I would definitely recommend going to Midas- Diamond Bar; the staffβs expertise, professionalism & work ethics were evident during my visit. Thank you Mr. Patel, Ben & LA for taking care of my car & providing me with an Honest diagnosis. I am soooo Happy that my worries are goneβ¦.. you All did an EXCELLENT JOB!!!! Thank you, Thank you, Thank you ππΌ Have a Blessed Day!
I got new tires which I thought would be part of the βbuy 3 get one freeβ, but they werenβt. I needed new tires, so I went ahead and bought $800 worth of new tires with an alignment check. They filled my tires to 40psi resulting in extreme sensitivity to driving and almost caused me to crash when I got onto the freeway. As if this wasnβt frustrating enough, they also didnβt replace all of my air valve caps, so now I have to go buy new ones due to their negligence. The manager seemed highly unorganized and almost gave me somebody elseβs car when I came to pick mine up. I wouldnt be surprised if they also messed up my alignment. I will never be returning to Midas again.
I have been there once before and Mr. pate was very kind and profesional..but I went there yesterday just for a courtesy check for tire pressure...I had called to make an appointment but went in very early as something came up and had to be somewhere..Mr Patel got very disturbed about it and got in my face and was acting like a maniac..I was ready to pepper spray him..Dont ever catch this man in a bad mood..no telling what he might do.
Nice relaxing waiting room. Charge for rear brake pads was equal to what the Honda dealer quoted.
The team was super kind to me; this was my first visit, and my roommates recommended them. I felt comfortable, and I feel safe that my car was in good hands!
Midas Diamond Bar has always been an honest and trusting owner and workers. I would definitely recommend my family and friends to them.
Very tentative very interested in your car just super servi ce
Great honest work very professional!Make sure to ask for Nitin great work π―
Friendly staff. They were busy and squeezed me in an oil change on a Friday, done in 1 hour.
My brakes were metal on metal from one day to next. I just made it to the shop and the clerk (mgr) was very accommodating. I know NOTHING about this kind of stuff so I asked a lot of questions. I need to know what I am paying for as well as explanation of what will take place and why. I researched how much rotors cost...I knew I would need them and how thick/thin the brake pads should be. He explained EVERYTHING and had an answer for every question. I am a coupon/discount type of person so I asked about a deal. He gave me a great discount! I feel 100% great about what I paid and being guaranteed with new brakes for the remainder of my truck ownership. I will come back for my oil changes and other vehicle maintenance.
Great service, great price
I was treated with kindness when I first had service, but was overcharged for everything.Just went for an oil change, had to take car back 4x because of the noise in brakes. Was made to feel as though I was a nuisance for just letting them know there was a noise. Charged tripled the amt for spark plugs and time spent on car. I believe I was taken advantage of because Im a black woman. Kept car 4 for 7 hrs, I had oilchange, all 4 breaks, struts, and power steering & brake fluid changed - spent over $2,000.00
Knowledgeable staff very informative, helpful but not pushy
Im a single girl so Im always a little scared taking my car places because I know zero about cars. I never feel taken advantage of here and comfortable. They explain everything and answer all my questions until I understand.
Very nice person, reasonable, and ethical. He tells you everything up front, and gives you a quote before doing any work; so you can make your decision.
No B.S. straight to the point. Fast and reliable.
First time in this location and very pleased with the service, showed up on a Friday for a quote, and the owner was kind enough to squeeze me in for the next day...!Next day right on time as agreed... my car was ready!! Very nice people comfy and clean waiting room .. very good service definitely coming here again when needed!
They are really honest and by talking to the person in the counter, he told me they have been in there for 31 years with the same management. It gave me the certainty and assurance to go back for my future repairs!
The gentleman that runs the place is so honest and kind. He explains everything in a way that you understand. I will be going back for required services.
