user
Ezkenda
750 Sunland Park Dr, El Paso, TX 79912, United States
Appearance
Ezkenda
Comments
Lu
Review №1

When I first went to look for a quinceañera dress for my daughter, the service was excellent, Ali the owner/manager was helpful. However, when we finished paying our account, service went downhill. We paid off everything by April for her event in October. When they received her dress, around June, she didnt call me to try it on my daughter, I had to be calling for updates. I went back August to try it on her but was too small. She wanted to charge me $150 extra to switch, told her I would have my daughter lose weight. I went back again in September and her dress still didnt fit and said I would have to pay $100-$150 extra to fix or switch. She measured my daughter in an xs dress to begin with and said nothing was her fault. In the end, after filing a complaint, she offered to pay to get it fixed. My word of advice when going to this place is to make sure they measure you in the right size because they will try to take blame off themselves and make you pay extra. The only reason why Im giving 2 stars is because they were able to fix her dress in the end.

Lo
Review №2

I loved it here!! Great service my baby girl found her dress after weeks of looking. Highly recommended

Ro
Review №3

Love to shop at my favorite boutique, they are the best in general. Best quality the way they treat you. Just the un Ep to shop for any ocasión 🥰

na
Review №4

The best Quinceñera store in EP😍😍 Amazing customer service!! The girls are so friendly and make your visit amazing! My daughter found her quinceñera dream dress at Ezkenda❤️❤️

Be
Review №5

I went to this boutique because they were named Best Clothing Boutique by The City Magazine and I gotta agree! I had my daughter fitted for quince dress, gala dress, actually all types of dresses they have such great selection at affordable prices. You also get a personal shopping experience. The staff are so helpful and sweet. You need to shop here! Seriously go now!

Mi
Review №6

I love this boutique! They have a variety of styles so you can find an outfit for ANY event! The staff is always so nice, super helpful, and knowledgeable! As soon as you walk in you feel welcome, it’s a great shopping experience! I totally recommend this amazing boutique!

El
Review №7

I have been a faithful Ezkenda customer for many years now!! Love the clothes and they have great customer service!! Aly and Sonia are the best of the best!! I recently went on a business trip and my 3 outfits were from Ezkenda, everyone loved my dresses and skirt!! Highly recommend Ezkenda!!! Love everything available!! Also when i want something they always have different options and help me find what i want!!

gu
Review №8

I’ve shopped with Ezkenda for 7 years. Great customer service. All the staff have gone above and beyond to satisfy me and my family. Definitely recommend this store for any casual or special occasion needs.

Ev
Review №9

I have been a client for years now an its the best store to shop! Really nice cloth everytime I go with new styles. Really affordable prices😊 really nice customer service💯. Could honestly recommend it to anyone looking for a bandage/formal dress😍

ja
Review №10

Best customer service, great prices and amazing clothing!!!! Love this boutique 100% recommended. The girls and mainly Aly the owner, takes the time to go over every detail to make your event memorable!!

Gu
Review №11

We got the dresses for my daughters quince court at Ezkenda... I couldnt be happier with the hole experience!! The owner Aly Aguilar is AMAZING! She took care of every detail and even helped us with keeping up with their fitting schedules! Thank you so much for everything!

An
Review №12

I love Ezkenda! The customer service, the environment, the clothing, everything is simply great. I have held several titles here in El Paso and Ezkenda is one of my top go-to places! Aly and the entire Ezkenda team are such wonderful people and always make sure I look fabulous for all my events. From the moment you walk through those doors you are no longer a client, you are a friend. At Ezkenda you can literally find everything!! From ball gowns, to casual wear, to sports wear. No matter the occasion, Ezkenda has you covered.

Di
Review №13

🙋🏼‍♀️🥰🙋🏼‍♀️I love Ezkenda❤ ! I have been a client for years! They show so much passion in what they do. I would definitely recommend Ezkenda they have a great selection of clothing from; casual to ball gowns at affordable prices. The customer service is great they treat you as family. 😊🥰 #latinapride #womanempowerment

Iv
Review №14

Great service every time we go to the store and very accommodating when a size or style isnt available. Theyll do their best to try and get you what you need.

Pa
Review №15

No integrity, the manager Ali showed no respect when we completed our transaction for a dress, I bought a dress but left it in her care until I was gonna use it on the following week, which she immediately sold and failed to mention. Refused to give a refund and only offered store credit. when receiving the new dress, it was both wrinkly and had smudges of ink where the alterations had been made. Overall very poor experience.

Sa
Review №16

I had the best experience at Ezkenda butique. The variety in style is amazing, the customer service is so professional and nice. The prices are very affordable for a butique and the management is very understanding. I totally recomend it

No
Review №17

This is one of the best boutiques on El Paso. Wonderful staff and the manager/owner Aly is aleays willing to help people find anything we are looking for. Even when there is rude people around, she gives her best.Everytime I have the opportunity to go and do some shooping, I will go there. If I dont have time, I order my stuff online and she sends it to me that day or the nexts one.It is always a pleasure to be part of your customers

Ca
Review №18

Without a doubt it is the perfect place to go shopping! Excellent customer service 👌🏻 from the moment you enter you have the attention of someone answering your questions and helping you choose the best of the best. Definitely love my experience!

