Getting a quote was quick and painless. Scheduling an appointment was just as easy, and they were able to fit me in on the time and day I requested. Office staff was polite and courteous. I didnt interact with the techs but they did an excellent job in a timely manner. I was in and out within an hour and a half. Definitely recommend their services.
Great job and affordable. They took into consideration that I had to wait for my vehicle and replaced my windshield as quickly and effiecently as they could.
Brought in my 2012 F250 with a broken windshield for replacement. $200 and an hour and a half later and I had a brand new windshield on my truck. These guys work fast and do a good job for an excellent price!
I came to Southwest Auto Glass to repair my windshield and they were nothing less than exceptional. They talked me through the whole process, provided a complete summary of what was wrong, and updated me while they worked on my truck. I trust then and I would recommend anyone to visit them
This team is awesome. They go beyond their way in getting you in for an appointment. I had called 2 other shops but they were not able to help me. Im so glad that I found them and will be coming back if I have anymore widow problems. Least but not last they are very patient and honest.
Southwest auto glassOn May 18,2021 I had my Jeep’s glass replaced at southwest auto glass. I called prior to setup an appointment since I was driving from California when my windshield cracked. They were very welcoming when I arrived and were expecting me? When they were done with the repair, I saw that they had cleaned the inside of my Jeep. They also gave me instructions on how to care for the windshield for the next few days. I felt in good hands knowing that if I ever have any issues or need more glass work they would help me out. Everyone I spoke to at Southwest auto glass behaved very professionally and respectfully. Thanks again Southwest Auto Glass
Very professional and prompt service.Go with them, you will have a good experience
It took me about 45 min to replace a windshield on my Freightliner straight including an office visit and paperwork. Great professional job. Appreciation.
I went in on a Saturday at 9am, I dropped of my car and the new windshield was replaced in 2 hours. This team is super efficient and very accommodating. Plus my glass was available in stock. If I ever break my glass again, I know where to go to get it fixed. Thank you.
It was a great experience. The staff we very friendly and helpful. My car was completed right away. Thanks to everyone.
Did a great job on my windshield and worked very fast. Great service and good COVID protocols. Reasonable price.Thanks!
Fast, friendly and professional. Couldnt ask for more.
Amazing work. They replaced my windshield on my car right away. Shout out to Fernie for the outstanding customer service. Highly recommend for anyone that is trying to get their windshield replaced. Top notch work at the lowest price I could find!
They replaced my side window within 45 minutes. They are very professional and did a great job.
Been waiting on my windshield to get fixed no ones called me or reached out its been 3 weeks
I got at home installation and they have great customer service, quick work, and even offered to re apply my window decals! Go here if you are in need of a Windsheild!
Great service, friendly, and awesome prices. Great work. Definitely would recommend this business.
Had my window smashed on a Friday night and the next morning, I arrived at Southwest Auto Glass and the front desk technician was very professional and managed to fit my car into their daily schedule considering they close earlier on Saturdays. They had my car ready before noon with my window glass replaced good as new! I highly recommend Southwest Auto Glass for any replacement of windows. Thank you guys so much.
Fast response, very prompt, helpful and resourceful.
I previously had my side view mirror replaced due to hail damage at another company. Within months I was barley able to use it because it started turning brown. I didn’t need the whole assembly replaced just the glass. At Southwest Auto Glass they cut the mirror glass and replaced it within an hour. Very professional, knowledgeable, and friendly employees. I would definitely recommend them.
Had an appointment for my windshield, they took me in on time and told me it would be about an hour to hour and a half. Vehicle was ready early.Drove away from the shop and noticed my drivers side door weather stripping was flapping in the wind so I turned around and went back. As soon as I pulled into the parking lot, one of the employees approached me to find out what was wrong. I showed him the weather stripping and he said they dont work with that part of the vehicle when replacing the windshield. I asked him if it was something he was able to repair and he said yes. Turned out both of my doors stripping needed to be re-glued. I told him I would pay for the repairs and he informed me that its not a big deal and he would take care of it for free.Cant top that efficient replacement service, outstanding customer service and 10% military discount! Would definitely recommend to others!
