user
Alpha Luxury Motors
505 Ogden Ave, Downers Grove, IL 60515, United States
Appearance
Alpha Luxury Motors
Comments
Iv
Review №1

Awesome place to buy a car. Henry helped me out a lot and made the process very fast and easy. They also helped me get a good loan since I couldn’t get approved. I highly recommend this place

Ni
Review №2

We drove about an hour away to purchase our 2013 BMW 528 cash from Alpha. We drove this far because of reading reviews from others about this dealership! When we got there, the car was in great condition, everyone was helpful and worked with us on our purchase! It was well worth the long drive! There is an issue with the lock that work no hesitation they said they would help with and also getting us the additional key which would’ve cost a few hundred bucks! We recommend anyone that’s looking to purchase a luxury car for a good price to go here! We now have a 528 2013 to go with our brand new BMW X5! When we buy our daughter her first car, we will be back!

Zi
Review №3

I had a wonderful experience purchasing a used Mercedes at Alpha luxury motors. The process was stress free and pleasant. Helped me with getting a financing even though my credit was not that helpful, the sales person was very knowledgeable. He was able to fulfill all my questions and requirements, will be back soon

ra
Review №4

We will never buy a car from this place they’re thieves I will leave the rest to your imagination don’t ever given cash!!!!

Dy
Review №5

Best experience you could have imagined. I am a first time car buyer without perfect credit, but I walked away in my dream vehicle with an affordable payment. Great place

Za
Review №6

I purchased my first vehicle from this dealer and they were awesome. Henry was very professional and he made the buying experience not stressful. Id definitely recommend using this dealership if youre looking for a vehicle.

Ke
Review №7

About as used car salesman as it gets. Went to pick up a 2012 Wrangler with 64k miles - drove 1.5 miles down the street to get gas for trip back to St. Louis and car wouldnt start. Waited a while and after multiple attempts car started and I took back to Henry They said its not that easy to back out of a deal (15 day IL lemon law on used cars) and since it started I kept it running back to St. Louis. Have had in St. Louis for about 10 days and has since thrown two error codes / check engine light (P0456 EVAP Leak) & (P0513 Invalid Skim Key) which is the reason the key wouldnt start the car. My guess is they disconnected the battery to force a engine light reset and sold it as fast as they could. Shady, shady shady - stay away and dont waste your money with these professionals

Me
Review №8

Great experience with Alpha Luxury!! Henry was extremely helpful with my process and made sure to explain every thing! (I had alot of questions!!) LOL I feel confident about my purchase and would highly recommend Henry and his team!!!

Ra
Review №9

My son purchased his very first car from these guys. Both Adam and Moe took great care from start to finish. It was one of the better experiences Ive come across in regards to car buying. I highly recommend talking to these guys to find the right car for you.

Ca
Review №10

Henry was great. Helped us a lot and we were in and out!! Great sales man!!!

Ku
Review №11

I was in the market for an Audi, and found the perfect one at this dealership. I called and a kind gentleman, Ali, answered the phone. He answered most of my questions over the phone, which I appreciated because I live over 50 miles away. As soon as I walked into the dealer, after making the appointment, I was immediately greeted by Ali. We talked for a little bit, went on a test drive, and I left with my Audi. Ali was truly a big help throughout my purchase. Super friendly, honest, and not pushy. He wanted to make sure I walked away with the perfect car. All the staff here are super kind and helpful. I would 100% recommend this place. Thanks Ali and Alpha Luxury, for a great experience.

Ta
Review №12

They are a bunch of great guys running this business. I found them honest & helpful. Alpha Luxury Motors is the place to buy your luxury used car. They have good & competitive prices, are quick, & will bend over backwards to help you out. I would definitely recommend seeing salesmen Ali, he was kind and respectful which I don’t see a lot these days. Highly recommend!!!

jo
Review №13

I recently purchased a vehicle through these guys and I have to say they were fantastic. Easy to get ahold of and easy to work with. I wanted to get the vehicle inspected at one of the bmw dealerships before I bought it, since I was driving a long ways to purchase the vehicle. they drove the car down to the dealership for me at a short moments notice. They gave me a stellar deal on beautiful car. I would definitely recommend anyone purchase vehicles from this lot!!! 10/10

Je
Review №14

We just bought a car here, the experience was amazing. We went to 4 dealerships before coming to Alpha Luxury Motors, I would recommend to anyone to not waste your time going anywhere else. Henry and Glen were very easy to work with, they go above and beyond to provide exceptional customer service. One of the best things is that they stand by the cars they sell. When I am in need of another car I will be coming straight here and will highly recommend them to anyone I talk to looking for a car.

