I just wanted to say how amazing this Starbucks is. I go to this one every morning and they are so nice and very good at what they do. I went there yesterday morning and I normally don’t get a pastry but I did that morning. They wrote “good choice” on it. I saw that they had wrote something on all the bag. I know it is little but the little thing do matter. If your looking to start your morning off good then I would recommend you to go to this Starbucks!
So many people working behind the bar and yet the customer service is lacking. I worked at Starbucks for years; something isn’t right over here. Snail paced lines inside and the drive through is barely crawling. Piles of warmed food bags are on the order pick up counter and the employees are incoherently calling out drinks behind masks. There is something incredibly unpleasant about unsmiling eyes and no visible face pushing an expensive, poorly made latte at me ages after it was ordered. The lobby has garbage on the floor and the condiment bar is empty; no straws or condiments are available and behind the bar seems too chaotic to interrupt to get these things. One lady was yelling for a straw, which no employee heard. She finally gave up and stormed out. Not a good look Starbucks.
Drive through lines are horrendous - find a way to make fancy shmancy coffee and flavored juice cups faster or dont offer them! Waiting 20 minutes for a cup of black coffee is a bit much. Also, woke culture needs to go at the corporate level.
Already working hard and they made my custom drink with a smile. I have never had a bad experience at this Starbucks location.
Pretty quick and all the employees are efficient and cheerful. I only remember one time (out of many) that they were out of stock on ingredients for my go to drink. I drive a little out of my way to go to this location for better service!
Consistency in quality and service. Lattes always taste great no matter what time of day
One of the faster Starbucks I’ve ever been to. Usually have to wait and wait and wait but this one has the line moving and was quick and painless
Staff was extremely pleasant, however, my venti vanilla sweet cream cold brew wasnt.
Go inside its less of a wait than drive thru.
Very poor experience here, the person taking my order didn’t seem to know what she was doing and my caramel macchiato tasted like hot water with caramel on top. Felt ripped off, not coming here again
I enjoy their specialty coffees once in awhile its a great treat for me. Went through the drive up window, Cov19 regulations were in effect. I enjoyed my hot coffee with a shot of espresso to start up my day. I recommend Starbucks ☕
Nice place.I got my order made exactly how I wanted it.
Always good drinks and breakfast food
Went through drive through. They got all 5 drinks mostly right. Not sure if the recipe changed for the iced mocha or not, but neither of them seemed to have the espresso shots. Other than that experience was great.
Super friendly and fast Starbucks. This location is always busy, especially in drive thru, but its never a long wait. The staff is so friendly without being over talkative. Ive never had any issues with anything I have ever ordered from here. Drinks and food are always on par for Starbucks quality drinks. I do appreciate that there are at least 2 ways in and out of this parking lot as well. If you are parking and going inside, it might be. Bit difficult because it is a small, tight parking lot. All in all, this is a great Starbucks location that is worth it!
Salted caramel mocha is always a favorite.
The staff is friendly and no matter what I order, it is exactly what I wanted. And my coffee or espresso drink is nice and hot like it is supposed to be not just hot for the first 5 minutes and then already getting warm.
Nice workers 👏
Never open on time. Hours of operation needs to be updated if they can’t get to work on time.
Andrew was great and made my experience here amazing! Very professional and personable! I didn’t know what I wanted and he guided me to get the best drink! Very patient and respectful :)
Very good and Bri was very nice
This morning, I ordered a cold brew with sweet cream, expecting the drink I usually get. Turns out I actually have been ordering it wrong this entire time. Id ordered a Nitro cold brew rather than the vanilla one. The worker at the window, Nadia, was kind enough to provide me with the drink I had meant to order, free of charge. I was going to leave the drink Id originally ordered with them, but the guy with her convinced me to take that one as well. Exceptional service my friends.
Store manager sucks she is the meanest person in the Milky Way
The staff is always very happy and super friendly when ordering. Havent had a wrong item or order from this Starbucks.
A bit rough to navigate off of North Ave and thru parking lot to get to drive thru, but great customer service and excellent coffee!!
Caffe Misto is my go to coffee
Whoever orders inventory needs to do a better job why are they always out of everything...
I finally found a drink I liked. I sat inside with a friend. It was clean and warm. They didnt call either of our names for our drink though so it just sat for a bit. I ordered first so I didnt get mine until she realized she hadnt heard her name.
Highly recommended in this area. the staff is always professional and very quick to accommodating the needs of its customers. There staff is always extremely friendly and always smiling. Its definitely one of the better Starbucks Ive been to in area. Great job everyone 👍.
Love their Frappuccinos!
Only Starbucks that gets my order right all the time. Wonderful staff and delicious offerings.
Go to coffee stop. Fast & friendly staff.
This wasnt my favorite store, but the team tries hard to provide great customer service. And it shows, they are super helpful and provide great service.
Long lines in a poorly designed parking lot. But the staff is nice. Its Starbucks.
Comfy seats, friendly staff and music not super loud. All things I look for when meeting a friend for coffee! And of course, all the choices at Starbucks are yummy!
Quick, friendly service. Drinks are great but seem pricey for their size.
This mornings cappuccino was not up to usual high standards... extremely long wait in drive-through. Staff not as friendly as usual. Maybe COVID-19 fatigue??
