Store sign and website say they are open. Drove out of my way to get here. Showed up lights on, cones blocking driveway. Called store, they said they closed 3 hours ago, because they are short staff, but there where at least 4 people inside working when I got there. 2 stars because she was nice about it, but if your not open then update hours on Google and the door so people dont drive here and then not be able to get anything.

A popular spot! Usually a long line in the drive-thru, but it moves at a good pace. If you want a brewed coffee, you can park, go inside and get your brew to go very quickly. Delicious coffee every time! 😋

Love this place they are so good the lines are never too long

Nice ppl here but this location CANT make the pink drink if their lives depended on it!! It makes me mad because dont you have the recipe right in front of you?? Cant flop on making this drink EVERY TIME, but they do and my money is wasted!! And when I ask for a breakfast sandwich to be COOKED TWICE thats exactly what I mean, not set in the microwave for a few extra seconds! Give ppl what they ask for CORRECTLY!!

It was good, but slow due to being understaffed. Im guessing the staffing issue has to do with the fact that they removed some of their key benefits as well as dont pay as well compared to their competition as they once used to

Quick service and pleasant baristas. PLEASE bring back the Cinnamon Dolce Latte though..... It completes me?!

Love, Love, Love anything about Starbucks! Drive thru was especially quick today although getting into Starbucks from the north was challenging due to road closures. Thank you MN.

Excellent staff. Very clean.

Always busy but they get you thru quickly! I use the drive thru....lines are sometimes long but they are efficient...

Waited in line for 20 minutes and missed our order spot. drove up and apologized but said we would still like to order. was told we couldn’t be accommodated at the window. waste of time over a silly mistake we made.

I went during peak expecting my mobile order to take 15 minutes. Only THREE young kids working, drive through lines wrapped around the store, and I waited only about 5 minutes. I’m appalled with how Starbucks has been understaffing their stores and letting customers berate baristas and every time they treat me with grace when they’re sweating and over worked over literal coffee. Through it all every time I visit this store the baristas are so friendly and strive to go above and beyond when they’re clearly drowning.

This location is a little tedious to get to! It was a bit slow in the drive thru, but understandable as Im sure they are short staffed like everyone else. My americano wasnt amazing. Im usually not one for a lot of flavoring, but I couldnt taste it at all, which was a bummer!

This Starbucks is typically reliable, but after going there many times they are frequently out of certain inventory and service is slow in the AM.

Came today around 8 pm. Staff were very friendly and nice the lady on headset was very nice as i always feel bad when i order a frappe. The lady that greeted me at the window was also very nice, i had some bad experiences at other locations but the employees here are absolutely great!!

The music is so load that people cant hear each other, and it hard to read and concentrate while inside. The baristers are friendly and accomodative but the Music is terrible load.

Loudest. Starbucks. Ever.The service and the drinks have been good both times Ive been here; but its 6pm, and it sounds like a night club in here. I guess Ill save this store for when I dont need to get anything done or have a conversation with another human.

Placed a mobile order for in-store pickup, and upon arrival, the lobby had been closed due to short staffing. There was no previous warning about this so we were forced to wait in the drive through line to get the drinks we paid for.

I went here yesterday and my drink was delicious, and the patio was great, however both restrooms were absolutely filthy. Unfortunately I wont be returning to this Starbucks location again due to uncleanliness.

This location can get stupid busy - their drive through cant really handle more than 10 cars or so before it starts getting weird out in the parking lot. Worth the wait though!

Easy neighborhood Starbucks great staff and fast service.

Great location for the businesses around. The drive-thru has taken quite a while in the past but when there are 20 cars in the line, just go inside.

Nice place, it’s in a mall with plenty of other shops, so it’s usually busy. However, service is fast.

I come here every day for coffee and get the same thing every day! Never had bad service and I drive far to this specific one.Today I was very displeased and disgusted at the service I endured. I usually get a tall pike with 4 ounces of whole milk today I ordered a large Pike and asked for the regular amount of milk he gave me about 1 ounce in the bottom of the cup and when I asked if I could have a little bit more the man was so rude and childish and yelled at me “I’m going to charge you for it if you want to pay for another drop of milk” yet it wasn’t even an ounce of milk so I couldn’t drink my coffee. I’m recovering from 3 strokes and heart surgery and it makes me so happy to have coffee in the morning. Please tell the man to stop being so rude.

Past few times I’ve been here my drinks have tasted watered down. Also for some reason the last time I ordered an iced green tea with guava juice, it tasted like coffee. They’ve also given me peach black tea instead of green tea with guava, it gets old after the 5th time.