Mr. Patel has the Midas touch.Using a coupon I had an oil change done by Midas Diamond Bar. Cost and services were explained. In addition to the oil change, they topped off all car liquids and informed me that the power steering line has a leak!Overall customer service was excellent. Will return to Midas .. -for future work.
I felt safe. The experience wasnt what l expected going to other auto repair shops in the past. I felt dealt with and complete. Plus by the look on everyone there I wasnt alone. Thanks
The manager and the technician advised me on the unknowns issues associated with the vehicles suspension. Very informative and upfront on estimate
I used a coupon and scheduled appointment they appeared to do a good job all around. My only negative comment would be the work started an hour after my appointment time. That could use improvement but with covid19 in play they were short handed or it might have been better. This may not be a problem in the future.
Mustang had an issue with the intake, after replacing the part the issue wasnt fixed. I was going to find someone else when they asked me to come back one more time.. Turns out it was a simple mistake when they installed the part, they fixed the issue and refunded me! Great mechanics.
Honest assessment of car trouble. Resolved with minimum cost. Kept car overnight to make sure that it was alright.Thumbs up π
Horrible, no service, long wait. Left...
I came here for the first time on Saturday 5/30/20.Took my truck in for break service. I must say very professional staff,great service,and very helpful. Nittin thanks again.
I was going from Sacramento CA to Scottsdale AZ in my 1974 Saab Sonett not your normal car! and in Ontario my brake Master cylinder went bad, NO BRAKES!!!!!!!! I was Blessed that I wasnt killed. I called AAA. and had it towed to Midas Auto Service Experts . Nitin the Fabulous service Manager was fantastic along with Franklin the service tech!!!!!!! I really recommend this Great service company!!!!!!! Bill Welter, Scottsdale Arizona
Quick and satisfying service... Dont need appointment.
This is the first time I use their service, Im happy with the work but could be better. My car just required general maintenance, which was $70 plus taxes, that included oil change and overall check of the car. Service was good and they made me the required recommendation for my brakes. After the maintenance my car good and smooth. Things to improve, and that other places do, explain with no rush the things that they will be doing to your car, place some cover to the seat and steering wheel while they are working on it, and courtesy car wash.
Bob was super helpful and honest with his assessment of my car. He showed me my brake pads prior to any work being performed. I appreciated his detailed explanation and expedited service. I will definitely return!
I love Midas Diamond Bar!! Nitin Patel is the BEST! He ALWAYS works me in the same day I call. He NEVER tells me I need things done to my vehicle if not necessary. I just had Midas do my brakes...it seems like a new car now!! Every service has been wonderful, oh..... I got 4 new tires from Midas about 2 years ago. They saved me a bundle!! I will never have my vehicle serviced by any other place!!
Our family has been coming to Midas Diamond Bar. For 10 years with all our vehicles. They do complete auto repair and maintenance - from oil changes to transmission overhaul to engine replacement and even tires. The repairs done are done correctly first time. Never had to go back for the same problem a second time. Great people, Great Service and very fair pricing.
Im really glad I found this place, I was having several issues with my car and was tight on cash but the owner said he could already tell what was wrong and didnt want to charge me when he knew it was a lost cause saving me a whole bunch of time and money. I just got my new car and I will definitely be taking it to this Midas. The fact that they were willing to walk me through things and trying to help while saving me money, these guys really know how to turn a walk in into a long time customer
I have been to two different Midas locations. And both experiences have been very much the same. Which is very very pleasant. The Midas on Diamond Bar is very good in customer service. Very friendly, helpful and knowledgeable. Always quick to get a reply back via email or phone call. They always work to get me in and out as quickly and efficiently as possible with my daily schedule in mind. Ive never had a problem at this Midas and will continue to come here for oil changes, routine check ups and any other car problems i might have. Overall what keeps me coming back is the customer service. I highly recommend coming to this Midas for your routine car maintenance.