Hu
Review №15

I went in with an inquiry for an SUV and had a great experience with the staff! Ali was knowledgeable about the inventory and gave me great insight to narrow my search for my newest vehicle. I would absolutely recommend this dealership, they’re professional and not pushy whatsoever, phenomenal staff!

Th
Review №16

All I can say is great, polite & fair to customers. Me and my wife extremely happy with our new Lincolin Navigator. Thank you

Sa
Review №17

Very well organized place. The service was exceptional. The people there are very trust worthy. They are very straightforward and they dont have any tricks. I am very happy with the car i have purchased. So far no problems. Will definitely recommend the place to anyone

Ka
Review №18

Bought my Audi A6 from here. The car is in great condition and have been performing well. They take care of their customers 💯

Me
Review №19

I just bought my Mercedes Benz truck from here and I am so pleased with the service I received. My son and I went to the dealership just to see the vehicle in person. Henry was so kind to my five year old and shook his little hand, it made my son feel like a young man. I love my truck and I would recommend this dealership to anyone in the market for a luxury vehicle.

Ge
Review №20

Glenn & Adam are friendly, courteous & professional in person and on the phone. They provide extensive info and numerous photos of the vehicles on their easily-navigated website. They were very accommodating, and offer fair pricing. I’m very pleased with their service and the car I bought! Highly recommend!

Bl
Review №21

Talked to them at the phone about a tesla but before i asked them to price my trade in. They said can t do it over the phone with the VIN and i have to bring the car in person . I went to them to tell me they will not give me not even 5k for a car i paid last year $15.500 so i turn around and left is insane also made me drive 50 miles with tolls for nothing this place was a waste. They could tell me over the phone with VIN from the first place how much is my vehicle value and we are talking about 10k miles on my car so basically my car is like new.I m a review only person, but this place had nothing to do with the 5 stars they have.

Pi
Review №22

Great place to buy your car from!!!!! They will make sure you leave happy with a great car. Henry will work with you make sure you get a great car...the stuff is great people ...Thanks Alpha Luxury Motors.

Ya
Review №23

Would not recommend at all I got a BMW X5 from them and the the rear wiper arm was broken they promised to fix it and even put it in the contract yet it is now 8 months later and they still have not replaced the wiper.

Da
Review №24

Great experience buying a car for our son in college. Good value and their inside customer service team went above and beyond. Would definitely recommend!

Ja
Review №25

Recently purchased my Lexus from the guys at Alpha Luxury Motors. I appreciate their patience, honesty, and experience. They offer fair priced vehicles. Treat you well. Dont pressure you into anything. Thanks for taking care of my family, I will definitely be recommending you all to my friends and family.

Co
Review №26

I had the pleasure of purchasing a BMW X6 three weeks ago,I lOVE my suv & service was AMAZING,I would definitely recommend Alpha luxury Motors .. 👍Henry/Moe & Adam.

Ga
Review №27

I purchased a bmw x5 from them. Henry was so helpful and made the process easy and stress free. Highly recommend this dealership!

Eb
Review №28

I had a great experience working with Ali. He was very helpful and professional. I would highly recommend this place to anyone looking for a new car!

ye
Review №29

I just got a car from alpha luxury motors, it’s just like a joke. Browsing through Facebook market and I saw the car, I messaged and Henry Was the one who attended to me, we finalize everything in just a day, the customer service is awesome, what a great organization with friendly people. Thanks Henry, you are the best. I sure will get people to buy from this company and will surely buy my next car here. 😀

Fa
Review №30

I Recently purchased a Lexus from Alpha. And I couldn’t been happier with the vehicle, Henry answer all of my questions and helped with anything I needed.