Has this happened to you? I am most likely not the only victim. I paid $20 in cash to reload my card and the next time I went back (to the same location) my card was empty. I told them I reloaded my card a few days before, they they said “really?” but did not do anything about it. Now I have found out how to see my history in my account and it shows that I paid with $20 and then it shows canceled. They did not give the $20 back to me, I believe the young guy pocketed the money. I felt like something was shady or off when I was there that day. Now that I have found the proof on my history I have called the store repeatedly so I can speak with a manager but do not even get an answer. This was in the drive through on February 25.

Friendly guy at the drive through window. Always a plus to have some positivity first thing in the morning.

One of the best Starbucks in the area. Friendly staff while quick filling orders.

The worse service of all STARBUCKS in the Twin Cities. Employee has hair hanging in his face..can even see his eyes....very Unsanitary ‼️Will not go back to this location on France Ave in Edina.

Great service! But at 11:45 on a Saturday they were already out of almost all their sandwiches.

Overrated I prefer SA or holiday gas station coffee nowadays since they have the freshly grinded coffee machines

Terrible service today I ordered 2 drinks and one wasn’t even a drink I ordered when I asked to get the one I paid for the gay man said I could buy another one he was so mean about it. I just wanted the drinks I ordered!

Yum. Black tea with mango dragon fruit base really hits the spot.

This is a really busy Starbucks. When I say busy i mean expect to wait ten minutes for your drink. No other complaints and the drink was actually done perfectly. Still recommend if in the area

I was able to walk in, order and it didnt take long to get my drink. The drive through line was really long but inside was great. Good customer service as well.

Awesome coffee and beverages. Always friendly customer service

The staff is very friendly and helpful. The speed of service was fast.

I asked for a hidden menu item & without hesitation the employee who took my drive thru order was able to process that order! Love the customer service!

I went there today and we ordered a tall pink drink with light ice and light milk and they put extra milk and when I asked about it they said they only heard light ice but she repeated back “light milk” after we ordered they could’ve made another one or added the strawberry refresher juice but they didn’t want to.

As always, amazing service and very friendly staff.

Service was good. Blonde roast coffee tasted burnt. Wish I had tasted it before leaving.

Had my sister pick up my mobile order and they didnt give her my oatmeal. When I called to ask for a refund they left me on hold and hunged up. I called back and they hunged up and NEVER got my refund.

Extremely friendly staff! Jon is wonderful; such kind and helpful service. Despite how busy it is, the staff are very positive and patient with rude customers. The drinks Ive had here have been quite tasty.

Ordered ahead. Got there when it said it would be done. Waited 10 minutes and was handed cold food.

The long is always long in the morning and late morning when I have gone. I enjoy the hot chocolate with coconut milk.

So my coworker went through the drive thru, the Order was for a tall latte and 2 grande PSL with whip. They made a tall PSL and a grande PSL with 2 pumps, and a latte. My coworker told the window lady that the order was wrong and she shut the window door in her face when she explained why the order was incorrect. My coworker went inside and advised the barista that the order was not correct and he asked her of the Whole order was incorrect at which point she advised she wasnt sure (shes not going to taste everyones drink). He took them all and gave them back moments later. As you can see in the picture, one of the grande PSLs is dramatically less full. My thoughts are they poured the tall PSL they made into a grande cup. Clearly, I feel ripped off and my coworker was disrespected by the gal at the window. This is not the first time this has happened here which is why I am posting this.

Love it. No matter where you go, Starbucks never fail you

I go there so much to buy my coffee drink in a month that they have learned my drink and my first name..

Drive up window sales person was very friendly, accommodating and patient... Thank you

The entire staff at this location is amazing. I was in on a busy Saturday morning and they were in a great mood and working quickly. In particular, Jon was so chipper and kind. My experience with Jon and the whole team was phenomenal. Thank you all for being wonderful.

Wifes drink was bad. Even after they tried to fix it, just tossed it.Mine was much too sweet and milky, had to buy two extra shots of espresso to make it taste right.Saw another customer come up to have her drink remade, too.Floors were very messy. Think the location is understaffed for the amount of business they get, or something.

This is my go to Starbucks for when Im in town and Ive been going to it for the last three years. The lattes are overallpretty consistent and i have never found the staff to be rude. Yes, it is a busy location; however, i always find the staff busting it out for all us caffeine heads. I definitely could not do this job in this location. I find that if you go in with the expectation of getting a drink within 2 minutes, youre probably going to be upset. Give yourself an extra 5 minutes and appreciate the service industry. Plus, it has a rainbow over it, so you know its good.

Used mobile order because I have a 6 week old and 3 year old. Wanted to stop for quick coffee on the way to the park. Lobby was closed, I parked and walked to the door with both kids in tow to find that out. I couldn’t cancel my order so I had to go through the drive thru. The drive through took 25 minutes -both kids crying for most of it. Once we finally got through it had started raining and we couldn’t go to the park. Usually Starbucks makes my day. This definitely did not. Communicate better, come up with a different system if your efficient pick up isn’t working. Poorly done.

