Was treated with great respect. Made sure I understood all the details. Helped me get the best deal on the car I wanted. The sales person(Tim Kenny) was extremely knowledgeable about the vehicle, and making coffee. The facility was extremely clean and everyone was friendly, no high pressure.

I had the pleasure of working with Mark Earhart and Corey Hart at MAG Jaguar Service Department.Both Mark and Corey have been exceptionally helpful with the repair on my 2017 Jaguar XF after an accident; needing a new tire and wheel, alignment, tow bar replacement and my 4 year maintenance.I purchased my car at Byers in 2017 and took my car to Jaguar Easton for 2 years for maintenance and reached out to them about repair but they did not get back with me in a timely manner.I then reached out to MAG Jaguar and Mark Earhart responded immediately and ordered the tire and wheel, tow bar and replacement parts and scheduled the needed repair and maintenance.Mark was also very helpful with providing transportation to and from your dealership since a loaner was not available.Mark went above and beyond in all ways to get my car repaired as soon as possible and to ensure a positive experience.I will highly recommend your dealership to others and will return when my car needs maintenance and for future purchases.Thank you, Mark.

Just got my new F-pace SVR last week. Awesome vehicle! My salesperson, Simon was excellent! Professional and super knowledgeable. He got my account and all my high tech gadgets in the car set up for me right away. The service is outstanding. The lady that did all my paperwork was a sweetheart! We got the whole thing done (including the test drive) within just a couple of hours. I have to admit this is one of the nicest car dealerships I have ever been to, and my car is far beyond my expectations! Highly recommend these guys!

Amazing customer service !! Everyone so genuinely friendly and super easy to talk to. Highly recommend!!!

Tony took great care of us! Everything was handled in a timely manner. Very pleased with our experience.

Stopped in to look at a Certified Jaguar that I was interested in purchasing. The car was dirty, no gas for the test drive and it had 2 busted tires. I made the sales person aware of these issues and he said he would get back with me. A day goes by and nothing.........I will be purchasing a Jag from another dealership and not servicing it at MAG which I had planned to do whether I purchased there or not. But after such a poor experience Ill be servicing with another dealership.

Excellent customer service and quick response. I highly recommend this dealer and Tony Ratliff was very patient and he was great answering all our questions. We live over 3 hours away from Dublin, OH and we are glad we made the drive there to get our vehicle.

Making an appointment - 3/5, easy to make an appointment, car that wescheduled for was not on site.Looking for a vehicle and test driving - 5/5Purchase/Negotiations - 5/5Post-purchase contact support - 1/5I will give them the benefit of the doubt because we have just received the title after about 41 days. After receiving the title I saw that it was marked sent on the 6th. The only reason I wont give this a 4 or 5 star like I had originally wanted to is because their communication after the sale was unfortunately terrible. When I was trying to purchase the car they were really friendly and replied very quickly. It was easy to set up an appointment but after we got to the dealership the car that we had been scheduled to look at was apparently sent out for servicing. We did find another car we wanted and after some good negotiating we had settled on a price and were out with the car. Unfortunately after the sale I tried contacting them 3 times via email and text concerning the title issue and got no response. Today was the first day that I would have been open to call them after the 1 month period had passed since not getting the title but luckily it arrived in the mail today. Maybe they would have been better on the phone but they do obviously reply to emails and their website even has a contact page with their email on it but I got no response from there.Going there to buy and look at the cars was a really good experience but if you have any problems youll have to use your day off and actually give them a call for any help. Aside from that its not a bad place if youre looking for a car. And with the mail situation (hopefully improving with new sorting machines) Id think that in the future titles will likely not take as long to arrive.

Went in to see a specific CPO vehicle. Simon was great. They helped me get great financing. Just waiting for the vehicle to be detailed.

