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Furniture Zone
2350 Dickinson Ave, Dickinson, TX 77539, United States
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Furniture Zone
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La
Review №1

Stephanie & Mark always go above & beyond for their clients. They genuinely care about their customers needs, & truly listen to what you’re looking for. They do not make you feel like you’re being pushed to buy anything, & they are more than helpful when you’re needing options. They take into account all of your needs & find the best match for you. They’re a family owned & operated company with families in mind. If you’re in the market for some new furniture Furniture Zone is definitely the way to go. You will not be disappointed. Another neat thing is if they do not have what you’re looking for Stephanie herself will sit down and find what it is you’re needing & can order it for you. They have multiple ways to accommodate their clients needs. Check them out today.

La
Review №2

We bought a brand new bedroom set with Furniture Zone-we had such a wonderful experience! Stephanie, the owner was so helpful, personable, and efficient. I showed her what we wanted and She found me the exact set, $1000 below the prices we had previously found. We got our order promptly (during a pandemic-wow!) and it was delivered, and set up perfectly! They’ve got customers for life with us!

Ro
Review №3

Very Efficient Furniture Store Really Nice Manager & Good Quality

Na
Review №4

Absolutely AMAZING customer service!! Sweet family owned company. They will make sure you are 1000% happy with every piece of furniture you choose!! We been to them multiple times and every time our experience gets better than the last! We as a family thank you for everything y’all do for our community! ❤️

Am
Review №5

Stephanie has AMAZING customer service. She sat with us and helped us get everything we wanted for our home. The delivery and the guys who put our furniture together were fast and very helpful. I love this store. It’s our only go to for any furniture. She really goes above and beyond to try to find us affordable furniture. She gave me three options of what I wanted in different price ranges. All of the furniture is of exceptional quality too.

Ju
Review №6

I have bought several pieces of furniture and all are reasonably priced and very good quality. The team at Furniture Zone are very friendly and went above and beyond to insure the quality of service they provided. I highly recommend Furniture Zone to all my friends and family or anyone I hear that needs furniture.

Jo
Review №7

Exemplary customer service. Friendly staff and delivery was fast. Wide range of selection and quality of products are very good. I get a lot of compliments from family and friends when they come visit.

ki
Review №8

Well I am looking around for a place to purchase a living room set.. I usually always look at the reviews before I go to check out a store. After reading the responses from this store to others that are leaving reviews. I will NOT waste my money here. The responses are so rude and unprofessional. I Will NOT spend my money on a place that does NOT respect their customers or anyone else leaving a bad review. Just flat out unprofessional!Update: Again a rude response! You will never get my business or anyone I know with this unprofessionalism smhHow do you apologize in one sentence then state that it’s an unfair review from someone who has never been to your store? If you read my review correctly, clearly it states that I’ve never been there and said why. Unfair? How is it unfair when everyone can see how rudely you respond to reviews. It does not matter if the reviews were from fake accounts or not, there is a way to professionally respond back to them and you did not do that. So yes my review is very fair. 🤗

Sh
Review №9

I have previously bought furniture from this store, and the quality is great! Not only that, but the customer service is awesome! Stephanie sat down with me during my visit to help me find exactly what I was looking for! Delivery guys were great, and helped me get my furniture together and where I wanted it! Definitely recommend doing your furniture shopping here!

Ka
Review №10

I bought my kids loft beds from Furniture Zone in Dickinson, TX. Stephanie was super sweet and helpful with finding something that was in my budget and what I was looking for. The beds were delivered and put together by the delivery guys which was awesome! Great quality products and amazing customer service. Definitely recommend to anyone shopping for furniture!

Le
Review №11

Stephanie (owner) is always super helpful at finding just what Im looking for. I have purchased multiple pieces from her over the last few years. I love to support a local company that gives back to the community also!

Do
Review №12

I love our new bedroom set from furniture zone! Best customer service and unbeatable prices. The owner, Stephanie, is so helpful!

Am
Review №13

Stephanie was awesome helping with my purchase. Lowest prices I could find and she was so patient with me making the tough decision on what I wanted. She helped me find the perfect sectional for my living room! 10/10 recommend

St
Review №14

Great prices, very friendly and family ran business! We absolutely love our furniture we have purchased and our mattresses are like sleeping on cloud 9! They are Always doing for our community and giving back to others! Thank y’all

Kr
Review №15

My entire house has been furnished with furniture zone’s products since the day the establishment opened. I will continue to purchase from Stephanie as she provides the best for her customers and is the best family owned store around. Thank you Stephanie for all you do for your customers and the community!!

