These guys were able to change out a u-joint on my truck the same day I called. Everybody else said it would be one to two weeks before they could see me and wouldn’t even guarantee a fix. How weird is that? Once they had my truck, it took them less than four hours to get the part and install it. Way amazing!!I have also taken two other vehicles back to them for oil changes and a tire rotation. They use Amsoil; my oil of choice for over 15 years. Very nice.Highly recommend these guys. Thanks gents!!

These guys are great. Here it is a holiday weekend and my wife got a flat. They were able to patch her tire quickly and for a very reasonable price. Very friendly guys too.

Honest and excellent service with fair prices. Highly recommend!

Fixed my a/c quick i highly recommend them

Quoted me a cost to change the oil on my wife’s vehicle, then when she went in to have it done he charged her $30 more than he quoted me.Weak and dishonest.

I was replacing suspension bushings on an older German car, and had trouble removing the two largest ones. I asked Tony for help, and he removed the old bushings and pressed in the new ones in under an hour and at a fair price. I would not hesitate to take my vehicles to Tony for the routine things like oil/fluid changes and brake replacement. He has a LOT of experience.

These guys were so awkward and rude. They barely spoke at all. This is not a place that I want to spend my money. I wasn’t impressed by their work. Seems like they should have better attitudes and working skills

They noticed my tire being low and took the initiative to repair the tire with a patch. In doing that, they saw the sensor error message and brought it to my attention. It was a lot more serious than I had thought and I had experienced rough starts, which were warning signs. The part was reasonably priced and theyre efficient and polite. Id recommend them to anyone!

I have always been leery of mechanics having had a few that really did me dirty. Since we moved nearby 17 years ago, I have gone to Tonys shop with all my cars. He is honest and professional and someone I can trust. He keeps me apprised of what is going on with my car and has exceptionally fair prices. I am a customer for life.

I have been going to these guys for the past four or five years and Tony has always been a huge help. Automotive repair is so subjective these days and usually not treated fairly but I promise you these guys do the best they can to make sure they take care of your auto problems and oil changes at a fair price. I hope to never see a dealership for maintenance ever again.

I’ve been taking my cars here for around a decade. Fastest oil change in town! These guys aren’t just fast but honest, and with good prices. It says a lot that most of the staff has been the same for all the time. Well worth the drive up from Edmond or down from Guthrie.

Great. Fast. Courteous

Honest ownership with no up-selling. I’ve been doing business here for 19 years and have total confidence in Tony and Keith. I highly recommend Waterloo Auto Service.

Very attentive, quick service, and reasonable prices.

Ive been a loyal customer since they opened. Tony and Jeff always treat me right. They take excellent care of my vehicles and have never tried to sell me things I dont need. Great place!

My experience was awesome. They took my Jeep right away, my brake job was done in an hour and a half, and for a very reasonable price! I was so thankful they were available and will definitely use their service again. Ive used them in the past too, and have always been nothing less than pleased! Trust your vehicle with Waterloo Auto! 😊❤

Fast, friendly service. I trust this crew to help me keep my Hoopdee running safe and efficient.

Love this shop! They are always able to squeeze me in to get my oil changed. Quick service. My father in law took his vehicle in to get his oil changed and he was in and out within 10 minutes!

Waterloo Auto Service is great! Will return again the next time I have any issues with my car, They always take care of the problem quickly and I know it will be done right!

Great work at a fair price. Highly recommend

I was referred here looking for honest work to be done, was quickly greeted and explained the estimate process. Called within set time frame with costing and agreed to services which were done very quickly and well. Will be returning with more work.

On way to work years ago, made left turn by this shop and heard a pop and front end shake, pulled into Waterloo Auto Service and before noon they had front driver wheel hub assembly replaced on an 02 maxima. I drove that car for 3 more years before selling it without any other problems.I see some negative reviews here, Ive been to this shop several times many different cars, and Tony runs a great shop so feel free to talk to Tony if one of the techs is out of line.

Very nice facility, great service. I plan on coming back every 3,000 miles!

From oil changes to troubleshooting of electrical and drive train issues. Awesome job! Thanks!

