Huge parkingThe store inside is like any other Petro but much betterThe place inside is clean cleanThe food is extremely tastyThis Petro offers a little for everyoneI was at Denys across the street and won’t go back because of their stuffHere is much friendlier atmosphereLittle updateI see that the owner replying to most of the reviews. That’s awesome, because usually they don’t reply at allGOOD JOB OWNER 👍👍👍
This place is absolutely amazing! Huge variety of beverages, snacks, and food. Big variety of coffee for you coffee lovers out there! An excellent place to come to if youre a trucker. Even if youre not a truck driver, its absolutely amazing! They even have fresh popcorn at the popcorn machine!Very clean and friendly people.
So went into the Petro in El Paso another customer and myself walked in and sat at 2 different tables the waitress seen both of of and just ignored us the a new customer comes in he didnt even get in his seat all the way and that same waitress went over and took his order while the first customer and myself still had to wait. if this is what Iron Skillet is about then they will lose a lot of people
Food at the Iron Skillet is pretty good, a lot better than Dennys. Waitress was very nice and attentive. Restrooms extremely clean too.. Will be back
I didn’t know what to expect with some of the reviews I read.But we were on our way to California and I really wanted the grilled lemon pepper fish.We ate the restaurant it was a little bit of a wait,but the food was really good My husband and I both got the grilled lemon pepper fish it was cooked and seasoned perfectly,as were the grilled green beans.The restaurant and the bathrooms were very clean.We will definitely stop here again also the waitress we had was so nice we didn’t mind the extra time we had to wait it was well worth it .So if your a truck driver and you are looking to make a stop this is a very nice place to stop with my experience anyway
Great truck stop. Great customer service. lots of parking. lots of food options.
The food I had for dinner was not bad. The service was absolutely terrible. Had to ask for silverware to eat my salad around 6 minutes after the waitress brought it to the table. Not one time did she bring any napkins but was quick to bring the check immediately after placing my dinner on the table. I know some people can be a pain to deal with but come on, you over charge for the portion of food that you offer and everyone of you big chain truck stops try rushing the customers out. It’s like you expect us to inhale our food and leave quickly. I would have given 1 star but your pumpkin pie was actually pretty delicious even though I had to wait 10 minutes after asking what you guys had for dessert.
The waitresses need to be retrained ... Sat at table 15 minutes waiting for her to take my drink order then she didnt return with it for another 14 min ... Then another 26 minutes to get a patty melt burger. This used to be my go to stop but no more. I will just give my money to dennys from now on!
Very nice lady at the fuel desk 😀
The employees are friendly and extremely helpful. Place is clean, but showers contain mold on the tile and doors.
This is the original Petro, its been remodeled and is very inviting, the restraunt is clean and the service is great.The have kept this location looking great thought the years.Showers are good, water pressure and temp is good as well.Outside plenty of parking and there is no threat of being robbed or harmed .Over all one of the best truck stops in the US.
This is a great place to park and enjoy a break from the road . I love the Drivers lounge, theater, gym, barber shop, pool table, Iron Skillet Resteraunt, massage chairs, showers, nice laundry facility too!! My favorite place when Im on the road truckin! Staff is very nice and bathrooms are very clean too!!
Truckstop restaurant that doesn’t open until 7am? Kinda forgetting about your clientele!
I ordered my food and it came back warm but on the brink on being cold so I asked my waitress could it be heated in anyway and they proceeded to heat it via microwave. She comes back with it I took a couple bites then looked inside and seen it wasn’t cooked properly
Please clean up your lot. It’s a mess and disgusting.
Stop here for gas. Ended up having to buy a universal slim Jim to get my car unlocked. In which this store does sell thank you Petro.
All fuel islands full with no one pumping. No enforcement of islands. Reoccurring problem with amble parking in daytime parking area. Have lost my repeat business.
The tire shop is a nightmare I do not recommend the tire shop they are lazy they dont want to do their jobs all they want to do is argue and make you sit find somebody that actually wants to make money and keep you on the road and not sitting in the shop
Its still one of the good truck stops..good food good showers(CLEAN!!) and the staff associates are friendly and helpful and they dont just cater to the locals or favorites. It has laundry,cinema room,restaurant and barber shop also chrome shop. Other things also I didnt mention..almost anything you would need or like..(blessings) keep up the good work...