Fast service in and out in 20 min. Reasonable price for the service.
Fast and friendly service very clean and safe well organized
Excellent service and friendly professional knowledgeable staff. Thanks especially to Chris.
Superb and absolutely amazing customer service!! Called for an appointment and got one the next day. Dropped it off at 8:30am and was called an hour later saying it was ready. Counter people were friendly and very helpful. I will reccomend them to EVERYBODY!! Thank you Southwest Auto Glass :-)
Easy service with great people. Left my car ther and got a call a couple hours later, a lot earlier than expected. Great professional job was done with greatvwarranty.
Definitely the best place in town. I always work with Southwest auto glass. Very professional and excellent service. 5 stars, I highly recommend them.
My 5th or 6th time using them and they are always fast and do a great job. Very reliable. Their customer service is always pleasant to speak to as well and very helpful. Ialso like that they can come to me.
This is the second time I bring my vehicle here the staff is always professional and eager to help I recommend this place to everyone
Great customer service!Very knowledgeable and honest.Fernie helped my husband and I with our front glass replacement on our Lexus. He provided us with information on the services needed on our car and on how we could save money when filing a glass claim with our insurance. Southwest Auto Glass employee’s strive to be the best and deliver top quality service.highly recommended!
I had a great experience at Southwest Auto Glass! Jessica made me an appointment and quoted 1 to 1 1/2 hours to change my windshield. The technician got my car right in and the job was completed in 40 minutes. Jessica and the rest of the staff were incredibly friendly and helpful. I highly recommend this shop if you have Auto Glass needs.
Friendly awesome staff! Military discount. They went above and beyond. Strongly recommend. Liz was very friendly over the phone.
They did a fantastic job, fast, clean, and had to trouble shoot the lock, and figured it out. This is truly a great service they provide!! 6 stars!
Fast and friendly service. Thanks again.
Just had my front windshield repaired. Great customer service and they were quick about doing my repair. Excellent product, no issues with the windshield. Thank you! I will return anytime I need these types of repairs for my vehicles.
Good service, great price on new windshield.
It’s great to know that there are still honest people in the world. Southwest Auto Glass employees did something that I don’t see everyday in business practices, integrity.Yesterday, I was looking for a place to get my interior car window switch on my vehicle repaired. Prior to bringing the car to Southwest I checked a few places to see how much it would cost to have the interior lock on the driver side repaired. One place told me that it would be $150 dollars just to do a diagnostic and obviously the dealer stated that the estimated price would be $450 dollars for complete repair. As Southwest was working to replace my interior window switch on the driver side door one of the employees asked me to come out to the garage. They wanted to show me that the reason why my interior door handle wasn’t working. It wasn’t working due to a broken piece inside the door handle. They suggested that I may be able to buy the door handle and have someone install the new handle for a cheaper price. While this may be something simple and small to most I believe that took a level of integrity because some businesses try to get over on the customer, in my experience. They were actually telling me a way that I could save money. Not to mention, the Southwest employees didn’t have to tell me what was wrong with my door handle because their job was to fix the door window switch for my vehicle. I appreciate the honesty and taking the extra step for the customer. As stated earlier, this is rare in businesses today. I highly recommend Southwest Auto Glass not only because of their performance and professionalism but also because they still have values. Thank you Southwest.
Helpful phone call.
Ralph and his staff at Southwest Auto Glass are simply the best. I can be a little picky when it comes to my vehicle and I had additional questions that the average client probably wouldnt have. They handled every question and concern I had with the highest caliber of customer service. There was no hesitation or reluctance like Ive experienced in other places. They replaced my windshield, side quarter glass and even the mechanism to raise my windows on my front door after someone broke into my vehicle. They had the work complete in a matter of hours, the work was clean and efficient. You can even see the techs doing the work through the glass in their shop which I thought was super cool. This place is great! Thank you!
Great service, great price! Called several competitors and they were under by $50-100. Chris got me sorted and on my way in about an hour.
Fast, friendly and Professional Service. I brought in my old 1974 Jeep that needed a new windshield and the team at Southwest Auto Glass found the right glass for my vehicle quickly. While awaiting parts they kept in constant contact and advise me of when I could bring my vehicle in and pick it up. The price they quoted me was true and honest and the price I ultimately paid. They have my business next time I need new glass for my vehicle.
