Got blessed to get the Sugar Skull and Haunted House Wallflower....that vampire blood be smelling divine tho. X)

I really like the products, soaps and plug-ins are my favorites over other brands.

Been here several times and each time was a good experience. They’re helpful from the door, offer good suggestions and don’t follow you around the store. Store is always clean and organized and Checkout is always quick and painless

Went to the one at the Fountains before Mothers Day and let my Wife and Daughter have a little shopping spree. All the staff was helpful and told us about new products. There are always good deals going on we saved a lot of money.

I like that right away asked if I needed anything and I had asked if they had soaps for men and showed me some samples. Very attentive. Im going there again definitely.

Great sale 50% to 75% off on almost everything. I stocked up

Nice place smells good. Plenty of good smelling fragrance.

Sometimes you just want to go to a store and look around without getting asked 20 questions about why you’re there. There are way too many employees in the store, most of which aren’t even doing anything. Lots of attitude from them as well. The store is convenient to go to but definitely prefer and recommend Cielo Vista.

Very nice and helpful staff. Love the way the store smells, fragrant and inviting. They had several sales going on and purchased some hand lotions and soap. They monitored the amount of customers in store and wear masks.

The store itself is very organized and clean. Alyssa surpassed my expectations of good customer service! She was so nice and helpful. Thanks Alyssa!

Mel or Melissa not sure her name is great at her job, recommended some great products while making me feel like she cared about the stuff I was buying for mother day

This store has some of the best customer service in town. The staff is friendly, attentive, and knowledgeable. The shelves are always stocked and the store itself is beautiful and clean!

Great new scents for spring. Love the coconut varieties.Buy three get three free. Cant go wrong

Great place one of my fav stores. Coupons they send you come in handy. Salesperson Betty, was very helpful and great customer service 👏👍

I loved the customer service!!! Giselle was so helpful and she went above and beyond to make sure I left happy!! I love the semi annual sale.. 30.00 got me all of these awesome scents

Love the creams! Smell so good

Love this place! Im on their email list so I receive coupons. You cant beat 20% off or one free gift items. Their Fall scents are in so I helped myself to a pumpkin/cinnamon spray mist and this 3 wick candle!! Yay!!

I love shopping here especially during the pandemic. They are really friendly about crowd Control, sanitization at the Door with disposable bags that they hand out. I feel very safe and of course love all the sales!!

Nice Customer service. Good sales! Really cute free gifts! Love their hand gel its not bulky and perfect to carry anywhere.

Staff is so friendly and helpful! I definitely come by with my mother when I get a chance! Some things are pricey, but you’ll run into great deals!

By far the best customer service experience I’ve had at a bath and body works! I Have always admired bath and body works employees on their customer service but today Cassandra and Krysy were absolute rays of sunshine as soon as we walked into the store :) They were extremely helpful with everything that we needed and they were so easy to talk to, this is definitely going to be our home store.

Would give no stars due to them robbing my wife. They charged her twice she was told they will call back with info. Never received a call back nor any help. Im beyond upset and disappointed with how the employees acted when asked for help. As a previous manager I would have helped the customer on the spot. Now Im sure we will never get a call back or the money they stole from us. Dont shop here unless you want to be robbed/scammed.

Who doesnt love this place!One of my favorites ❤️All the products available are just great

Awesome staff, every one helpful, very clean, I love it.. 🎀💓💓💓🎀

I like that it always has everything that Im looking for. the staff are very friendly and willing to help.

The the store is well prepared to have the customer disinfect prior to entrance in the store. They monitor the amount of customers inside the store. The sales associates are very helpful. Betty assisted me today and she was on her A-Game! 27AUG20

Always good. This is a smaller one, but was convenient for where we were.

What can i say like to smell nice lol

Very friendly environmentVery good products.Thanks from Mr Faucet Fix plumbing repair company.

Great smells, no lines, and safe . Loved it will be going back .

Employees are so friendly and helpful. I always leave buying something 🙂

Great prices big variety of merchandise and friendly customer service

Always very helpful ladies :) great deals and coupons. Clean store.