There are not that many customers, there are lots of waitresses that’s seem to be very busy, but what are they doing nobody knows-it takes them for forever to notice you, to bring you a drink and then soooooo much longer to bring food with burnt toasts, not only us, people around us were waiting for forever to be noticed, for food and drinks!!!
Shop has no clue what they are doing 3 guys were nice 1 guy I spoke to early in the am around 6 and the one my buddy spoke with at night time and 1 guy who came in on a motor cycle. One guy I spoke with was rude was in a hurry and took a look at it and still diagnosed it wrong. Sent me to the dealership and they said it was the bulb. When the petro guys said it was another issue. I put in a new bulb from the dealer and the light works fine. I went back to give them a heads up and he still went back and fourth with me on it and walked away. If I could avoid it I wont bring my truck for service here.
They now have to require a pin code to get your shower and if you havent set up a pin you cant shower
Clean roomy shower. Restrooms were very clean. Limited menu and hours, but at least the Iron Skillet was open.
I am an over the road driver. Woke up here with no dc power. Called the Petro shop, they were here within 15 minutes. Tried jumping, no luck. Checked starter, all fine. Dash lights would come on, starter would click, then everything would go black. Eugenio did not give up, finally traced the problem to a faulty battery isolation switch. Got truck running, went to their shop and bypassed the switch. Everything working normally. Fast, courteous service at a reasonable price. Thanks guys!
This rating is for fuel island...I remember few years back this place was super clean in and out when one man approximately around late 50s who would sing and clean use to work here. Now is different story, totally opposite and not satisfactory.I wonder what happened to that man, hope hes ok and and better place.
GREAT PLACE FOR ALL YOUR TRAVELING NEEDS. VERY IMPRESSED. ESPECIALLY THE 2 ROOMS FOR CINEMA VIEWING, POOL TABLE, HAIR SALON, SHOWERS AND LAUNDRY ROOM PLUS A RESTAURANT AS WELL. I WILL BE HEADING BACK.
Always love a good Iron Skillet, gas station, with well kept restrooms, shops, barber and showers.
When I was a Professional Truck Driver who is now Retired liked too Stop there and enjoyed the Iron Skillet Buffet and other food items and enjoyed going to the Truck Stop Ministries Trailer for services.
I love Iron Skillet! Theres a lot of variety of food. The people & decorations are so warm & inviting. I ALWAYS have a good experience eating there. I also love the coffee!
We didnt make it to the big store. The food and service at the fuel islands was great. Really hope to find this place again and soon.
The food was horrible today! My boyfriend and I decided to go have a nice Valentines day dinner here and the food was way over priced. First of all I ordered the ribeye steak. It was so small and it was burnt with no flavor. My boyfriend ordered a burger and the bread was squashed and burnt. The meat was charred on one side and it looked like they tried to cover it with the cheese. He said it just tasted horrible. Needless to sayy, we just decided to leave. Will not be coming here again. Too bad because the food used to be so good. Just to clarify.. this was at The Iron Skillet at the Petro Shopping Center.
This is not a truck stop for OTR drivers. This is strictly for local companies to store and work on their equipment. You cant get to the pumps most days since the locals park on the fuel island. The great joy of being awakened by an impact wrench at 3am since local outside tire vendors can come on the lot to do repairs even though the petro has a shop ope 24 hours. Try walking to the building if you dare since the locals are allowed to use the truck parking lot as side street. The reserved parking is a joke your SOL even if you paid hours in advance employees wouldnt lift a finger to have a local who hasnt paid move. This all screams OTR drivers are not welcomed. I will not beg you to take my $$$.....
You know, you can clean the windshield better if you put more than just water in the buckets. You should probably have your diesel islands looked at as well. The whole idea of lifting the lever to get fuel only works if the lever stays up. You win El Paso, I’ll fuel and clean my windshield in Las Cruces from here on out.
I would have given 5 stars but one of my favorite knife shops closed to enjoy retirement.I wish them well!
