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StarFine Furniture & Mattress
3503 Gulf Fwy, Dickinson, TX 77539, United States
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StarFine Furniture & Mattress
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RO
Review №1

Great service from this wonderful locally owned business, as always! Staff is always super helpful and friendly. Great quality items, in stock, and at great prices. Check them out before you go anywhere else!

Da
Review №2

These guys have really nice stuff and offer great prices!! Mr. Dale was a delight to visit with while we shopped for several different pieces. Justin was very professional and so kind. You must stop and check this little “jewel” of a place out!! Well worth your time.

Ha
Review №3

What a fantastic experience! We were helped along the way to pick out a beautiful leather sofa, and everyone was so friendly and sweet! The store is beautifully decorated, the store members are very knowledgeable about their products, and the furniture they carry is top quality! Im very impressed with the selection, the service, and how quickly everything is shipped! My husband and I always have a hard time picking out furniture but Justin and Connie helped us find the most beautiful leather reclining couches at a great price, and with fantastic warranties! Thank you Justin and Connie! You guys are incredible! We dont plan on ever going anywhere else for our furniture!

Bi
Review №4

I’ve been looking for a while for a new recliner! With the help from Connie, she found exactly what I wanted! She got me a great deal and delivery in 2 days, Star furniture in Dickinson is a great store with a great quality of furniture at an awesome price, thanks Connie! Will definitely shop here again !

Sp
Review №5

Went in over a month and a half ago and bought a mattress and adjustable base. Trying to help my wife out with our new baby with breastfeeding. Was told 2-3 weeks at most. I understand back orders due to Covid and under staffing with manufacturing or whatever so I was just happy to get the bed. Well it was dropped off a month and a half later and it was the complete wrong mattress. I called and they had no idea what went wrong. Heard everything from something went wrong on star fine furniture side, to this mattress is what I ordered, while I was looking at both mattress and receipt. They said that they would “possibly” reach out to me when the correct mattress would be in and delivered in another 2- 2 1/2 weeks. Didn’t hear one thing about making it right. Incredibly frustrated with this whole process and the customer service. Will not be buying from here again and I suggest you do the same if you want decent customer service or to receive your correct furniture, the one you actually intended to buy not the one they deliver, in a timely manner.

Je
Review №6

This was the best furniture buying experience ever! We went all over Houston looking for furniture but found everything we were needing here! Chuck and the manager Justin were both amazing to work with. Thanks again guys.

Sa
Review №7

Great deals on Memorial Day Sale! Staff were very nice and helpful.Update.. love seat purchased on Memorial week was delivered damaged, Im still waiting for an replacement, they will not give refunds, now they are saying it might be in till December, 8 months is a long time to get your furniture!

Pa
Review №8

Such a pleasure working with Connie. She’s very knowledgeable and helpful in helping you make the right choice. Always an enjoyable shopping experience at both stores.

di
Review №9

Rude sales person named Dale, insulted me by telling me price was too much for me. Sad for Dickinson, another business going down the drain.

Pi
Review №10

I was pleased when they allowed me to exchange a furniture set. No hassle! Nice people. They are not hassling anyone to buy anddefinitely will direct you to right choice. They will work with you at your pace. Definitely will be going back.

Ar
Review №11

Mr Dale was very very patient and extremely knowledgeable towards our purchase. Thanks a million Dale

He
Review №12

This store has a great collection of furniture.The staff is very knowledgeable here. They know how to decorate and organize furniture appropriately. This helped when my wife and I were unable to decide on some furniture decisions.The staff also arent car salesman that try to up sale you. Theyre honest and they will work with you if youre on a budget. They also give honest answers to your questions.Finally, they have had inventory even with the covid crisis putting a strain on their freight logistics. I have been able to stop by every other month over the last year with my wife because of this.This is my favorite furniture store. Nothing comes close. My wife and I will be coming back here for years.

Lu
Review №13

Justin and his team are great and very professional. Star Fine Furniture has a great selection of name brands to select from and prices to fit everyone’s budget.

ju
Review №14

My wife and I stopped in at Star Furniture in Dickinson for the first time to get a rough quote on adjustable beds and High quality mattresses. I couldn’t believe the outstanding quote Connie Martin offered us, so yes I locked in on that deal before we left. Will definitely be back in less than a month to pick up some wall Decor as well. Highly suggest giving Star Fine Furniture a chance, Great staff very clean and large show room.

iz
Review №15

Our shopping experience at Starfine Furniture in Dickinson was phenomenal! Connie’s knowledge and customer service was excellent. She helped us pick out the perfect sofa. We would definitely recommend this store. Thank you

Ma
Review №16

Barry is the man to see. If you don’t like being watched and harassed like a typical furniture store then check these guys out. There is no pressure to buy and they are very low key not pushy at all. Beautiful stuff and great quality

Mi
Review №17

Awesome customer service. Found exactly what I wanted. Best quality in bed frame and mattress plus for a great price and a big holiday discount.