Wow.. what bad service by Jay from southwest auto glass! He just replaced the windshield on my car and for some reason he had to lie about breaking a part off the rear mirror.. not only that he told me I hate running into people like you wow! I called southwest auto glass and spoke to Kris he said he would replace the part but well see. I would never recommend southwest auto glass to anyone!
Great customer service. Jessica was so kind and helpful. My car was in and out as promised within a few hours.
I was in El Paso just for the day and on my drive there got a chip in the windshield of my Camaro. The guys understood and got on it in minutes! Can’t say enough good about the professional service and good attitude. Thanks to everyone in the office and shop. Highly recommend.
Truck windshield. Very good and reasonable service.
GREAT EXPERIENCE!! The whole staff was very professional and efficient with their services. I got my windshield replaced in about an hour for a great price.Strongly recommend!!!
Ralph and his team did a great job on our 1962 Chevy K10 Custom pickup. Great service, price was way cheaper than ordering and having it shipped in, and the work was professionally done. They custom cut the rear glass, delivered and installed it for us. I am going to recommend all my friends that have custom cars and trucks to go to Southwest Auto Glass. Thank you guys, much appreciated!
Called to have my windshield replaced on my vehicle via mobile service. Installer comes out,and I am watching him. I see a small chip on the new windshield. I noticed hes covering it just perfectly when handling it,and when he put it in,he was trying to get it in pretty quickly.) I pointed out to him. He agreed and called and all this and that. Now am I accusing him of trying to cover it up without me noticing?Well if I wouldnt have been out there I would have never known since the chip is under where the weather stripping goes. Could have been an honest mistake,maybe not. Regardless,thats only part of the problem.Another guy calls and charges me. Came out to shy under 200 bucks. I ask whats on the charges. He mentions a few things that they didnt even do since the glass was chipped . Weather stripping was one of them. Had to ask him just to charge me the glass itself 3 times since thats all they did,and the glass was chipped to begin with. They set up an appointment for me to go in and get the problem fixed,but really? Thats why I used the mobile service to begin with.I chose this place based on good reviews . Perhaps the good reviews are from people that are at work while their windshield gets replaced.Good thing I kept an eye on it, as I always do on services around here. I never did go back to remedy the problem. Cars a beater,and my time is limited.Have two more cars that need replacements plus a piece of glass for my house. Not gonna be from here.Edit to the owners response: Regardless,whatever I typed did occur and appreciate the reach out. Since then I have had my windshield replaced elsewhere. Thank you.
Ralph Chris and all the staff is great and the work is always done right
FAST! FAST! FAST! My estimated time was 1 1/2 hours for the job was it was completed with phone call within 45-50 mins!! Quality exceeded my expectations!! Staff was fantastic and even took the time to explain what to do and what not to do in the following days! Highly recommend!!
Im happy to have come here. They went out of their way to accommodate me on a busy Saturday, and the customer service was exemplary. Good job, Im a very happy customer!
Such a great and friendly staff. They have replaced glass on multiple vehicles for me. Some easy to come by and some hard to come by. I wouldn’t trust anyone else. Especially on my classic chevelle that they replaced some glass on for me. Thanks Ralph and staff! You guys rock!
High quality professionals. They gave me the best price in the city, and I have a higher end vehicle and realizing the service I received I wouldnt trust anywhere else with my Mercedes. Glad I used Southwest Auto Glass! Recommended to any and all.
They fixed my chipped windshield. Very fast and professional.
Very happy El Paso customer. Victor and Luis were friendly worked fast and very clean. I was worried that I wouldnt be able to have my windshield replaced today. They were here at my house before noon and the price for my windshield was really good. I am recommending Southwest Auto Glass, Victor and Luis to everyone. Thanks again guys
Great service. Made a reservation for Saturday, and I took my daughters car in. Within 1 1/2 hours it was ready. Would recommend them.
They fixed a chip on windshield. They even helped me make the insurance claim right there in their shop, it was fast and painless and the best part was it came out free to me! The employees were extremely helpful and friendly and went the extra mile for me.
