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GameStop
1918 N Rock Rd STE 500, Derby, KS 67037, United States
Appearance
GameStop
Comments
Mi
Review №1

Super friendly and knowledgeable staff. I leave every visit satisfied and happy.

Ky
Review №2

Sam is by far the most amazing associate I’ve ever met in a retail setting. If she’s not a manager she absolutely needs to be or she needs to be given a raise or something. She fixed a mishap with two games I was given for my birthday with zero complaints and she constantly has an amazing attitude and is so helpful.

mi
Review №3

My husband went to the Derby store on Sunday evening, August 8,2021 for a refund of an Xbox One. However, when he arrived home, I told him he had been shorted $54 of his refund. Now we must wait until Monday to speak, hopefully with the store manager, Frank, to find out why the young lady assisting my husband couldnt read the receipt that clearly said $367, not $313.

Kr
Review №4

Every time I come in they greet me and the employees are really friendly.

Ti
Review №5

Super friendly staff. Selection is ok. Prices have become ridiculously high. Many of the used products are nearly the same cost as new.

Sh
Review №6

Had the couple of games I wanted

Sa
Review №7

Great customer service. Helpful but not pushy. Super nice!

Za
Review №8

This is always my home GameStop. I’ve been going to this location since it opened. Every single time I’ve gone here I’ve always been satisfied with the service and the products that I receive. If i get a game or system that doesn’t work they’ve always been friendly enough to help replace the product for me. All the employees there and the store owner are fantastic. This will always be my favorite GameStop ever.

ch
Review №9

Very helpful staff. Willing to go the extra mile to make sure your are happy with your purchase. FIVE STARS!!!

Ti
Review №10

I went here with my cousins to buy terraria. The employees were very nice and knew what they were talking about. Glad to see it still has legacy game sections like the DS.

Br
Review №11

Excellent customer service and very knowledgeable about the products and pre orders

Ve
Review №12

Friendly crew, and helpful with finding what game your looking for.

Po
Review №13

Very nice and helpful staff. They always answer my questions and help me find anything I might like.

An
Review №14

Always love going to this place.

To
Review №15

Ordered 2 games on gamestop.com and picked up here. Exactly what I ordered.

De
Review №16

The people in this location are great. They will answer you with patience whether in store or over the phone, which seems to be a dying service. I dislike GameStop as the company, but again, this location is great. Their young staff is well rounded and knowledgeable and have good customer interactions. This is my go to if I had to go to a GameStop. If you live in Haysville, Derby, or the North part of Wichita, the 5-15 minute drive is definitely worth it.

To
Review №17

Clean, organized, friendly staff.

no
Review №18

I really love this game. Since Im just a little girl until now Im playing this game. SKL hahaha. bad ice cream 3 goldy games on hudgames

Fr
Review №19

Geart people that work there hands down. the only thing is your trade in value/cash is real bad. so over all if your just buying its good for the money but for resale just try facebook market or personal sale for the money!! Hope this helped

Br
Review №20

Its hit or miss here. Because GameStop is a chain electronics store the only thing they can do to stand out is have super good ppl. This store has had a mixture of both. As of 3 days ago the store was staffed by friendly and knowledgeable couple of guys. But if I went back today, that could be entirely different.

An
Review №21

Its not a bad GameStop. But it always smells like grease and mustard. Somebody needs to make it smell not like grease and mustard, and Ill give this GameStop 5 stars.

mj
Review №22

The gentleman working the register 4/5/19 around 12p was very helpful and friendly.

Fa
Review №23

Its a great place. Sometimes a dragon will jump out and grant wishes. Thats when you have to make a hard decision.

am
Review №24

Quick easy, and the red headed guy is a sweetheart.

To
Review №25

Had a problem with our game controller not working and was purchased 5 hours away. They did a great job with resolving our problem! Thank you

Pe
Review №26

Grandson loves this place for games and game cards

Er
Review №27

Staff is always nice and helpful. Great place to buy games!

Ja
Review №28

Sold me a broken system and controller. Dont come here. They will rip you off.

De
Review №29

They take your money but overall decent

Ry
Review №30

Fast helpful service kind people that stop and help for all your needs

Ch
Review №31

Great customer service knowledgeable staff and a good selection of products

Ve
Review №32

Great crew and so far they always have what my kids are looking for.

Pa
Review №33

Terrible service and their system cant even keep up with purchases.They definitely dont work for their people. I will shop at local game stores from now on. No more GameStop for me (:

Br
Review №34

Didnt get assaulted by any transgenders.

Ro
Review №35

Always helpful real great ambiance I drive all the way from west Wichita here for everything worth the gas trip

Ty
Review №36

The last two games I bought from here where broken, horrible costumer service. Save yourself the headache

Th
Review №37

Great customer service. Everyones very friendly

Me
Review №38

My kiddos like to stop and shop. Always something different.

Yo
Review №39

Always eager to help out!

Da
Review №40

They alway have what Im looking for.

sh
Review №41

They have a really nice game selection

gr
Review №42

I like it!

Am
Review №43

These guys are really knowledgeable and very helpful

As
Review №44

Always so helpful and personable!

Ja
Review №45

It suks everything costed to much

Is
Review №46

When they sold me a faulty Ds I took it back and they replaced it at know cost to me even transfered the 1yr warranty to the replacement, I go there for a lot of games and accessories.🎆

Da
Review №47

Gamers heaven

Je
Review №48

Super friendly and very knowledgeable.

Cl
Review №49

Service is terrible don’t have great selection

Su
Review №50

Love it

Ma
Review №51

Cashier was nice & helpful!

Cr
Review №52

What a fun place!!

Fr
Review №53

Close to home (20 somethin minutes) and my main place for Games ;)

Bl
Review №54

Fast friendly staff.

Sa
Review №55

The guy was awesome and got my problem fixed

Je
Review №56

I go there all the time.

La
Review №57

Awesome deals.

Je
Review №58

Not bad

Ro
Review №59

Good crew

Ze
Review №60

Great place for games

Br
Review №61

I...Love.ittttttttttttt

R
Review №62

Wow! My son just opened up his Christmas game I bought from you and the case is empty!!! Way to ruin a kids Christmas!!! Guess I should check before I leave the store next time... how does that even happen?

St
Review №63

Its fun

Ch
Review №64

It was a gamestop

Ch
Review №65

Colette was rude and not helpful.

ki
Review №66

Very Fast

Ch
Review №67

Had the to games I was looking for

Kr
Review №68

Love it

Information
4 Photos
68 Comments
4.4 Rating
  • Address:1918 N Rock Rd STE 500, Derby, KS 67037, United States
  • Site:https://gamestop.com/store/us/ks/derby/6474/derby-marketplace-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 316-789-1840
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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