De
Review №18

Connie was great. She asked all the right questions and helped us quickly find the furniture we needed. A very nice store with an excellent selection and nice staff. We highly recommend this store.

Ro
Review №19

Great experience. Folks are friendly and NOT annoyingly so. Connie and Daniel where very helpful. Good quality furniture at fair prices. None of that cheap pressed board stuff.

Da
Review №20

My husband was scheduled for a very serious surgery that would require him to sleep in a semi reclining position and he would be unable to get up the stairs to our bedroom when he returned home.. I had 4 days to find a reclining sofa to accommodate his needs. Connie and Justin worked with me for 2 hours to find the sofa that would fit his specific needs. Damon Brown, the warehouse manger agrees to deliver the sofa on the day I needed it there and Justin waived the delivery fee. Thanks to them, we have one less issue to worry about. Thank you Justin, Connie, Damon and Star Fine Furniture! Dickinson is lucky to have you in our community.

Su
Review №21

Great selection and great customer service. The store manager, Justin, was very helpful and accommodating. Will definitely shop here again!

Ge
Review №22

Dale is an incredible person to work with while looking for furniture. He does a great job of listening and understanding what type of furniture I’m looking for. He works relentlessly to find the perfect pieces for me. He’s is very personable and available to answer any questions I may have. Definitely looking forward to purchasing from him again.

Sh
Review №23

Had probably the best experience buying furniture. The sales rep. DALE was awesome. He wasnt there trying to just make a sale. He ask me what I was looking for and what I wanted to spend. Found exactly what I wanted. So if your looking to buy some new furniture, Go see Dale he was at the Dickinson location.

Am
Review №24

Dale was super helpful today when I was trying to decide on new bedroom furniture. He was knowledgeable about all of the brands and components. Also Star Fine Furniture is local and beat some of the big name, big city prices! Will be back!

De
Review №25

The sales lady we worked with, Connie, was extremely knowledgeable about her inventory and very personable. She helped us with every aspect of our search for a new sectional sofa and also was an exceptional design assist for fabric selections and accessories.We would definitely recommend Star Fine Furniture and Connie for all of your furniture needs.

La
Review №26

Dale was absolutely great this morning! He helped us find the perfect pieces for a new home and made sure we knew all of options to make it perfect for us as a family. Highly recommend him and his services to help you find great deals on quality pieces.

Da
Review №27

Bought a new mattress..And got aBackbackBack order slip..( matress mack)On a better note .. the guys that loaded it were top notch.And The salesman was knowledgable and didnt push ..Guided us to what we wanted according to our feedback..

Th
Review №28

We worked with Connie and had an awesome experience! So happy to buy furniture from a locally owned company. Furniture quality is very good. We special ordered their Craftmaster F-9 sofa, chair, and ottoman. Really great option to custom design your living room furniture. We also special ordered our media room seating there. Connie was absolutely amazing. She knew the products very well and knew how to steer us with our buying decisions. I recommend StarFine Furniture to anyone who has needs for mid to high end furniture ! Ask for Connie!

La
Review №29

I was greeted at the door and immediately taken by Connie to what I was looking for.She was very knowledgeable and showed me what I ask for and not alot of other things that I had no interest in.I didn’t have a lot of time to spare and she was very efficient. The selection was good and the furniture looked very nice. Can’t wait to get it home in my living room.Thanks again.

Sh
Review №30

The salesman and staff were great. Clean well lit and a pleasure to shop there.

Jo
Review №31

Out favorite place to buy furniture. Connie and staff are always so friendly, helpful and very professional. You have forever customers with us!

Ci
Review №32

The shopping and buying of a king mattress and platform was great sales associate recommended a mattress protector and delivery and setup which we agreed on. Day of delivery mattress pad did not show up, so I called and was told I would have to go pick it up at the store. We went to store and got pad, we asked sales associate about getting some off the price because we had to come back and pick it up. Associate stated the manager would have to approve. We asked the manager, Daniel, and he immediately said no. He was told we would add this incident to our review and he said ok. He didn’t seem to care that it was left off delivery and that we had to drive over to pickup just to get the bed ready for use. We were trying to buy local but will not probably shop there again because of the non caring attitude of the manager.

