These guys have the soul of good business. Five star quality service from beginning to end. Personable, respectful and professional. Price is good and if anything else were to go wrong with your device while it was in their care, or even shortly afterwards, they would make it right. You can trust these guys to treat you good and fair.
Had came in to get my screen repaired and it was done very professionally. I have had no issues with it and the work was done nice and clean. Thank you so much! I highly recommend them, you wont regret!
I just went back after only 5 months. We are going to change my daughters name to butter fingers. These guys are awesome. Another great repair done for an amazing price and fast and convenient. I hope i wont be seeing them again any time soon but if one of our phones breaks, this will be the only place we go for the repair. I highly recommend this place- again.Excellent repair for my daughters iphone 11
DO NOT RECOMMEND!!!!I PAID IN FULL FOR A SCREEN FIX, THEN MY SPEAKER STOPPED WORKING! IVE BEEN WAITING FOR A CALL BACK GOING 2 MONTHS NOW!! I AM TAKING MY PHONE SOMEWHERE ELSE. I WISH I COULD GIVE NO STARS❗
Took him one day to get my parts when other shops took weeks. Genuine, down to earth dude. 10/10 repair definitly coming back here if I break my phone again
Stopped in for inspection of my charging port on an iPhone XS. Took a look, provided two quotes on if it needed just cleaning or if it needed replacement. Went to work, cleaned it and in 10 to 15 minutes, got it back to fine working order at a more than fair price. Professional, polite, efficient and in a very clean environment while I waited. Total 5-star experience!! Thanks !!
Came in to repair my screen which was starting to fade to black, screen touch did not work and phone would press buttons on its own. Less then 30 minutes later Alan was able to repair another lady’s phone and then mine! Alan was very efficient and friendly to talk to making the time pass by quicker. My iphone 7 is now fully functional and I really couldn’t have ask for more!
This place is nothing short of amazing! Came in just to get a phone repaired, the sales associate showed me the exact problem with the phone and didn’t try to get me to waste my money. Wound up getting several issues with my phone fixed and the phone looks brand new! If you need ANYTHING done on your iPhone this is the place to come, hands down!!!!! I will definitely be spreading the word and coming back again
Amazing Professionalism! Highest Quality Customer service. Made it super easy to understand and was very helpful to all needs. I highly recommend for all audiences! Will absolutely be heading back for all repair needs from now on!
Update 10/15/21:Another stellar job ! We are frequent flyers with this business. Due to kids, puppies and horses we break something on our phones at least 4 or 5 times per year. They warranty most work and do quality, fast work. Customers for life! Thank youOur go to place when our kids and 90 pound puppy repeatedly break our cell phone screens! Repairs are very fast and they meet or exceed the deadline that they quote which is very important to business folks that rely on their phones like we do :) Friendly, professional and highly experienced guys work here; dont let their baby faces fool you, they know their stuff !!! Will probably be back soon!
I brought my 3 year old IPhone 7 Plus to Alan and he knew exactly what was wrong with it. Now I have a “brand new” phone and saved $1100 by not purchasing a new phone. Trustworthy, competent and friendly- highly recommend this business for anything phone related.
Was in a rush for work on Saturday! Dropped in at 10:30am and was out of the store with a brand new iPhone XR screen! It’s been 3 months, screens works phenomenal and I have recommended a lot of people here and I will definitely come back for issues! Good stuff guys, really appreciate you!
Once again we had an amazing experience. Thank you for all you did to help us.
I took my Galaxy S20 in today for a new screen protector. Allen installed a new one for me while I waited and really took the time to make sure it was done correctly. I appreciated the attention to detail and his kindness.My phone has the fingerprint sensor in the middle of the screen and the tempered glass protector that he used didnt have that obnoxious circle in the middle. My fingerprint still reads and the screen protector looks flawless.You can tell that Allen takes pride in his work and as a company that they really value their customers. I will definitely be back for anything else that I need for my phones in the future.
Highly recommend, great quality and great staff. They helped me out with water damage to my front camera and screen responsiveness. 10/10 would definitely go back
The customer service is fantastic! Estimate was reasonable and delivered on time!
Fixed my phone in about 15 minutes! Very good quality parts and one of the best customer service. I recommend this place
Allen helped me out a lot,He was very professional also knew a lot about phones,I had trouble with my iPhone charging port and after my phone was turning off and on,Went back and he was a big help and got my phone fixed, really quickly, I will be going back there again and I recommend everyone to go there if you are having issues with your phone thank you for helping me out.
