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Xpert Car Care
18310 Wyoming Ave, Detroit, MI 48221, United States
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Xpert Car Care
Comments
Me
Review №1

Services great, you have to make sure and rush them their not a big business. Automotive work takes time.Warranty policies are fair also!

Lo
Review №2

Seems good like the payment plan Tony has going 90days same as cash

Do
Review №3

Very good service. They had our vehicle a couple days longer than what they originally said, but other than that their service was pretty good.

Da
Review №4

Tony put exhaust on my car few years ago. Did work quickly, reasonably & no problems ever. Tony also does work on my daughters car & never a problem.

Bl
Review №5

Horrible very disappointing my car even makes a new noise smh I paid alot of money for more problems im a single parent its a shame people do such horrible things to others moreover never will they touch my car again and hopefully not yours either.

MY
Review №6

This is my spot to get my car done. The place on wyoming ave

Da
Review №7

I would definitely recommend xpert car care. They repaired my car quickly and got me back on the road. Plus they allowed me to finance the repairs.

ro
Review №8

Very good work and was finish before time told

Ta
Review №9

My van was without heat & Xpert Car Care made it possible to have heat again 😊 everyone was friendly and took me home Tony called and told me what all he had to do and I was to excited because it didnt cost me a arm and a leg

MS
Review №10

Tony Is the best my car drives like brand new. Thank you Tony

Ja
Review №11

I would never recommend this place. The workers act like they have your best interest at heart and that is so far from the truth its jot even funny. Damage was done to my car by them and I had to give them the chance to fix it before I could take legal action. Thankfully they replaced the part with little to no push back, but I still dont feel safe in my own car after they touched it.

De
Review №12

They was supposed to repair my overheading car. I told them I knew I needed a new water pump and thermostat and I told them to let me know what else I needed. I found out all I needed with the scan They did on the ride. Then a couple of days later they told me it was done. I thought,wow that was fast. They charged me 700 and I drove home with my ride. It seemed fine til later that same day it was jumping and heatingup a little. So I tried to check and see whats wrong I found out they jammed my hood. I had to get my ride back up there to see who jammed my hood and see if they can fixed it that same day. So I come back the next day they had to take off parts of my ride to try and get it off. They had to many cars so they told me to come back. Well that same day I was trying to work and the car was smoking and I couldnt drive it at all. I call up Tony and he told me that all he did was do the water pump and and flush. I told him with the Receipt it shows you did more then what you actually did and charged me for it. (I have receipts ) I towed him my ride back and told him he needs to fix my hood and do the work that he was supposed to do and said Im not paying for anything extra . I had my ride there for months and been calling and texting him asking for updates. He has been ignoring me. Not until I had to stop up there to get something out my car he told me that I now need a new engine and I asked him how long he known this before he was going to tell me. (Again I have receipts) I told him I need him to fix what he broke before I get anything. So he said he will do it. I said ok. Again calling and texting to get a update and nothing. I called the last time I late June. I found out he put my car on the streets and because he couldnt do that the police asked what he wanted to do. He had my ride towed off and he told me after I been there for a whole week. With the pandemic I couldnt get my ride out and I never got the work that I paid for and even questioning if he even but the water pump in and lied.

sh
Review №13

All im gone say is ALL LIES!!! Will never get my services again.

Mo
Review №14

Horrible broke spark plug in my engine, had 2 get a new engine... I will be during them, DO NOT GO HERE TAKE YOUR VEHICLE ANYWHERE ELSE

Ma
Review №15

Great Tony really helped me out. Ill go back to them for everything on my car.

O.
Review №16

Waiting on estimate. Friendly introduction

Ri
Review №17

Gerald was very helpful. We own the same type of business but many mikes away. We know what to look for in a professional facility. These guys do quality work. They had our brakes repaired in our commercial truck in under 3 hours. Thanks again Gerald.Sincerely, JMC

Ra
Review №18

Theyll tell you that towing will be waved if you get the service done there. But if the price to fix is cheaper than the towing theyll inflate the repair cost. Very knowledgeable mechanics for the most part.