Ge
Review №33

Best show room floor Ive ever walked

Ja
Review №34

It was a very easy process to place my order online. Salesperson Barry was very helpful.

Ke
Review №35

Beautiful showroom and very high quality furniture. The prices were very reasonable! This is definitely not furniture you will find anywhere else. I was not expecting to buy today but I could not resist. The manager greeted me and Connie was amazing. Everyone was so friendly and nice. I felt so comfortable. I cant wait to get delivery!! Thank you guys

La
Review №36

Connie always is a great help in getting us the piece we request. Great place to buy your furniture!!!

Sa
Review №37

It was an easy experience. The sales person Conny was very knowledgeable low pressure I didn’t feel like I was being stalked while I was in the store! Wonderful furniture at a really great price. I’m very happy

Pa
Review №38

Never left a review in my life but had to for this. I went into the store and did not see anything that I liked but Shawn was SUPER sweet and accommodating and we looked online to see other selections. I chose 1 online and was told it was on back order, chose another one... also on back order. And I really loved Shawn and how she helped me so I looked online AGAIN and finally found one that was in stock. They told me it would be a little delay due to the pandemic and I was okay with that because they said it would be delivered by end of June (I ordered it May 31st). So naturally I call to see when it will be delivered because I had not received any updates and was told that it will now be end of JULY. So I asked if I could just get a refund. They said it shouldnt be an issue but to call tomorrow when their manager Daniel came in. I did and was told I couldnt receive a refund of a 500 dollar deposit because it was a special order that I was not aware of. And to re-select or only get store credit OR wait until AUGUST to receive my couch. So they went from June to July to AUGUST for something they had in stock. I actually cussed Daniel out and I have NEVER done that in my life. But for someone to tell you that you cannot get a refund on an item that youve yet to even receive is ridiculous. Not to mention inconsiderate considering I saved up that money and hadnt worked in 2 months due to the pandemic and Im struggling as it is! Never again! If you buy from star fine please consider going to the one in Galveston their manager was way more understanding and accommodating

Me
Review №39

We visited the Dickinson, Tx. This is Clean Store and friendly staff. I recommend this location.

Br
Review №40

Went in with my daughter to look for bedroom furniture and was immediately greeted by dale and instantly made feel uncomfortable just a very strange demeanor he started to make borderline inappropriate comments and couldn’t find anyone else to help instead so we left.. will maybe try again another day.Showroom is beautiful so for that I AM GIVING 2 stars.

Xo
Review №41

The older gentlemen helped my son and I find the perfect queen size bed, mattress and box spring. He gave us the best deal and with free delivery. I will purchase here again.

Ke
Review №42

I’d would like to share that I had a wonderful experience with sales representative,Connie, as well as the staff of this family run business. The staff is extremely knowledgeable about the quality of furniture and are willing to work with you to achieve whatever aesthetic you wish.I have a new home and I was looking for specific style of swivel chair and a bed frame that I found online. Connie was able to help me choose a style of chair in the quality and price range I wanted to work with as well as locate the bed. Their prices are very competitive and give you a variety of options and prices to pick from.I will be a returning customer.

an
Review №43

Dale was nice and was great help while we where looking for a love seat recliner .

RU
Review №44

Connie was the best. She showed us a different chair that ended up being the best. Love Starr furniture and the great service

GO
Review №45

Connie is amazing. I really enjoyed working with her as she’s funny, she’s honest, and she is very well spoken. I will say I didn’t go with Star fine but will say it was hard to not go with them. The time Connie spent between matching colors, giving decorative advice, and overall advice on options makes her amazing at what she does. She has a great eye for great detail and picked some awesome options. The whole time I never felt pressured and again it was hard to go another route. If you need anything ask for Connie!

Ch
Review №46

My wife and I had been talking about getting some recliners for a while. We stopped at Star Fine just to look at furniture. We were greeted as soon as we walked in by Dale Mathena. He showed as some chairs, had as try them and explained the features and benefits of each chair. He was very helpful with no pressure. Dale was very professional but also very personable. We also met Dan the store manager. We decided on a set and got a great deal. It was a great shopping experience.

Da
Review №47

By far the best furniture buying experience my husband and I have ever had...and I love to shop so we’ve had a lot! Dale and Connie were so helpful in every aspect of the customization and purchasing process. We will definitely be returning for all of our future furniture needs!!