Ma
Review №19

I love coming to Ezkenda a super friendly service very nice clothes, shoes, accessories, excellent everything ♥ ️ ♥ ️

Ma
Review №20

My favorite boutiqueExcellent attention, All merchandise of excellent quality and good taste.Whenever I need something special I go to my favorite boutiqueEskenda

St
Review №21

I live in Dallas but every time I go to El Paso I cannot miss my stop at EZKENDA ❤️ The girls there are super attentive, always looking to find what you are looking for and more 👌 a lot of variety of super nice clothes and good quality 😉 100% recommended 🎉🎉

Sa
Review №22

Excellent service and the super friendly treatment of my favorite stores.

re
Review №23

Here it seems that there are no employees. A few weeks ago I went and there was only a girl and a boy sitting down. The boy made a sign to the girl that I was there and he just rolled his eyes and they continued talking. I put a star because I cant put 0

Be
Review №24

5 stars falls short for the service that ezkenda boutique offers us. Excellent service, they make you feel like family, if for some reason it is impossible for you to go in person they will come to your door, no one in El Paso treats you like them. Excellent quality products for all occasions from beautiful quinceanera dresses and truly elegant evening dresses to casual wear. Personalized shirts, shoes, photography and makeup service that you can ask for more and if they dont have it, Aly will get it for you and I always drink to order and a smile and attention to 100% of 5 ⭐️ I give it a 🔟⭐️

Ma
Review №25

It will be a bit long but I really cant stop thanking Ezkenda and all the girls for the help with my daughters quinceañera. I recently moved to El Paso TX, after 10 years of living out of here because I didnt know very well Where to go to find everything you need for my daughters Big Day, visit several Quince stores and be surprised because 😧 in some stores they charge you to measure your dresses, I understand it is a lot of work due to the weight and that in others They told me the maximum to be measured and here they themselves continue to measure all the necessary ones until they really see my daughter happy, they gave us an advice on the points to review in a dress such as the weight, the size, the styles so that that day my daughter really look happy and comfortable honestly I only paid attention that they were beautiful and not all that the truth if it makes a lot of difference since my daughter is small weighs at most 100 pounds, they personalized everything to my daughters taste I wanted something very special towers of paris with gold ribbon and to our surprise the engraving of the glasses is included so they also put their name and date on all the trousseau, when I told them I was disoriented after being away for so long, they helped me by recommending me various services of different things I needed Invitations, Photographer etc. When my daughter chose her bouquet, they showed us a catalog of natural bouquets that looked really beautiful.And finally, to my surprise, when the day of the event came, the bouquet was much better than in the photos, it was big and fresh and they took it that day to my house and I live far from the store I am extremely grateful and satisfied to have found this place, visit more than 5 in El Paso and without a doubt it was the best choice, thank you!

Es
Review №26

My sister invited her friends to this store when she took her to measure dresses for her party but we had to go because the girl behaved very badly with my sisters friends and we felt very uncomfortable

Am
Review №27

Totally 💯 satisfied with my visit in this place looking for my daughters quinceanera dress among many places in the city, this was undoubtedly the best place both in terms of service and price, apart from that everything was personalized to my daughters taste, I highly recommend it

Di
Review №28

Simply the best store! The employees are super friendly!

Na
Review №29

I love the service, the girls are always kind

Za
Review №30

I am fascinated with this boutique, they always have all the best in trend and the treatment they give you the girls they serve is very nice. Eh bought several evening dresses and a lot of clothes to go out and I really love it, I highly recommend it😊

La
Review №31

In addition to being a great store with high quality clothing, its owners are great people who support local talent. The imperial sound was sponsored by Ezkenda for a full year to support its start in the great stages of the music industry, we thank Eskenda for offering her support to us and many more talents from the town of El Paso TX.

mo
Review №32

I love the whole store, I and my daughters have bought everything from dresses, to a simple blouse and above all the customer service is excellent, of all the workers and even of its owner, for something it is the best store in El Paso !! Very much success always.

Sa
Review №33

I have been a client for 5 years and I can only say that I am always fascinated with my purchases, clothing is of excellent quality and the treatment you receive from the girls is super, all are very friendly.Without a doubt the best store in El.Ste and its surroundings ❤

Ka
Review №34

I took three years being client !!! And always get delighted with the variety of clothes, attention to the customer is the best !! All girls who work there serve you with a smile and make you feel mega super comfortable, 100% quality and prices even better !!! I started myself and now my daughter and I are 100% ezkendagirls ♥ ️ ♥ ️ ♥ ️ ♥ ️

Kr
Review №35

It made me laugh to see some heavy comments here because those of us who are really clients of Ezkenda know that they have excellent service and the dresses are beautiful and of excellent quality. For 2 years I am a client of Eskenda and the only thing I can say is that I recommend it 100%

Al
Review №36

Excellent place to buy fashionable clothes at a good price!

Jo
Review №37

Beautiful selection Something for every fifteen year party, quinceanera party, fifteen year old, quinceañero and quinces

Yi
Review №38

I love the clothes of this store and I love theAttention thank you for bringing the best clothes in the world always satisfied ❤️❤️❤️

Information
12 Photos
38 Comments
4.8 Rating
  • Address:750 Sunland Park Dr, El Paso, TX 79912, United States
  • Phone:+1 915-259-8020
Categories
  • Clothing store
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Krystal Jeans620 S El Paso St, El Paso, TX 79901, United States
  • Walmart Supercenter7101 Gateway Blvd W, El Paso, TX 79925, United States
  • Shiekh8401 Gateway Blvd W, El Paso, TX 79925, United States