I came in today looking for a Toyota Corolla that I saw online but was also interested in browsing their other selections. I am without a vehicle so I am serious about buying but I also just started my car search so I’m trying to keep my options open, as well. This was one of the worst experiences I have ever had in any establishment. I don’t know the name of the salesperson who “helped” me but he was rude/dismissive from the start.Once I told him my budget he seemed to lose interest in helping me altogether. He didn’t even care to show me the vehicles in depth that I wanted to see. He just told me to take a look around outside and left me to my own devices. When I expressed an interest in another vehicle when I came back in he gave me a lecture due my concern about the number of miles on the vehicle.I dismissed how unhelpful he was being and asked if I could test drive them (I was still very interested despite them being a little over budget). He flat out told me that he wouldn’t let me test drive them because I wasn’t going to buy a car that day. I’m sorry but how is that even remotely acceptable sales etiquette? I am not the only person in the world who walks into a dealership with the intention of only looking but still serious about buying. I’ve been extremely stressed about this entire process (because I have NO CAR) and he made me feel even worse about it. They clearly don’t want my business (which is fine) and I will let anyone know who is actively car shopping not to come to this place!!!
John & Mark went above and beyond to help me find the right car at an affordable price they were both very knowledgeable and very professional! Awesome job!!!
Although I did not buy a car from them when I visited, Russ and John took excellent care of me. You can tell they really do go out of their way to be helpful. My experience here was exactly what I wanted in a car buying experience. They allowed me all the time I wanted to acquaint myself with the vehicles and test drive the vehicles. The only reason I did not purchase from them on the day of my visit was because the vehicle I came to look at had already sold (I knew that was a possibility before I came, no bait and switch). I looked at a few other vehicles but they just werent calling out to me. If youre looking for a used vehicle, check this place out, Russ and John will do everything in their power to help you!
Russ has been absolutely amazing during this process of me purchasing my first car. They are a small dealership but the cars are affordable and very nice. Please go and look at there shipment of cars. They will do their best to get you in the car of your dreams. Shop VcCARSG.COM
Spoke with Russ on the phone the day before and he asked me when we would be coming by. We showed up exactly at that time to see the Nissan Sentra we were very interested in. When we got there there were a few people there looking as well. We were never even acknowledged until I went to the door of the building. Finally someone asked me if I could be helped. I told him we had made a time to see the Nissan. The gentleman told me oh those ladies right there are taking it for a test drive. We watched them drive off and still not a soul came to speak with us or acknowledge us. While I understand someone getting there for the same car is no ones fault, I feel like had someone actually helped us we probably would have gotten to the car first. No one cared about helping us or the fact that we were leaving. I’ve dealt with many used car dealers before and this was by far the worst customer service.
Had a great experience with VC cars. It’s a small family type of dealership. Russ Ballard and Blanca were super professional and made the whole experience go so smooth for our family. We found a great car for my daughter for the best price! They won’t negotiate prices much but that’s because their prices are already fair (and they can prove it!) and priced better than you can get anywhere. I had been looking for a car for months, and VC cars is where I found the best car for the most fair price. Also, they do offer the option of a bumper to bumper warranty on their vehicles for extra piece of mind. My daughter is super happy with her Toyota Corolla. Car runs great and is exactly what VC cars told us it would be! Thank you guys for this great experience!
One of the best dealer experiences I’ve had, and I’ve been buying cars for almost 30 years. Max was an excellent salesman from start to finish..and helped me feel at ease buying a used Mercedes, out of state. He FaceTimed with me to show me the vehicle, took a deposit, and held the car for me for 10 days until I could come down and get it. Upon arrival at the dealer, all the paperwork was already prepared, and it wasn’t long until I was on the road back to Detroit. Couldn’t be more pleased with the price, honesty and professionalism. I will definitely look to VC Cars Gwinnett first for my next vehicle purchase. A+++
Russ Ballard and the team at VC Cars Gwinnett provided a professional experience from their communication via email and in person discussions. I am from SC and it was worth the 1.5 hour drive. The car is in excellent condition and my son loves it. My friends and relatives are very impressed with the 2016 Honda Civic. It is in such great condition, they think it is a more recent model!
