Never has what I need in stock. I walk a mile there and a mile home. A week later, still low on stock. Just regular items on the shelves. Also was given incorrect parts which had to walk back and return. I rely on autozone any where I move to. I have now turned to close competitor for better brighter service.
What can I say...I have been buying auto parts from this AutoZone for years now. They usually have what Im looking for at a reasonable price. The staff seem to change from time to time, I guess they have staffing problems like most other businesss these days. Anyway everyone I have dealt with has been helpful and professional.If they dont have the part you need they will give you advice on where you might find what youre looking for even if its a competitor.All in... a good parts experience.I would recommend this store on South Broadway to anyone in need of fast and fair parts.
I wrote a haiku about this store, I hope you enjoy it:This place was once aDaewoo auto dealershipNow its AutoZone
If you’re going to have temporary store hours you should post them on your website. I just drove 30 minutes to your location to get a battery that I ordered on line for I store pick up .. after driving 30 minutes I pull up to ffind out it closed at 5 PM!. Then what’s worse while I’m sitting in your parking lot I get and notification that my online transaction has been cancele. Your website said 8 PM. While this may not earth shattering to you it was very inconvenient to me when I’ve got a car sitting with a dead battery.
Amber and gang were very helpful. Great experience
The manager helped us and was very nice. They didnt have the part we needed but told us where to get it close by.
Easy peasy. Went in looking for a car lighter. Left with a car lighter. 4 bucks. Couldnt have asked for anything better.
They helped me find the cheapest replacement wiper for my car.
Super friendly people working there. Really know their stuff
I had a dead and corroded battery in my truck and Chris was awesome at finding me a decently priced new battery and installed it like a pro!
I do not recomend going through autozone they employees give out wrong information. I ordered a part for my car and called the day they said it would be there and they told me they were out of stock and in this case it was an emergency my family is stranded because of them not informing me in time to go through someone else so i can have my car up and running no one seems to know how to do there job there
Great help, stopped by several stores and didnt find what I was looking for. The employee I talked to on the phone found what I needed and had it ready for me when I got there. Super great service. Thanks.
Good store. Great staff. Ive been going to this store since it opened. Current staff is better than past. Limited aisle choices, but always have parts for all of my vehicles, at decent prices.
The gentleman who worked there Glenn was very very helpful I didnt get his last name but he was just amazing friendly understanding patient best Ive ever dealt with he helped me with the rear wiper blade when the first girl gave me the wrong one and said she couldnt put it on Glen stepped in and took over just like a gentleman would
Took 2 days to get the correct parts, I wont be returning to the store that does not have knowledge on vehicles.
The staff is so helpful from entry to the register
Every time I go there, the people are always very happy to help.
Auto Zone has the best customer service ever! I went to OReillys to use their diagnostic scanner. The man behind the counter would not hand the scanner to me so I could scan and bring it back. I was reaching for it and he started to lecture me about policy and procedures. He spoke down to me. I said that I dont want to hear it. He told me to go somewhere else. So I did, Auto Zone. I felt at home there. They handed me the scanner, and I went back inside to get results.
Excellent service. Very professional
Nice staff but a little unprofessional.
Rude as hell. Dont know their parts shouldve went to OReilys
AutoZone is the place to go for all your automotive needs. They seem to be more knowledgeable than OReillys or NoAutoPartsAvailable.
These kids. If they have to get off the computer theyre not helpful at all!There was an older man that actually helped me w/out the computer.
Noticed that I was looking for a part....found the part and I was on my way
Great place to go
The customer service was outstanding above and beyond, unfortunately they didnt have the part I needed in stock. They offered to order the part from their warehouse and that would take a few days because of the holiday but I needed the part right away, I would recommend this store.
Its my go to auto parts store.. Fast and friendly service, always have the parts I need in stock.
The counter help was on point.
Very clean, well maintained store. Lots of products for all your car needs.
I had Glen help me with my purchase today, he was super friendly and helpful. He answered all of my questions and pointed me in the right direction. I highly recommend this store for any of your auto part needs!
Quick, easy experience getting a new wiper blade
James H is the sweetest and most helpful person I’ve encountered. He was very patient and great at his job. He’s very knowledgeable at what he does. He helped me select a battery for my car and installed it all with a smile. Even took the extra mile to run the diagnostics test to make sure it wasnt the alternator or starter again. If you go to this location ask for James!