I like the electronic inspections with pictures and videos explaining what is wrong with the vehicle. Above all, I have over 190,000 miles on my vehicle and Midas of Diamond Bar has been maintaining it for the last 8 years. You even get notified on your phone when the vehicle is ready for pick up. Automotive Maintenance & Repairs, Brakes, Tires, Battery - they do it all..
The repair and time it took to repair my car was great! And, the quality was above board.
Dropped my vehicle off with a majom fuel leak on top of the tank. When I took it in to midas I was given a fair quote and a fast turnaround time. My truck was done on time along with all the updates to keep me up on the repairs as they were performed
They are very helpful, even when shorthanded or busy. They tell you what needs to be done to keep your car in good shape, but dont push you if you want to wait a little while to have the service done. The oil change comes with a large checklist and they are very thorough. Staff is very friendly and it is easy to set up an appointment.
Midas of Diamond Bar is a professional Auto repair facility. I have been coming here for 4 years now with my truck and other 2 cars, The inspections are thorough and the work is done correctly the first time. Above all the prices are very reasonable and fair. THE MECHANICS ARE WORLD CLASS Quality technicians,Come here
I had battery issues with my car, and i had taken it to them previously to be fixed. it was running for a day or two, but it had died again. i was able to get it running again and i immediately brought it in, the owner came out, turned it on and said βshit happensβ and he had me drive out without looking at it and it died again that night. i had it towed somewhere else.they seem nice, but i have a feeling that theyβre kinda shady.
Nitten, the straight shooter/front desk person, was kool as a fan and very honest with me. And the female mechanic-Nialin) was very knowledgeable and professional with the service. I went for an oil change and she inspected everything, got my ride rolling like a champ! Iβm new to the area, but I will definitely go back when I need service again. Might even take them a $5 pizza! π βπΎ
I had an excellent experience today with Midas in Diamond Bar. The technicians are unbelievable. Theyve always been there to help me and I truly love and appreciate their service and their knowledge, kindness and honestly. I strongly recommend anybody to come here. I have been coming here for four years. They are Amazing !!!
The folks at Midas Diamond Bar treat you with tender loving care. They do thorough inspections and are honest in their recommendations. I have a two way dialogue with them on my vehicles maintenance and repair needs. I am not sold to but informed and educated so I understand. Thank you.
This was my first ever visit to Mr. Nitin Patels Midas in Diamond Bar. I was pleased with the service. It was Costcos recommendation. I would in future make this my repair facility.It also turned out to be an exhilarating visit as we both turned out to be prior immigrants from East Africa.
Service is fast and helpful! They were able to identify the issues my 2003 Toyota Matrix was having and develop a plan on what fixes needed to be prioritized. The people here really focus on long-term relationships with their clients, and that is especially important for me and my car. I absolutely recommend them!
Reliable mechanic work is hard to find, Midas of Diamond Bar is the place to go! Since I got my new car they are the only place I go for any and all car problems. Mr. Patel is always very helpful, his staff professional and knowledgeable about the best way to fix any problems that I have had with my vehicle. I know they have my cars and my best interests at heart. If you have ever had bad experiences with your auto shop, Midas Diamond Bar is the answer to your prayers! ππ»
Ive been coming to Midas in Diamond Bar for four years. I have found them to be knowledgeable, honest, trustworthy, proficient and cost effective. They have done great work for me. I recently moved out of the area, but intend to still bring my car to Midas Diamond Bar because I trust them to treat my car and pocketbook as if it was their own!
Stopped by for a brake inspection. Inspection was quick and through. I would recommend this Midas for your repair work.
This shop is a professional auto repair shop. The Technicians are competent and the service is honest at a fair price. They even follow up with a Thank you card and phone call. They explain to me what I need now and what can wait.
This repair facility is professional and honest. In my 5 years of coming here I have never had a bad experience. The technicians and managers are goid people. Come here for all your car maintenance and repairs.
Very good customer service. Thatβs how all customer service should be.