Jo
Review №31

Purchased a BMW X3 and was very impressed with the entire sales process. Our salesman Henry was a pleasure to work with.Joe

an
Review №32

It was a very nice experience buying a car from this place. Henry was nice and honest and explained everything properly. Highly recommend to all my friends and family!

Pa
Review №33

Great buying experience. Best price on the car we were looking for. No games and nice to deal with. Buying our car here was easy and we would buy from them again.

Zo
Review №34

I just bought car from Alpha luxury motor.Me and my dad really like that place there so kind very helpful for finding good cars.Very easy to buy a car here.Specially Henry that guy is helped a lot.Thank you so much.

Sa
Review №35

I will come to Alpha Luxury Motors for any car I buy in the future! Henry and Adam provide the full customer service experience.. their expertise made the purchasing process smooth and informative, and they answered all of my questions in a timely manner and were always reliable. Head to Alpha Luxury Motors and you will be treated like family!

Ja
Review №36

I had a very tight budget and Henry helped me find the best car for the money I was willing to spend. I spent countless hours at other dealerships and on various websites but ended up finding a better deal here than anywhere else here. Thank you!

es
Review №37

I love you new Benz, thank you Alpha Luxury motors for your great customer service. I had a great experience! Highly recommended.

Ib
Review №38

Wonderful dealer friendly staff assisted me with the sale of my vehicle for top dollar. Thank you!

Ch
Review №39

Bought a 2014 Tesla Model S from here, great guys, car is incredible :D Henry was very helpful and stayed on top of things. I would recomend this place to anyone looking for a used car with minimal flaws.

Ab
Review №40

Best dealership. Really friendly people Henry hooked us up. Thank you sir!

Ed
Review №41

Great people to work with got my new bmw from Adam. I would recommend alpha to all my friends and family

Ma
Review №42

Had a great experience, will definitely recommend this dealer to my friends and family

Ko
Review №43

My sales is vary patient even you in a bad situation I would like to give him a ExcellentMost courage men and his name is Henry thanks man I really appreciate your help !!!!

Dy
Review №44

Bought my bmw 328xi from here quick and easy process highly recommend!

Ma
Review №45

Came to IL state to get the car,Simply the best dealershipKeep the good work up guys 💪Thanks for your help Henry

Ma
Review №46

Henry was very patient and answered all of our questions. First time buying a car so it was a learning experience 😌 He helped us find the car we are looking for.. I am very happy with our purchase.. definitely recommend him for our family and friends

Fa
Review №47

Highly rate this dealership. Buying a car is a pleasant experience that is quick and easy.

Za
Review №48

The service here is amazing, they are very honest and straight to the deal, they do not trick you, or make things more complicated than they need to be. Its honestly a great place filled with great people, and if you are looking for a car i definitely recommend coming here.

Om
Review №49

Amazing buyer experience here; the salesman are all so knowledgable and so willing to help. No shady business here!

ma
Review №50

Awesome place to buy a used car from. Hassle free.

Pa
Review №51

Place has terrible customer service, their salesman don’t like selling cars.

De
Review №52

Today I bought a Jeep Grand Cherokee with the help from Adam and Henry they are very helpful ...Very polite and honest ..I would definately recommend my friends ...I will definately come back ..Again Thank you Luv the Jeep...

Ga
Review №53

Both Adam and Henry helped me find the car that I wanted, both of them even helped me find a car when the seller of the original car I wanted didnt want to sell. Ill recommend this dealership the next time any of my friends are looking for a car.

To
Review №54

Bought an Audi 4 months ago. On the day I bought it the salesman told me they would send me the second key and the title in the mail. 4 months later, I never get my second key and have called them several times, they told me that the salesman does not work there anymore and I will not be ever getting a second key despite proof.

ro
Review №55

Pics were much better then car was in person waste of a 700mile trip

Gr
Review №56

Very friendly and professional. Both Henry & Adam were a pleasure to deal with.

Information
6 Photos
56 Comments
4.8 Rating
  • Address:505 Ogden Ave, Downers Grove, IL 60515, United States
  • Site:http://alphaluxurymotors.com/
  • Phone:+1 630-541-6609
Categories
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations