I was please to find a low mileage engine {41k} for a reasonable price through OEM. Because it came out of a wrecked vehicle, there were two bent valves that I needed to get repaired. OEM reimbursed me the cost for this repair. Since I had the heads off for the repair, I had them cleaned and milled. Once I got every thing cleaned, I basically had a new engine that I put in my 2008 Tahoe. Ive driven it nearly 5k miles. Very pleased!
So far ever they said has come to pass. Great people to work with when looking for hard to find parts. Haven’t installed my system yet but can’t wait looks ready good.Well I installed the command unit into my car, and it’s not working… All it does is come on shows the Mercedes Benz logo and that’s it. It will not go to any other program radio or service that it should be showing. I’ll call the Mercedes dealership tomorrow as I heard they need to be programmed. We’ll see.. if not it’s time to call OEM back
During hurricane LAURA, my car was parked in my drive way. water was 12 deep in my house, and my car was flooded up to the top of tires. After that my electric windows did not operate. I had to order a used motor and regulator for my 2000 Lexus 300es. the cost was less than other parts houses. Today my Lexus with 219,000 miles is still on the road. Thanks to OEM Parts LLC.
I called looking for a part, they were the very first place to call me back. They had the exact part I needed and sent it right away. The part arrived in perfect condition. I was impressed
When I realized that my 1988 K1500 truck was going to need a knuckle, I checked locally and a nearby Pick a Part but could not find it, I then went on line with a salvage site and received many calls from vendors and settled on OEM because they convinced me they knew exactly what I needed. I would trust them to do what they say.
The part was very dirty and you charged to much. $100.00 would have been plenty. Sorry to disappoint you.
The customer service was satisfactory. Unfortunately, I agreed to the price before receiving other offers. Although I was very satisfied with the part, it was considerably more expensive than other two offers.
Richard and Lisa did another excellent job of exhibiting outstandingcustomer service and attention to detail. The replacement headlight assembly for my 2012 BMW 535i xDrive was not easy to locate in such good condition. I will continue to source parts from them, and recommend you do as well when the need arises.
Great follow-up, and customer service. I recommend this company for your needs.Steve Viet Nam Vet
I was searching for a fuel pump for my 04 Jaguar X-type and could not afford a new one which is over a grand..I found OEM and they gave me a great deal for a fraction of the cost and sent it out..I am having no problems and would definitely use OEM again.
My Carlton I oem auto part for a part for my GX470 they the exact part that fix the SUV. I satisfy with it. I use then again.
Good customer service and I received the package very quickly
I wish to say thank you to all OEM employees, you guys are great. Ive been looking around for a rim for my car for several months. Your prices are great. Once again I will pass your company on to my friends and other people that need the help. Respectfully, Miguel Quiros
I was very pleased that the parts I received were the correct ones. Everyone was Courteous, and professional. I most definitely will shop here again if I needed parts
I just received the mirror i ordered for my Pontiac Solstice and was very pleased. It was in excellent condition and was exactly what I wanted! Thanks!
The part I ordered came in a timely fashion and was in great shape for a used part. Lisa Haydon, the customer service representative I dealt with, was professional, knowledgeable and very helpful.
I received great service. The part was correct and delivered promptly. They also called to make sure the part was correct.
Oem folks were very helpfulHave had varry hard to find partsAll round good experience
They were very proactive in all their dealings with me, before AND after the sale. I felt very comfortable doing a basically blind transaction and then having it trucked to a different location.OEM had the best transmission I could find at a reasonable price. I would absolutely recommend them.
I recently change front struts on my 1999 Toyota Avaion with after market complete assembly after a few months my front end begin to drop i realizes that I needed to go back to the factor complete assembly strut to try to raise my front end back up .I contact OEM Auto Parts Company on line as soon i click the send button I got quick call from OEM AUTO Parts I explain to them my issues the rep told me that they have the factor part and the parts was going to be grade A check out before sending them out and the the price was reasonable and they wave the delivery fees for me because I was first time customer and I was nervous cause never order on line and could see the part that i was ordering but I was told to trust them and I did the part came in car front is up ridding smooth again if anyone need to order any parts please call them they will deliver ok
I am most pleased with my experience with OEM Auto Parts LLC. I was looking for a replacement center console access cover/arm rest assembly for my 2007 Toyota Tundra CrewMax. .The dealership wanted way more than I could afford. After an online search, I was contacted by OEM Auto Parts. They did a search and found what I was looking for. I was a little weary of doing business online with a salvage yard process, but I am pleased to say that my order was delivered as requested. And at a price that Im very happy with. One particular part of doing business with OEM Auto Parts I like is how they kept me updated (via text and photos) through the entire process. I can see myself doing business with them in the future. I recommend this company. Great Job!!
Both initial customer service and follow-up customer service was excellent. I replaced an electronic right visor assembly and a right side exterior door mirror, both the correct color and in excellent (new like) condition. Great service and top results.
I had suspension damage to my 2017 Hyundai Sonata. The dealership wanted almost $ 2,000 for parts and labor (Lower Arm Control & Front Strut & Spring). After all my research I decided to look at Salvage Yards. Came across a website that connects you to different auto part companies OEM Auto Parts was very helpful and sold both parts at a reasonable price (delivered within a week). The parts came off the same type of vehicle and were in great condition. I will use them in the future.... Great company!!!