Went here in 11/27/20 to get my old Jaguar serviced I knew there were problems but the amount of the repair was too high for how old my car isI saw they had a used F-Pace that I was interested inI worked with Nathan Ramlochan and I bought the carHe especially but the entire staff were very accommodating and provided great service. This includes the individuals in the service centerOn the sales side we talked numbers and they were very upfront with me. They were great about me coming back on Monday to finish paperwork and pick up new carI highly recommend Nathan as well as the entire staff here

As an out of state customer and purchasing the car without seeing it in person I was nervous. Once I received the car it was exactly as they said it was. Also, no hidden fees which was a nice experience.

Drake was a great person to work with. He helped me to get the car I wanted and kept me up to date throughout the transit period.

A big shout out to Tony Ratliff. He was great and stayed over to help us understand the nuances of the vehicles and the new features. He answered all our queries patiently and with complete knowledge.Thanks a lot to Tony for making it a great experience for us.

Simon was the best! He worked the most amazing deal and accommodated everything we asked. Jessie was a fantastic finance manager and the entire experience was seamless and painless all done over the phone during COVID-19. Delivery was great and the vehicle is amazing! Thank you guys! I will be back as soon as my wife is ready to negotiate another great deal 😂

I had my F-Type SVR serviced here a few times and must say that I have been pleased each time. During our last service visit, Brandon did an excellent job communicating with us and was very personable. I have no issues having service completed on my car at MAG.

MAG was great! We were overall satisfied with our car buying experience. We would recommend this dealership for customers looking to buy a used vehicle.

MAG Jaguar/Land Rover sold us our pre-owned 2017 Toyota Highlander XLE. Our salesman, Nathan Ramlochen, was incredibly professional and courteous. This was by far the best purchasing experience I’ve had! The dealership even held our vehicle for us when a family situation came up and we couldn’t finalize until after the time the deposit covered. We are so pleased that the distance we traveled was worth it and would definitely consider buying here again.

The salesman and the finance manager were very nice and respectful. They went above and beyond when others didnt very happy with purchase of vehicle.

I purchased a vehicle 1/6/2021 i finally received my title 2mos plus after. Only after i wrote a review and contacted them. I purchased some warranties all i have is the handwritten ones. Its been almost 3 months, i need to take vehicle in ticking from under hood

I was very impressed with our experience at MAG and especially our salesperson Joe Wehinger. He was very professional and had great knowledge of Range Rovers. I also commend the quick turnaround with Rick McClurg in finalizing our purchase. All in all, a great experience and we will be back!

I am happy to share my experience in purchasing a used vehicle from MAG Jaguar Dublin. Its the best place to find a pre-owned vehicle because they screen them so hard and only keep the best. I am pretty skilled at finding issues but after a 15 minutes I wasnt able to find a single defect. (First time for me). My wife loves the 2018 Odyssey and so do I. After 2 weeks I still have not found anything out of place, nicked or not right. No outstanding recall items. Just a great vehicle. Our sales rep Ashley Romaniuk was first rate and took the time to get me 100% comfortable without any pressure. It was a relaxing and comfortable experience. Great place, fantastic cars, wonderful people (Thank you Ashley!) and the sales management (Brent) and services team (Thank you Simon) all went way out of their way to make me 100% comfortable. I got a great car and a great deal. A home run.

Tony and Nate were great!! Highly recommend for customer service.

Just bought a new car there over the weekend and it was an amazing experience, everyone was really nice and helpful. Love the car

The service writers are great. The team went above and beyond by reaching out to Jaguar international to get ideas as to how to resolve a breaking issue. The team didnt stop until the issue was corrected. Josh has always been very engaged and provides great follow up. The new guys are doing a great job trying to learn and build relationships with service customers.

Ashley, Jason and Jesse were awesome!! Just bought a 2017 GMC Yukon XL Denali and they bent over backwards to make the deal happen!! Ashley even bought our son a toy from there gift shop! Cant thank you guys enough! Good luck on the new career Ashley, I think youll do great!!