Ma
Review №48

Be aware these people are thieves. They will swindle you out of your hard earned money. No response no ethics of customer service. Owner will not take any phone calls to try and resolve the issues. There holding my money hostage. There in it for their commissions and dont care about anything else.They lie cheat and steal. Dont Go to this location for sure and be aware the Star Furniture Chain is all connected. Tell everyone you see to stay away!!!

Do
Review №49

There is a large selection of high quality merchandise. I appreciate the assistance we received from Shawn. She was very knowledgeable and pleasant to work with. I definitely recommend checking out Star Fine Furniture!

Im
Review №50

Very quick and easy process! Connie was the sweetest!

Ru
Review №51

Great selection of furniture. Neal is a great salesman.

Ma
Review №52

Salesman, Dale, got all my questions answered. He showed me the fabric samples and in minutes I purchased my chair and I was a very happy customer.

Co
Review №53

The sales staff were super & Connie was very nice and helpful. The store was beautiful .arranged.as well as having high class furniture.We enjoyed our visit at Star Furniture..Colette & Thomas Quinn

Al
Review №54

Bought a new mattress today with help from Mr. Barry. He was very professional and knowledgeable. Helped us choose the perfect mattress without feeling pressured at all. Highly recommend this store!

To
Review №55

They had my business when they said they were family owned. After working with Connie for only a few minutes, they make me feel like I was part of their family. I highly recommend doing business with StarFine Furniture.Tommy H.League City, TX

ki
Review №56

Ive always loved the quality of Star furniture. Judy and the rest of the staff were always so happy and friendly. The auction was so exciting, and I cant wait until they do it again! Thanks Star Furniture for being the best furniture store in Galveston!

Ag
Review №57

My husband and I were looking for couches and Shawn showed us everything. We actually had a fun time looking and trying. She was really knowledgeable about all their pieces of furniture and was very pleasant to spend time with. We finally found something we could both agree on and everything went smoothly. We will definitely shop there again.

Yu
Review №58

Shawn was very helpful in trying to find the right buffet to meet our specifications. Even spending time looking on manufacturers websites for possible options.We will return once we make our decision.

Ca
Review №59

AMAZING customer service, excellent prices and excellent quality. The pieces are wonderful, they don’t look like the typical everyone has this already furniture. They even have brands most stores don’t carry. Support local, these guys rock.

Le
Review №60

EXCELLENT customer service from @shawn! She spent a lot of time helping us build the perfect sofa. She knew everything from the fabrics, colors, and shapes and sizes of sofas. Great experience here. I highly recommend this furniture store.

Ki
Review №61

Shopping and purchase went well, but service after the sale was disappointing

Ma
Review №62

I wonderful sales lady waited on me by the name of Connie! She was a very helpful sales associate!

Ja
Review №63

We found exactly what we were looking for and able to get it at a sale price.

Lu
Review №64

Great customer service, knew what I wanted right away and we found it, best of all, didnt try to oversell me anything.

Ji
Review №65

I done my business with Shawn and she was very professional and very sweet to do business with. Everyone was great!

Sh
Review №66

Barry and Connie are very friendly and helpful. We have been in several times just looking without buying anything and they still help you as if you were a customer.

La
Review №67

Love the friendly inviting atmosphere when you walk in! Not to mention the quality of the furniture is amazing. Can’t wait to go back and visit with Shawn!

Da
Review №68

The furniture seems higher quality compared to other places. Barry provides a consultative approach to furniture sales which I greatly appreciated.

Da
Review №69

Perfect furniture store great polite customer service

Ji
Review №70

We just wanted to get some more ideas and take pictures of what may interest us just like we had been doing at several other furniture stores. I do not like to be hovered upon while shopping. However, we were met by a lady named Shawn Elizabeth Reegan, an Interior/design specialist. She listened attentively and immediately escorted us to exactly what we have been trying to describe. The other stores just wanted to follow us around, but she broke down the different fabrics/coverings better than anyone. After a finally made our decision to purchase, she introduced us to the manager and the owner. The store had quite a few other customers but they treated us like we were the only thing that mattered and answered all our questions. We got a better deal and better experience at Star Fine than we have had at other facilities.

Mo
Review №71

Was very impressed with the personal aspect of the store. My design associate was very knowledgeable about available designers. Looking forward to working with them in the future.

Ch
Review №72

Connie was amazing. Told her what we were looking for, she took us straight to the perfect sectional. Bought it almost immediately. She is full of knowledge of each product and is a joy to visit with.

