First of all, I only write a review when I believe a business goes above and beyond. with that being said, this is a great place to purchase a vehicle. Eric is an amazing person. Hell take care of you and treat you like a pal and not a salesman. Im impressed with Erics level of professionalism. This man went out of his way to offer me the best customer service possible and I couldnt be happier. Make sure you ask for Eric when going to this place! Thanks again Eric!
Good people have u in n out ask for mike he’ll take care of ya
If I can give 10 stars I would. The customer service was great and they made sure my family and I were taking care of. They were determined that my family and I would not be leaving with out a car. They worked literally the whole day taking care of all my needs and were very patient with me. I am greatly appreciative and thankful to the staff especially Eric Boone who worked with me personally and the owner Yoseif. They got me just what I needed for my family. I definitely recommend you coming here.
Excellent place to buy a used car or SUV or truck they treat you just like your family from the moment you walk in the door. excellent service excellent sales people excellent prices on their vehicle they are willing to work with you. one very satisfied customer. thank you drew for everything you have done.
Service was good and mgr Tim addressed my concerns in a timely fashion. Would do business again with them
You can always tell a family owned business because they care more about you as a client, Luxury Auto definitely does! Al was always professional and honest with me. He kept great communication, keeping me informed every step of the way! I couldnt have worked with a better business! Thanks So Much Luxury Auto!
Mike the service manager was amazing!!! He helped us fix a really deep scratch on our hood for really cheap! 10/10 will definitely be coming back to Luxury Auto Repair!!!
Went in because my Chrysler 300 had a check engine light and they told me it was a simple sensor fix next day I come back vehicle is done and they surprised me with a detail. Very good customer service.
I had a few different services done here within a budget. They worked with me and went under budget, always were timely and professional about their work. They walked me through procedures i didn’t understand or have knowledge on. They were kind, friendly, and very thorough. They exceeded my expectations and I would 11/10 recommend them to anyone. Thank you so much guys!
Absolutely the best place if you are looking for a good quality used vehicle at a great price. I dealt with Al, he was so amazing and kind, went above and beyond to make sure that I was/am happy with my 2015 GMC Terrain. They put their customers before just making a quick $. I love that this is a family owned and operated business as well. I definitely recommend this dealership to anyone looking for their next vehicle. A++ customer service.I wanted to update my review to reflect just how much this place takes care of their customers. I had an issue with my radio ( something I knew about when I bought the car) they had to get a replacement for me. I had a scheduled time to be there but for some reason I ended up not getting my radio fixed that day, I live two hours away and instead of being asked to drive back down again the next day I was given a loner vehicle to get home and Al brought my vehicle to me, two hours away. Again if you are looking for top notch customer service and quality vehicles this is the place.
I truly appreciate and recommend their service. Ask for Al he did just what I wanted he kept the communication with me. Thank 😊you Luxury Auto Repair.
Joseph and Drew are the best! So professional and honest. Great prices, great cars ! Highly recommend !
Nice and clean. And the service is good.😜
I was greeted with a smile very friendly and professional. I was blown away when they didnt have any hidden fees. I paid the same price that I seen on Facebook. I would definitely recommend Luxury Auto Repair when you call ask for Al he was awesome!
Good place to go to very friendly & about business. Good family own business 🙌🏾
These guys just rock! They are so professional and are honest and know what theyre doing. I have had a huge dent on the passenger door that they fixed and it looks incredible now like nothing happened, also got an oil change done here. They are the upmost professional and honest auto shop to go to. Highly recommend them.
Their body auto body shop is just magic I brought in my 2019 S550 that was hit from the side and rear and i just couldn’t believe that was my car because of how great of a job they did. Definitely recommend this place!
These guys just rock! They are professional, honest, and know what they’re doing. I’ve had a huge dent on the passenger door that they fixed and it looks incredible now, like nothing happened. Also got an oil change done here, they are the upmost professional and honest repair shop to go to. Highly recommend them.
Mike A1 the best go check them out
They took good care of me and my car. I plan on going to them with any issues I have with my vehicle. They really work with you on the prices and treat you like family.
Amazing customer service. My car was dropped off to their shop and fixed within two hours. I was picked up my the mechanic from my home and brought to the shop when my car was finished. Very professional. I have been procrastinating thinking I had to wait in the shop. This has been the easiest transaction.
Thanks Al and his team for putting my car back together!!! Best service in the metroplex area!!
Would definitely recommend. Great costumer service.they go above and beyond to make you happy and satisfied. They are extremely knowledgeable and do quality work within no time.
Al was very professional! I loved my experience, his communication skills and customer service is A1! Highly recommend.