Best place to get a affordable car!! Thanks to Russ and all of the other employees, they were very helpful. I just got my very first car yesterday and I love it!!
Right off the bat the salesman tried to steer us toward something we were not interested in. We drove a Honda and the air didn’t even work. The Nissan we looked at they wanted 10K for and it looked like a pack of dogs chewed the arm rests. Soooo glad we didn’t buy ANYTHING here.We found a car 1,000 times better for less somewhere else.
Great dealership, nice service. Had a very comfortable buying experience. The staff was very helpful, especially Mr. Mark was cooperative. I definitely recommend this dealership.
Max is the salesman whom assisted with my car buying process. He was thoroughly professional. He was attentive to all my preferences while remaining sensitive to sticking with my strict budget. He explained all I needed to know about purchasing process, and moved at my pace in making my decision, which was assuring. The other salesmen were also courteous, providing a warm and friendly reception. I highly recommend
I absolutely love this place ! Everyone was great from start to finish. Extremely helpful staff if you ever want to buy a car i highly suggest VC cars
Came by the dealership to just look around at cars ended up buying one straight of the back . The sales reps there are amazing . Had me in an out in a hour . An don’t get me started on there car selection anything from high end cars to standard cars ... any day the best dealership I ever bought a car from
Russ was excellent! A great experience and lots of help along the way !
Great experience! I was very pleased with the service provided by Russ and Mark. They were both knowledgeable about all of their inventory as well as extremely professional. I left with no worries and felt like everyone at VC Cars cares about their customers. I would highly recommend VC Cars to any of my family and friends.
I have had a great experience with Russ. Ive bought two cars from him within the last month. He has demonstrated nothing less than excellent customer service.
Excellent service. I called spoke with John. Went in there a few hours later and worked with John and Mark on a great deal for a car, great service good people Great service. John the whom assisted me with my car buying process, he is a professional and attentive explaining step by step during the process and the time such a friendly team work and their character amazing team. I had the best experience and it was a great pleasure to talk with John!!!!! highly recommend!!!!!!
Great service. I called spoke to Max. Went in there a few hours later and worked with Max and Russ on a great deal for a car. The stayed late past their closing hours until everything was signed. Great characters and personality. And they keep it 100. Will definitely recommend.
Visit them and ask for Russ, he will take good care of you. He took care of me and I was very certified with his service.
Max the salesman was nice, bought a 2018 Mercedes GLC, the next day the engine light came on, not to mention the car was advertised with GPS, the GPS card is not in the vehicle. I am still waiting for a service appointment to have a seat malfunction light disabled due to the seat being repaired at the dealership. Prices are good but you will exceed the price of the competition with all the repairs needed. Let’s see if they make this right, if not I’ll be back to update any potential buyers.Update***the Salesman contacted me about my review and now all of a sudden he doesn’t know if he can get the seat they broke repaired. I doubt they ever were. Left a message for mgr Mark, surprise no response.
I came here a few days ago and wanted to look at a car I had seen online. However, when I arrived, the supposedly new car in excellent shape had little scratches all over it. This irritated me a little and I was kind of disappointed. The staff is friendly, but when I asked if they would be flexible because of the scratches, it was a definite no. We left as soon as he said that!
These guys are AWESOME! They (John) have the best prices in the southeast hands down!
Had a great experience buying a car with VC Cars Gwinnett. The process was fast and straightforward. Russ and Max made sure I had everything I needed before leaving the lot. I highly recommend this dealership.
Came here too purchase a car for my little sister before she starts college. Mark, Max, John & Russ allworked together with me on any issues or questions I had with the vehicle of interest. Even gave me a pretty good trade-in-value for her older car. They are super patient and helpful and have some pretty good cars on their lot for great prices. Had my eye on a few so I will be returning!
I would highly recommend VC Cars to anyone whos looking for a great used car. A great group of trustworthy guys.
John helped me through the whole process. The team at VC was swift and professional!
I bought my car from them in 1 week l spend $1100 already but l still have problem with my car dont trust them
I had an amazing time purchasing a car from these guys. The whole staff had a very positive vibe and seem to really enjoy working with each other. It was a very simple process and they answered any questions or concerns I might have during the process. They made sure I was able to leave w/ the car that day with no issue. I’m extremely grateful to them ... Thank you guys! I’ll definitely be back & I highly recommend anyone looking for a local dealer to check them out!
