I promise you wont have a better experience than working with Wakeside Marine on Gear, Service, Storage or a Boat purchase. The whole crew is amazing and knowledgable. Special shoutout to Jamie, Grayson, and Drew.
Im trying to get a old mercury 110 running. Went in looking for help with parts that I could not find online. The WakeSide staff was extremely helpful and knowledgeable! I will be going back for all my boat motor needs in the future. 10/10 would recommend!
Brandon Reynolds is a superstar boat and outboard motor technician. Trust him for you marine service needs. He brings a wealth of knowledge and experience to the task.Five stars in my book!
So I had to edit my review from 5 stars to 2 stars and from 100% recommendation, to no recommendation...bought a used boat 2 MONTHS ago. And already having issues. Took it to them TWICE already. I should not be having to invest money to then already granted it being a used boat. Highly disappointed with them...this is just a Buyer Beware review. Hope everyone has better luck with them than I did if you choose to go with them!!!
Drew Atkinson from Wake Side is a great instructor for all things on the water! He is a great surfing instructor and we loved taking surfing lessons with him. He never failed to get anyone up and going! He is the master of surfing and is awesome at it!! His skills are AMAZING and he is so outgoing! We love Drew:)
First vacation in 18 months and the steering cable on my Nautique started binding up. Called Grayson, explained the situation and came up with an immediate plan. I had to pull the boat and get it down to them but they took care of the rest. I was back on the water with a new steering cable and actually got to enjoy some tine off. You all have definitely earned my future business. THANK YOU!
Solid staff with a wealth of knowledge. They only sell top of the line products. Highly recommended.
Drew Atkinson from WakeSide it solid.... he is the best surfer and instructor I have ever seen. He got me up the very first I tried to surf 🏄 He took my 3 year old cousin surfing with him it was so cool 😎All I wanted for my 12th birthday was to have him take me and my boys out on the water! We had the best day ever....If anyone wants to learn how to surf call WakeSide and ask for Drew!WakeSide is the best marine around they have all the boating supplies you need and great customer service not to mention some sweet boat!!!!See you on the water 🤘🏽
Love working with WakeSide Marine, we have now purchased our 4th boat in about 10 years from them. From sales to service these guys are A+ to work with. Always easy going helping us pick models, colors and accessories. Any time we have an issue it is resolved in a timely manner. Service is awesome, they make our lives so easy by having winterization options available to set up online. All we have to do is set it up and they come pick up the boat. I highly recommend working with WakeSide. I send all my friends to work with them. Great experience.
We had a great experience with WakeSide Marine! Scot Smith was able to find the perfect boat for us! His knowledge and expertise with boats helped make the decision to buy very easy! We couldn’t be more pleased with our recent purchase of a Barletta! I highly recommend WakeSide for all your boating purchases and needs!!
Drew took us tubing and we had an amazing time!! He knew exactly how to give us the perfect mix of fun and falling off of the tube. Although Drew gave us a fun and wild ride, he was very careful and followed many safety precautions, keeping us reassured that our fun day tubing was one hundred percent safe. I would highly recommend hiring Drew to take you tubing, you won’t forget your awesome experience!!
The Wakeside service team was awesome in helping us with our boat.They were able to have us back boating in a very short time and enjoying our Nautique.
We were driving from Canada to Maryland with our new Nautique g23, had a major problem with our trailer and drove to Wakeside and the incredible team jumped on the repair the minute the doors opened and we were back on the road in less than an hour. 5 star service at this marine.
I recommend Wylands marine. I tried calling wakeside while they were open and the parts counter literally kept picking up and hanging up the phone without saying even saying hello. Until they eventually let it go to voice mail after several attempts to call and being rudely hung up on. If you dont have the courtesy to say im busy please hold Then im definitely spending my hard earned money with the competition. Happy boating!Edit: In response to the businesss reply. Perhaps consider something more reliable like a landline? Its a business after all and as exampled unreliable communication will result in business loss.
The Wakeside Marine team is for realBrought my 230 in for a small issue the got me fixed up that same morningThanks guys great service
Went in to get a fuel pump gasket kit for a mercury 120xr sport jet motor. Went to give them the part number, and was told very rudely that without my motors serial number, they wouldn’t help me, told me just to go buy it online. I will never walk thru their door again! Worst service ever
I will never need to to look any further than WakeSide!Staff is knowledgeable friendly and eager to please!