Ja
Review №73

Everyone was super helpful and the price was AMAZING! We will definitely be returning for our furniture needs!

Ma
Review №74

They showed me exactly the piece that I wanted to purchase and their price was better than any other local store. They were friendly. They helped me and I couldn’t be more pleased.

De
Review №75

My husband and I were looking for a new bedroom suit and Shawn made us feel at home as she showed us around until we found the perfect set. I will defiantly go back for any of my future needs.

Hu
Review №76

Connie is great and they gave us cold beer.

Ve
Review №77

Great service Connie and Justin are top notch great ideas without being pushy which is a great quality in a sales person!!!

Ti
Review №78

Connie was wonderful and very informative. Enjoyed giving her our business.

Ma
Review №79

Great Memorial Day deals on QUALITY furniture. Shawna took her time with me and I got exactly what I wanted!

Co
Review №80

Great selection and friendly staff. The prices are really reasonable for good hardvood furniture.

Lo
Review №81

Shawn Reegan was very knowlegable and helpful. She was pleasant and we really enjoyed our time with her. Thank you, Shawn!

Ro
Review №82

Great furniture store with quality furniture and quality sales professionals. The manager Justin, and his staff know how to treat a customer.

Ma
Review №83

Great place to shop for all your furniture related items .

To
Review №84

Went in to look around because we heard they have a large showroom. We have a whole house that is being completely remodeled, so every room needs furniture. We told the sales lady Emily that was following us around that we would like to look around and if we had any questions we would let her know. She said okay and gave us her card. She then promptly sent her store manager out, Daniel, to ask us the same questions. We again asked him to let us look around and if we were interested we would let him know. We saw several pieces we would have been interested in, but felt uncomfortable because again Daniel stopped us to ask if we found anything we are interested in. We promptly left the store so we could stop feeling harassed. That is not the way to sell something!

Ma
Review №85

Easy shopping. Great prices.

Da
Review №86

Beautiful furniture. Pricing is a little higher, but not outrageous. Good customer service. Not overbearing, but available and knowledgeable about their product.

Ta
Review №87

First time in, last time ever. I really loved each and every piece in there, however the nice gentleman that wouldnt stop following and talking to me was too much. I was ready to buy a sofa, but couldnt even sit on one bc I was running for personal space. When A customer says thanks Ill let you know if I need anything Back up. So upset bc I was ready to buy.

St
Review №88

Excellent customer service. Very knowledgeable ! Thanks Shawn.

Al
Review №89

Connie was SO helpful and the deals were FANTASTIC!!

Da
Review №90

They had exactly what we needed. Barry was very personable & helpful. Great quality furniture and furnishings.

Ca
Review №91

They are expanding. The showroom looks great! I purchased my birthday present!

Th
Review №92

They have some real nice furniture here

De
Review №93

Positive experience. Knowledge of furniture.

je
Review №94

Friendly service.

Ge
Review №95

Quality Merchandise. Good Customer Service.

Vi
Review №96

Did business at the Dickinson location, very nice showroom & employees. We bought 2 sets of mattresses!

Ri
Review №97

Quality furniture and competitive price.

El
Review №98

Very nice people working there

St
Review №99

Extremely poor quality & even worse customer service. Buyer BEWARE buy at your own peril.Purchased 6/27/2018 at the Dickinson store.Our leather furniture was damaged upon arrival the recliner was so badly damaged I refused to let them repair it. It took 3 months to get another recliner. The loveseat was damaged as well but we let them repair it. They did a nice job on the repair of the love seat.Since then we noticed a hole appear in the top of the loveseat & requested it to be repaired 3-4 weeks ago. They still have not contacted me and I have reached out several times.Today we noticed several more places in the loveseat that holes are wearing through.I have owned multiple leather living room suits in my life from multiple different furniture mfg. This furniture is by far the bottom of the barrel.I requested they let us trade in the furniture for something different. The store manager refused.Again TERRIBLE customer service.If I could give negative stars I would give a negative 10 for the service & quality from this company.By the way. This is the first review I’ve ever written,.

Te
Review №100

Betty is the best 🤩. SuperStar treatment at this furniture store. A+++++👍

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3503 Gulf Fwy, Dickinson, TX 77539, United States
  • Site:http://starfinefurniture.com/
  • Phone:+1 281-678-8295
Categories
  • Furniture store
  • Bed shop
  • Bedroom furniture store
  • Computer desk store
  • Interior Decorator
  • Kitchen furniture store
  • Mattress store
  • Office furniture store
  • Sofa store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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