I would give these guys 10 stars if possible. I came in SWAG with no appointment on Saturday. They quoted me a price. I shopped them and they were the best price. Their shop and employees were all super professional. Their instal time was very quick. These guys are the best their is in El Paso. Second very valuable point I would like to make is I am from Georgia, I own a freight hauling business. These guys never tried to take advantage of that. Really loved my experience here in every way!! Great work SWAG!! Signed Johnson Hauling Services. To God be the Glory!!
SW Auto Glass on Montana is the best place to get your auto glass replaced. Chris talked to my insurance company, got me scheduled to come in 2 hours later (he did offer mobile installation) so he had time to get my windshield delivered. When I arrived he immediately inspected my vehicle, told me what would be done, and started on my car in 15 minutes, even though there were cars already being worked on and more came in after. Pleasant waiting area with soda machine. I heard the receptionist answering customer questions professionally, and offering drop off service to two ladies if they didnt want to wait. 45 minutes later I was paying my deductible, receiving printed instructions for care of the windshield in the first 24 hours, and on my way. They truly made a quick and pleasant resolution to an unexpected cracked windshield. Thanks to Chris and the crew at Southwest Auto Glass !
In january i got quote from the owner for a windsheild replacement around 199.95 . i call to today and some smart kid telling he couldnt honor the quote . so i went with alamo window repair and got it match and alot more friendly
Great customer service, great team of professionals, highly recommend them. Took my Jaguar in and I was out in no time with a new windshield. I would not go anywhere else in the future but to Southwest Auto Glass!Thanks guys for a great experience!
Had the mobile service (extra fee) come out to repair a crack in my windshield. The repair was quick but resin was left on my car’s hood. Called about the issue and was told to go in so they could have a look at it, defeating the purpose of the mobile service all together. Arrived the next day and they had some obvious difficulty trying to remove the resin. Can still see resin drop outlines and some scratches where they attempted to fix the problem. DO NOT RECOMMEND!
Great service, great price!
100% recommended. Fast, friendly and knowledgeable staff. The best in the city. They replaced a windshield on a truck for me and the service was exceptional!
Great, fast, professional, competitive priced
These guys are fast and do good work. My windshield replacement went without a hitch.
Awsome friendly service, all the staff was very professional. They fixed my broken back window in less than an hour. Decent price. I am not used to such great service when it comes to automobile body repair so it came as a pleasant surprise.
Very professional and helpful from the moment I called for a quote. They use high quality glass, for a very reasonable price and took only 45 mins to replace my windshield! I will definitely be returning in the future with any glass repair or replacement needs.
They quoted me the best price. When I got there they said they were behind but still had my vehicle in and out in about an hour. Clean shop, good customer service.
Staff at this location were very professional and courteous. Researched windshield information and advised in price, time, and warranty information. Completed job in timely manner.
Awesome customer service. Very good prices.
Called and received a great quote. They verified that my windshield was in stock and were able to take care of me on the spot. Job was completed in less than a hour.
You get the ease of knowing your being well taken care of. From the technicians to the warranty they offer for their work. Highly recommend.
1000% RECOMMENDED. The FIRST and ONLY option when it comes to having any type of glass on any vehicle repaired or replaced. They have the best prices, quality and value. They replaced the windshield on my chevy tahoe and the overall experience was top notch, from the customer service rendered, the knowledge of the staff and how quick and painless it was to have the service done. I got to talk to Ralph the owner, and never have I received such amazing customer service before, it really set the bar in what I come to expect from any business. No need to go anywhere else, Southwest Auto Glass is the only choice!
Fast and excellent customer service. This is my third windshield replacement at Southwest Auto and Glass. I was working with Fernie and he was superb! After the window installation I noticed there was a tiny scratch on my new windshield, Fernie offered to replace it without any resistance or questions asked--which as a customer, I really appreciated. We ended up figuring out a different solution, but I am glad to know that they stand up for their workmanship and products without debating with the customer. I will now be a loyal SW Auto Glass customer for life. Thanks Fernie and SW Auto Glass!