Quick and straightforward, with a fair deal
This place was awesome from start to finish worked with John and he was very honest and easy to work with. If you’re looking for a nice dependable car go here they will get you in a vehicle!
Excellent service! Didn’t know I’d be walking away with my car the same day. Thanks Max and the team!
I have had a VERY terrible experience with this place all around. Russ tried to sell me a car that had beyond wear and tear damage, assuring me that he wouldnt be able to sleep at night if there was something wrong with the car. I was smart enough to get an inspection on the car before buying it and it showed that there were multiple damaged axels on the vehicle. I had already put a $500 deposit down and had made a stipulation that I wanted this money back if the inspection showed beyond wear and tear damage, which it did, and this stipulation was written in the contract I signed after I paid the deposit. Its now been OVER A YEAR AND A HALF since this happened and I STILL do not have my $500 deposit back. They have come up with every excuse in the book to not pay it- My manager is in Texas and out of town, so this is out of my hands; We sent a check, but dont have the check number so we cant void it if it was never received; We dont scan our checks or correspondence into our system so we cant keep track of whats sent out. This is absolutely ridiculous and beyond terrible customer service. I have called 20+ times on this matter and nobody has ever called me back on the issue. Please save yourself money, time, and harm- do not purchase the worn down cars they try to sell from this location.
I purchased a camry here. These guys helped me make an informed decision without the standard salesman pressure. I Will definitely recommend them to my other friends.
Russ and Mark really went out of their way to make our buying experience pain-free. We were worried about financing and how much our trade-in would be worth. They quickly understood our specific situation and adapted to our needs without ever being pushy or aggressive. They were also very transparent with us about every number on the sales agreement. We highly recommend VC Cars for a fair deal and great customer service.
My experience was typical for a car dealer, however Im going back and reviewing documents put together by the staff there that described my personal information and my rent is documented at being half of what I stated and know that I pay. I put forth all of my information simply and truthfully and know that I didnt suddenly forget how much rent I pay. It could simply be clerical error, but what a poor one to make, considering how it changes my appearance to lenders.
The sales guy was chill. Was able to get a really good deal!
My family bought two cars from them. A highlander and a Ford. They were great price and reliable.
Drove 2 hours from Chattanooga to see a car. That they told me had not been in any accidents. When I arrived one of the doors was odiously repaired poorly repaired with bondo I just wish for more transparency from the beginning to end!
These guys were all super awesome! This is the second car my family has bought with them and no complaints! Mark, Max, and Russ were super attentive and made sure I went home with the car I wanted that was also within my price range. Highly recommend!
Amazing experience, Ammar helped me through out the whole process. Made it simple and I felt very comfortable with my purchase. If you are looking for a used car at a fair price this is the place. The guys there will walk you through the whole process, answer all your questions and will go above and beyond.
Excelente la atención Muy amable Thank you max for helping us get approved and thank you Blanca for translating for us and helping us finalize our purchase
These people were amazing! Russ was very knowledgeable about the car I was interested in and Max did everything he could to get me in the car of my dreams and where I could afford it. The whole crew is very down to earth kind of guys and when we walked in I felt as if I was going to a persons house not a dealership. They were friendly and nice. Their prices are AMAZING. And their inventory is beautiful. They have some very nice cars on their lots. I recommend this company to everyone. Honestly and loyal people and they back up their word. They sure do take care of their customers. If youre looking for a car make sure VC CARS is the first place you go. Wont find better deals anywhere. Thanks guys!!!
Take the vehicle you want to a shop to be inspected before buying, you’ll save yourself a lot of money later. Better yet, just go to a dealership and buy used. After you sign and ride off the lot, the dealers act annoyed every time you call about the paperwork that they can’t seem to complete correctly. Once you leave just be prepared for zero customer service. If you ask them to do something it’s going to take at least a week of calling every day to get it done.
Russ made my first car purchase very easy and answered every question I had. John was also super helpful and made the experience very pleasant!
One of the few dealers who actually responded to my questions
Max was great to work with! Very honest and transparent process. Highly recommend Max and his team at VC Cars. Overall Great experience.