I walked in to order for a carry out, and while ordering she asked me if I wanted my burger pink or not, I said no, that means no pink. Get to the truck, and it’s mooing from the box...
Been going sense I was little and still going today. My son only gets hes hair cut their. And then we go eat. Family is usually very happy.
This a great truck stop. Clean, friendly service and just a great place to relax before having to run out again. I stop here every time I pass through this area. This time I had my son with me and we enjoyed a couple of movies and a nice meal before heading off to sleep. I will definitely be back.
Lots of parking. Showers were a little dated. Friendly staff. Food at Iron skillet was ok. Overall nice stop would stay here again.
The food is overpriced at near gas pump.
Rene from the roadsquad is top notch. He worked quickly, and efficiently to get me moving again. He is also very friendly and was willing to answer all of my questions.
5 stars because of the friendly, young lady Jenny who helped me in getting a shower when I couldnt figure out the kiosk. I had just had my tractor trailer towed 3 hrs to the Freightliner down the street. Walked all the way to this Petro & was wiped! I think its important to recognize quality employees when you encounter one so... Thank you Jenny for your kindness! 😊 👍💯✔
Shower towels smell like the mechanic shop.
The cashier was very friendly. I score it a 3 only because there is only one unisex bathroom that could have been cleaned. No hook for purse so I had to put it on the dirty floor. Otherwise it had everything we needed except the dice.
It was pretty good, the deli was getting busy with walk ins but the cleaning employee noticed noticed that the young lady needed help and stopped mopping the floor and asked if I needed assistance. I love when I see teams at work (hence the term teamwork). Senae was able to attend everyone in a timely fashion. Gas price next door couldve been a bit cheaper as it is in Horizon, but level of service is good.
Nice friendly staff and reasonable prices on all merchandise. Also easy to get in and out of.
Customer service was great. No matter what time you went in or how new or seasoned a worker was, they were all polite, friendly, and good genuine people overall.
This has got to be the cleanest Petro with the best staff. Restaurant employees and manager are super nice and attentive. When the manager thanked us for coming in, he actually looked at us while he said it and sounded like he meant it.
Lots of parking and theyre definitely are keeping up on cleaning especially with this COVID virus. Showers are very small and outdated though.
Very good food. Hard to decide between the buffet and the menu. Both are very good
Terrible service at iron skillet. Waited 10 minutes and no one acknowledged me. I left and came back. How long does it take for a burger? Still waiting to find out!
Very convenient
It just like all the other truck stops owned by T/A . Over priced, gross food that will have you running to the bathroom before you can leave the building. Showers are so so. The fuel is way to high and has what looks like way too much Bio blend it looks brown going in the tank of the truck. Petro was 100 percent better before T/A got control of it.
Was here over a year ago and it was just as busy then as now. Clean store and facilities. Shower was great. Staff was ok. Restaurant was above average.
Wish they still had the shredded beef tacos, used to be one of my favorite stops.
Clean and friendly inside. Great and easy parking. Food was fresh and satisfying. The buffet had a huge verity of delectable dishes. Two thumbs up!.
Was in line here for a landstar 120 day trailer inspection and the shop employees let their buddy cut in front of me another BCO at that. Im not going to make it a racial thing because Im not racist. Apparently its not first come first serve after all.
Fuel island employees are excellent. Went into the restaurant on 5/18/19 at 6:30 am and no matter what I said, with the exception of my server, I seem to tick off that employee. Two women dressed exactly alike, and the male cook caught an attitude because the one I addressed wasnt the waitress. When I asked if the other was he rudely asked is she in the back area?. Then as I was paying to leave, I went to the register, just to be berated for not giving my payment to the server. The server said to pay the cashier. Im not going to be rude in return, I just will not bother spending my money with folk that feel they have to act this way.
This is a nice facility and it has a large truck lot - however, the locals use everything & do not care for anything. The laundry was taken over by locals so the drivers could not use - of course not cleaning up after themselves, the front parking lot (where the Expeditors end up parking) is taken over by broken down cars, construction workers parking their cars as a park-n-ride, and people dumping garbage everywhere. Very sad. The employees seem nice - restaurant staff a little slow but restaurant stays packed, again by locals. Food was okay.