The buy 3 get 3 free special is perfect right now for holiday shopping!

I understand lines to get into the store due to Covid distancing, but please improve on the online order pick up process as we have waited outside for someone to gather all of our orders while the same people without online orders who were waiting in line went into the store, made their purchase, and came out before someone came out to bring me (and others in line) our orders. It’s not just Covid protocols, El Paso stores and customer service in general is just not as solid as it could be.

Love this small store. The girls in there are always amazing. Always helpful!

With Covid going on in El Paso, Bath & body Works has gone above and beyond with making sure shoppers are safe and well taken care of. The reason for the long lines is completely understandable. I chose to shop here due to the excellent customer service I always receive now and before Covid. The store manager Gezel always steps out to make sure her employees and customers are okay. Big props to her. Again thank you all for always going above & beyond.

Very helpful even though I just took somebody else there who had no car. Ended up getting smell good stuff for my car.

Quick service wasnt crowded like the mall usually.

Great customer service.

Limiting capacity. Very friendly front associate.

Customer service is amazing. Great friendly ladies & helpful.

I absolutely LOVE this store!.. As soon you walk in theres an associate welcoming you and offering their help, if need be. 😁 There is plenty of Associates walking around ready to assist you, I appreciate it, greatly. The scents are endless. From candles to plug ins, to lotions, hand soap, ECT. Awesome store if youre into aromas.😌

Nice people there they helped me buy what I needed

I love everything about this store

Store is not packed with people.They give you disinfectant..nice checkout.

Employees were very helpful. Explained promotions, how to combine and even helped pick a gift. Thank you!

Some of the ladies here have major attitude. No idea why. Even just asking about a product or checking out. Its like they did you a favor for doing a basic job. Some act like they are better then others. Lol you work in retail, its not impressive. And a poor older lady was looking for a soap. 2 girls she tried to ask totally ignored her and kept talking to each other. So I helped her out. Not the first time Ive seen this. And one younger girl with long brown hair was giving products away to her friends behind the counter.The store in the malls and the outlet mall, the employees are so much better. Will go there for now on.

Awesome, clean, and wonderful staff. First time here and I gotta say I went a little wild. Buying

Very nice

The staff is friendly. The products are amazing. I have 9 cats and the wallflower products work wonderfully in my apartment to help maintain a pleasant smell.

Got to smell good

I bought so many gifts Im so happy

This cielo vista mall location is nice. They have a wide variety of body sprays, shower gels and lotions. These make great gifts for moms, sisters and teens. One of my favorite scents would be the Japanese cherry blossom. The staff are nice and help you select a fragrance that suits your style.

Customer service was horrible! I will no longer be going to this location which is an inconvenience because thats the closest location but with the kind of service Ive gotten the times Ive gone there, no thank you, Ill take my business elsewhere. The employees were rude and unattentive; when I had asked about next shipment of the fragrance I was inquiring about they seemed rather annoyed that I was interrupting their conversation.

Love the customer service

I didnt like the customer service at this store at all, theyre so rude. I went today to exchange some wallflowers and a candle and they treated me so bad, when on the website says you can exchange or return if you dont like the smell! I honestly found it so rude and they were like: theres a limit of exchanges you can do. I exchanged the candle because it wasnt burning correctly. I have been to the other stores and I have never had any problem. Also, Valerie, the cashier, forgot to put a wallflower plug in I paid for! After all, it was a bad experience, Id recommend you to go to Cielo Vista.

Great place to grab a gift for girls/women or guys/men. Love the body cream and sprays. My daughter loves their candles.

Smells great 👍

I LOVE bath and body works. I easily spent 4 to 5 hundred dollars a year on their products. I love the Bassett location. All the girls are wonderful and friendly.

Good products and good prices

Great customer service

Very nice store! The staff were very eager to help. Found some real nice scents.

The staff were awesome! So helpful!!

Very nice employees. Sign up for their newsletter, they always have great sales!