Na
Review №16

Stephanie has always gone above and beyond to make sure we received exactly what we wanted! (Living room set, teenager beds, our bedroom set so far!)Her delivery drivers are also amazing and so nice and helpful!I highly recommend checking them out for any of your furniture needs!

La
Review №17

We purchase our furniture from Furniture Zone in Dickinson. They have quality furniture at a great price. Their customer service is top notch and they are very responsive to their customers. Do yourself a favor and shop at Furniture Zone!

Je
Review №18

My family has been purchasing from Furniture Zone for the last 4 years. The service has been outstanding with every order and the furniture is always quality pieces. Their delivery drivers are kind and professional. We have had such great experiences with the owners and staff we dont bother looking anywhere else for furniture.

se
Review №19

Bought a few different pieces from here and they were awesome. One of my favorite stores just to drop in and browse. Excellent customer service.

An
Review №20

After my house flooded I kept hearing about this lil gem in Dickinson called Furniture Zone. I went and visited their store, after several hours of looking at all of their wonderful options, I picked out furniture for my whole downstairs. Once it came in they delivered it and set everything up beautifully! Even three years later when I had an issue with my recliner she resolved it when technically she didn’t even have to since it was out of warranty. Super laid-back decision process. She’s very familiar with all of her vendors so if you have an idea she can pretty much show it to you right then. I’ve shopped at many other big name furniture joints and I will never ever shop at a big box furniture store ever again no matter what! Plus she has wine and cookies!! I mean who doesn’t like complementary wine and cookies while you shop!

Th
Review №21

Great place! Got a new bed and mattress in no time. Owners and staff are great. Prices are amazing. And the furniture selection is fantastic!

Al
Review №22

Keep changing my reviews. Ordered a bed set still isn’t here and won’t give me a estimated time they will be here. Staff are very argumentative and rude. Promise I will never buy from here again. Don’t waste your money here I spent 5000 dollars here and my things aren’t here. I should’ve read the reviews on this place. Take my recommendation and DO NOT BUY FROM THIS FURNITURE STORE!

Ka
Review №23

Owners are knowledge, work with you and keep you Covid safe. Great products and excellent quality. Customer service is better then Amazon.

Al
Review №24

I just want to say if you ever need furniture, I’ve found the best place to get it. Furniture Zone IN DICKINSON just saved me $1100 on basically the same product I would’ve bought at Ashley, AND I’m getting it sooo much faster. She didn’t rush the process. My daughter and I felt welcome and I felt comfortable taking my time and getting the furniture we wanted. It is by appointment only right now, but the availability is there. Definitely a hidden gem (I never knew we had a Furniture Zone here before today). I recommend 100%!

Us
Review №25

First of all, I have read most of the reviews and my mind was confused a lot. (Since the reviews were recently made.) But after I realized that the reviews were right and I had the same issues. Had to wait for a phone call almost 20 mins and had no help. I am not happy at all...Updated. 02-13-21I think you guys didnt read what I wrote there, I am refusing to purchase from you guys. Please stop COPY PASTE of the same answers. And try to resolve this issues. This so unprofessional, instead of refusing all this reviews please make some contribution to your business

Au
Review №26

Furniture Zone is the place to go if your looking for good quality furniture for good prices and top customer service!! Hands down one of the best in Houston Area!

me
Review №27

Stephanie and her team are amazing! I buy all my furniture from there and the prices can’t be beat, plus the quality is top notch. Can’t say enough good things about this store!

Ci
Review №28

We love furniture zone, great selection to choose from and even better customer service. We bought our dinning room table from here and love it!

Kr
Review №29

Excellent furniture and decor! The best customer service, prices, and fast delivery!

Ja
Review №30

This is the ONLY furniture store I will ever use. Stephanie and her team are exceptional and I love how much they give back to the community.

Cr
Review №31

Whenever I’ve needed something from Furniture Zone, I’ve always had a great response and a great experience. Beyond that, the store owners are a positive asset to the community.

Re
Review №32

Great customer service, couldn’t be more thankful for this mom and pop furniture store. Everything was on time and nothing was damaged.

ja
Review №33

I have never gotten SO many compliments on my furniture. I absolutely love every single piece I’ve bought from Furniture Zone and the staff is just as great!

