Needed a power supply for a used HP laptop computer. Salesperson greeted me, ask me what I needed went and looked up the correct numbers for the power supply brought one out. Wasnt quite the right size went back for another one. He open up the box, verified it was the correct one by attaching to laptop. send me off on my way with a friendly thank you 🙂

Love this store. All the favorite electronics invites you with great demos from the staff.

Knew what I wanted to get. Updated my sound system for the computer. Easy in and out.

Walked in to check out the Dyson cordless vacuums. The gentleman that helped us, John, was amazing. He was knowledgeable and friendly and not pushy at all. He let us hold different models and explained the difference between each one. We left with the Dyson Outside Total Clean and we are very happy with it.

Went to pick up 2 new phones with trade in. Id heard it was a nightmare and it would not be easy.Walked in was greeted, pointed to mobile, signed in and the person helping Taylor was amazing and got it done in 15 minutes.Fantastic experience

Got my online order at the curve side under 3 minutes as promised! This is super fast, faster than McDonald’s! Good job Dublin store.

Very friendly and knowledgeable staff. I didnt see anyone to help me so I went to the person sitting at the entrance. He called someone to meet me in the department and they were there in a few seconds!

Talk to the green squad. Thumbs up for them.

Typical Best Buy location with attentive and friendly staff. The displays in the computer peripherals section could use some tidying up, however. Unfortunately people like to take the keycaps from the keyboards on display and either put them on some other keyboard or take them home. Quite unfortunate, really.

Just you average, standard Best Buy. It is worth noting that mostly all the display models are working, which I know is not universal across Best Buys.I did not go in to buy anything, so I cannot comment on purchasing experience. The try on experience does leave my feeling a bit grimy though, I dont know how often the devices are cleaned (Im guessing not often).

This is where the Geek Swuad is. They give excellent service for your TV snd computer. I have been using them for years and wont consider going any place else for such services.

The gentleman at the door was awesome. He greeted me and asked if I had an order for pickup. He said wait here and he ran and got my order. He saved me from having to wait in a long line!

They were nice and handed me my PS5. Cant beat that. Store was clean too.

Very good service. Everyone seemed anxious to help with finding the item I needed and pointing out the difference between two models of the same product and then processing the exchange of a device that wouldnt work with the TV.

I went in for a price adjustment and was one day past the normal time frame but they handled it with a smile and made it super easy. Many times employees love to say No to anything outside the policy. The good people at Best Buy Dublin took care of it then apologized because it took a while as it was a bit complicated. Im sorry I didnt get their names but they did a super job.

Smooth. Its crazy to see all the stuff in this store.

Spoke for over 30 minutes with a peripherals/gaming department representative. One of my best Interactions I have had at any best buy location. I am only sad because I couldnt remember that spectacled gentlemans name for this post.I went in to replace my Razer black widow chroma v2, it is a very pretty but very loud keyboard. Ended up replacing it with a speed silver Corsair branded keyboard after much deliberation with the above stated individual. Ended up also getting an Xbox controller and Bluetooth adapter to use said controller on my PC.Good experience.

James was very helpful and patient in everything with us as compared to other shops like Lowes and Home Depot. Also had his promotions for our purchase. We gave Best Buy or business.

RJ, Shawn and Evan were very helpful. My wife needed a phone and the boys came thru with a new s21 navy blue! Sorry RJ I didnt want them to cut the cable!

Great customer service in the Appliance section. We were able to compare different brands and options. James our sales guys was very knowledgeable and patient. He helped us find the right appliances and get the best deal. We are happy with our purchase.

The people are nice and actually help and the items are regularly restocked which is more than convenient 5/5

This is the BestBuy in Dublin. Staff are very nice and helpful but I went there to get a strap and extra charger for my Fossil Smartwatch (which I bought at Best Buy too), a waterproof case and adapter for my Pixel 4a so I can charge and at the same time play music using the aux in my car but they didnt have any of those in that store. Not sure if other stores carry them though. I havent checked yet.

Just like all the other best buys. Lots of employees standing around, almost no non-iphone accessories, and the opposite of knowledgeable staff...

Went for computer repair. Very efficient and observing good pandemic protocols.

Clean, well lit. I couldnt find the type of stylus I wanted in store though.

I mean, its a big box home electronics store. Service has always been good even if it takes a moment to find an available worker. Stock levels have always been good on everything Ive come looking for except the PC department which primarily deals in cobwebs and dust.

