Horrible experience, rude and nasty staff, if you need propane exchange or refill you will wait up to half an hour to get some help. They are in no rush to help and management seems to be oblivious to the situation. Find another place to do business.

This place is excellent, customer service is good and super friendly, restrooms are super clean, the water pressure on the faucets is good no issues. having a Denny’s on site is really convenient you can have a good breakfast in this truck stop.

This place has god awful slow pumps - took 7 mins to pump 17 gallons of gas, and that was the second attempt; the first pump had an inoperative card reader. And the place is filthy. My shoes were still sticky when I got home.

Good but slow lines what’s up with that ??

A nice truck stop with lots of truck parking and easy to get through pump. The downside : when I went inside to pay the line was all the way down the aisle about 20 people deep 🤔 there was only one cashier

I love flying j lol cheap gas and they have some bomb chili.. they also have all the trucker needs and wants there also a Dennys is connected to gas store which is awesome lol

For a flying J at the good decent truck stop customer service is outstanding Thank you BULLDOG RV TRANSPORT. LLC

Shower was dirty they dont care about keeping it clean. Shower was full of trash and no hot water

Stayed here last night, watch out people will bang on your cab to try to wake you up, I dont know who it was, I never answered it or looked out the window, it eventually stopped, just make sure you bring weapons and know how to use them because theres a lot of criminal activity around here, youre safer truck stops going to be closer to the state line anything East of town is going to be dangerous so watch out and be safe

Great staff and experience at this store. Clean property inside and out. Seems to be well managed. Thanks

Clean shower but the loves has the better showers, this place has the better food options. I believe TA has both beat... But i cant fuel there....1-4am no hot food all the restaurants are closed, covid thing with dennys hours carls jr too.

Service here is mediocre. Associates are more apt to talk to themselves while guests wait in line. Cleaning at this location is horrible. They don’t clean the microwave often enough and the beverage area. Coffee runs out quite often. Showers are not cleaned properly. Shower heads leak. When you say something to associates. It slips their mind or don’t care. This is getting to be one of the worst locations for Flying J

Just wanted to thank the gentlemen Felix, for always being so extremely courteous with everyone. Always nice to see a fresh smiling face. For that, I thank you

Nice staff, The store and restrooms are clean. Thats a plus and they have toilet seat covers which Ive come to find out they are not mandatory everywhere. AZ is nasty

I love the truck stop however the shower was super small. I am not a big guy but I felt I was showering in prison. Not enough room shower 8

Before - Customer service is close to 0 here. Shower was dirty with hairs all around. Truck care is brand new but no one inside.Now - I stoped here in Dec 2019. Place became better. I serviced mu truck here (oil change). Everything is good. Adding stars.

The worse place I’ve ever visited. Jenn and Jr are the worst employees ever. All I needed them to do was their job, and to be rude and nonchalant o regards to be held up is unacceptable. They walked off on me while I was talking and Jr motioned to her as if to say “he didn’t want to pump the propane”. Bc if their laziness and indifference in helping a customer I loss 572$ and I will miss my flight from Phoenix back to Atlanta.This is all after I’ve had to sleep on a school bus Bc the clerk the night before also didn’t want to help me. This is unacceptable. I hope you all feel really good that I’ll probably lose this contract and now have to borrow money to get back home to Atlanta. Thanks

Still.... The worst shower ever. This time there were hairs al over the sink and the fan doesnt work!They take forever to clean showers hell been waiting for 20 mins and no one is even attempting to clean a shower

Only 1 guy working. Says he can’t run the register and clean showers at the same time. Couldn’t get a shower

Luis and Rosario are very rude and should reconsider the way they speak to customers.

Stopped in to park my semi for the night then got kicked out because the spot I was in was paid parking. The spots were faded and werent visible at all. If your going to have paid parking then make sure the spots are labeled. Absolutely absurd. Us truckers work way to hard to get treated like garbage and kicked out for your own lack of facility maintenance

When we came in for propane for our RV, the cashiers were rude. The gentleman that came out to fill our propane said that they do not fill RVs. Yet their website listed propane fill on the website as RV services we provide. Also, no potable water with a $10 dump fee!NOT RV friendly!!!

Stopped by the pump gas this morning and three different pumps I went to were not working. Insane that they would allow such a lack of maintenance. Wasted about 15 minutes here, still didnt get gas I need to stop somewhere else. Definitely going to be super late for work, thanks a lot flying j.

They where trying to tell me this pizza is not burnt. You decide, photo attached.

Ya know what would be awesome...pull in to the diesel island and be able to air up your tires with an air hose that works for 1, and has an air chuck that isn’t bent and, oh yeah, is present. Then, when you tell the people inside that not one of your hoses work... they will do more than shrug and say “Not my problem” That would be so freakin awesome! No wonder there are more and more disrespectful people, because it’s not their problem.