U
Review №34

This store is scam, I think they are fake reviewing. Just to hide their bad reviews. They are not even letting people without appointment. I couldnt get one. Thats so weird. I wanted to purchase some furniture but I am reluctant. Tooooo many fake reviews.

Kr
Review №35

Refuses to keep word. Dishonest business practices. Stay away

El
Review №36

Very bad customer service. I wouldnt recommend to anyone. No one seems to take responsibilities for broken furniture. Once youre out of the door, they dont care anymore. And clearly, asking for reviews to be removed since they cant handle business. Stay away from this place!!!

Jo
Review №37

Amazing customer service, great prices, great store all around!

La
Review №38

Every time we visit the store we always find what we were looking for. Stephanie and the staff are absolutely amazing!

Al
Review №39

Excellent customer service & amazing prices!

La
Review №40

Great customer service and furniture! Shop small and support your local businesses!

Dw
Review №41

Good customer service and great people.

MI
Review №42

Worst service ever, even cannot price match (

Ka
Review №43

Absolutely love our new couch. We had a little mix up with the company financed through but it’s all good now and worked out! Stephanie and Jessica are awesome. They will make sure you are 100% satisfied. Thanks guys!

Ca
Review №44

They are SUPER friendly and helpful! I absolutely LOVE the table I ordered. There was no hassle, just easy and affordable. My table came within a week and the delivery guy was wonderful. He was super sweet and great with my kids. I’ll be sure to order from them as long as they are around💜

Kr
Review №45

Best furniture and customer service!

Sh
Review №46

Great customer service, clean store, great prices, and my money stays in my community. Plus I get to avoid being bombarded by sales people as I walk through the door. Thanks for always taking care of us Stephanie.

Ja
Review №47

Update 2/13/20: it seems there are a ton of fake reviews being left this week from friends/employees of Nova and Luna furniture. Those are the guys you need to watch out for. Furniture Zone has been a staple to this community for years and anyone you actually talk to will tell you that. They are nothing but helpful, kind and selfless. Dont let these spiteful reviews trick you. Defamation is not cool.Super sweet owners with beautiful furniture at the best prices! Just got a dining table and we are in love. Now my family members want to get new furniture. Will definitely come back when its time for new couches!

İs
Review №48

I received the product four months after ordering .

Ti
Review №49

Such a fun place to shop. The owner is very helpful and helps you find great furniture for affordable prices!

Nu
Review №50

We are a vendor who provide furniture to Furniture Zone, have 2-3 returned checks from them. They keep neglecting paying it. Very unprofessional! Worst service ever.

Je
Review №51

Stephanie was so personable. We came in 15 minutes to close but she welcomed us. You just dont find that good old home town service anymore. This is definitely where we will shop for furniture from now on.

An
Review №52

Great service and great prices! They always go the extra mile! Why go to bigger name stores and pay more money for the same product when you can come here for better prices and a much more personal buying experience! Furniture Zone is top notch!

An
Review №53

Great customer service! A flashback to 10 years ago when customers business mattered to companies! I ordered a queen bedroom set from a furniture store in Houston, which never returned my calls, wouldn’t answer the phone and left me hanging, so I cancelled the order before they shipped and went to furniture zone on the recommendation of a family member! Stephanie special ordered the bedroom set for me and I knew that Ashley furniture had been out of stock of the chest! I got the bedroom set but Ashley sent the wrong headboard, Stephanie still got me a bed up in the meantime until they shipped the right one, then promptly got my ordered bed panel and headboard out with no fuss! Instead of making excuses and not accepting any responsibility, which she really didn’t have to, she wanted to make sure I was good! Highly recommend shopping here at a local business, will be a returning customer for sure!!

Al
Review №54

Their show room is small, but they have many catalogues to look over and want your business. Prices are very good. We are still looking, but I was very impressed and will gladly send friends and family to them to look.

Wa
Review №55

Appointment needed, Customer service was 1 on 1 and great.

La
Review №56

Great store! Stephanie is very nice and always has great things in stock. Great prices and high quality. Fast shipping too. Shop local :)

Si
Review №57

Weve ordered several pieces of furniture from Furniture Zone. The store is small, local & family owned but they can literally get you anything you want at a lower price. Ive never had an issue with their service, quite the opposite. The owners have always gone out of their way to make sure we were happy. I recommend them to all of my friends and family.