Great place to take your wife or girlfriend to :-) good staff there to help you and great smells. Obviously, women like it better, put its a good store for all

I picked up all eight of the scent diffusers I needed for Christmas. Eight compatible scents too. Turns out I only needed six, returned two and two scents too with no problem. Quick and efficient even with a preChriatmas Friday afternoon line.

They always have my favorite scents and great sales! There is always sample scents to try before you buy and an area to try out the hand soaps. They have soaps, perfumes, hand sanitizers, oil scents for your home and so much more!

My favorite place to shop for handwash soap/bodycream and lotion etc. Very affordable & a lot of choices

Always a pleasant experience. Loved all the new seasonal candles and holders. Buy 2 get 2 candles free!! Knocked out a couple xmas gifts. 😊

I had a gr8 experience, the lady w glasses helped me & was very nice, she made my bag look like a gr8 gift & took her time ty! I wanna say her name was Celene. Not sure, but she was awesome!

Very helpful staff

Very clean and love all there products.

Always nice customer service.. Best candles screw Scentsy!!!😂

The employees are very friendly and super helpful! I come here often to get new soaps, candles, wallflowers and body care!! I love this location and it’s associates.

Ok please.

Always fun. My favorite spot for smell good lotion and more

Well I love the specials and good little deals and thank you nini for all the patience with me lol and Keisha for your help....

I am a grown man, and the scents and euphoric smell are intoxicating. The mens collection is phenomenal!

Good coupons no customer service. Your on your own.

I like the clean place. Organized body creams,. Body spritzers and gifts. Smells fantastic

Love the store good deals and great service always very friendly

I cant imagine anyone not loving BBW.I really like the easy access at The Fountains at Farah (you can park across the way!!!), But the staff is very friendly, helpful, and cheerful!

Good store with helpful staff. Nice displays and plenty of product.

The people here are so nice plus they always got good deals

Super Service

Love the location! But a lady didnt deduct the C.O. Bigelow special of buy 2 get 1 free even though I asked her she had attitude and I was just there in and out for my gifts. Going to Bassett instead. They know how to treat a new client.

Love their aroma therapy section! Also their scented lotions, body sprays, scrubs, room sprays, candles and everything else smells amazing! They have a few mens colognes, lotions amd sprays as well

Always walking out smelling so good.

The girls were very helpful and ver very patient with my grandchildren. They gave them masks.

Love their personal body lotions etc. Good prices.

They were helpful, and made sure to tell us about all the specials they had.

Plenty of choices and an excellent staff. If I have a coupon, Im going shopping at Bath and Body Works!!! 😁

It was very busy, but employees very nice and helpful!!😁😁

Always so nice at this location and helpful. But the cashier ange was rude, grumpy and in a bad mood. No effort to ask if I found everything ok, if someone helped me, was bothered with my coupons, threw my items in a bag. Wow!

We were one of 3 customers in the store, were BOMBARDED as soon as we walked in, a woman handed us 2 fragrances to test but didnt say what they were, as we walked away she followed us further into the store and we had to tell her twice we didnt need any help, we were just stopping in to see what was new and possibly get a candle for our office. We continued into another section of the store and a different girl inturupted my husband and I 3 different times as we were talking to each other, sprayed a fragrance right in my face, and then since she bugged us so much where we were, she came clear across the store to chase my husband down to get him to smell mens fragrances....then got upset because my husband was fed up and said no, please let us be, we will ask if we need help. We picked a candle and went to check out, the first woman we encountered when we got to the store was cashing us out, AND WAS EXTREMELY RUDE! I wont come back to this store, the sales people are WAY TOO PUSHT for the kind of store that they are and THE STAFF WAS INCREDIBLY RUDE. Who likes to be bombarded while shopping?? I will take my 3 wick candle and the snot nosed cashier can take a hike!

Love this place. Always have great Customer service.

The scents were strong

Awesome as always, got my stockpile of $3 hand soaps, plus my coupon.

Great deals and coupon savings when buying products. Customer service is polite and respectful.