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CHR Tire And Auto Service
5485 NE 17th St suite d, Des Moines, IA 50313, United States
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CHR Tire And Auto Service
Comments
Br
Review №1

Tom and his crew are the best in metro for vehicle repairs, tires, and maintenance. Top-notch service!

Ti
Review №2

The company that I work for goes here with thier fleet so I decided to do the same and am so glad I did.Very considerate of my situation. Attention to detail and on point. Small town atmosphere but big city results.

Jo
Review №3

Great place to get your car repaired! Honest and reliable service. Tom and his crew take care of you like family. I wouldnt go anywhere else.

Ad
Review №4

I brought both of my vehicles to CHR after being referred by my neighbor who had used them for years. They did exceptional work, did it quickly, and did it for a reasonable cost. Tom is a great individual who doesnt beat around the bush or try to talk you into anything you dont need. Exceptional service! They are more than willing to provide a loaner car, which I find to be a huge perk. Plan to use them as my primary auto mechanic into the future.Had grown tired of using Mills Fleet Farm after needing repeated visits to get my wheels balanced correctly and not feeling like repair work was done to the highest levels possible. Was also sick of needing to call 3+ times in a day, just to have to leave a voicemail that no one would return.CHR answered the phone promptly, offered to get me on the schedule that same day, and gave me the nicest smoothest riding tires! Couldnt be happier with their work.

kh
Review №5

CHR changed my fog lights the light bulb is hanging out of the socket. I had them fix my stabilitrak sensor they cut the wire and replaced it and they did a horrible job! Although, They did a good job replacing and balancing my tire!They should stay on tire business!!!

Na
Review №6

Its very hard to find an honest vehicle mechanic, so when you find one, let them know. Prices were fair, didnt try to upsell, and got me in quick! Highly recommended!

Rh
Review №7

I have been using CHR for 2 years. They have always done exceptional work! I don’t even live in Ankeny, but still choose CHR because I trust them. They have caught places like Firestone and LOFX lying to me about things needing serviced or replaced. CHR also gave me a free pre-purchase inspection as a returning customer, when I was shopping for a new car.

sa
Review №8

Very polite and professional people. Would give 8/5 stars if possible

Ma
Review №9

These guys are the best. Fair and thorough. Never overcharge and are always honest. Great people

Er
Review №10

CHR is the place to go if your looking for Honesty and quality work for a fair price. There have been multiple times Tom has saved me from spending unnecessary money on things other places stated I needed. I cant say enough about Tom and CHR. This is the only place my family takes our vehicles to for Oil Changes and Maintenance. They do allow you to schedule appointments for oil changes and have a comfortable place to wait. Oil Changes dont take long at all.

Sc
Review №11

This is the place to go if you want someone/someplace that is 100% honest. I took my car there to get worked on. The got me in immediately and I was pulling a big trailer. No problem for them. They fixed my car and I was on my way. At a more than fair price.I dropped another car of my sons off there because it was running right. Very sluggish like a cylinder was out or something. I thought, how much should I put into this old car..... hmm. Let’s say if CHR can fix it for $1,000 or less than go ahead. Tom said “OK” I left and hoped for the best. In the matter of a couple hours Tom had called and said my car was done and the charge was $23. That was because I had a hole in my tire and they fixed it. I said what about why it wasn’t running right and Tom said “oh one of your spark plug wires was loose so we just put it back on.” That there shows how honest they are. Easily I could have been taken advantage of. Not with them. They are great. Please take your car to CHR and support Tom and his crew.

St
Review №12

We took in a 2008 Jeep GC for a re man engine because DeweyDodge said engine was seized...no oil. Tom called next day your Jeeps running! Yes it has oil it was starter an alternator. Honest repair hard to find theses days CHR gets 5 stars in my book

Ki
Review №13

I first rated this shop 5 starts because they answered all my questions thoroughly and the work was cheaper than other shops in the area. I have been back CHR for a couple oil changes and am still impressed. Very nice waiting area, a big tv, comfortable chairs, and Im always offered a beverage. This place was a great find!

Ka
Review №14

Jon is the best! He is great at what he does!

Er
Review №15

I know Tom professionally and went to CHR because I needed new tires and added on an oil change because it was time. I called and made an appointment same day. He gave me a *fantastic* price on the tires and got me in and out on time. The tires look great, plus he rotates and repairs the tires he sells. Thanks!

Ch
Review №16

Great service

Ki
Review №17

Great place, Tom always tells it like it is and doesnt try to sell you what you dont need!!! I am always grateful for the loner car as I am always on the go!!! Need your car fixed.....go see Tom!!!

Lu
Review №18

Quick to respond, Fair price, have serviced multiple vehicles here and been completely satisfied. Would recommend to family and friends

Br
Review №19

Very professional staff and great waiting area. The service was fast and affordable.

Me
Review №20

Quick oil changes and good prices. Best place in the area.

Ry
Review №21

Tom and his crew are honest, upfront with diagnosis and more than fair pricing. I have not experienced any pressures of an up-sale.

Dr
Review №22

I would recommend Tom & the guys at CHR to anyone! I found CHR through a parts company and fixed the same problem I had on another hub for nearly HALF of what I was charged elsewhere. I thought the previous company was on my side (had references from a friends father who ALWAYS took his cars there) but boy was a I blindsided. I have done business with CHR 2 more times since & have been pleased both times. Sometimes its hard to find good, honest people but look no further!Dani

St
Review №23

Quick, friendly service and priced much better than what a dealership was going to charge me. Ill be back for sure!

Ke
Review №24

Great service

Mi
Review №25

CHR does all my personal and fleet maintenance. I couldnt be happier with the service they provide.

St
Review №26

These guys have served me well for years! This is the place to get your car repaired in Des Moines!

Ni
Review №27

Amazing service

ra
Review №28

Great to work with!

Information
8 Photos
28 Comments
4.9 Rating
  • Address:5485 NE 17th St suite d, Des Moines, IA 50313, United States
  • Site:http://chrtireandauto.com/
  • Phone:+1 515-265-4247
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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