Midas Diamond Bar is a very professional run auto repair business. The Technicians are competent and the staff inside is honest. They communicate with care and safety for your car. They will show you what you need now and what can wait.They will even tell you what Toyota recommends for maintenance for my Prius.
I have been coming here for six years now. The technicians and counter staff are great - true professionals. Midas Diamond Bar has helped me keep my vehicle running great at 160000 miles by keeping up on the maintenance and service. The brakes have never made any noises after they replace them. I have replaced struts and shocks and done steering and suspension repairs. I can get every service from tires to oil changes to engine repairs done all here.
Im on my second Toyota car with Nitin and technicians Bob and Ken. I trust them 100% with my cars and suggestions on keeping my car well maintained. Because of the time they take with me to understand the reasons why a certain service needs done, is the very REASON why I dont take my cars to the dealer!! Thank you Midas Diamond Bar team!
Midas of Diamond Bar is a great place to bring your car for service and repairs. I bring both my trucks here and they always explain the inspections they do clearly and concisely. They want you to drive a safe car.
This review had been pending for many many months. I use to go to Jiffy Lube for my basic car needs but decided to give this place a try after reading good reviews on yelp. I have to say the owner Nitin Patel is a very friendly person. He provides good customer service, informs you of everything that needs to get done and gets done to your car. The techs are also super nice and super friendly. Always providing great customer service. Even when they are a swapped with costumers, they always make time for them and work with their needs. Its nice to find a place like this and would recommend anyone to give them a try.
Good price in oil changes and frank the mechanic was real helpful in letting me know what was wrong with my car
Was in need of brakes and was treated by a great staff, honest, friendly, and professional! They treat their customers with tremendous respect, and will continue to take my vehicle there for all my future mechanical needs.
Our 20 year old Ford Explorer needed a transmission rebuild, shocks and rear brakes. All work was completed within one week and at the price estimated. Now the vehicle runs like brand new. Nitin Patel even called one week later to see how the truck was running. I am extremely satisfied.
I went to midas get an oil change because i found a coupon on-line and while there they pointed out other Issues with my truckI knew about these issues and was planning to go to another shop to take care of those issues and was happy to learn that midas could handle all i needed right there and then. It saved me time and troubleThe staff there was courteous and professional and work was done in a timely manner. I will def go backThe only reason i gave them 4 stars and not 5 is because i later found the tires they sold me for 105$ for 65$. But taking into consideration the time i saved, the trade off wasnt that bad
Great made an appointment walked in and my car was in and being worked on. ππππ
Midas is the only place me and my dad go to when we need work done on our cars. The prices are fair and the owner is always up front about work. I love this place because they only do the necessary work needed. No hidden costs. I recommend family and friends to try them (the Diamond Bar location). You will be very satisfied with the work and the staff! Yolanda Yolie Torres
I have been coming to midas in Diamond Bar since February. I have had all my 6 vehicles serviced here. The work is done accurately and the place is run professionally. They inspect the vehicles thoroughly and explain it to you so you understand the repairs. The prices are fair & reasonableπ
This Midas takes care of everything your vehicle needs. Maintenance, Brakes, Tires, Cooling and Heating repairs, Belts, Alternator, Starter and I have even seen them replace engines and transmissions while waiting for my Chevy Suburban 1500. They even have a certified Female Technician working in the garage. Above all they will fix your car right the first time around. You can Trust The Midas Touch.
I came here in total distress because I had no brakes and i work as a caregiver and use my vehicle to transport clients. I was petrified. MIDAS in diamond bar gained my trust by calming me down and reassuring me that after they perform their 45 point brake diagnosis we will know what the problem is and how the best way to fix it will be. I was shown and given an explanation as to why i had no brakes and no pedal. I understood the problem. I was also educated on vehicle preventive maintenance. I truly felt empowered as a consumer. Thank you
I love this place! The Techs and Staff here put dealerships to shame. Knowledgeable, Custom Friendly, great deals. If you dont know whats wrong with your car bring it to Midas Diamond they are the car specialist.