Dont pay for the premium wifi! Youre better off just using a telegraph. Its that slow

Nice things to buy. Just the girl with a piercing was very rude like she is forced to charge there. There was no people and she rolled her eyes to charge

Truck pumps dead no good.

Lazy Mgr manages lazy employees. It was only 9 am. They have oatmeal water down because they didn’t want to make more (lazy) I asked them to make more and Miguel the cashier told me it’s lunch time we don’t make at this time. Lunch at 9am? Very lazy employees

Worst gas stop service

Great staff and service. Showers very clean. Limited truck parking.

Don’t bother to get fuel here every time I stop in here i have issues on the fuel island card reader wont work thank god they have the app to start pump cant clean my windows unless it’s with muddy water

Where should I begin Ill start with the story the store does a really good job of keeping their floors clean the lines moving showers up to par however the Dennys is terrible set there for 5 minutes customers built up making a line waiting to be seated had to holler in the back to get someone to come get service for my self and other customers and wasnt busy at all which should have been my first clue. The food was terrible I found a hair on my plate Im not sure what kind of management is running the Dennys but they need a change of personnel I normally like to go to Dennys they have good food and friendly service but this place is just awful will not be back to this Dennys!! Should have got food out the hot deli would have been so much better.

I always have a great time at this Flying J. The people are nice and friendly and if youre a rewards member you get 3 cents off the price of gas! The soup is always good, especially the cheddar broccoli. I especially love that you all have hot water ready to go at the coffee station. This helps with oatmeal, tea, instant coffee, and anything else that requires very hot water! The only gripe I have, is that your water comes out in very short spurts. Not the hot water, that is excellent, Im talking about the water button on the soda fountain. To get ice water is a pain! If it were to be changed to free flowing like its neighbors, you guys would be flawless! Keep up the good work!

The showers smell like mildew and the wifi sucks. Theres so many signals that you might not even be able to use your cell phone. The

Very great place. People who are working here are polite and do not refuse to help customers. Especially Thanks to John Gives - General Manager for making our job easier.Huge Thanks from Ms Express Inc

Thanks.

Had arrived at 8:00am and none of the stalls had toilet paper or toilet seat covers, most of the soap dispensers were empty. I would not recommend stopping here. Absolutely disgusting. Professional drivers who must stop here for fuel and their breaks deserve better.

Wish i could give it negative stars ..... dirty showers, shower head broke, extremely rude cashier .... this experience makes me not want to fuel or stop at any pilots or flying j

Been there for 2 days,very clean truck stop,huge parking lot and great customer service.Only issue is with showers because the water pressure is not good,it change constantly from hot water to cold water. Specific in showers 6 and 11,those where the 2 I used. Other than that everyrhing is great,thank you!!!!! 🤙

Ive been stopping at this Flying J for at least 9 years because it was always a somewhat consistent experience. Well, thats changed - the service on the evening of 12/20/19 (after 10:00 pm) was terrible. Two of the cashiers (male and female) were more interested in playing with their phones than paying attention to customers.There seems to be a widening attitude among many of these 20-somethings that customers are just too much of an inconvenience, so they ignore them in favor of playing on their phones.Theres a Loves Truck Stop across the street, to the east - Ill take my business over there.

Rudy lozano gave better service than his superiors young man needs a better spot that would be a garaunteed profit to the store 🙌

Im an expeditor and I come through El Paso several times a month. Every time I stop at this Flying J the card readers at the gas pump are malfunctioning and they will not read my card. This is not just a problem at this location but have multiple pilots and Flying J throughout the United States where they need to replace the card readers. I started purchasing my fuel at loves and other locations where they dont have this problem

Not your ordinary truck stop. This is a great truck stop that makes everyone feel welcome even those just driving a small compact car. The staff is friendly and very inviting. Especially Jose Castro. That man is an individual that makes sure you have a great service provided to everyone that steps through those doors. Great job Flying J!

Good restrooms and Dennys

Excellent people

I love this flying j. The manager Rene and the cashier Perla was so helpful. I was having issues with getting my cash advance and they did everything they could to help me. The place was so clean it has definitely improved since my last visit. Keep up the good work Rene!

Restrooms were extremely dirty. There was alot of showers empty and there was a long line of trucker waiting for showers. 10/22/20 7:00 pm

Usually has only one cashier available with long lines. Ive experienced times when the gas pumps wont accept my CC and it is accepted inside. I understand they have truck drivers coming in and out so therefore it would be greatly appreciated If they had more than one cashier available.

Very nice place to take a break. Water in showers dont maintain regular temperature...very hot suddenly then cold...but everything else very good

I know the corona stuff is going on but truckers still have too eat.got turned away at 9:40 pm from dennys because they were closing at 10... didnt have a subway there either...