I had my usual experience at Best Buy. Too many interruptions by staff when I was just browsing (even though I know they mean well). Everyone wasfollowing the current COVID-19 protocol ( 👍👍). I will return because on the whole, I enjoy shopping there.

I will never shop at Best Buy again, the store has a policy of not answering their in store phone, in making an error in ordering, it not allowed to correct or cancel the order, you must wait until wrong item is delivered and then return it. Boy they aint Amazon by a long shot.Bye bye Best Buy

Very helpful employees and very quick service. This is first time coming into Dublin Best Buy. I loved the store.

Great service. Very knowledgeable salesperson. Great experience. Have bought all my electronics there and will continue to do so.

Always get good service here, been going for many years. Can count on honest advice from employees.

Quick pickup for online order, ready quickly

Ordered online for in store pickup of a JBL bluetooth speaker. The process was smooth and service was friendly!

Allegedly they have manufacturers make specific model numbers just for them even when they are exactly the same product. This keeps the you from getting them to price match.

Friendly service! Got all my questions answered and found what I was looking for.

Curbside delivery happened quickly after I notified them I was in spot #4

Service is usually quick as long as its not Black Friday... I usually go here for my phone screen warranty for replacement, since I usually crack my screen protector every 3 months

Great service and actually had items in stock. Found the computer I was looking for and all the staff was friendly and eager to help and this isnt true for other Best Buy stores.

Though it took a while to get help, Jeremy was fantastic. Very helpful and knowledgeable. Store had really good Covid protocols. Great price on the Motorola phone I bought.

We always get great prices and excellent service at this store, with only a few exceptions. Some employees have worked at this location for 10+ years, and staff is always eager to help. Best Buy price matches with Amazon, and the curbside pickup is a breeze. I’m a big fan of Best Buy as an alternative to Amazon, and for higher end purchases, the magnolia store inside this location is a class act.

New moto modem for xfinity

Fast service everybody help me find what i needed...

Great place to find your gizmos and gadgets

Salesman is on commission. Thats OK. You get your moneys worth on the high end stuff because they are highly knowledgeable. Very impressive presentation on big screen TV displays. Mr. Cherry was outstanding. I will be buying from him tomorrow.

Bought appliances to re- do the kitchen. Service was outstanding!

Horrible at answering their phones. Been on hold for 6min just just get hung up on. Several different occasions it would be much faster to drive to the dam store vs trying to talk to someone by phone.The pics are 2 different calls and I never got to anyone.

Great selection. Great service.

They have many salespeople on the floor, easy to get help. Good inventory of sake items.However, some sales people are more knowledgeable than others, so ask around.

Great curbside pickup experience for my online order! The single item I ordered was ready for pickup in less than 30 minutes.

Great Best Buy location and polite informed staff! Got in to trade in an iPhone, was in and out within 10 minutes with the gift card. Great customer service! Also, one of the best trade in values offered in the market for iPhones! Recommended!

Very knowledgeable sales staff.

Local in-store pickup staff was super helpful to me -- gave me good service and what I hope will be good guidance in solving a problem getting my lost rebate from corporate. Store seems nice -- staff trying to be covid-safe.

Salesman was very helpful and he helped me find correct charger cable for my computer.

Best store in the area for electronics with excellent customer service and almost all of the sales team has very good knowledge of products they sell.

Great customer service. Went in for a particular item (after being unsuccessful elsewhere), and got exactly what we needed!!! Thank you Best Buy

The person at the front was able to direct me to the right section of the store of the item I was interested in buying.

Still a awesome store

Comfort able place

Great store, very spacious which allowed for social distance. I didnt give the store 5 stars only because I was initially assisted by a very rude staff member. He ended up having someone else help me which was great because the next guy was super helpful and nice.

Very friendly & helpful.

The employees who work at this bestbuy are wonderful. They always know where items are located, and are always willing to assist.The stock here is not great but at least the employees will help to order things that arent there.Along with the stock, the only criticism I have is that the store is a little unorganized. Despite this, the employees are able to find out of place items.Overall, this is a good bestbuy if you live in the area and need to get something quickly that isnt too intense stock wise.

Clean store, well stocked!

When shopping at Best Buy its easy to see why Online shopping has become so popular. Good luck getting someone to help you with a purchase if you go there.

Great store with a great selection. The staff was really friendly.

Most of the employees have a good knowledge on the products that they were in charge of selling

This Best Buy location is quite well staffed. Everyone is very helpful and gives you the right direction and advice. I went in for a TV and Alex, the salesman, patiently answered all my questions and gave me info on various TV brands and models.