I recently moved from the Seattle area and needed service on my 2018 F-Pace. When I called for an appointment I was able to get an appointment quickly. By way of some background, I special ordered my F-Pace, waited three months for the car to arrive and yet from the moment I picked the car up I have had issues with the software; it had to returned the next day! At the Bellevue, Washington, where I purchased the car, I found customer service to be non-existent, so much so that after a few visits I took my car to Seattle for service, even though it was not convenient to my home. With this move to central Ohio I had very low expectations and frankly, I looked forward to getting settled in my new home and then ditching Jaguar altogether. On June 21, 2019 I arrived at the Service Department and was met quickly and professionally. My service advisor was Eddie Powell. We discussed what service I needed. I mentioned that I had purchased an extended service contract but I was not sure what the time frames for service were. I further explained that I was never really given an adequate new owner briefing, and when I took my car to Seattle I was told I had missed my service window and had to pay over $800 for the service. I was honest in telling Eddie I had come to loath my car! He was so nice and said he hoped to change my mind. Lo and behold, Eddie could find NO RECORD of the service provided by Seattle. My frustrations were confirmed once again! Undeterred Eddie jumped into my issues and sought to try and make me happy. One of the things that NEVER worked on my car was the proprietary app for route planning. Why couldn’t Jaguar put in Apple Car Play like even low low cost cars have??? Eddie told me that might be possible and he would look into it. He also offered to have the car undergo a complete service review since there was no record of the service being performed. This all was going to take longer than I had planned, so I was offered a loaner car or a ride somewhere. Eddie thought the car might not be ready until early the following day. By the end of the day Eddie called to let me know all the service had been completed and Apple Car Play had been installed! I picked up the car the next morning. Surprise - NO CHARGE for the service! Surprise - Apple Car Play was in and it worked! Oh and if I needed any additional help with the car and software, just let them know; they would be happy to help. I told Eddie he might just be the guy to make me like my car. My initial impression of MAG Jaguar, and Eddie Powell in particular, has been GREAT. The reality of the customer service has exceeded anything I could have thought possible. Maybe I will keep this car - apparently Eddie succeeded!

I recently purchased a used vehicle from MAG Jaguar and had a wonderful experience. The staff went above and beyond to take the pain out of the car buying experience. Specifically my sales guide, Robert Wehinger, was fantastic. He was knowledgeable, understanding, and a hard worker - he even went out of his way to condition my leather seats and clean my previous car mats before I drove off the lot. Couldn’t recommend this location more.

I recently purchased a 2018 Jaguar F-Pace for my wife from Jaguar/Land Rover of Dublin. I had a great experience working with Dino and Dave who made us feel confortable every step along the way. They were very knowledgeable with every car and answered all of our questions without hesitation. I would recommend going to see them if you are looking to get a new Jaguar or Land Rover and plan on going back to get my next car!

We had an excellent experience with leasing our first Jaguar...MAG Jaguar Dublin was great!!! Our car salesman, Drew Finneran, was the absolute best. He was very professional, personable, knowledgeable, available and made us feel comfortable throughout the whole process. Everyone at this dealership we met was a pleasure to work with! We highly recommend MAG Jaguar Dublin and Drew Finneran!!!⭐️⭐️⭐️⭐️⭐️

My husband and I had a terrific purchase experience with MAG Jaguar. All the way from working with our Salesman Drew Finneran, the Sales Manager and through doc signing with Tim Friz, everything went so smoothly. Every question was answered and concern addressed. Drew was very knowledgeable and was able to walk us through every step. I am in love with my beautiful Jaguar F Type R but I will be back whenever I am in the market again.

First time I went here, I had to wait an hour and a half for a loaner car because it ran out of gas in the parking lot. This made me 45 minutes late for work. Recently I scheduled an appointment for an oil change and new tires. I drop the car off and they tell me they dont have the tires in stock and theyre not Jaguar approved tires. Okay fine, but would have been nice to know that in the month leading up to the appointment. They also tried charging me for the servicing even though maintenance is free for the first five years. After that I scheduled another appointment to put on some winter tires. On the phone, I asked them if they had the tires in stock because theyre a pretty rare tire and they said if they didnt, then they would order them. I show up for the appointment a few days later and they dont have the tires because no one bothered to order them. Not a big deal, just annoying that a high end dealer like this has these kind of issues.

