Absolutely awful. Complete disrespect for their ‘estimates’ and their customers. Called on Thursday “We have all your parts and will be done EOD today or tomorrow at the latest”. Call on Friday at 1pm and am told the same thing. Call at 4pm, “We are missing a part and dont know when it will be ready”. It got worse from there, avoid at all costs.To the owners comment below. These kinds of nonsensical arguments are what is/was almost as bad as what happened. #1 Own your mistake and at least apologize. #2 Try and make is right, offer free delivery of the car, a discount, a loaner something. Mistakes are made, but when its your mistake at least own it! Customer service 101.

Great crew I highly recommend this is top notch service communication is top service this what great customer service is about thank you gentlemen

This shop did an amazing job fixing my car after a collision, the repair was so fast and so well done, it looks like a brand new car! Zack was so quick getting me an estimate, and I could not be happier with the outcome! Thanks again!!

I would recommend them to anyone had a little snap fue but they rectified it in a timely manner will use them again

Fixed my cars there plenty of times. Work always comes out better then expected. Always confident sending any job to them. Very honest, hard working, professional, and reliable staff. Prices are great for this quality of work and you will not find another body shop to match them. Any issue you can possibly have and they can handle it. They have towed cars for me, fixed large dents, diagnose issues that 2 other spots couldn’t, fixed all kinds of suspension work, all kinds of body work, and even mechanical work. Just give them a call or stop by and you will not be disappointed with the service you will get. Ask for Zack, he will take care of all your needs.

Second time here. They really did a great job on my car. Love the spoiler installed last time and the front lip installed today. Very sturdy and the price is really reasonable!!! Best auto body I know in NJ.

Wow ok there is so much positive things to say about this place . First off they have the best customer service that I have experienced and are very professional. This is my third time that they fixed my Jeep Grand Cherokee and I honestly trust only them with my car, every time they make my car look even better than it originally did. They are fast and efficient and I advise everyone and I mean everyone to get there car fixed here.

They are a clutch personal group of guys that are for there customer’s satisfaction no complaints it’s been good too me you should give them a chance too get your car back on the rode!

Great services. On-time very professional, when talking to you.

BEWARE! The owner is rude and does not stand by his work! An entire quarter panel blew off my daughters Jeep after they repaired it and they won’t even address the issue. Once you pay, they are done with you. I DO NOT RECOMMEND! Would give Zero stars is allowed

Took really good care of my kia stinger...Very professional and nice at the same time...

Great Service, no hassle..Great Communications! Notified on progress and completion daily. Very Professional and Impressive!

This auto body shop is great, my wifes car was repaired and looks GREAT.Uassir is an artist and does a great job at the price and time as promised.This was my second time using this shop and Im glad

These guys are outstanding had my Caddy done way before the time they said it would be don and the price was right. Id recommend this guys in a heart beat.

Amazing Experience! Very professional, honest, patient, and caring. I will definitely be doing business with them again. Not easy to find a reliable and honest auto body nowadays. Great facility as well. Very clean! Thanks!

My car was struck by a utility pole in my parking lot and causes major damages to the hood, engine and windshield. I did not have full coverage and was thinking to total the car as damages were too much for an out of pocket repair. I searched nearby auto body repair shop and was overwhelmed with the reviews for No 1 Autobody. I spoke with Zack and gave me an estimate and even sent his towing driver and towed my car in. In two weeks my car was back to normal as if it never been damaged. An even the estimate price at the begin went down for couple hundreds. Thank you Zack and your team for a great work. Will sure recommend and do business again if ever needed.

Awesome, skilled, professional, personable, fair

Great customer service. Did a great job with my car. Recommend to anyone looking for a auto body shop

These guys are amazing! They fixed a dent in my 2018 M4 and it looks absolutely perfect. Thanks for providing such high quality work on my car!

This body shop by far is one of the best I ever went to get work down on my car. Zack and his team are very professional, caring and value you like one of there own. The facility is clean,very welcoming and comfortably do business in. This is the second time they did work on my car and am always speechless on the quality of work after they finish working on my car.5 stars is not enough to rate NO 1 AUTO BODY SHOP, as there service is guaranteed to be One of the best in the area that you can find. I highly recommend Zack and team !!!!!!

Top service. The owners took extra steps to make sure I was satisfied of their services. Highly recommended.