SH
Review №19

I took my truck for the water pump to be fixed and they drove my car to another location and blew my engine in the process. They wouldnt admit it so I had no choice but to pay 3000 for my engine repairs! After having my truck for 3 weeks I finally got it back and had to take it back to them 3 times for leaks from the power steering and the oil. So my truck was still messing up and I take it somewhere else to find out they used ALUMINUM FOIL AND A ZIP TIE to keep my power steering from leaking!!! Do not waste your money!

Al
Review №20

They were all very knowledgeable and Honest!!! Robyn at the front desk went above and beyond for me and made the whole process 50x LESS stressful than it could have been. Very satisfied with their service and forever grateful for Robyns Customer service! :)

Ch
Review №21

This company charged me double what any company would charge for an axle. They tried to charge 650 for a 250 job.

Ke
Review №22

His service has really gone down. Another so called business man draining the City with his slick talk. 8 hours to do a tune up is very terrible, especially when you paid 685$. A month before that 525 for brakes, caliber and roators on the back.....not to mention they didnt do the oil change that was suppose to go with the tune up. Sorry but you can keep your cheap talk and move away. Detroit dont need business like this.

Ja
Review №23

Im writing this review to let everyone know that this place is the worst mechanic shop ever. They lie and hide things from their customers. My car was at the 7 mile location 4 months ago to get repaired they drove my car around god knows where and also got my car ticketed without me knowing. I just received a letter from Detroit parking about it. Now Im stuck with having to pay for a ticket I didnt know about. Please do not go to any of their locations they scammers and liars.

le
Review №24

They are over priced and they will leach you for more money in a vulnerable situation, just for your car to be right. They have a whole team of liars ready to serve you. Thats my experience.

Ro
Review №25

Horrible service bad prices! Waited 3 months to get trans done and didn’t get fixed right.

Da
Review №26

They fixed my brakes, and oil change, and did the credit for me, all I have is good things to say about them!!! Keep up the good work fellas!!!

Te
Review №27

I never even got a chance to get service from the company. Upon my call to ask about a repair the guy who answered the phone told me of more things I’d need even gave me prices without hearing me out of my issue or even seeing/checking my vehicle. Smh

Li
Review №28

Fast service affordable prices Tony gets you together Friendly staff

AN
Review №29

Charge too much just to put on a starter for a Jeep when I got it done at a lower price over on grand river

Ai
Review №30

The owner was very respectful but when you get to the shop the lady that work the front desk was very nasty an Ghetto no go customer service at all man when I tell you black people omg she don’t know how to talk to people customer service is very low

Ma
Review №31

Great fixed my car thanks,

Al
Review №32

Good service...Tony is great!

Ja
Review №33

This man will lie to your face bad service Car wasn’t repaired after paying 1500 now I don’t know what I’m going to do

Me
Review №34

Nice people.

la
Review №35

The worst, play at your own risk

Je
Review №36

Honest and friendly staff!

Aa
Review №37

Great service

De
Review №38

Friendly knowledgeable staff

Fr
Review №39

Good Job

My
Review №40

Xpert has Xtraordinary service

Ja
Review №41

All the negatives are true

Information
4 Photos
41 Comments
3.1 Rating
  • Address:18310 Wyoming Ave, Detroit, MI 48221, United States
  • Site:https://xpertcarcare.com/
  • Phone:+1 855-468-8669
Categories
  • Brake shop
  • Auto radiator repair service
  • Auto tune up service
  • Auto repair shop
  • Muffler shop
Working hours
  • Monday:7:30AM–6:30PM
  • Tuesday:7:30AM–6:30PM
  • Wednesday:7:30AM–6:30PM
  • Thursday:7:30AM–6:30PM
  • Friday:7:30AM–4:30PM
  • Saturday:Closed
  • Sunday:7:30AM–6:30PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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