I have been using the storage facility there for 10yrs and its been a good experience with clean well lit 24 access. Staff is attentive and respectful.
I have rented from this location at least 5 times in past 3 years and never had any issues until last month. They even installed the hitch on my truck. I rented a trailer and got the insurance coverage. THEY hooked up the trailer and had me test the light. Pulled out the facility which is right off I20 and bam, they didnt tighten the trainer to the tow ball. The emergency brake chain was also longer than the safety chains so the brake didnt work. THE MANAGER STILL HAS NOT RETURNED MY CALL. Uhaul roadside assistance came out and untangled the chains, reattach the trailer and states that the trailer and chains were not secured properly.They charged my card and refuse to call me even though I wrote on the return contract and reported the incident.
Got the parts I needed for my truck very friendly
Very friendly and helpful staff. Been to alot of uhauls and the young man who help get the hitch off my rv was the best!
I always feel as though,Im not a priority when I go into this business. The drag there feet to assist and always dry and very slow as if they dont want your business.
Never use this U-Haul location. Misleading information and completely overcharges.
Great place. Friendly staff.
Excellent customer service 👍
Hitch for everything including HORSES