Russ was great helping me with my situation! He answered all of our questions, and was very accommodating for my need for a car immediately. He worked with us and the loan company to make everything easy and to make sure everything sorted out in the quick time that I needed. Mark was also very helpful!
Awesome experience! Very professional and thorough. Definitely recommend. Will be a repeat customer as needed.
The car I purchased was decent but I was lied to about the air conditioning working which was major for me. I have two kids, a three year old and 8 month old. I dont want them riding in a hot car. They also said emissions had been done on the car and the tag would be sent to mention which was a lie.
I purchased a Honda Civic from Mark. I had been looking for a car for couple of weeks and been through 2 other dealerships before. They are very upfront about their car and price. Im happy with the purchase.
Drove three hours to look at two Toyotas. The first one I got in had the check engine light on, was low gas, had the low tire pressure light on, totally shot brakes, and bald front tires. The second one had *no* gas and bald tires. They were both so low on gas that I had to get the sales guy to follow me to the gas station to fill up the tanks to even test drive them. I had the cars checked out at the Toyota dealer and we made a deal for the tires, brakes and rotors to be replaced. By the time I got home the brakes were already soft. I took it to the Toyota dealer at home and they had put very cheap pads on and done *nothing* to the rotors. The tires they put on were neatly worn out too. I had to get it done all over again. Weak, sloppy, untrustworthy operation.
It was a great experience working with Amman. The process was easy and he made sure to give all the information before a purchase decision was made.
Everybody was extremely helpful in every aspect during the process of buying a car. Cars were clean and were very affordable!
Amazing service, nice cars at a good price, easy to work with! Will be back to buy another car.
Great experience and awesome service!
Copped a late model Fully loaded at a price I couldn’t beat🤷🏽♂️ . No wait time at all. Russ worked closely with me and Mark was right on point with the numbers. Overall. I will definitely be returning 💪🏽🤴🏽
My girlfriend and I were extremely excited to come here and car shop as we are currently trying to get rid of her car she has now. The prices here are very appealing. We initially were all for it. However, after working with the sales rep John, we feel extremely uncomfortable going here and will not be giving our money to this business. They care only about the money and not about the financial situation of their customers. We CLEARLY explained to them that we were NOT going to be making a purchase until we were positive we were going to sell the other car so we would not be stuck with 2 car notes that would set us back financially. That statement seemed to go in one ear and out of the other. Then they offered the alternative option of paying a non refundable $500 deposit on the car and paying the rest later. When questioned what they would do if the sale of our current car didnt go through, they consistently told us that it would sell and to just put the down payment because they were certain the car we were interested in would be gone by the next day. Mind you, the vehicle has been there for 3 days already. They were all friendly and joking until we declined to make a commitment and give them a sale. We were not interested in being pressured into buying a car for their own financial gain. They also kept making it a point to ask us why we even came, as if we were wasting their time. This place definitely needs to be reevaluated in their customer service department and reps need to be respective of others peoples finances and not so concerned with theirs. Not coming back here ever again. And to John, it is not our loss. It is yours. Loyal customers deserve loyal and honest reps. You are neither. Would give 0 stars if I could.-Earlene
The place seems cool. I went there to check out a car with Jaun and had no hassle. The car I wanted was being purchased by another guy who was having a hard time with the deposit and paying, but they had another car identical to the other, just jungle green, lower miles and still under warranty. If the guy doesnt finish the purchase purchase this weekend I will get one or the other. They plowed me to check out other cars on lot as well. The ones I though were interesting, I was told the truth, high miles, cosmetic issues, etc. Jaun is dope AF. I will definitely do business with them soon!
Fantastic experience here buying my first car from a dealer! They had excellent customer service and really did their best to find me the best rates possible even after I already accepted a deal. I would easily recommend this place to anyone looking for a car.
Brian worked with me since I live a couple hours away from the dealership and made sure I would be able to make my trip out there worth it. The whole team was great from the start! They even mailed me something I had left in my old vehicle and kept in contact to make sure I was completely satisfied. Would definitely purchase from them again.
Very familiar good price as market value
Mark and Russ were great to work with upon arriving. Fast showing me the car came to see and other options, and Mark helped out making sure finance was clear and easy to the point! Made buying a car nice and friendly definitely recommend.