Had the pleasure of interacting with WakeSide Marine at a Nautique demo event and I couldn’t have been more impressed. Knowledgeable, respectful, and even let me demo their GS22 on the spot. As a collegiate water skier and someone who spends a lot of time on and around the water training and coaching I can assure you this is a fantastic team to work with! World class boats with world class service!
Megan and the Crew were extremely helpful getting our boat to us. They also helped in coming up with a solution for securing our boat during the very high water conditions. Thanks again Wakeside!!
Great place to buy a boat. They have all the top brands of boats and toys for the water... .must visit!
Need better follow through. Decent service
Staff is very easy to work with. Very happy with the services they provided.Will store pontoon with them next season.
Fantastic Customer Service. I was searching for an inboard online. I contacted numerous folks with boats for sale and Chris from Wakeside was the only person who followed up with a phone call. Turns out the boat I originally inquired about already had an offer on it. During our conversation, he asked about what I was looking for, what I was going to use the boat for etc. He said he thought he might have a boat that would fit my needs, but wasnt listed on his website yet. He forwarded me some information. I decided to come look at it and test it out, but I live 3 hrs from their shop and I could only come on Sunday - when they are closed. He took time to meet me on his day off. We purchased the boat. He made some adjustments to the boat and took care of some things that may of been minor to him, but I really felt like he cared about me and the boat. The next week we were going to pick up the boat and he sent one of his guys out to meet us half way. Unbelievable! Then to top it off he sends us a thank you card in the mail that I received two days later. Im really impressed with these guys and Im sure my boat purchase is going to work out great.
Wakeside has stored and serviced our pontoon and jet ski for years and we have been happy. But Meghan went way beyond this year to provide great customer service getting our pontoon delivered quickly for the second time when, through no fault of Wakeside, the pontoon wouldnt fit in the Shore Station the first time. We sure appreciate her patience, cheerfulness and fantastic service !!
Always reliable, gets my boat to my dock on time and clean every year. We also love visiting there to get expert advice and help on boating products. We became lakers thanks to the pro shop!
I was fortunate to get to have a demo day on the 2019 G23 with Drew Aktinson and I couldn’t have asked for a better experience Drew was not only professional and properly prepared to answer any and all question I had about the G, but was also very personable and made my group and I feel right st home during our demo and also had some encouraging and valuable advice to help us take our riding to the next level! I encourage ANYONE interested in the Naugtique line to not hesitate to contact WakeSide and set up a demo with Drew I promise you won’t be let down with the G or the demo day with Drew!James V FATT
Thank you so much for all of your wonderful help with my pontoon boat. I would highly recommend WakeSide Marine.
Great service. Mike was really helpful and even though he didnt have the parts I needed, he went out of his way to find a local marina that did. Thanks Mike!
Bought our used pontoon from the salesman Mike and he was great, stopped in to get some parts from service and they were very knowledgeable and professional, thank you Wakeside
Very disappointed in their parts department service. Dropped off a cushion to have repaired over two weeks ago. No phone calls, nothing. They told me 1 week and around $200.00. I stopped by in person to check on the status and it was still sitting there. I took it to Dygert trim, got it done in two days for $100.00. Will not be going back there for a long time for anything. Sad part about it, I bought my used pontoon boat from them.
Supreme Demo days were awesome. Love the Fully Loaded Wakeboard contest tour!
Great service!!! had exactly what i was looking for and was shipped out immediately. If i need anything else i will be doing business with Wakeside in the future!
Bought my used boat here. So far I have had good service, even though I am probably a small customer to them, judging by the very nice boats they sell.
I’ve had a lot of work done at wakeside this last year after buying a used wakesetter. We completely replaced the audio, put a new power wedge on, replaced the drive seal shaft, new engine belt, and new water pump. Everyone at wakeside was extremely welcoming, helpful, and professional. Jamie, Megan, and Tony have all been extremely helpful. I especially have to thank Scott for getting all of the work done on the boat. Scott has been amazingly helpful and is always willing to answer any questions I have(and I’ve had many as a first time boat owner). I would highly recommend going to Wakeside for any/all of your boating and boat storage needs!
Great staff!Well informed,willing to work with youGood selection of gear.
Ive been a customer at Wakeside for quite some time now. Has always been a pleasure doing business with the well informed staff here.