Alfred was most helpful to me in my quest to locate a side mirror for a friend’s car. Her car was sideswiped by a hit and run driver the other night. She’s very distraught over this as she does not have collision insurance and lives on Social Security payments. With that said, he was able to give me a couple leads and was very empathetic and understanding of my friend’s situation. Something she really needs. I will rate Alfred and his company a 5 out of 5 Stars. I don’t believe you will go wrong using their service!
The only negative was I was not told the part was shipping from the other side of the country 10 days. The transmission that arrived was not grade A by al long shot! Not OEM’s fault. OEM took care of it with no problem s or questions. Very satisfied with OEM!!!
Very fast service. Great help locating my part. Staff was very helpful. My radio works like new.Will use OEM for all my parts in the future.
This place is great! I looked for months to find parts for this truck. 1 call to OWN solved all my problems. Would have given them 5 stars but threads on item purchased were damaged due to poor packaging. Chased the threads and good as new. This will always be my 1st place to order parts unless something goes horribly wrong.
Item arrived quickly, works perfectly.
Helped me find a rear axle assembly for a 2004 Jeep Wrangler Unlimited. Service was very prompt, thorough with notifications of shipment along the way. Very good service overall
Very fast and eager to do business
I checked both online and in retail stores and OEM gave me the best price for which I received a quality Car part that looks and functions great. I would highly recommend OEM and Lisa Hayden was a delight to deal with. Thank you OEM and Lisa
I ordered a 2003 H2 Hummer transfer case,The order was placed fast and simple.Was sent a tracking number and within the week,it was delivered to my front door.I installed myself and its working perfect.Would recommend to anyone.
Was the right part. Good sales agent. The part arrived a couple days later then what they said . Overall they had the right stuff. I would recommend if you know your part number to deal with this company as they do come through.
I had a great experience working with this company great price and the right part the first time. Part works great and the price was very good.Bought display screen for my 2016 edge.
This has been a seamless transaction beginning with (Richard) the sales rep thru to Lisa with customer service. She contacted me throughout the process from shipping to after delivery. I appreciate her attention to detail throughout this experience. I have passed my thoughts to the shop while nudging them install the steering column...All is good here. Tim Farsaci
Was shipped soon and arrived as described
I am very pleased with my part i received from oem auto parts. Part has been installed and is working great . The staff/ peter b was very professional and did a outstanding job with all aspects of purchase. I would give them a ten out of ten . I will recommend them to others.Thanks again
I was very pleased with the service I received when I called OEM Auto Parts. They were very helpful and friendly on the phone. Once I ordered my tail light it was delivered the next day. They were by far the cheapest I could find, Thanks for all the help.
Great service, I love the part. It was very easy to install.Lisa was extremely helpful. Thank you Lisa
Both Danny and Lisa were very helpful in ordering my instrument pod. The price was good and fulfillment was fast. Thank you both for your polite and positive service
Fast, courteous, and accurate. Alfred was great to talk to and, asked questions to ensure the proper product was being offered/sold, and got the part shipped out ASAP. Pricing was great too! Thank you!!
The wrong part was sent, but after I Contacted Lisa, she told me not to worry, no need to return wrong part and had the correct part a few days later. Very happy with the service and the part was in very good condition.
Ive been trying to find a solution to replacing my transmission but due to financial and personal loss of my only son, at at 9 yrs old my mom in January 2019 and x wife 11/13/2019 I havent been able to find anything I could afford. Last Saturday Pete from OEM in Dublin went above and beyond to help find something more reasonable he is the first person to take the time to lend me a hand and even though I cant purchase the transmission till February when I get paid again if he had not taken the time to help me just look at what is available Im not sure what I would do its been over 2 months since I have had no vehicle and its driving me crazy but at least I can see the light down the road. Thank you very much for you Help Pete I will be in touch soon and you are huge asset to your company they are lucky to have you there.Sincerely Roger.
Peter was great. The item came in just as in the picture, in a timely fashion. I will definitely use them again.
Order was fast and exactly the part. I recommend this service if your looking for hard t find parts.
These people treated me with great customer service.
Part arrived as expected. Good Service and tracking info. Delivery service was excellent and customer service too..
I ordered and received 2 each 2008 Mercury Mountaineer rims. The rims arrived on schedule and in excellent condition .
Easy process. Friendly staff. Product is just like what came with my car....PERFECT!!!
I have had good luck with this A/C compressor that I purchased for my 7.5 L F350. In Arizona it is crucial to have A/C and I am once again nice and cool. Thank you
Great fast service had my part verified with a photo and received in 36 hours. Highly recommend.
After much forethought I finally decided to make a comment. First, the product was in excellent condition upon arrival . It is installed and working fine. I am now satisfied. Thank you.
Lisa called knowing I needed a back glass for my mazda6, she gave me a price, I accepted and she had the back glass at my door step within 3 days, great job Lisa, Thanks
I received a transmission, and they delivered it on time. Great service. The transmission is working great.