Food is good, but the waitress is slow, had to go find her and ask for my drink, seems to be busy on her phone!! Just doesnt care!!
Shower was horrible. Food was decent. Server kris was awesome
Always enjoyed stopping here, but the only thing is the restaurant needs to improve on their wait staff, & cooks.
At this place u can find good food, a clean restrooms, showers nd more amenities,
This used to be a nice facility to come to. Years ago.... Now its gone dramatically downhill. The facility from inside the showers to the outside parking lot is absolutely filthy. I wouldnt even want to eat in the iron skillet if everything else is so nasty. Welcome to a truckers paradise....
Great place UNTIL some family came in to theater and got the person on duty to change the movie that I was watching because it was rated R at 1215 am.. the people were not even truck drivers..
Is the best truck stop, because it has everything that a truck driver need.Fair prices; good food. Friendly staff.Clean restrooms and shower rooms.
Lots of spaces, have always been able to find parking here
The location is tough to get out of and the layout is confusing. At first, you think youre filling up at a small gas station instead of a truck stop as the complex is spread out to multiple buildings. The smaller gas station is decent but doesnt have as much selection or restroom space as the larger building next to it. Gas seemed to be fine as we had no issues with it.
Was having A/C issues with my Cascadia. With other trucks being serviced in front of me they took the time to listen to my issue and advised me of the time frame in which they would begin to diagnose the issue, which was surprisingly short and met. Carlos explained the possible issues and solutions. Carlos was satisfied with the work he preformed and was confident that the issue was solved. As I was paying the invoice my co-driver came in and informed us it stopped working. Carlos immediately left the counter and returned to the vehicle with a clear intention to solve the issue. With the assistance of another tech they trouble shot the issue. Within minutes and replaced a sensor. At this point I was convinced the problem was solved, but they insisted that we take it for a test drive. Upon my co-drivers return, I got the thumbs up. As I write this review I do it in the comfort of my chilly sleeper. Thank you Carlos.
Good food at the all you can eat buffet. Great selection of items and services for sale. Open 24 hours a day.
A great place to stop after a long drive. We are on a road trip.
Good truck stop with plenty of parking. Movie theater as well as TV room. Good showers.
I love Petro! We enjoy eating there at the Iron Skillet. Whether its AM or PM, the food is delicious and fresh! The managers and wait staff are friendly and professional!
Deli on the fuel island is trash restaurant was better but still could do a better job of making you feel welcome
Actually first off if youre going to a credible review you must do some research. This specific Petro is the busiest truck stop in the United States, it just is. They sell more fuel at this specific Truck Stop than any other in the US. So, youre going to have a few problems with cleanliness simply because most truck drivers are slobs. Well my suggestion to the anguish that most truck drivers seem to experience at all these truck stops is 2 open your own chain and then see how many people youll be able to find that are willing to work and cater to these nasty truck drivers. Chances are that your specific chain of truck stops after a few months will be just like this one.
Old, needs remodeling, especially showers; but they are clean and get job done. Been in restaurant numerous times. Often, buffet was stale/empty and menu choices are not too good. Pretty spacious parking. No fueling problems. Downgraded to 2 stars. Service is often bad and slow. Items (meat) requested to be cooked to a certain doneness are usually cooked incorrectly.
Best Petro... clean restrooms. Excellent food and service.
It wasnt crowded..... And th employees were okay..... Needed some ice machine was broke in the store so its better luck next time......
The shower room is absolutely terrible. I will not recommend it to anyone. Very dirty and outdated.
Nice place nice people ok prices
The restaurant was very clean. The breakfast was inexpensive and delicious. The waitress was very attentive.
Its always been a great experience at this location and employees are very friendly
GREAT soup and salad bar. Facilities have everything you need for the road. Clean and well kept.
Nice, friendly people there.. Lots of parking if youre good at blindside backing.. Food was great!!
The bathroom was impeccable, the food in the buffet delicious, and the staff was wonderful,I was at el paso for two days and use the services in my opinion it is one of the best ones