The best auto shop Ive seen. Great customer service and great workers that do there job well. The three brothers are always able to help if any question arrives and they are always able to give live updates when your car is in the shop. Wish I could give it more then 5 stars. Excellent overall.

The best Auto Body shop in the area! Very professional, friendly, helpful, and best of all, HONEST, staff. I go here for any and all car issues, Zach always helps me. In all my years of driving Ive never encountered more organized, reliable, and nice people to take care of my car needs. Highly recommend, I would give 6 stars if that were an option!

Great 👍job.

Really Nice place. Price is fair!! Staff are very friendly and responsible. Will definitely go back for further maintenance in the future!!

Zack and his team are honest, friendly and do quality, quick work. Theyve done great for me and my father on 2 separate cars! Zack also drove me himself and waited for me to rent a car when I left my car to be repaired.

Take your car, tell them what’s the issue and never have to look back.They have done amazing job at 2 occasions on my vehicles.Thank you

This shop is great! The service provided is personable. The repair to my family members vehicle was done in a timely manner, without hassle. I would highly recommend this shop and continue to use their professional service, should the need arise again. Zack and Sammy at No.1 Auto Body will go over and beyond for their customers. I have previously used this body shop when it was formerly Joes Auto Body. However, the new owners are continuing the superb car care service to their new customers and the community.

Zack and his team are fantastic! Their work is excellent and the time to finish the work is top notch. I was in an accident an Zack really helped me out with my insurance company and we had a successful outcome. I would recommend this auto body shop without reservation. This was the second time my car needed work and both experiences were great!

Had some work done on a 2013 FR-S. Zach and his crew did a great job. I cant even tell where the damage was anymore, and the cost of repairs were in line with the estimate provided.This shop saved me $100+ over what other shops in the area were charging.Hopefully I dont have to, but if needed Id definitely return in the future.

They was very good and fast one thing I love about them they use Original car parts and you car 100%

Very professional folks!!! I recently had a dent on my car fixed at No.1 Auto body and had a great experience. The manager/owner is very straightforward and guarantees the quality of work at 100%. He communicated clearly what the expectations are and delivered on his word. I would highly recommend this place to anyone looking to get body work done.

The place is must go I had my Truck fixed there and,oh my Goodness it looks so brand new!!! Prices can’t be beat so afford it feels like a bargain,, I know this if I need anything and I mean anything done No.1Auto is my shop 👌🏽😁

I took my Mercedes CLS550 there to get front end damage repaired. The grill, bumper and interior supports were wrecked. Im very particular about my car so it was important that I took it to a place I was comfortable.Shop:Ironically my first job out of high school was working at an auto body shop so I knew what a good shop should look like. I asked the owner / manager if I could walk the shop floor. He had no problem agreeing. We walked the floor and it had all the proper equipment to do A1 repairs. Also the shop was very clean. Dirt is the enemy of a good paint job. He also took me back to show the paints he used. All quality material.

They are truly No. 1. Best Customer Care. Professional Service. Decent pricing. Zach and his team are the best. They gave me back my Honda CRV brand new. I highly recommend this place....from a satisfied customer

Read many reviews on this place and this is why i choose them to work on my car. Soon as i got there i was greeted by a very nice worker. It was early in the morning and he seem ready to answer any questions i had. I was instantly helped and given a wonderful price for the job that was being done to my car.. great guy and even better customer service. And due to them keeping my car for the day they gave me car service and drove me to work after dropping my car off. The car look amazing after they finish i was pleased with the service

Zach is the owner. Very honest and reasonable price full repair service shop. Ive been there several times and always been treated extremely well and had the work expedited to the best of their ability.

My car came out like brand new. Awesome job and best guys

I recently had work done on my CLS500 Mercedes and I must say for beginning to end service was amazing customer service down to the body work...never had a better experience with any auto body shop...they were honest and super friendly...you guys are the truth...I will refer and do tons of work with you if needed lol

Very clean & professionally run shop. Attentive service. Honest dealings. No gimmicks (i.e., low-ball pricing, bate & switch, smoke & mirrors, etc.). Fair & reasonable pricing. Timely turnaround. Zack, Sammy and the crew are super - pleasant & personable. I highly recommend No. 1 Auto Body as a welcomed oasis of sanity in a service industry often beset by oafs, charlatans and chicanery!