We ordered a trailer mount online for the truck with overnight shipping cost. We received it the next day with no bolt and cotter pin included, not sure what happened with all that in the warehouse. I really hope they get that figured out. The reason I am giving 4 stars is because they took care of it, it was needed for a trip in 2 days and they made it right. Although I had to drive a bit to the local store, no questions asked, problem solved. Thank you. I was very pleased with the customer service at the Englewood location.
Only place I go for my oil cause no one else has it
Helpful with somethings but they should be able to help syce your car fob
Ive been here a few times and it was always a good experience. but there were two times ive dealt with an african american guy with a name that began with a Q i think. and both times he has been absolutely lovely! very friendly and knowledgeable. always cracking jokes and i mean it, he is just the sweetest! sorry for the description, i am not trying to cause offense at all. but yeah, great store and a great worker you have there!
Ill never use Autozone again. They gave me an oil filter that was compatible with my truck. Go to change my oil and boom wrong oil filter size. They left me stranded without a vehicle and showed no sympathy or willingness to help (in fact they blamed me for it when their website still maintains the faulty data). All of my business will go to ORielly now...I suggest anyone reading this review, stay far away from this business.
My first choice for auto care
Friendly staff. Ok prices.
Came in with my motorcycle battery and they worked diligently to test it and help me.
The best service and helped me right away
Good and mostly knowledgeable staff! I did hear a worker tell a customer that a aftermarket exhaust WOULDNT void the warranty on his subaru...he will be very poorly mistaken
Such nice employees
They take care of you here
Great customer service! Mr Glen went above and beyond to help me find the right battery and also installed it for me with no complaints whatsoever. Would definitely recommend this store for sure!
Quick, helpful service. Never had any issues.
Skyler at this location was awesome. He helped me find the right battery, told me the differences between them so I could weigh my options. Then he helped me take out the old one and put in the new. His service was truly above and beyond. I always appreciate a young man who is in-tune with customer service and helping others. Much appreciated!
Did not have any of the parts they said they did when I called
Had what I was looking for
This auto zone is so bad. the employees are unqualified at all! the manager also had no idea! they both stood in front of the computer and googled !!! never again that is so ridiculous!
Average autoZONE
Always great service. Good people. And most of them always seem to no what there talking about
Great customer service from staff
When I come in with super simple needs (brake light) or something much more complex, the staff treats me very well. Always helpful and very knowledgeable of both my car and their store. Store is clean and, especially compared to other chains, well stocked.
Fast and Friendly service! Very happy they had some pliers I could borrow when it was time to change the light on my license plate! Thank you very much gentlemen at AutoZone off of Broadway!
Fast, easy go. Got brakes! Installed in 30 minutes once home. Have brakes now......
Employees were extremely knowledgeable and help me with all my questions
Online pickup in store everything was great except the checkout computers didnt wanna cooperate but everything else was good
Customer service was excellent. Found me my parts and made sure I was getting the exact right one. Definitely my go to parts store.
Friendly staff but cant even provide a roll of quarters for a paying customer smh
What great a wonderful customer service experience.
Glen and erik did a great job of helping me. Were very nice and helped me get a diagnostic and change my break light
I needed anti freeze for a new diesel truck. I was help immensely and appreciated all of their help. Recommend!
Friendly staff; competitive prices
Very helpful people I appreciate their assistance
Glenn, Zach, and the crew are top notch. Always friendly, helpful, and knowledgeable. They go above and beyond my expectations! They care!
Best customer service I have received at any AutoZone! The guys were very helpful and attentive.
Amazing experience! Came because my battery had died and Glenn Person sold me a replacement and was willing to install. In the process the connector broke off my car terminal because of corrosion. Glenn spent 45 minutes in the cold rain replacing my connecter. he had to use a rust remover as my other connector was rusted. Way to go the extra mile
Its a newer store and the staff has always been great to work with. In general I dig Autozone because they really dont give you a huge hassle over returns and the staff is helpful. Id shop here any day of the week!