Update: **** this place. Im done. Was cool at first but was rude today.Went in for a quick oil change today. We also run a small business and have a trailer attached to our truck. They were very helpful on getting us in and out without having to drop our trailer. In and out in less than 10 mins. Thank You

These guys dont mess around, in and out in 7-10 minutes everytime

I stopped in at 8:32 this morning to get an oil change. I asked the guy if he could rotate and balance the tires. HE SAID AFTER NINE OCLOCK. There was one guy (worker) in the shop in addition to the guy I was talking to. I replied why wait Im here and 9 isnt that far away.....again they neither were doing anything. He repeated after nine oclock. The reason he gave is that they didnt have a full crew and if an oil change customer was to come in they would have to pull off my tire rotation/balance. I was an oil change customer and was there!Fact: Im a repeat customer. I was there needing service.. There is a shop along a major street with a sign and open doors apparently seeking customers. I told him I would pass on the service given the circumstances and he said you can come back after nine. But I wont. I couldnt believe this mans attitude. Often the attitude of the employees reflect the attitude and personality of the owner or manager. But in the past Ive not been treated like that and If the man worked for me Id send him down the road BEFORE NINE OCLOCK.

I try to get all of my auto repair work done here. Great service... fair pricing...

Great place & price will be going back

I charged my a/c because it was low on on freon and i thought that was all that was wrong with my a/c on my truck but it wasnt so I took it into them to be checked out they told me they would check it out for free and get me an estimate to fix it and they would call me in an hour to have the estimate and let me pick up my truck. They called me an hour and half later to tell me I owed them $42 for a service charge and $20 for freon. First off they lied about checking my truck out for free and then they added the freon without my permission. I told them that wasnt happy about them lieing to me and so they offered to take out their freon to lower the price I said thats fine and I went ahead and paid the $42 because the guy was hateful and had so many excuses. When i got home I checked my freon and they took out almost all my freon. It took 2 cans of freon to fill it back up.

The manager owns the adjacent car wash. The hose for the soap brush broke while in use. I had pink spewing water and soap everywhere. I went over to let him know while still cover and dripping. His comment was I had no idea it was broken.Not sorry maam, let me refund your money, nothing. Not the way to run your businesses

Great place to work and the guys I worked beside were awesome as well, the only downfall was the starting pay $8 an hour....

Screwed my sis over went in to get estement. on how much it would be to fix ac the charged her for it when they said it would be free then they put freon in it with out her say so then try to charge her for that to when it was full then they took it out when she said she was not paying for it then they took it all out the freon when it was full when we took it there they stole all the freon out of it dont go here they are shady

These guys are liars. They tell you they will do work, then they bait and switch with a high estimate and tell you that they are busy and cannot work on your car for several days. They told me repeatedly that they would be able to work on my truck today. I took off work, they gave me a high estimate, then told me that they could not work on it till next week.Do not waste your time go someplace else.

Honest guys working here. Highly recommend to all.

Excellent service and good record keeping and a decent price. I could tell they have a lot of experience behind their work.

Quick service. No wait and staff are very efficient in the work they perform.

I own a mowing business its a terrible thing to get an oil change with towing A trailer. These guys told me how to pull in tight turn without hitting the building and wrecking my 24 foot trailer. I was in and out in less than 10 mins. Its close to the house easy access I will be returning soon, I spoke too soon what a jerk came back for an oil change this guy is an idot very rude I will take my bussiness elsewhere. The owner knows I cant make a narrow left turn into the facility. And yet could not move a car in the 2nd bay that was not being worked on. Oh well crappy 2nd service will not be back.

Great service fast and simple

Not impressed. Had my car towed to this location since I had a two flat tires. They fixed the tires but charged $28, really?! A week later the fixed tire went bad, returned it to this shop and they wanted another $7. The guy there kept claiming I wasnt here when the first repair happened... not sure why that matters as they have a computer. If they cant man up for a tire fix, no way I trust them with anything else! Done with this shop.

Pretty nice store

Do not go here, they put the wrong oil filter on my 5.7 hemi, also when they were checking the air filter t, that I did not want they only fastened one hold down clip out of four

Ive been going here for at least 20 years - they let me know if I need more than an oil change.

Super fast.

Take a man with you. Not female friendly. Took my friend for 2 grand. Poor customer service

Not my first pick

Great,friendly service

Fast service

Good

Quick