So convenient....big store and pretty clean for a truck stop gas station...Lots of selections to choose from basically anything you need all in one... Quenched my thirst with a fountain drink and they offer food specials if you are on the go...

I just visited the store and was angry over price of cigarettes being advertised and the sale price $10 more,I washed my windshield with dirty water and no towels in a sloppy island,used the restroom and the store was kinda messy.Reason for 5 star is as I complained about the visit the manager made excuses the counter cashier had three different excuses, But he was probably the most nicest and calm manager I have ever been so rude to!! Dennys food was good, and friendly. An average store with everyday problems,but the manager was very respectful and attentive, No I did not buy the cigarettes $51.53 per pack when you buy two

They have plenty of parking for expeditors and the service and food at Dennys is usually better than the average. They do a good job of keeping up with the showers and the cashiers do a good job of keeping the lines moving.

Unbelievable the homeless control the drivers lounge. They get free showers and sleep there. Its not even worth staying there go across the freeway at the petro at least they care about the drivers

Nice people working here the store was clean and had great coffee with bean to cup machines

I love this gas stations location! Makes it much easier to put gas in your vehicle.

Always get parking here near to El Paso

Ill never give pilot over a three ad pilot does not enable driver comfort or TV lounges., A 34 hour reset at a pilot sucks!Pilots are based on the traveling common public not for truckers or van expediters.

Poor service!!! Asked for a bag for my purchase and the girl threw the bag on the counter and walked away. This was after waiting about five minutes for her to acknowledge me and other customers because she was too busy talking and standing around to do her job.

Bathrooms are nasty...toilet tissue all over, no toilet seat covers and only one soap dispenser.Staff was not all trained nor very helpful...two lines almost back to cooler and two staff members were more worried about getting their food then helping.Dannys had good and fast service. Food was good but some items were old or cold...once replaced visit when fine.

The pump area was GROSS! They were trying to clean it up. The inside lighting is pretty dim. Staff was nice. Pretty quick in and out.

Great staff, very good managers they do keep the place very clean the only problem I have is the solicited foot traffic they have there yall need to enforce no soliciting I am tired Im getting fuel there and someone coming up asking me to buy something you should get rid of that because some people will buy and that will hurt your bottom line.

Trash hasnt been changed in over 72 HOURS. Parked here Thursday its now Saturday the exactly same trash is over flowing in ALL trash cans. The first night here we told a manager inside his response was thank you Ill get someone to check that out. 48 hours later same trash same issue. Called coorp. Friday they said youre not the only driver to call in the past 48 hours. Weve had multiple complaints. Bathrooms were nasty. No one here seems like they want to be here. Not helpful at all and everything is gross. The picture further away I took while standing out side the door of the building. You can clearly see the trash build up from the building, its not like its hidden.

Clean restrooms and a lot of drink options in the store part. I didnt visit the restaurant. I accidentally lost my cell phone while here and I was having a mini breakdown trying to figure out how Id get where I needed to go without my phone and GPS (Im from New England and this was my first time in Texas) when a wonderful Hispanic woman tracked me down in the parking lot and she had found my phone! I offered her all the cash I had on my person (only about $20) and she refused to take it. I was so grateful to her! Its an older Samsung (S7) so not worth a lot but someone else might not have gone to the trouble to find (and approach) the woman crying and wandering the parking lot!

Great attitudes on counter, no toliet paper in mens room stall - that tells me somebody isntchecking if both rolls are gone!

Overall not bad,clean restrooms,chicken soup was good and hot,diesel fuel lanes not clean trash cans were over flowing!!!

Here at the Flying J it is splendid. They are always clean and the restrooms are very clean all the time. Mostly because it is a Truck stop. The best part is they have a dennys with fast service. The problem would be is if you go in there with a family of five. Then it starts to take a longer time to get seated and served.

Is a place were you can find good prices but they dont take proper care of the food station.

Unbelievable place. Never again. I will remember the racist action of these worthless people. I stood at the open register and the woman just looked at me. Then a Spanish speaking man came beside me and she immediately help him. I told her I was standing here she said she is busy helping somebody. I said I was standing here and she act like I was not alive. So I left my food on the counter and left. I am not going to give my money to these sorry people. Useless, worthless, and sorry excuse for a human being. This place reviews are so bad that they get there friends to put fake reviews up to make this place seems better then what it is, what a joke. From owners to the idiot cleaning toilets this place is sorry.

Boo on wearing the mask requirement.Store seemed clean. Restroom was clean.

Showers are great. There may be a delay to get one but the truckers lounge is a comfy place to kick back while waiting. The staff are 10 🌟 quality and the selection of coffees yum! We almost always get a cuppa.