This location is very busy, waiting in drivethru took over 20mins (I wasnt in a rush), so be prepared if you see a long line it will take a while, as they also have some people inside and several cars coming and going for online-call ahead orders. Other than the wait the coffee was just fine and the employees I interacted with were professional.

I have been here 2 times in the last month and each time people have left in the drive thru because the wait is so long. I waited over 25 minutes before getting to the window to pick up my coffee. The people in front of me were getting coffee from what I could tell, nothing like food or numerous drinks that would take that long.Finally get my coffee and drive away, take a sip and it is hot chocolate! I like hot chocolate but it’s not what I ordered. Also, is wasn’t hot - it was lukewarm.

Super awesome staff.

Extremely slow drive through.Update - Also low inventory, do not have all the necessary drink ingredients. And service is still slow.

This location is so flaky. They close their lobby with tiny printed signs on the door with no explanation, so then I placed an online order and tried to walk in for pickup. The doors were locked and my only option was to get in the drive thru line. No way of cancelling my order through the app. They weren’t even apologetic when I finally made it through the 15 car line.

I waited in line for 20 minutes and when I finally got my coffee, it wasn’t coffee but warm milk. I ordered and paid for a white chocolate mocha, not warm milk. Whoever made my drink should be ashamed of themselves! And to make matters worse, I can’t reach the store to issue a complaint. Never going back there again! Not worth the wait or money.

Great location, right off France Ave and near Centennial Lakes park. Staff is friendly. Drinks are good, too. Theyd get 5 stars if the drive thru service was faster.

Me and my daughter went today. Excoted the holiday drinks were out. Orderes my fav Toasted White Chocolate Mocha. Love the sprinkles they put on top so was bummed they didnt put any. My daughter ran it in and told them and I have no clue what they sprinkled in it....definitely not red sprinkles. Drink tasted terrible, watered down and not even the right drink. I ended up going to the one by my job....and low and behold...sprinkles!

My favorite starbucks! The staff is always helpful and kind.

The staff is friendly and the product quality is on point, but I would not recommend coming to this location if you are in a hurry.

Came in today and had great service from the guy in the unique plaid shirt I wish I could find t-shirt versions of for women. He was nice, aware and helpful. Whoever made the weird drink (iced green tea latte) I order-made it correctly-she was on top of it too. Was a great experience, felt comfortable enough to study in store after buying my drink. ☺️

Very nice very nice staff

Great service, distanced well due to COVID and the staff were all masked.

I usually go to this starbucks because its close to my work, and its usually pretty busy. On Thursday, October 15th, I went in to pick up a sandwich and was behind a couple of other people waiting for their online orders. I had probably ordered my sandwich 10 minutes before arriving, and waited another 10 minutes while I was in the shop. I was apologized to about 3 different times by two different people (they were training that day so it was a little backed up) and they ended up giving me a starbucks gift card for having to wait a few extra minutes! I never write reviews but I really appreciated the customer service. I wish I would have caught the ladys name, she was blonde and I think may have been the manager. Great customer service, especially at such a busy shop.

I ordered a large white chocolate mocha. When I got to the window he tried to give me a large frapichino... I told him it was the wrong drink and that I said mocha.. then he gave me a medium white chocolate mocha when I paid for a large already. It already took forever so I didnt wanna wait even longer for him to keep fixing his mistakes. Usually the drive through is a lot better service than this but this left me really bothered that he kept messing it up and I ended up paying extra for his poor mistakes.

The drive thru is probably the slowest one I’ve been too. They make all the drinks correct, but expect to be in the line for 20+ minutes

Theyre reeeally slow .. I dont know why, so it takes a long time to get your order, and they always get it wrong, i ask for a WHITE hot chocolate, and they gave me coffee with creamer ???? The OTHER Starbucks makes my wHC PERFECT, this startbucks is just filled with RUDE people, maybe its the night staff, I havent been here in the morning, but if im paying $3 for a WRONG COFFEE, just horrible

Best service ever

Busy location, so it took a little while, but the barista who brought my drink to me apologized for the wait, and was very nice! Good drink!

I work not far from this Starbucks and I cant express enough thanks for the many times that theyve provided me with the caffeine needed to get through the day. Usually pretty quick service (even during their happy hour days) and a friendly team. Only con I have is that it is a smaller space - so there isnt much seating available in the winter for lunch/coffee meetings.

Staff was friendly and my order was quick even though it was busy.

The guy (forgot his name but it starts with a T) working the drive thru Sunday afternoon was probably the best person that’s ever taken my order here at this location! I am a regular here and there was a little hold up on my drinks so he apologized and made conversation with me while waiting for the drinks. Thanks again for making my day! :)

Another great experience, friendly people and quick service. Who could ask for more....