Having just bought a lake house nearby this summer, I was referred to Wakeside by my realtor. I could not be more pleased with their service. They took in two Sea Doos and lifts in on trade and helped me get into a beautiful new South Bay pontoon boat in record time. We were able to enjoy our new boat in time for the Fourth and I feel great about the deal that I got. We had one small issue with the stereo on the boat and they had it fixed and back in the water before I got there the following weekend. When I decided to buy a used Ski boat, I went back to Rob, Jeff, Chris and Neil and they helped me find the perfect boat for my family. Im a customer for life!
I bought a Pontoon boat from a Marina in sister lakes Michigan. It was a brand new Berkeshire boat when I purchased it and had warranty issues that Burkeshire was going to take care of. The man at the marina here were I purchased the pontoon refused to do anything about the warranty issue and left me high and dry. I called forest river marina which is a Berkshire Hathaway Company and they specialize in Southbay boats and Berkshire. They Informed me that they are no longer doing business with this Marina I purchase it from and put me in contact with Wakeside Marina in Elkhart Indiana. I spoke with Meghan and Jamie on several occasions and they were always very professional and very polite and they have always stayed in contact with me throughout the process. Their communication to me, the customer service was far beyond what I ever expected and which I never had from a Marina by me.here in sister Lakes. I would highly recommend them and I am going to be using them as mine Marina from this day going forward. Jamie and Megan both hit the ball out of the park for me and I truly appreciate them both .Jim Healy
We looked at every single boat at the Chicago Boat Show, and went back to look at the boat we liked the most, which was at Wakeside. Jeff took his time to answer every one of our questions (twice we were back asking questions) without once making us feel like we were wasting his time. Not only did he bring our boat out for us for us when it was convenient to us, but it was cold and windy, and not the easiest ramp. He showed us how to put it in the water, how to work everything, let us drive around the lake (again, never making us feel like we wasted his time). He had to then stand in cold water on a windy day to show us how it goes back on the boat trailer. Without a doubt, I would recommend this place to anyone considering a boat purchase. Phone calls are always answered, and their customer service outstanding. Our boat is exactly what we ordered, and the promise to train us was kept! You guys at WakeSide are truly awesome!
Awesome service Bulldog RV transport
Great, friendly customer service and good selection of apparel.
Great customer service and communication with Tony! Thank you for all your help!
At this point VERY unhappy. Took my I/O deck boat to them last fall (2014) we had some shifting issues, control lever kept falling apart, and hard to get into forward and reverse, no other problem ran all summer with temp running @ 160 degrees, since they had it for repair they were to winterize, and store over winter as well.Picked up the boat April 23, 2015 and when we climbed up in the boat that evening to clean and prep for putting into the water on the 26th, found the dividers in the engine compartment were never put back or secured in place. They also after changing the control box and and cables never fastened the cables up or replaced the carpet back in place they were just hanging down in the side pockets. I called them Friday (24th) took it back out on Sat the 25th @ 9:30 AM was told they would get someone on it soon and call me when these were back in place. At 1:30 I call them as I still hadnt heard anything and they close at 2 and she said he was just pulling it around, I pick it up in rain and didnt double check (dumb me) and take it to the campground. Sure enough wires and carpet nothing changed. Engine dividers were put back in place Wow had it 4 hours for a min fix and not complete everything again. Because of losing Sat to work on it we worked hard to wires, carpet back in place, clean and wax outside but ran out of time to get the boat in the water. NOW 1 week later. I put the boat in back it off the trailer (oh yea forgot to mention they broke a fender during the storage time they had it). so once in the water I back into the clear away from anything and it went into reverse fine but do you think it will go int forward. NOPE. so now im floating try to get something to happen and it catches but the throttle control is all the way to 10 oclock position. start going and it dies about 20 seconds later. Now in the middle, Finally back it over close to our dock and throw a rope to my wife to pull me in (it died 3-4 more time trying to get to the dock). Also now the temp gets all the way to 240. Going out when they open to see what they will do so I can change this review. NOT sure. Cant get it up on the trailer with no forward
Great service! Super helpful
Great sales,service, and WINTER STORAGE!
They care. They also care about the Simonton lake community.
Nice boats very friendly
I love florida
High prices, no new repairs for weeks, no rentals, no return phone calls.
Great service.
Look around before you buy.........
Great staff
Wonderful
Great service