Hands down the best service center in Metro Detroit, This establishment is honest, fair, and has superior customer service, I will be purchasing my next vehicle here, and all of my maintenance needs.
From the second I walked in I was greeted by a nice gentlemen named Drew who showed me around the dealer. Then these two nice young men detailed my car in such a professional manner got it out earlier then expected. Very great service Highly recommend it!! My father also purchased also grand Cherokee top notch condition with a very good price
Hi this is Roda I just love this place they really did a great job on my car an the prices are excellent thank yo AL for making me feel like family happy new year’s too you all
I really love the service and love that they have for their customers.Very nice and cheap price also very friendly. I will definitely be back to get some fix on my van.
Let me tell you all. I had a very great experience with these guys and anytime I or anyone I know needs a car I vow to bring them here. They really took care of me and made sure I was happy before my birthday. My car is great.
Truly my favorite shop Al and the rest of the staff are amazing
For two weeks I was looking for a professional collusion and body shop to remove rust and repaint my whole Yukon Denali XL. After searching around looking for a company that I could trust to do a great job and charge a fair price, I found It! Luxury Auto Sales located in Southfield, MI, and they cannot be beat. The Owner came out (Haider) wonderful since of humor, straight forward and honest as he speaks, along with his collusion technician named Jeff (great hair and down to earth personality) inspected, went over and discussed my truck for more than 20 min with me. After meeting them, I decided to stop comparing collusion shops and gave my keys to them. This was one of the best decision I have made in a long time. I got my truck back in less than one week and I tell you, I Couldn’t Believe My Eyes….. The colors on my truck jump right out, flawless, smooth, clear coat immaculate, No orange peel, Just a Great Paint Job! I highly recommend Luxury Auto Sales for any and all collusion body repair work or even if you’re deciding to buy car soon.Update: 12/1/2018I waited for 2 1/2 months as instructed and then had truck detailed inside and out. Quality wax sealant was added to provide even more protection from acid rain, salt and rust prevention. The pictures tell the story, you judge for yourself!
I needed a new engine put in my 2007 Ford 500 3.0 liter v6 my car was out of commission on a AAA flatbed truck from another shop not doing their jobs, luxury auto put me all the way together with a 3 year warranty and top off all my fluids thank u guys so much love it there
I finally found a excellent, reliable place for auto repair.
Friendly staff and clean showroom. Recommend
Yousif & his team go above & beyond to make sure the car you get is top quality. They become like family and really care about your needs. They restored my car that was so special to me because it had belonged to my late mother. I thought Id never drive it again after it was totaled. Thank you Luxury Auto Sales! We highly recommend you!
Great people, very honest, and awesome to work with.In addition, they have an Electric Vehicle Chargers outside for you to use.THANK YOU!
I tell everyone I know that luxury auto sales has the best customer service. In the past I have dealt with several dealerships in Detroit and luxury auto sales surpasses them all with excellent service and professional, courteous and knowledgeable personnel. I’ve always had a pleasant experience with them. Yousif was my salesman and I had no pressure experience the whole time. He took a great deal of time with me and answered all my questions and also provided me all the documents I asked for. They took the time to clean my car and go beyond I definitely won’t buy a car anywhere else they’re such a great family I was so satisfied. Great service!
I couldn’t have been more pleased! Fastest and easiest car purchasing experiences. The salesman Yousif was so helpful and very knowledgeable on the cars. He was very kind and patient with me we have purchased three vehicles from Luxury Auto Sales, and they are the only ones we will ever buy a vehicle from. Wonderful service. I really couldn’t appreciate their recommendation. I highly recommend using Luxury Auto Sales for your next purchase.
Great service my trans running great
My dad was having a bad day because his car didnt have a/c and it needed alignment he said so I decided to call luxury auto repair and they said they’ll give my dad a free diagnostic and they said it needed a/c and alignment, they fixed it and my dad came home the happiest man alive!! Thanks Luxury auto repair!
They were able to fix the starter and find the shortage in the wiring.
Great Work on my cars guys.
Great service, got my quote promptly and staff were very kind and accommodating.
Best dealership ever, I got the best deal on my new truck thanks guys
Im from out of state and and was looking for a specific car and happen to find it at Luxury Auto Sales. Most used car dealers dont necessarily have the best reputations. However, this is one that youll never have to worry about. I dealt with Joseph and he is part of the family run business. He was one of the most honest and integral persons I have dealt with. Extremely accommodating from day one. Purchase went smooth and they insured that the car was delivered to my specifications. Will not hesitate to purchase another vehicle from then in the future.
I wanted to buy a nice reliable car and also fix my brothers car. My friend referred me to Luxery auto sales and I went in there with my brothers car and they were able to fix it for me and I ended up getting a car my self as well. AL was very helpful when I told him I wanted the car fixed and he was very nice by taking his time for me to find the car that I wanted and the that was gonna suit me.