This a the best repair shop Ive ever been to. Customer service is the best Ive had with the best prices. Had to order parts for my phone and had supper fast shipping onthe parts. The actual repair only took about 15min to replace my camera and lense. This guy is the best!
Awesome customer service!!! Would definitelyRecommend!!! Very knowledgeable about phones!!! Best phone repair place I have ever been to!!
Allen is very knowledgeable when it comes to fixing tech. Very nice and professional. Will be any for future business.
Amazing experience here, I meant to write this review a long time ago. A very polite well spoken young man working there helped get my phone repaired and we had a good talk. Would recommend 10/10!
Quite courteous and while they could not fix my tablet they did not charge me any service fee.
ISquad did an amazing job repairing my sons phone. They were so professional, knowledgeable and honest. I truly appreciate how quickly and thoroughly the phone was fixed. I will definitely go back in the future. Thank you!
Just so nice and helpful, quick service, great great price!
Allen, the owner, is absolutely awesome. Great customer service. Had my iPhone 7 screen replaced here, but had to come back because the camera stopped working. He fixed the camera free of charge as it was a result of the screen replacement (accidentally unplugged). I have referred multiple people here and all of them have had a great experience, so I know it’s a standard of service instead of a fluke.
This is the very best phone repair shop ever!!! The owners were so great and helped me with my iPhone 12 today. I am so lucky to have found them. They fixed my phone in minutes and were so polite and efficient.
Allen, the store owner, was able to fix my dads iPhone 8 yesterday after his screen display went black. The customer service was exceptional. Allen was able to diagnose the problem and fix the phone right away. I would highly recommend this place to anyone who needs their phone repaired.
Came in because I had a piece of my charging cable stuck inside my iPhone 11’s charging port. They offered to remove it for free, which took 3 seconds to remove. I also purchased a case from them, which looks very nice. Very friendly and quick service!
They work nice and quick in repairing screens. It took him about 5 minutes to fix my iphone x, I highly recommend!
This was my second time going to this place and my man Allen has taken care of me every time with the utmost care! He’s extremely knowledgeable and will make sure you walk out with your device in pristine condition. Thanks again!
I stopped by isquad repair in El Cajon last night after being told by Best Buy Geek Squad that my IPhone 7 was not repairable and my old 6S Plus was not worth fixing. They said because they could not run a diagnostic that they could not tell what was wrong. I stopped by isquad after a recommendation from a family member and I could not have been more pleased. I walked in and was greeted by a technician. I was assured that my phones were worth salvaging. After 20 minutes, both of my devices were repaired on the spot and look brand new. My kids were so happy. They were courteous, professional, and fairly priced. So glad I stopped by there. Would definitely use them again for a future repair.
Sunday are usually my day offs and luckily Isquad repair are opened Monday - Sunday which is always very convenient for me as I take care all of my errands on Sunday. Broke my iPhone screen and called in on Sunday to get done and had to drop off my phone because they didnt have the screen in stock at that time but I was able to pick it up by the end of the day and couldnt be happier. Thank you guys for getting me in and out quick. Theres different types of screen you can choose from I got the premium screen which is priced at a very competitive price because I couldnt afford the original one. But this screens absolutely rocks and has no issues its been a week and no problems at all. Family owned and operated which means they care about their Customers and most important they are hard workers.
This place is a must! I tried multiple places and I just couldn’t find the best quality screen, that is until I found this place. I highly recommend and the customer quality is the best! 10/10
I had a really good experience here. Amazing customer service! I really felt like they actually wanted to help.
Great customer experience, pleased with the outcome, can fully repair iPhone’s and retain True Tone. Will do business with again. A++
Has wonderful customer service and is so kind. Also has great service for different types of phones. We brought in a Samsung and were still able to find a camera cover
My daughter broke the screen to her iPad and was throwing a complete 2 year old style temper tantrum. I was referred to iSquad by a friend of mine and I am glad he did so! I walked in with no appointment and Allen greeted me. He told me that he had all the parts in stock and would be as good as new by the afternoon. Sure enough, Allen called me and told the iPad was ready. He even offered me a case so my kids dont break it again. He fixed it much faster then the other guys and MUCH cheaper then them as well. It has been a few months now and the iPad has given me 0 issues. Apple and another repair store told me to basically buy a new one. Thank you Allen and the rest of the iSquad team!