Its the typical Starbucks. Service is good not wonderful but not bad. If youre looking for decent coffee in a quick manner definitely worth a shot. The breakfast sandwiches always get ruined somehow in the sleeve they put them in.
Drinks were great. Customer service could of been better, but it was also busy. I would stop by again if driving this way
Warm people aways fast remembered my order after a year break from that location Trumpyunfen
Good but to expensive
Nice service
I really adore the level customer service at this particular location. Regardless of how busy it is they always find a way to give wonderful customer service. Danielle and Crystal you two are awesome:)
Good service
My to go to Starbucks. Always good and fast service. Great customer service .
Store manager = 😡
Probably the friendliest Starbucks I have been to...fast yet thoughtful service
Loves it. But,. To pricey. After what they did to the Tempe AZ POLICE. I WILL NOT BE GIVING STAR BUCKS MY BUSINESS.
Great place to hang out and get a good cup of coffee would have been 5 Stars except its a little pricey
Love Starbucks. I always get the Lette brave because of my low carb diet. They make the best brave lattes. As a matter of fact im craving one now. Ill he right back!!
The employees are very nice and happy
Best hot chocolate
Theyre always getting my coffee right
Love ❤️🥰 it.
Really warm place, employees really engaged on make your visit worth while
Awesome even said my name in Spanish right theyre the best!😍
The reason I choose starbucks is for consistency. Changing my previous review because the manager cleared everything up, very polite and helpful.
Someone on the staff sorting paperwork and counting money at the main counter ignoring customers waiting for another employee to take orders while being the the way completely. Employees complaining and mimicking other employees... At least the one that did take my order was sweet and gave me extra agave packets for my tea.
My favorite place for a pick me up after a long days work...great staff who always make you feel like family!!
Great service in a quieter location than the typical Starbucks.
Friendly Workers. Great place to enjoy coffee with friends.
Great experience as expected... I wish Starbucks would brink back paper towels in the bathroom as a choice... as an alternative to the air hand dryer. I have special needs... Thank you.
It really depends on whos currently working, but most of the employees at this location really try to make your experience worth-while. Its hard out there to impress everyone with their high expectations, so good on you guys for trying so hard!
There is 3 starbucks closer to me but this one is worth the 5 minute drive . I dont wanna pay $7for a drink that is 98% wrong when I come here its always correct .
Good service and very clean but a bit hard to get in and out of -- not really their fault
Second time they got my order wrong. I ordered hot chocolate and they give me mocha. I cant drink coffee so threw away.
March 3 they open 4:34am and I was waiting for me coffee 7 min on drive thru. Can’t believe this people they don’t care!!!!
Great service
This place NEVER has tomato mozzarella paninis! I love them so much but every time I come here, no matter what time they never have it. So disappointed.
This store opens at 4:30am. Great for us early birds in need of a morning boost.Very friendly staff.Location is a bit of a bugger to get in and out, however there is a traffic light to keep it respectable.
Nice and fast service. Small, but good place to hang out.
This is probably the worst location in the Elmhurst area...they always close 15-30 minutes early. I remember calling one time while I was waiting at the drive thru (it was 8:40pm) and I asked if someone could help the 3 cars that have been waiting patiently in the line for about 5 minutes. He says sorry we’re closed and hung up.
Great staff, quick service, lots of places to sit... simply a great Starbucks!
Ok Starbucks
Easy to get into but hard to get out of. Corner location makes it a very busy drive through. Quick and friendly service.
Wow. Such Coffee.The employees here are top-notch and Ive never been dissapoint.Such Awesome. Very Much Exemplary.
Mango dragon fruit is amazing
Good coffee, good service, slow but continue.
Love Starbucks! Great coffee, great snacks, cosy places to sit and talk, very friendly staff. Highly recommend! !!!!
Great Starbucks location and I love this staff in particular. Fast service, always friendly and a nice bright atmosphere.
Love
This is the slowest Starbucks I have ever been too. Just sat in drive thru for over 18 min w out a single car moving. Once is tolerable two and three times more Shame on me for coming back. Lake street addison is the very best ever!
I love starbucks and this one is super convenient for me but Starbucks should really bring Mango Black Tea Lemonade back
Great staff here that go out of their way to say hello and get to know me. I wish other locations would do the same thing.
Ordered a skinny caramel frap. Not sure what I got. Either the caramel sauce was bad or they made it completely wrong. I threw it out when I got to work. Never coming back here again.
Typical Starbucks location, a bit small, drinks and food, good as usual.
Staff was so nice & polite, very knowledgeable about new products
The drive-thru line can be around the parking lot but its quick! The workers are super fast and efficient, and friendly in the store and thru drive-thru.
Greatvtime drinking coffee and chit chatting ya know
Expensive. I would have went to Dunkin Donuts.
Great coffee,this location opens at 4:30 am
Fast and friendly service!
Awesome and prompt service which had seemed to be lost in todays corporate chains.
Nice place but the parking situation is horrible when it gets busy. the drive through line can end up blocking you into the lot.
I ordered a venti frappuccino double expresso and Light Ice it was half the amount of the cup the other half was useless foam and couldnt even taste the expressoI know when you say easy ice but seriously youre paying to get a full cup of liquid not a half a cup of foam 7 dollars for a half of a venti cup I wont buy them anymore
They are always so friendly!
They give out free water which was nice