Luxury auto sales is one of the best dealerships I’ve ever been to the quality of there cars is very good and there customer service is magnificent also drew helped find a really nice car with a good price overall I would give this dealership and 5 star.
Very good serviceIts
Very professional and prompt service.
Great place to do your car shopping. Lots of rebuilt title vehicles, but not all. And the ones that are rebuilt were all minor damage ones which they could easily fix and then be able to sell at a great price still. They also keep proof of the original damage to show you. Very honest and great people. Lots of choose from all for amazing deals and they encourage you to take the vehicle you want to your own mechanic to have it checked out. This is the place to go for sure.
They lie they would call me back look at the video see who took my battery never call me back call them 4 HOUR latter said they where so busy did not have time to call me back did not look at the video who took my battery
Yousif is a good man, so is his dad. Gave me a good car for a reasonable price. Hope to continue doing business with this place.They make sure you are happy with your purchase, took good care of me. They detailed the car like it rolled out of the showroom.
These Gentlemen run one of the smoothest operations Ive ever done business with...It is a Family owned/Family operated enterprise & they truly roll out the Red Carpet and treat their customer like FAMILY...The deals,the quality of automobiles alongwith the quantity makes Luxury Autos in my Humble opinion one of the Motor Cities Best Kept Secrets_All yeah,BTW, I almost forgot to mention they treat you to a meal while you await your vehicles detail...Impeccable...
Contacted them about a car listed on Facebook as having a manual transmission that is actually an automatic. Tried to let them know. Salesman Drew Obada responses with a with a rude and aggressive attitude and tells me not to waste his time. When Ive filtered for a manual trans and your listing says you have one, but its actually an auto, then youre wasting MY time... so please dont cop an attitude when I try to let you know about the mistake. (or learn how to post ads properly).
Drove out to the lot immediately after confirming with them on the phone that the specific car I was interested in was on the lot. Then, I get there and they said the car I wanted sold a little while ago. Then why was I told it was available on the phone? Waste of my time.
Wow is all I can Say! I bought a rebuilt title car and they really do put in the effort so make these rebuilts feel brand new! Great Job!
Drew was extremely helpful, I went in to look for a car that would be good on MPG, Drew recommended to me a Chevy Cruze, it turned out to be the perfect car for me since my job requires me to drive a lot, I’ve currently had this Cruze for 1 month and I have not had any issues and I regret not coming in earlier my old car was a gas guzzler lol. Overall luxury auto sales was one of the best dealerships from the customer service to the car, thanks again drew!
Very clearly have frame damage, when promised they dont. When asking for literally any paperwork before signing: I swear we had it he must of forgotten it, We actually dont keep records of it, Were not actually the ones that repair the cars, Another dealership actually has all the titles, And the list goes on. They also have an anonymous airbag guy that they keep zero records of, so chances are youll have paper towel in place of a $750+ airbag. Editing review because I was text messaged by the dealership several days after: ...a bad review shows how cheap you are, just because you cant afford something doesnt mean you can attack the place I replied: Nothing to do with the price...Do not contact this number unless previously requested. To which the dealership maturely replied Smd. (Attached is a screenshot.) Maturity and integrity is severely lacking from this establishment.
I went to this place and I had the best Custmer’s service at this place the people that helped me out are very friendly and nice . Got a car from them for a really good price. I recommend this place .
Yousif was very knowledgeable, friendly and honest. We are glad we stopped. No pressure shopping is a Plus. I told Yousif what I was looking for and he showed me a couple of options, ended up with the best option.I also took the vehicle to a mechanic and it was in a great quality! He also got clean title and rebuilt title vehicle in a great quality! Highly recommended
Great place to go they are out to help you and get you in a new ride at a very reasonable price.
They have great quality cars and even the rebuilt title ones look brand new!!
Great professional place
Well I went to get a quote on my vehicle and never got a call back
I must say I wasn’t trying to walk in and get a beautiful car but I did and I was happy with the car salesmen yousif he did a great job and I have told others that’s looking for a car go see him thanks....
The guys there were very friendly. And yousif worked well with the prices. A great place to get a car!!
I got my impala fixed,painted neal the man.joe and his dad good people dad took me to my house to grab my debit card.secured my rental.reffered my friend he was just as pleased
The salesman I spoke with on the phone was very nice
Was very friendly but I feel like he offered a lot of things that should have already been done to the vehicle as extras.
This place is a scam, liars and cheaters Is who they hire.
Scammers
All rebuilt title vehicles.
Definitely would recommend for ANY foreign or American vehicles. Staff very helpful and friendly!!!