I appreciate the kind staff and during this pandemic it’s been comforting to get my drinks after work, but sadly the last three times I’ve gone (in the past month) my drink weren’t made with soy milk... There’s a reason I request soy for my dairy. My body won’t allow me to go here again.

Fast service and delicious as always

Nice location and space inside and outside is accommodating. However, been here many times and every time there is a notable issue with the staff. Conversations and play time > service. Bare minimum to no priority on orders. Lack of empathy on people whose waiting. They really want to play and talk before work.

Went back to Starbucks on Thursday and my favorite baristas was back at work. Nicole is always caring and remembers my order. Thankful she is back!

Always seems like service is exceptionally slow at this location even though there are lots of staff running around. I normally get a mocha with an extra shot or two and the drink tastes a little off here compared to the other locations. Ive been going here more often lately because of covid and wfh. Normally I will go out of my way to go to the Galleria, Southtown or 50th st locations just to avoid this one, even this its the most convenient from my home.This last visit, I waited almost 20 minutes from the time I placed my order to when I realized folks who clearly placed their orders after me (at the registers well after I placed my order on the app) were getting theirs, so I went up to the register to ask. There were quite a few staff hanging around, chatting and ignoring me. Then a staff came up and pointedly looked at a woman who approached the registers after me. After he helped her, he walked away, still ignoring me. Eventually another person that had a manager air acknowledged me and had someone else help me. Staff need to understand acknowledging someone is so important in customer service. You may not be able to help them immediately but at least acknowledge them.Also would have appreciated an apology instead of just saying it wasnt in the system, even after they verified the receipt on my phone and correct location.I prefer to hang out outside until my drink is ready because Im trying to avoid catching covid cooties. Would really appreciate if the other locations did like the Starbucks downtown city center and send a notification as soon as the beverage is ready.

If you order cappuccino or flat white or milk based drink you will get only latte.

I love the seats on the patio but can you put some trash cans outside please.

Awful service. Its rare I leave a Starbucks with a bad taste in my mouth.

This is the busiest Starbucks in town! I often have to skip going just because of the long line of cars and not wanting to wait and be late for work. If they could manage that, Id give them five stars. Baristas are friendly and organized. Drinks are consistently good.

Decent Starbucks, quick drive through.

Drive Thru: the guy that took my order and delivered my coffee was exceptionally professional. I almost never say that about any food service experience I have. Hopefully this trend continues in this day and age of dwindling customer service

I love coming to this Starbucks and the hours are longer than Woodbury which is great but what not great is them not being stock with birthday cake pops also sometime the staff can be rude or just Weird and they can’t hear well in the drive thru and mess up are Order once

Always welcoming. Busy, but they fill orders quickly. Pleasant, friendly. A seat at the bar or over on the patio, I am able to enjoy a lovely evening. My first choice of locationstuff to visit. I can use the mobile order and get my lunch within the 30 minutes I have for my work lunch break.

It’s the same coffee but this location is a hot mess. Average employee age is probably 16. The kids that run the place are nice enough but this is the sloppiest Starbucks in the area. Southtown is much better IMO. The drive through always has a line going to the end of the parking lot. When you do go in, it’s usually 1-2 minutes before someone takes your order, even as 3-4 employees walk past you.

No issues, a standard busy starbucks with great service

I go here too much. Convenient, fast and friendly; and, I cant get enough lattes and chocolate cookies.

I always try to avoid this store if I can. The high volume stresses out the workers so much that service is always lacking in some respect. Store is always staffed appropriately, but it is simply too busy all the time. The Starbucks on 100 is better.

Staff served me quickly and were very kind.

Really nice. Very clean. Busy but still great service.

This is the second time they made my drinks 3/4 of the venti size, it is very disappointing that their employees don’t get trained or just don’t care about their customers.Starbucks was already in a lawsuit for not filling the cups for the price they charge and it is ridiculous that Starbucks doesn’t change their ways.TRAIN BETTER YOUR EMPLOYEES.Erika

Open on Christmas Day, one of the few places in Edina that were so I appreciate the employees who were working and made sure to tip extra.

Coffee. Tea. Iced coffee. Mocha. Latte. Nonfat. Skim. Soy. Water. Breakfast sandwiches. Snacks.

Not sure how this store has any legitimate positive reviews. Ive been here 3 times over 2 years and each experience has been worse then the time before. Today I preordered, drove to the 35 car line.. waited 5 min and 2 cars moved through the line. Lobby closed and two cars moved in 5 min. I left, abandoning my 8.16 drink. Do not preorder here!!! Youve been warned.

Coffee here is as expected. Sevice is quick. Drivethru speedy. Parking plentiful.However, this location has NO seating. The spaces between tables is non-existent. Coming here in groups larger than 2 guarantees limited privacy and seating. Do not plan on staying here long.

I ordered a one shot grande iced cappuccino with whole milk and no whip this morning. It was lush!! My compliments to the barista!