I never take the time to leave reviews, but for Midas, I will do it. They were so fast and accommodating. Reasonably priced and the employees are very nice and helpful, not pushy with services you do not need.
Nitin Patel is the best. Had an issue with my muffler that another dealer installed. I took it the the Midas in Diamond Bar and they fixed it free of charge!!! Everybody was just great and knew what they were doing. Thanks again!!!
Great customer service. Very attentive and professional.
Appointment was right on time. Service was Great!!Thank you
Fantastic service, excellent personal care, and great management! Far too often you can find yourself at a brake center which will charge you for any small detail regardless of whether or not the technician was doing guess-work. It is a breath of fresh air to know the Diamond Bar Midas has people who actually care about doing the right thing for their customers. Thank you Nitin!
I have never had a mind-blowing experience nor a terrible experience. Whenever I come here, its only for the oil change services, which matches my price range after using their coupons that can be found online or through the mail. I have not had any issues with any of the employees or employer so far, and I do believe they have good intentions in ensuring that the customers receive the best car care possible by keeping them informed but also try their best to earn revenue by selling extra services, which can be annoying sometimes. Overall, if you need a simple oil change for an affordable price and dont have a preference, come to Midas in Diamond Bar.
I had my Nissan maximas transmission repaired at another shop . I went back 3 times due to problems and issues. I decided to go to midas in diamond bar. They fixed it right the first time at a fair price and backed up their work with a great warranty. I have also had brake repairs done on both my vehicles and am very satisfied with all their repair work.
I have been a customer for over ten years and the service is Always the best!
1 year ago my brother-in-law referred me to Midas Diamond Bar after I told him I felt the Toyota dealer I had been going for 3 years up-sold some unnecessary services to me. Since then this place has been my go-to shop for all my car maintenance and repair. The staff (Nitin) was really nice and very honest. Doesnt try to push some unnecessary services to you. They make sure that they take care of you nice and fairly and that you feel comfortable with them so you will come back. And I will def come back.
Wouldnβt take my car anywhere else! Car is always ready on time. Mr. Patel and staff are very friendly.
Very courteous and on time with the repairs.
So Ive been bringing my car here for about 2 years, ever since my brother suggested it, and every time Ive been here everything Ive needed to know, or any questions Ive had have always been answered. Nitin is definitely the best to go to, hes helped me with any problems that Ive had, and at a great price. I highly recommend coming to him.
I came here for brakes and an oil change. The service was outstanding. They do a complete brake inspection - take it all apart and then diagnose the brakes. Whats more is that they explain and show you what is wrong, going on, and why what happened - no one has explained to me ever what a Brake Caliper is and what it does! The pricing is fair and they tell you the condition of your tires and fluids. Thank you Tom and the team at Midas in Diamond Bar
I have been coming here for 2 years with all my three cars . What I like about this place is that they really care about your safety. The technicians will take the time to talk to you about and they will educate on your repairs so you understand what you are buying.
I just had shocks,brakes, and other truck maintenance work done on my Chevy S-10 truck. As always, Midas mechanics did good work. The truck has 154,000 miles on it and drives great. Try Midas diamond bar. You will not be dissappointed. They care about your vehicle and your safety.
I came here with my Audi A-4 Quattro. These guys and gal ( they have Female mechanic) know luxury vehicles. They diagnosed my problem and educated and showed me exactly what was wrong and what was causing the problem. Above all they were courteous and professional not only tone but I noticed also other customers. Thank you.
This place has a female technician who did my brakes. She did my BRAKES and they are good now. You go girl! Brianna is also ASE certified and completed the automotive technician program at Citrus College.