It was my first time ever dealing with a chipped windshield. The manager was very helpful and helped me get the chip fixed for free. It was a very quick fix and they were all very helpful. I highly recommend it to anyone with windshield trouble.
The service was convenient(place of work), efficient & speedy with no cuts used to get the job done. Jay was kind, courteous & thorough . Obviously knew his job well. Will definitely use again & recommend to family & friends.
Great customer service and very knowledgeable
I went today to get my Ford F150 rear window leak repaired and I was pleased with the service and efficiency that Oscar the technician completed. He took the time to explain where it had already started the damage, so needless to say...Im happy, plus I love the lifetime warranty too! I recommend this Auto Glass repair.
Had the windshield I needed right away and installed it beautifully in about 1hr while I waited. Great work and super friendly staff. I would certainly recommend this business.
Honest service. No hidden charges or fees. The technician arrived on time and left no shattered glass behind. Rafael Garcia, company president, answered all my questions and concerns. Highly recommend this company for all glass repair and replacement.
Broke the rear right rear door glass vent window glass on our 2012 Prius C so I took it to get it replaced and tint reapplied. The work took less time than estimated and at the price quoated. I would come back for all our auto glass needs.
Fernie was very friendly and helpful. He gave me some very good info on my wind sheild. I have been here before and the quality of service is amazing. I will recommend this place to anyone who needs windsheild.
My appointment was scheduled. They were efficient, professional and friendly. They were also cost efficient. I intend to give them repeat business.
Very professional, they did a very good job
I was at southwest auto glass today to have my windshield replaced and while sitting there for a good part of and hour 1/2 I listened to this young man named Fernie deal with sales calls, he was so nice, respectful and helpful to all callers. At the end of my visit he walked me out to my car to explain all the protocols that I needed to follow and after he finished I to him that if I owned a business I would gladly hire him, he thanked me and off I went, I truly hope management appreciates the work he does for them because I sure did. Good job Fernie, you are a fine young man
Very efficient. Best price in town for a very professional job and customer service. Strongly recommended.
Had to replace passenger side window due to a break in and they took us right away. Professional and lifetime warranty. The guys vacuumed all the glass and left us good as new.
I had a great experience. Fernie was really friendly and wonderful. I would definitely visit again!
Great experience, they were fast and affordable. also a big thumbs up to fernie. thank you!
Overpriced i got 2 windows replaced for the price of one at cuba auto glass
$800 to fix a sun roof. $600 in labor.....insane amount. Im not a sunroof repair master, but thats expensive!
I was able to get in promptly. They do a good job. Service was good.
Had to replace my front windshield, was in and out in 30 minutes! The price was perfect and everyone was super friendly and curtious. Definitely recommend!
Great service, quick and fast .. Fernando was awesome and I will going back in the future.
Great service, took only 20 mins to replace my windshield.
AWESOME SERVICE!Quick and VERY-VERY-GREAT PROFESSIONAL customer service from the phone call, to the hello in person, to the crew replacing the windshield, to the payment, ALL THE WAY to us driving out of the parking lot. This company did an excellent job making us, the customer, feel as if we were their top priority.I called and explained that I have a semi truck and the gentlemen, who answered the phone, told me that he could get us right in as we were driving through El Paso, that he had the part in stock. I was very surprised that they would have a volvo 670 windshield in stock so I asked twice and he entered my vin number and confirmed that they did indeed have the windshield in stock. 3 hours of driving and pulling into the location— this company had us out within 15 to 20 minutes from start to finish. Great all around experience. I definitely recommend this company.And for truckers with a 53 ft van this is an easy location to get off of the highway and to get back onto the highway. Two thumbs up!Thank you again, Southwest Auto Glass.
Fast service. In and out in 30 min. Recommended setting up an appointment.
Just want to say, this is where you want to go to have your auto glass replaced. They are quick and efficient and are cheaper than safelight. It took the installer less than half an hour to replace my windshield. Their mobile service fee is also cheaper than safelight. Safelight does not quote their mobile service fees and you cant speak to a local person. I will use them again if the need arises.
2nd time we use their services and both times have been quick and easy very professional. Strongly recommended.