01/08: This feedback is specifically for the personnel at the Geek Squad. I had a need to see them to get my iPhone fixed and the lady at the counter was pretty rude and hardly interested to help. When asked for supervisor to seek additional help, the answer was that supervisor is not in the store. Waste of time - would try to avoid this place as much as I can in the future.

Good prices and a wide variety of products available. Staff are friendly and helpful. Cashiers are quick for check out the products and even when was president’s day the shop was not crawled

A satisfactory buying experience. We looked up the item we needed online ( A 139$ 27 inch monitor - great deal! ) and then got it with the assistance of their helpful staff. Truly, Ive got no complains.

Bought a Blu-Ray player online and picked up here today. Pickup line was 3 people in front of me but the pace was quick. Many people wandering around inside. Several employees tending to business.

Amazing service. We ordered a washer dryer and it got delivered on time.So this might seem a bit expected but it absolutely not.We went to 3 stores before this ordered twice & had to cancel both times. One of them lost our appliances in transit and the other one broke it in their warehouse.And all of the retailers did not have choices. If they have the washer then they were missing the dryer and vice versa.No such nonsense here. Walked in. All the models on display were available to be delivered within a week. On time delivery with fitting.I wouldve gone to BBY earlier if I knew they sell washer dryers.

Its Best Buy. Consistent, good prices and selection. I did an online order pick-up and it went quick and easy. Very well organized...

Good staff and not much options are available on electronics we purchaseSimilar price as amazon or other vendor. No big difference between others and best buyNo offers

Best Experience I ever had.! The customer service was awesome..helped me out with the a car stereo..explained everything to me

They had the printer we needed, and the knowledgeable associate helped us get the right cable too.

Quincy is the best! I met Quincy about a month ago while looking at TVs, for a future purchase. We went back on black Friday and to my surprise, he was there and available. We were in and out in 30 minutes with TV, sound bar and mount!

Magnolia gave good service tonight! They helped us look for this specific TV all around the store and compatible Bluetooth sound bar speakers and helped load it in the car. Happy new year!!!!

Came here to pick up an item I bought online now I know there was going to be a line but the fact they only had one person doing online pickups with about 40 in line was crazy. After each order she went back inside took her time finally to bring out the item. Should have been 2 people or at least ask as few next in line there names and bring more than just one at a time. Finally after an hour it took to get through 7 people I rudely got my item and thought im not coming back here. I get its busy but frowning whole time no personality and rudely greeting customers not a good impression

Went looking for a new iPad...salesperson at first cant find the model I want, then he can, and suddenly my best option is across the SF Bay....60+ miles round trip. Not the brightest experience Ive had, but Best Buy is becoming infamous for not having material on hand, even though its on display. Went to Costco, bought everything & saved money.

Its nice saves

Went there to get a TV stand they had it priced at $260 showed them a cheaper price from another store that was $100 cheaper and they price matched it at $160, Best Buy for the win!

Knowledgeable staff with stock, easy to go in and pick up

Always been a go to place for my electronics needs, staff always very helpful and really appreciate their willingness to help me find what I need at the best price point. Even if not from Best Buy themselves (don’t tell their managers).

Too much good stuff

I been a member thinking the return policy is good but after I tried to return the less than 30 days item, they never accept and the customer service is not friendly very arrogant to deal not even a single smile. I don’t want to go back again here and I will cancel my membership.

Staff helped me get what I needed, right by the door, so easy, thank you

Great and helpful staff !

Nice to shop at best buy!

Free electronic recycling. Limit of 3 per day.

Dublin store is Highly organized along with a calming ambience as soon as you enter the store (unlike Union City location). Ill go here, from now on!

Great store for electronic devices

Nice take care customer

One of the best locations in my opinion. Always has the most selection of 4k blu-ray out of any best buy stores in the bay area.

I love this store

If you havent been to Best buy in the past year I highly recommend doing soSeriously so much more then just TVs and computer equipment and I mean they had a lot of different stuff I dont even know where to begin so good riddance frys electronics I found a new grown up toy store

Close to home great customer service

Had to return and replace an iPhone wireless charging accessory. The process was easy, fast and everyone was helpful.

Price match works great, awesome customer service. Heaven for techies. 👌🏽

Good store, interesting staff, could use training on how to handle corporate owners.

I bought appliances for my new home. Many choices for fridge and washer/dryer. But customer service was not that expected. I talked to a guy first but he was not that happy to show us different stuffs then I called another guy to help me. Eventually we found the stuffs we wanted.#Reasonable_price, #free_delivery