Rude cashiers

We just came out to eat at the Flying J Truckstop for dinner-Dennys has the most Amazing Awesome burgers and sides this side of El Paso-sweetest waitress also served our table -Thank You Dennys and Flying J:)

Good Flying J.. my burger at Dennys was best I ever had! The meat was super fresh! Good store, sweatshirts were 50% off!

Use these guys when traveling with family and driving big rig. Love em!

Tricky in and out from highway. Tight parking spots, otherwise clean good place

Most Flying J and Pilots are becoming travel Centers and with that neglect to their roots Truck Stops and the Truckers who have kept them in business! Lines and wasted time are their specialty. Only come here because of discounts on fuel and points and showers associated with that.That will soon change when I get a fuel card that gives discounts to TA and Loves franchises. The only time you’ll come in and out is when a regional manager is in checking up on a store. All of a sudden associates become caring and quick. Not all locations but 80% of them. TA has dedicated diesel cashiers and small separate store to deal with drivers that have fueled. ELD mandate is trucker to a limited time of work and drive hours. Shouldn’t be wasted in line.

Pretty good truck stop. Better get here early though if you want parking.

It was great, everything is really organized. I did found what i needed and i bought it. Workers were nice and all.

They have a lot of deals there. Whether a snack or a meal. Wont be disappointed.

Coffee is awesome!

Its sad when you tried to cash a comdata check and cashiers dont know how to use this system they need to be educated how use the system his name is Caloos a person whit no education on how to treat a customer. Its so sad when they treat you like youre nothing..

Stop it all pilot I have to my wifes an employee there 28 years I buy all my fuel but I just cant believe if you cant get those sand trucks off the fuel Island so the rest of us can get fuel I notice and trucks purchased you they hang out there they block everything up and at least straighten the yard oh my God I love

Wonderful experience each time. Friendly helpful staff. Clean professional store

Scale is easy to get in and out. Definitely my strore..

Great place to refill your propane. Free air if you have a pressure gauge. Good gas price.

This travel center is a joke ! Spent 5 minutes or so trying to get the regular unleaded to work, finally had to go inside to sales counter and wait in line to let them know I was having trouble with pump 11 getting regular to reset.Guy behind counter called for management to assist me. After several minutes this guy walks out to the pump I was on and asks me if I am trying to pump regular unleaded.I said yes and he informs me that unleaded was temporarily shut down for the entire station. Wasnt sure when it would be back on.I said are you kidding me !!! Put a damn sign on the pumps that says that and people wont waste time trying to pump regular !!!Lost 15 minutes at least and went across street to Pilot to get gas !!!The good news PILOT WAS 12 CENTS CHEAPER.WILL NEVER STOP HERE AGAIN FOR GAS !!!

Customer service was terrible. Wont be back. Flying J on the West side of the city is much nicer.

The ladies at the fuel desk are very helpful and courteous. Couldnt ask for better.

Pulled in and parked... Doing a 10 hour reset, came inside to cook some food, everyone of the staff was busy.... Cleaning, stocking, helping customers, making coffee... Generally talking care of business. The place is clean, the people are nice, the food looked fresh. I asked a couple drivers who finished showering they said the were clean and well maintained.....what more do you need. Ill be eating at Dennys tonight....Ill let yall know.

Actually clean, coffee ready, hot water, no complaining employees....enjoyable flying j....now if they fix the Idle air and upgrade it would be 5 stars

I come to this place at least twice a month to fuel my big rig and always have a positive experience and the staff is always nice and courteous. Also Flying J Pilots always have a good selection of food in the hot case

I hate this flying j. I will do everything to avoid it. Going try to get company to not use them. Do not feel safe, need armed security. Long wait for shower attendant barely speaks English very slow. Playing foreign music, last time I check still in America even though as run down as it is, feels like Mexico.

This truck stop is okay. For me, there are too many non-truckers hanging out and not giving the real truckers a chance to get their rigs going on time. Also, too many charity cases during the day. I am not completely against helping someone out, but I am against the same someone asking again and again, and they are not family. Other than that, this place has everything a truck stop should have.

Its nice and clean but the main reason why I went in there they didnt have it I needed anti-diarrhea medicine they were all out that was a bummer

Premium WiFi! Nice job!

Had a problem at the pump. Couldnt enter anything at the pump. So had to go inside to do the transaction. Clean showers but could use better ventalation. Lots of snacks. Friendly staff. Has a Dennys restaruant.

I live in the area and stop by here often. They seem understaffed everytime im there. Restrooms are clean and its plentiful in emergency items while traveling. The only thing is the line waiting times in the morning. Like i said it just seems like they need at least on e more cashier in the morning.

Overall a very nice Flying J. Parking lot filled early. Plenty of fuel pumps movement was very quick. Newer showers and they were very clean.On the down side, I did not appreciate the panhandlers being able to sit in front of the store. I also had a fuel cap stolen. There is no parking lot security. FYI... Flying J, Petro and Loves do not sell fuel caps.