I did purchase an air bag module recently, and found your company responsive with regards to contacting me quickly Stating you had the part, your price was fair, and the part does work and is presently installed.
Great service and good communication and follow up. The motor I purchased showed up early at my auto shop and I was billed the agreed upon price including delivery.
I called OEM when we needed a part and when I called, a man named Danny helped me. He was very helpful, friendly and informative. The only problem is it was a little pricey but they try and work with you. Thanks again ..Danny@ OEM. Amy S.
Had good service thru OEM, will use them again when i need more truck parts.
Great friendly people. Good service. Fair prices. The sales executive helped me to find my ECM for Subaru which was very difficult to find. Thanks.
I had an issue with a used part that I purchased. I contacted OEM customer service and spoke with Lisa. After explaining my problem to her she immediately began working to resolve the problem on her end. A very pleasant experience all in all.
Great place to order parts from fast shipping ordering customer service was five stars
My sisters car front door got damaged in a freak accident and it was 2019 Ford Fusion and the dealership was charging a bomb. These guys help me order a door for her for just under $500 although they did charge me a finders fees of $100 additionally. But I was okay with it since they saved me more than $300 and a lot when in comparison dealership. Initially, I had doubts since they are new but it was a good experience. Certainly recommended!
Excellent customer service and fast shipping! The auto part I ordered was perfect for the job!
I was skeptical in the beginning cause I’m new to the online buying.But was very pleased with product and quick delivery.
They were able to find the correct radio for my 2016 Hyundai and it works perfectly! I recd it within just a few days! Thank you!
Price was right and fit perfectly.....Im a happy customer
Very satisfied, the part needed, good condition, timely delivery & priced right.Would order from OEM Auto Parts again.
Mr. Alfred found me the item I needed and got me a good deal and got it to me very quickly! I am very happy with my purchase. Thank you
I order the part, was a perfect match my a/c is working now.Thank you 😊
YOUR SERVICE WAS VERY QUICK AND SATISFYING AND I FULLY APPRECIATE YOU AND YOUR STAFF FOR COMMITTING YOURSELVES SO COMPLETELY.THANK YOU [email protected]
I recently order a part that I found at a great price but I ended up not needing it. I called them to cancel my order and they were very friendly and helpful and got my refund processed immediately, very happy with their prices and customer service!
Service was excellent. Lisa went above and beyond to satisfy me.
Thank you for your company’s professional handling of this purchase. I’d contacted a number of “salvage firms” to locate this part. ALL of them with the exception of OEM AUTO PARTS were, at best, unprofessional. At worst ... I’ll-mannered, uninformed and no business skills. OEM AUTO PARTS kept me apprised of the status of the search for my part.Special thank yous and kudos to Peter BryantTim
It was a good transaction
Very professional and friendly. They went the extra mile to obtain the correct Computer for a Ford truck. I would strongly recommend this company.
First used part recieved was not really in the best of shape for use, they found a much better replacement right away.Prompt customer service returning phone calls and finding replacement parts.
They did a great job finding me the right part.
Great company to work with,my order was correct the first time and I was never pressured to buy and I got my order on time.
They are extremely helpful and and insured a very amazing experience, awesome customer service and took care of making sure the part was right and was good when I received it. Above and beyond expectations. They rock!!!
Great service and fast responce. Thanks for your help..
I had a very positive experience with OEM. Looking forward to purchasing additional items for my 2005 CL500 Mercedes
Incredibly helpful and easy to deal with. Part exceeded expectations.
Great service, easy ordering. Professional. Will be recommending to friends and family
Ordered a supposedly low mileage rear axle for a 03 GMC Safari so I could get my van back on the road... but, I had to sink a lot of money into it. Backing plates are rotted off and pinion yoke was wrong, so there goes more money.
I had tried a few places to find a mirror for my GMC Sierra and they kept sending me pics of the wrong part. OEM sent me the right pic the first time and followed thru till I received the part a few days later. I will be using them from now on. Thanks much!
They helped me big time. Saved me $400 on a intake manifold for my xg350.
Great prices good reliable parts check them out
Great place to di business, very accommodating
The part arrived on time in full working order.
She did a good job and was a lot of help
Thanks, Gene Ainsworth.
Request a part for my Alfa Spider.Response within 10 minutes, shipped within 5 days.Will use it again !
Honest and reliable people.Thank you .
Good service to me will be calling again
Great service,knew exactly what I needed.
I called and ordered a 231J Jeep transfer caseI was told they had one in stock at there facility in Northern California and would be at my house in 3-4 days, This didn’t happen it took 2 Weeks and came out of the East Coast, I was also sent pictures as I requested although I did receive the correct Transfer Case it was not the one they sent me pictures ofThe Transfer Case was goodThe BadTWO Weeks to get it NOT 3-4 daysNOT the one I thought I was gettingNot happy with there service not sure I’d buy from them again
Was exactly what I ordered and received it next day.
Experience with OEM was worth doing business with.
Good deals nice people.
Alfred was who helped me. The first part I got was defective but he paid for all the shipping and he was true to his word and got me a working part. I didnt even wait long. Id probably use his service again.