Fantastic place for a quality buy. Everyone from the owners to the detailers are top notch.
My wife and I just purchased a new vehicle from this dealership and had a wonderful buying experience. We were greeted promptly by Juan who helped us test drive our first vehicle while Russ worked the trade value for our truck. We weren’t crazy about the first vehicle we test drive but my wife fell in love with the second. Again there was no hesitation by the team here and immediately helped us and in no time at all we were signing the papers. The gentlemen at this dealership are extremely professional and more genuine than most I’ve dealt with at others. Can not thank you enough.
Avoid! Crook! Charges fees at closing your no aware of. Lies about other dealers. Horrible experience. These clowns care nothing about you as the customer.
Visited for purchasing a used car and had identified 4 cars from their website beforehand but when arrived, was informed none of them are there and the website is not updated. Salesperson was probably genuine enough to explain why that could be the case and some of the cars (especially the ones i had selected) are fast moving and hence doesnt always align with the website.3 star only for probably having saved us a visit if the site had been updated asap
I recommended a low mileage Nissan Maxima that was listed for sale on marketplace to my mother to check out. I spoke to the salesman on the phone asked details on the what kind of accident the vehicle was in, and he stated it was not report, so it may have been nothing big, then I specifically told him, do not pressure my mother to buy this vehicle and let her sleep on it. The salesman reassured me and when I hung up the phone, she convinces her that the vehicle could be sold at anytime and to put a $500 non refundable deposit on the vehicle. This made me livid, because all they cared about was the sale, not being honest and keeping their word. My brother then test drives the vehicle 2 days later and inspects the car, scratches all over the wheels and body, the vehicle shakes and needs and alignment, so obviously there was something seriously wrong with the front end which they lied about. Because of this shady business, my poor mother lost $500 of her hard earned money because the owner would not refund it regardless of the situation, this vehicle was for her Mother’s Day. These people are shady and heartless for pressuring and lying and stealing her money. I do not recommend them at all.
I could not be happier with my purchase and service at VC. Customer service was awesome. Specially Marc! He went above and beyond. Thank you for your support Marc!!!
I had a great experience with VC Cars Gwinnett. Although they were busy when I arrived. Once I got to speak with mark and Russ, the buying process was easy. They have good customer service and a great selection of cars. I will recommend family and friends to VC cars. Thank you so much guys :).
Love this dealership. They have quality cars and a great professional staff with a very friendly attitude! If you are serious about buying a car, this is the place to go. Best prices and it was so easy! The sales manager got me approved, showed me the financing, we did a test drive and got the deal done. Loving my 2016 accord!
Been to this, small but multi brand used cars dealership in Duluth, GA, their inventory varies from luxury cars-SUV-small cars.Most of their listings have lesser prices and below KBB fair prices. Vehicles goes from their inventory just like that...Staff is very informative and cooperative here.
I originally came to get black 2015 Honda Accord. However when I got there, the car already had a deposit. However Mark was able to help me get another 2015 Honda Accord with similar mileage just different color. From the financing to actually purchasing the vehicle the entire process was very easy and stress free. This is not my 1st time Im buying a car and I can tell you with all honesty these guys are very good with what they do. They can definitely earn my business again and I will tell people about them.
Easy buying process. Great customer service. Russ is the man. Went looking for a 17 Jetta but had some concerns so I wanted to take it to a mechanic first to have it checked out. They agreed no problem. Buying process was fairly easy if anything I was the one slowing them down. Hopefully I don’t have to anytime soon, but I’d definitely buy another car here
Excellent dealership. Service is very straightforward and employees are friendly. The cars on the lot are all clean and ready to drive off. I highly recommend this dealership to anyone looking to buy a quality car to last.
A+ Experience for a first time buyer, I was treated like i was the only customer. Juan my sales person made my search experience pressure free, and he was extremely knowledgeable in the vehicles history. I would like to give MARK in financing a special salute for getting the numbers i needed to get into the vehicle that i chose. He was very friendly and went above and beyond his call of duty to get me an affordable rate, and car monthly car payment. He is truly one of a kind and a great asset to VC Cars. I would highly recommend anyone looking for a car to visit VC CARS and I look forward to making my next purchase and doing business with them again. Thanks again, I am a truly happy with my visit, and you guys really make car buying a great experience.From: Mr. 2016 Nissan Maxima ( I love that car) .....