From the moment I stepped into the office, I felt like they were going to do a good job! My vehicle was involved in a collision and so I took it to this shop. Zach was so professional, and knew the steps to take to make sure that all work that need to happen, would. He was very patient, explaining the process and the time frame. When I went to pick up my vehicle, I was very pleased with the result. Excellent people, excellent shop!!

Took my car to be repaired and I wish I could give more than 5 stars!!! Professional, exceptional customer service. You cant even tell my car was in an accident. Im very satisfied!!! Highly recommend!!! Thanks Zach!!!

This truly is the BEST auto body repair shop in town. From the beginning they were honest and accommodating. My car was brought back to life when I didnt think it was possible. I would recommend this repair shop to anyone, you will be more than satisfied! :)

I highly recommend No.1 Auto Body to anyone who has such a need. I hope you dont need to deal with a body shop. But if you are reading this review, you probably are looking for a reliable and trustworthy place, then No.1 Auto body is the place you should go to.We had an accident recently and the repair was not through insurance. While someone recommended this body shop to us, we still went through a few other body shops to get their quotes. The estimation from No.1 Auto Body was the lowest, almost half of the other estimations we received. So we finally went to No. 1 Auto Body.I had to say the No. 1 Auto Body and Zack, the owner surprised us a lot by their great service. We did not have much experience with body shops, but I doubt if anyone else could be more considerate. As mentioned before, the repair was not covered by the insurance. To save us money, Zack suggested that we drop our car in the early morning and he would finish all the work within one day. So we did not need to rent a car. He even offered to give us a ride to Newark Penn Station. With the morning hour traffic, he spent almost 30 minutes on the road just to get us to the station.At the end of the day, when we got to the body shop, our car was ready. They did a great job to fix our car - its like brand new. To be honest with you, I was a bit concern in the first place because the estimation was so low compared to others. So I couldnt help thinking if they will sacrifice quality for a low price. But when I saw our car, I knew my concern was totally unnecessary. They really did a beautiful job! Zack even left us a small bottle of paint and told us that we could use it ourselves for some minor scratch in the future.We are really happy with Zack and his No.1 Auto Body Shop. He is an honest business man and takes greatly care of his customers. Again, I sincerely hope you dont need to deal with a body shop, but if you have such a need, Zack and his No.1 Auto Body is what you can trust and where you should go to.

Just picked up my Corolla from No. 1. It was the first time Id been there since they took over the business from Joes (whom my mother and I had used for prior auto body work). I was greatly appreciative of Zack and his amiable nature and desire to tell me everything that was going to go into getting the work done. I was told five business days for completion and that promise was kept. And I am quite satisfied with the work that was performed, all at a reasonable cost. They even threw in a full interior/ exterior cleaning job (which, admittedly it needed). Best part: no surprises!In short, Ill definitely recommend this place to others.

Good work courteous

This shop gets the great reviews it does because they are indeed professional, provide exceptional services and are priced very competitively. I brought my 14 yr old R32 VW for a body overhaul and by the time they were done, the car looked like the day it did in the showroom...they even got the driver’s seat redone. I will definitely recommend Sam and Zack/ No1 Auto Body for any repairs / body work

Great service, great body work with reasonable price. Thanks

Absolutely the best auto body shop in the area!! The most honest and trust-worthy people you will deal with. I would definitely recommend this place to everyone! :)

Best Auto Body Mechanic shop in the north east, extremely friendly, accurate quotes. Fair priced for highest quality of service. Keep it up !!!

Fast and reliable...

The personnel at number 1 auto body will give you the best, EXCELLENT, efficient, service in the world! The brothers treat you just like Family! They are concerned about the experience you will have while they service your vehicle.. I personally will not go any where else for my auto body service AND THEY HAVE GREAT FREE COFFEE ! Lol

Ive been coming to this shop for almost a year after we moved to the neighborhood. The shop owner Zach and the mechanics are professional, knowledgeable, respectful, trustworthy and their work speaks for themselves. Zach went as far as lending me one of his personal cars to drive because a part I needed didnt come in on time (not his fault at all). It was winter and my kids had to get to school and I had to work. He didnt charge us anything for it either. I dont know if any other mechanic would have done, but that shows a persons genuine character which is a positive for me. All of the labor and parts are itemized on the work order and he gives you a copy of the order form / receipts for any parts that were ordered. When I got into a car accident and my insurance company was giving me a problem he asked to speak to the representative and spoke on my behalf. Once again he went above and beyond to make sure his customers are taken care of. As a woman, many would try to take advantage of us, but I can tell you my husband and I are grateful we found this shop and dont plan on leaving, ever.