I came in to get my battery checked out, which was purchased at this same AutoZone, because I had to keep jump starting it . Upon walking in to the store, I wasnt greeted by anyone even though not all of the employees were assisting customers. I approached an employee named Harelyn at the register to get help, but he simply ignored me. I was finally able to ask someone for some help, but I was told to wait for someone to assist me. I ended up waiting 10-15 more minutes for someone to check my battery. Harelyn ended up checking my battery, and he told me that it was a bad battery and I had to get it replaced. We went back inside the store, and he checked the battery info that was associated with my account. He said he couldnt replace my battery without the original receipt because the battery in my car which was a 24-DLG didnt match the battery in their system which was a 24-DL. He talked to the manager and said that I couldnt get my battery replaced due to this error, which was caused by them! I had to drive back home on a bad battery just to find the receipt. The receipt clearly said that the battery in my car was, in fact, a 24-DLG which means that the employee who entered my batterys information in their system made an error by entering the wrong battery model in my account. Frustrated, I came back to the store and was assisted immediately by a friendly employee named Michael. He didnt even ask to look at the receipt despite telling him about what previously happened! He was able to replace my battery within minutes and not once did mention that the battery in their system didnt match the battery that was previously installed in my car.
Great service and very friendly. Thank you so much for helping us😍 Eric your great, you safed our day😎
The crew they have there is fantastic. Theyve never tried to upsell me. The rep (csr05) knew exactly what I needed and what aisle it was in.
They always have what Im in need of here!
Glenn is a G
Joe B. (Extra medium man, full beard, red and grey hair) was the most helpful and kind. I very much appreciated his help in solving my delema.
It was excellent they were helpful and had a friendly attitude and found what I needed.
Went in to look at Jump Starters, no hello, no good afternoon, no one asked if I needed help. When I left, no goodbye or nothing. The gentleman at the counter was with a customer but, you should always greet a customer when they enter your place of business.
This is the ONLY AutoZone Ive been to in Denver that actually had a helpful staff. Thank you for not talking down to me just because Im a woman 🙏
Limped in my vehicle. Picked up a battery. Free installation. Friendly and excellent service.
Incredible staff, they should get a raise for all the hard work.
There was a young man(didnt get his name)working the counter that was very helpful!!
Well for a parts store this wasnt a very good experience this day I asked her some things and the older man said didnt have any my daughter walked around the corner and handed me the Ford book that I was looking for I was not impressed
Leroy was outstanding when helping me with a repair on my Grand Prix. Excellent service!!!
Just went there to change my car battery .They checked and verified my old batteryReplaced the new battery.good customer serviceEverything works so 5 stars.
Very helpful. Got everything I needed rotors front and back brakes front and back and even all of the calipers.
Was a great place,to shop good people know there stuff
Staff was very helpful and the gentleman help me with my car
Great people and will help you if handicapped or disabled
Very displeased with the service provided by Amanda. We are considering closing our commercial account because the issue has NOT being fixed after it got reported to management, she never made any changes on her behavior towards us. Our clients are now noticing the way she speaks to the owner and it is a total embarrassment. She forgets he is the client. He has never ever mistreated any of the auto zone employees in this location or any other one, and everyone but her has been nice to us. Too bad they are losing a good commercial account that always pays them on time and expends over $5000 a month at the store. Good Bye!
Great place to get parts in the area. The staff is very helpful.
Good service for the most part. Check your bills when you get your change. was given a fake 20 back and am now out of luck...
Zach was very helpful and responded quickly to my concerns about my car...even helped me find great automotive shop near me to get the work done
There are friendly employees eager to help out at this location. I saw a lower price for an item on their website and they matched it without hesitation.
The manager of this Store offered me a money back guarantee on windshield washer solution! I thought that was above and beyond service.
Great service, quick in and out, cant ask for more. Love this location.
Good folks with great help
So Im really disappointed because I have spent over $300 to $400 at this store in the past week in ahalf the people are really nice but you guys really need to know money to work there went in today to get more parts I mean $20 is not much but for me with three kids it is And to get back a fake $20 from here Im upset yea I should have checkd It all before leaving the store but being in a rush and didnt is my fault but i will not return to this store to waist my money ever again if you cant tell fake money from real money you should not have a job that you have to handle the money you guys need to have some classes on REAL AND FAKE MONEY SO YOU DONT SCREW OVER ANY MORE CUSTOMERS!!my advice to everyone before you leave this or any store check your change first!!
Incredible staff - great customer experience
Great kid working there that looked deadass like Justin Long
The employees are very nice and helpful.