They have great quality cars and the prices are very appealing. HOWEVER, they are dishonest. My family bought a car from here that had a report that said it had no accidents and the salesman went to great lengths to tell us how great of a car it was. A few months after purchase we took the car to get it repaired and the person told us that the door had been previously replaced (which we did not do).... as a buyer this is not something we noticed but as a car expert this is surely something that the salesman KNEW and chose to hide from us...shows dishonesty and these cars are not as they seem. The low price is to lure you in but stay away if you want a reliable car.
I am so happy with my recent purchase with the whole vc cars team! They were helpful let me know how much everything would be upfront and put me in my new 2013 Volkswagen Passat! I am so thankful that this process went so smoothly and I just want to thank Juan and Max, because they were professional! Adrian was super nice as well! Thank you again!
Friendly helpful staff very informative on the best car for me. Big selection of cars to choose from. I recommend this place if youre looking for a good cheap in price but reliable car.
Went with my son to purchase his vehicle. Customer service was great. All of the staff very professional. Nice cars. His salesperson was Russ but everyone there was helpful, knowledgeable, and seemed to really care about the customer experience.
I have had the best experience at VC Gwinnett to be honest a couple weeks prior I had test drove a car at Curry Honda and had the worst experience and the worst customer service, A friend of mine recommended me This place and reassured me that I had nothing to worry about, I had came in at 6 o’clock right before they closed and traded in my car the process was painless and pretty quick for a dealer everyone there Zach and Max down to even the accountant made everything so crystal clear for me to understand and made the whole process so much easier if you’re definitely looking for a car with pretty competitive prices, I would definitely recommend this place in a heartbeat
Lots of cars with low milage and style. You can test drive before you buy. The salesmen were, knowledgeable and helpful. Did buy a car there but I recommend this place to anyone.
I bought a car here last December and everything seemed great at first. I did get a decent deal on it, although the tires were worn and they agreed to put new tires on the front. Once at my first oil change, I found out the new tires they put on were actually from 2014 and were worn down within 6 months (I only drove 2K miles) after I purchased the vehicle. I wouldve been happy with the deal on the car, but the tire issue broke my trust in them, as this tells me they are not 100% honest with customers.
I thought that after reading the reviews that this may be a good place to go to but after actually going there, I see that the reviews calling the place shady were accurate. They seem very nice when you first walk in and accommodating. I dealt with Max when I was there. I came in looking at the Nissan Quest they had available online. I asked to take it to my mechanic and they agreed to let me. As soon as they pulled the vehicle up, Max told me that the struts were not good and the parts had already been ordered to fix it. I took the car to my mechanic to find out that there was $2,000 worth of repairs to be done (including the struts). When we took it back and told Max, he said his boss would repair all of it but the rotors and brakes that needed to be replaced. He then proceeded to tell me how they bought the car for $11,000 and was trying to sell it for $12,000. He made it seem as if they were giving this great deal from the bottom of their heart. I did my research prior to the visit and the car has been sitting on the lot for 7 months now (probably because of all the repairs). Max said they would fix the car within a week. He wanted me to leave a cash deposit on the car. Told him I was not putting any cash on the car until it was fixed. As of right now its been two weeks and no update phone call or nothing. We have called up there and asked about the vehicle but they keep saying they will call us back. Most likely they are trying to sell that Nissan Quest with all the messed up parts to someone unsuspecting so they get stuck with it. DO NOT GO HERE.
I would not buy from this dealership again. We purchased our van from them in August and have been disappointed with our experience. When we purchased it we were told it would have a day’s worth of detailing done to it before we picked it up. When we picked it up it looked like it had only been vacuumed. We were told to call back during their slow month (September) to get a full detail in which they could buff out the scratches and do a complete detail. Our attempt to contact them for this detail in September was ignored. We asked for new mats upon purchase and were told we would get them. The old mats with a hole in one of them were back in the car upon pick up. After driving it off the lot we found out the driver side automatic window and power mirror didn’t work. A tire kept going low and had to be filled at the dealership. Come to find out the tire was incorrectly plugged causing damage to the tire which had to be replaced. The brake rotars need replacing as they are oxidized. Now the blind spot monitor keeps going off and I was just told the car must have been in a wreck previously and the rear bumper needs replacing and the blind spot monitoring system needs recalibrating. We were presented a Car Fax report when we bought the car stating that it had never been in a wreck. This place tells you what you want to hear to make the sale but then drops you once the sale is made. They didn’t fully check out and disclose problems with the car we bought. I will not be doing business with them again nor will I refer them to anyone. Buyer beware.