Great service! The quality of work provided is like no other in the area. Try it and you will never go anywhere else again. Definitely the best of the best!

These guys are rock stars when it come to body work. Had my 15 Jeep repair there and it came out better than new. The paint and the body lines matched up perfectly.

This place have a great costumer service and excellent professionals. They go above and beyond to meet costumers expectations. Keep up the good work guys!

I came to this shop based on reviews...the positives are true! I barely recognized my vehicle when I saw her (she looked THAT GOOD!) Zach and his team are THEE BEST!

This place is amazing. Great service, affordable prices, and trustworthy work. Best body shop in town.

We just had our Sons 2009 Nissan Altima repaired here at No.1 Auto Body.Their name speaks for itself...they are very professional technicians,they were very nice people,very friendly,and sincere about their trade.We highly recommend this shop to anyone who is looking for friendly and honest service..Do yourself a favor and give Zack or.his assistant technicians a call,or stop by for an estimate...you will be glad you did.No.1 for quality,No.1 for Customer Service,and price. Thank you No 1 Auto Body

Great service great people

They dont work on fiberglass aftermarket product

Best body shop I have been to they do amazing work and are reasonably priced and will tell it to you straight. They wont play around or play games with you . They also take their time and put their full attention to every car they repair I will definitely be returning to them.

Very professional. Good prices and they complete in a timely manner.

Professional, straight forward, and fast

GreatLove this auto shop. Very professional. And very excellent work

Great honest work! Extremely satisfied everyone I go. Professional work and great craftsmanship.

Brought in my BMW to Number 1 and the guys really took care of me. My car came out of the shop looking better than it did when I bought it from my dealership. Thanks a lot!

The guys were professional honest and quick

The best body shop around !! Professionalism at its best. Highly recommended

Very friendly customer service and great work done. My car looks brand new. Highly recommended.

No.1 Auto Body in east orange gives EXCELLENT service. They went above and beyond our expectations. The shop is clean, the staff were friendly and yet professional, and those guys are simply AWESOME. Our car was supposed to be fixed in a week and a half but I asked that they try to finish early since we dont have car rental insurance. they said will try...and they did. They finished in 4 days and our car looks brand new. This only proves they care about their customers. Thank you for everything.

Excellent experience. I was very impressed with the level of professionalism and quality of work.

Sammy is a great honest guy. He has integrity a cool personality and a cool accent...definitely coming back

Great work. Timely friendly brothers who work hard to please.

Hands down the best auto body shop, and as a girl its hard to find an awesome and honest auto body guy. Super sweet and wont take advantage of my lack of knowledge with cars lol, very well priced and will work with you. I definitely recommend this shop for anyone.NADA HRIB

The place is professionally managed work standards are high services is friendly andAll in a low priceI had few different cars serviced here and I comeAll the way from Fort Lee NJ

Cant really give them a review as my car was totaled here. Was too expensive for the insurance to repair it.

Great experience, takes care of their customers, good pricing, and efficient service. One of the best in the business.

Best customer service ! Zach is phenomenal !

Job well done best auto body shop around my car looks brand new..excellent customer service i will definitely be back thank you soo much!!

Superior service at a very reasonable price!

Zach is very helpful, explained the work needs to be done..car supposed tobe pick up 5days but they did it 3 days, tnx..

This is the best shop,please go there with your vehicle.

Very good place great work good price best Custemr service

Totally live upto their name.. they are indeed No.1 .I am completely satisfied with the kind of work they do. This is the first time i had gone to this autobody. they have quoted the right price. no hidden charges .very genuine. i had my bumper, side mirror, and the wheel hubs to be installed. to my surprise they haave charged me only for the bumper installation. there was a big dent on my side car which they repaired it without even charging. havent seen anyone going out of the box to help the customers. the entire installation was done in a Day. Everyone considering this autobody.. dont even bother looking up others. they are your guys.

Great Body shop, the service is 2nd to none . At a great price

I felt like that i m in a very good hands

Just got my car back and it looks like brand new! Great service

Best auto body in the area

Fantastic Work, Very Professional, and Transparency at its best

Very nice peoples

Friendly folks and quality workmanship!

Professional, honest, reliable, good business

Fast reliable service

Great friendly atmosphere

Best body shop ever

Outstanding

Great service👍