Arrived for a service that was routine and the customer service was outstanding. After the mechanic came back with the inspection report the front desk staff were very thorough in going through every item that needed repair. I realized that had they not caught these repairs now a laundry list of issues awaited me down the road. The quote they gave me for an oil change, belt replacement, and filter was very comparable; however, the human interaction with the techinician and staff is valuable. What really made my day is that they fixed my TPMS sensor as a courtesy for being a loyal customer. I really cant say more than, Thank you Midas, Diamond Bar.
Great service! Always a trusted place to go to get an honest job done! Lifetime guarantee on brake pads too! Highly recommended!!!
Easy to get appointments, service is quick yet still thorough, wish my usual dealership service department would take lessons from Midas.
I have been bringing my chevorlet avalanche to Midas Diamond Bar for 4 years now. It has 232000 miles on it. Midas installed a rebuilt JasperEngine and has done all the maintenance work on it including brakes,tires,suspension, and water pump. My vehicle drives real good it just flys after the new. Engine was installed. The most important thing if all is that I have never had to go back Twice for the same problem. Integrity and great workmanship is what this repair shop stands for.Thank you Midas.
Got my car fixed quickly and was treated like a human being. Great shop.
Good prices... nice and friendly people... this was the 2nd time we brought our Kia in... we will always bring our Kia here from now on
Very friendly staff. Do not ask you for more than you required. Only recommendation on the part that may cause you harm. Definitely go back there again if I have any problems with my car.
Normally I have had positive experiences here, but my last oil was change not so positive. While they did a very fast job, they broke a hinge on my glovebox, left an oil filter wrench jammed between my hood and my headlight, and scratched my front bumper. I wont be coming back I dont think. Ill just take my free wrench and do it myself from now on.
They always take my car in and do quick work, Ive never had a problem! Theyve done my oil change, my brakes a couple of times and tires and its always been great.
Awesome truthful service! Wont go anywhere else!
I took my 1999 Chevy Dually Crew cab into Diamond Bar Midas. The transmission would slam in to all four gears, we test drove it, Bob said I dont think its the tranny Let go back to the shop and read the codes. My check engine light was on. He read the codes, and found T.P.S was bad. So, I went to Auto Zone and picked one up. My transmission shifts perfectly now. I have also taken my wifes car for AC service. I will be more the happy to go back to service my cars anytime. To the guys at Midas. THANK YOU ! you guys are great!
Ive came for service on two occasions and the service was excellent! I ask questions to the technicians and they always answer me back so I understand whats wrong with me problem. RIGO helped me identify my transmission problem and suggested I contact Ford because I might have a manufacture Ford warranty. You can highly trusts this Midas for car repairs.
I cant speak highly enough of Midas in general. I usually take my car to the Tustin branch, unfortunately I was involved in an accident away from home and my car would not make the drive. The Diamond Bar location was more than welcoming and accommodating to me. I was treated with respect and was not hassled or mislead about the state of my car. My car ended up having to be salvaged and because I was out of town for a week they let me keep my car in their lot until I could have it picked up. They didnt charge me a dime and they even helped me get some of my things out of the car. They offer the best service around, if you need help with you car, use Midas!
THEY ARE EITHER REALLY DUMB OR REALLY DISHONEST!My car wouldnt start and this was the closest place so I decided to tow it over here. They said that my 2004 HONDA accord would not start because my ENGINE died and it would need to be replaced. LOL ya right. And then when I tried to tow it over to my car guy that was far away, they tried to stall. Eventually I got it to my guy, and turns out some air filter was loose and they got it up and driving within 20min... DONT GO HERE! waste of time..
My son is a regular here. Their work is guaranteed.
I brought my 2004 Toyota Rav 4 in for Struts, shocks, tire alignment, and free oil change! So far everything seems to be going great. The only thing Iβve noticed so far is when I go in reverse and turn my wheel a bit it makes kind of a grind or rough noise. I think it may be because the struts arenew and may need to lube and work a little. I will give it a few more days and if it doesnβt work out. Iβll give Nitan a call and Iβm sure heβll have it looked at for me. Heβs always a great reliable man. I recommend this Midas to everyone!