Had a great experience at MAG Jaguar. Incredible service. If anyone is looking to buy a jaguar go visit Simon he will take great care of you.

Great customer care! The staff was patient and made the entire experience incredibly enjoyable.

Great service, everyone was friendly & welcoming, & my service advisor kept me updated while my car was being worked on. Will definitely keep bringing my 4-wheeled baby here for service!

My experience at Jaguar Dublin was just what I needed. The customer service was great. Special thanks to Eduardo, he was very helpful and able to answer all of my questions. Will definitely go back for my next purchase.

I have heard great things about MAG but my experience has not been good. I was just HUNG UP on by Eduardo D from this dealership as I asked for detailed parameters on a lease. In the 3-4 days of working with him, I got a lot of exuberance but little in terms of tangible numbers ; when I asked for the breakdown in writing he was miffed and hung up.If I am looking to lease a $90K car, I will need the numbers and as a formal lease quote, not a verbal chant. Declining to provide would have been unusual but fine. Hanging up was plain rude. I will take my business elsewhere.

Very hospitable, friendly, and professional staff.

I have been a car hobbyist and classic / vintage car owner for more than 40 years and Im a pretty fair mechanic . So I easily recognize knowledgeable automotive technicians when I meet them . Having owned VWs and Audis (all serviced by MAG) I have always been impressed with MAGs tech employees . And now that weve had our first major Jaguar service Im very pleased that the professionalism continues with a different (for us) brand . The Jaguar service advisers were very helpful and accommodating . I found them to be real car gals who really know mechanics and anything automotive . It was such a pleasure talking with them that I had to be careful not to be too chatty and interrupt their work . Luckily for me they were also very polite and patient .

Great dealership with great deals!! Eduardo Helped me in my buying process, he’s magnificent.. definitely coming back..Best regards,

Would like to say that Eduardo Duran was amazing on my encore for my new Jaguar F-Pace, he went above and beyond on lettting me know everything on my new F-pace he even came to my home to show me all the new features. Great dealership and great people.

Adam Burkhart helped me select my new car and answered all my questions in a very professional manor without being at all pushy or rushed. Once the decision was made Vince Cordova on the financial side continued with the same professionalism to create a great experience from start to finish!

We bought an E pace and our sales guide Simon was very friendly and knowledgeable.

Had an Airbag recall that i had to bring my car in for. It was easy to schedule, they were accurate on the time it would take, and straight forward to deal with.

Worked with Eduardo D. on purchasing a Jaguar and he was very informative ...Great Customer service!!!!Thanks Eduardo

Straight forward, listened and got a great value.

Discovered problem and fixed in a few hoursGreat people to work with and great people to deal withReally a pleasure

The service process was really smooth and quick, people are really helpful, keep up the good work, and thank you!

Nobody around to even say hi or how can I help. My 5th visit with same result. Hmmm

I purchased a Certified Pre-owned Jaguar F-Type convertible in Orlando, Florida and brought it back to Ohio. The MAG service department treated me as if I purchased the car from them. My service tech - Abby went beyond the call of duty to make sure everything was in tip top shape as the car was a certified pre-owned car. She worked with Jaguar of Orlando to make sure everything was covered under warranty. Thank you Abby

I scheduled 2 weeks ahead for a check engine service and was told I was going to get a loaner. When I arrived, they told me they’d bring me to enterprise where I’d be renting a Ford Fusion... they tried to make me go from a jaguar to a ford. Why would I spend money on a jaguar if the loaner car I get is a ford? Might as well get a ford at that point. I took my car and am bringing it somewhere else.I also brought it in on Saturday and the advisor told me that it wouldn’t enter the shop till Monday or Tuesday...

Amazing Dealership, you have to see it to believe it. Service is the best.

Great work done, reasonable cost

Awesome parts people

Excellent service !

Every luxury brand under one roof!

Great service

Always Excellent

Had grate experience

Communications just OK

Very pricey!

The cars and the organization