Is
Review №58

I got robbed by someone who worked there when I tried buying a bedroom set . I paid in full more then I should lets just say that for him/them to scam me for my money and never give me the my furniture

Ta
Review №59

Stephanie is amazing. She loves what she does and you can tell. She WILL find you what you want and make the experience enjoyable while she’s at it.

Am
Review №60

I brought my sofa search here based on the recommendations of half of Facebook and they did not disappoint. Its a nice family-owned business with top notch customer service and very reasonable prices. I had already been to ~10 other shops up and down I-45 and had been very disappointed in the selection, prices, and/or customer service everywhere. Not only did Furniture Zone have the perfect sofa set, but they were also able to accommodate my rather pressing time line needs (I had family coming in from out of town and was trying very hard to replace my living room furniture before they got here.) Highly recommend! Will absolutely be back next time I need furniture!!

Be
Review №61

Great customer service and that young delivery boy is pretty cute. The owner is a lovely lady that you can tell devotes every breath into making this store as close to perefect as possible. Thanks for the bedroom furniture furniture zone!!!

Ch
Review №62

Small couple of showrooms but packed as tight as she could get it in there. Corner has entertainment for kids while you look. They have a vast catalogue collection and got us prices promptly and took our order quickly. Nice people, good prices, and clean showroom.

Ch
Review №63

The owner and staff are amazing. They helped my family so much after Hurricane Harvey.

Di
Review №64

Stephanie and Jessica are the best if they dont have it they will order it!

Ed
Review №65

Stephanie knows how to get your furniture fast, if you dont see it in her showroom. Shes knowledgeable and straight up!

Kr
Review №66

I will admit, Im picky and indecisive. When we bought our first home almost a year ago now, we went through Furniture Zone. We closed on our house a week before Harvey hit, so, of course, everywhere we went was incredibly busy with people trying to refurnish their flooded home. Out of everywhere we went, Furniture Zone went beyond our expectations. Stephanie was very accommodating, friendly and helpful! When I finally decided on furniture, she quoted me a quicker delivery time and cheaper price than everywhere else we looked (by far, and we looked at several places). For the same bed frame, I was quoted a one month delivery time from Ashley furniture.. Furniture Zone delivered in a week and at a cheaper price. Almost a year later, and our furniture still looks great. I highly reccomend!

Ly
Review №67

After searching several stores in vain, we found ourselves at Furniture Zone. Stephanie was extremely helpful and we are very satisfied with the purchase we made the service and the delivery. We are now furniture zone people and are making more purchases

Em
Review №68

Very bad service

Te
Review №69

I have got to say one of the easiest buying experience I’ve ever had with a furniture store. Stephanie you have a customer for life.

Am
Review №70

Friendly, honest, clean, good service, great place to shop and helpful to hurricane Harvey victims. Definitely will shop here when or if I need more furniture!!

Ja
Review №71

Horrible experience, terrible customer service, and very overpriced furniture and mattresses! Do your research before you buy! Don’t make the same mistake I did!

Mi
Review №72

Worst service ever

Cu
Review №73

Cute furniture, good customer service and great fresh baked cookies.

Ja
Review №74

Great place, great people! I have sent friend after friend over there and everyone loves this place, and these people!!!

Em
Review №75

Cheap, broken furniture

Ro
Review №76

Super sweet people to deal with. They can find what you want if they dont have it.

Ju
Review №77

Owner is a liar

Pa
Review №78

Great prices and very nice friendly people

BR
Review №79

Awesome place,good prices and great service

Ni
Review №80

Super friendly. Great prices!

Ya
Review №81

They are scam

Sh
Review №82

Patient, kind and knows her stuff! Thank you for making a stressful time so easy for me. I wont shop anywhere else for furniture!

Do
Review №83

Stephanie, Jessica and the team are AWESOME - I ordered something on the showroom floor and their delivery truck beat me home!

Ti
Review №84

Goes above and beyond!!!!!

Je
Review №85

Small. Lie stuck up people

Information
100 Photos
85 Comments
4.6 Rating
  • Address:2350 Dickinson Ave, Dickinson, TX 77539, United States
  • Site:http://furniturezonetx.com/
  • Phone:+1 281-309-9663
Categories
  • Furniture store
  • Home goods store
  • Mattress store
  • Rug store
From the business
  • Identifies as women-led:Yes
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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