The shop is clean and are really following cdc guidelines when it comes to covid. Alan is professional, courteous, & knowledgeable. He helped me out to fix my cracked screen in my iPhone X XS Max at reasonable price and at a timely fashion. He takes care of Military/Veterans also I really recommend his business to everyone looking for phone repair.
I have had three devices repaired here this week. Exceptional service, exceptional pricing, and FAST! I will be a frequent customer here. Cheaper than doing it myself, without having to worry about oopses.
Wonderful customer service and professionalism from Allen, when you talk about creating a welcoming environment you must be talking about isquad. Appreciate your help my man.
One of the best experiences I have had with repairing my phone. I have been to many other places and the quality did not compare to iSquad! The work was clean and worth the money. I will for sure be back with any other devices I need help with!!
So my wifes ipad ended up with a cracked screen unusable pieces of glass were coming off. I called told gentleman about my broken screen on 6th gen ipad, said he would take care of it. Walked In at 4:40pm on Saturday said it would take 30min came back at 5:10pm done looked brand new like nothing happened. We all look for someone thats good at what they do when it comes to services and this guy is a specialist.
I called several locations regarding my broken iPad Pro screen. After this iPad fix, I feel like I made a good choice selecting iSquad El Cajon. The screen had to be shipped but in total the fix was very quick, using the broken screen while I waited.I will return if any future accidents occurs. I encourage them to maintain the highest level of cleanliness within their store, and encourage them to continue being professional and polite.
Great customer service experience. Alan was really nice and fixed the cracked screen on my ipad mini.
Good price on fixing your phone and they give you a year warranty on it.
Quick and easy cell phone screen replacement. I thought the pricing was fair and the gentlemen working was really good and courteous.
Good quality w/ very fast service, very nice employees.
This been the most professional repairing shop, Allen fixed couple of our phone screens and basically the phone went back to normal. Highly recommended! Thank you.
Very nice - did a great repair and in the timeframe I was quoted. Will certainly go again for any repairs in the future.
Excellent customer service,he changed my battery and the back of my galaxy s9+ with in 10, make things easy and simple, and he is so friendly.
Great shop, an exceptional job done by the location manager Alan. Truly a great experience and great quality job, highly recommended, my iPhone 7 Plus was back in action within 20 minutes!
These guys fixed my iPhone X (10) it would stay on the apple loop and Apple said I need a new phone... Alan said no its your sensor flex cable it got moisture he fixed it in 15 mins and the phone powered on!!! Amazing! I thought I lost all my data will be back ur the man!
I had contacted isquad to get my screen repaired and battery replacement! They said it would take about 10-15 minutes to get it repaired! Drove down there, I was in n out within 15 mins. They have amazing customer service and amazing quality screens. Will definitely recommend them to everyone I know. Ps- they threw in a free screen protector.
Allen at Isquad El Cajon is AMAZING! He explained the issue and worked through the best option for me and the use of my phone. I absolutely will go back and recommend Isquad to anyone with a phone issue!
Got my iPhone SE fix and got it fixed in 10 minutes worth the money
These guys are awesome, fixed me phone in literally 5-10 minutes, they also provide lifetime warranty if anything happens to your replaced part but keep in mind no physical or water damage
Fast service
The guys at the shop were awesome repairing (replacing) the charging port on my iPhone! Would highly recommend!
They replaced a speaker inside smartphone for a reasonable fee & saved me over a $1000.00 to replace it with a new phone. Thank you!
I took my iPhone XR in yesterday and the display was fixed in less then 10 minutes
Did a great job replacing my broken phone screen. I highly recommend this place.
Great place, Greta convos and great costumer service
John at Santee and Francis at El Cajon we’re both very helpful. E went to the Santee store to get my daughter’s back glass on an iPhone XS Max. They didn’t have the part in Santee so John called Francis at El Cajon to make sure they had the part and gave him our name so he was expecting us. They were both friendly and professional and very helpful. It was much less expensive than I expected to pay. He replaced it in less than the 40 minutes he told me it would take! Thank you both for a great experience!
Took the time to explain all the options and show the differences.
Great and fast service!
I went there and they help me out rite away i had a new screen for my galaxy note 10 plus they had it fix in less than an hour
Amazing job
Amazing
GREAT SERVICE!!!!!!!!!!!