I had a positive experience at VC Cars Gwinnett, Russ and the team helped me with my trade-in vehicle, and after the sale, I went back when I realized that my car was missing the spare tire. VC Cars provided a spare for my car at no additional cost. I should have checked it before I drove out, but still, I got my spare. Good things happened when I asked. I believe the dealer provides good quality cars. I strongly recommend this dealer to anyone looking for a good used vehicle. Thank you VC Cars.
I purchased a Honda Civic from Andres sight unseen. Ive never done that before so I was a bit nervous about that. I can say that the car was exactly what Andres promised it to be. The experience was nothing less than awesome. I would definitely buy from Andres again even though he is about 200 miles from me. It was worth the drive.
We were blown away by the customer service of this place! Yuseff was super accommodating, showing us cars that were close to what we were looking for, test driving, very personable with us and straight forward. He was patient with us while we were trying to contact the bank so we could drive off with our new car. Highly recommended! I would gladly drive over 2 hours or more to come back and work with him.
This is the best car lot anybody can patronize in the whole of Georgia, they will help you with everything you need from your choice of car to finance and at a very good price.Their cars are classy, all round neat and their price is not just competitive but the best.Just discuss with Mark and you are sure he got your back for real.Thanks guys, you are the best
Mark is great! Very professional! I had an issue with a battery. I bought a car from them and the battery was bad. I found out in about two weeks of buying the car. They didn’t know when selling it to me. But I called Mark about it and he ordered new battery and put it in my car! I love my car!! My son will be needing a car soon and I will go back to VC Cars!! I highly recommend them!
Bought two cars from them last year. Very good group of people to deal with.
I worked with Blanca and Mark both very sweet and profesional. Mark is very thorough and knowledgeable about their products, finance, was very patient and strives to get you the best deal possible. He went above and beyond to make sure we were well taken care of and that all our needs were met! I would recommend this dealership 100%.
This review is long overdue and I never want to write negative reviews but I just had to for this dealership. Not happy at all with this dealership. The selection is good (which is why I gave it a star) but the way I was being forced to buy the car is not okay. I’m a first time buyer and I let them know that and they kept showing me bad options w/ high mileage or gas. I told them what I was looking for and it just seemed to me that they didn’t want my business, and yes I took it elsewhere and bought a car at another dealership.
I had a great experience here. Andres was wonderful and very helpful. He was quick to get me approved for my new car, and allowed me to put a deposit down to hold the car I wanted... then when I changed my mind and wanted a different one, he was very helpful in helping me decide what I wanted. I drove away happy in my new car! I highly recommend this place, as every vehicle has a clean Car Fax, and all look like they were very well taken care of. Also, every car I looked at was priced below Blue Book Value! Thanks, Andres and VC Cars!
The team at VC Cars Gwinnett was very easy to work with and helped me purchase my Honda.
I had a great experience buying my car here. I did many hours of research prior to visiting multiple dealerships. I found they kept anainventory of reliable cars at very good prices. All of their cars in the lot had great or good deal ratings on CarGurus. I would recommend them to friends and family. I would buy from them again. Not to mention, Zach, Russ, and Mark all seemed to be genuinely good people.
Went and looked at a couple cars here, some of them were held together with zip ties. Not impressed
They were awesome Russ and Mark are the best. My wife is going to need a car soon and we will be back!
I loved my experince at this dealership. Admittedly, their first impression wasn’t good because they seemed overwhelmed by other customers but they turned out to be nice and courteous. I was skeptical when I read some of the reviews but I’m glad I came. They didnt mind me using my own financing (unlike some dealerships around them whom tried to force me into financing with their banks). All in all, I love my car, I loved the experience and I DO recommend these guys to anyone looking to purchase three cars.