What an excellent experience!!! Chad is very knowledgeable and a true professional. The showroom is immaculate and there are tons of machines to demo with absolutely no pressure to buy...even though we did. I can’t believe I was ever duped by an online retailer like Nordic Track when you can get a machine that’s triple the quality at (or slightly above) their price. Just my opinion but don’t waste your time online, shop local and get superior quality!!!
This is a very nice store with lots of equipment to choose from. I knew I wanted a Life Fitness Elliptical or CrossTrainer as they call them. Ive been using one at the Whitlock Rec Center for a long time and so when I walked in and I went right to those machines and got on each one until I found the one that felt the most like the commerical Life Fitness Machines. Ive always liked the feel of these machines and prefer them over any of the other machines. I chose the E3 cross trainer with the Go Panel which is the cheaper panel option. I took the installation and about a week later two young fellows showed up with a big truck to install the machine for me. It took them a little less than an hour. One of them was the owners son and I was happy to see a such a pleasant young fellow working at the family business. After about a week I started to notice a clicking sound and I isolated it to the upper right swivel joint. I found that the cables were a wound a little to tight and I remembered asking the owners son if they shouldnt be a little tighter and so he made them a little tighter. If Id kept my mouth shut I probably would have had no problems but it was interesting to troubleshoot the problem and get back to a quiet machine again so easily. I like being able to use it with Polar Strap. I like exercising at night with the lights off looking out the window but the Go Panel doesnt seem to be able to dim the display so I made a little mask overly for the display to cover up everything but the pulse, time and resistance and that works fine for me. I really like the machine and I like being able to get up in the morning and begin the day with an hour or so of exercise without having to drive to the rec center.I just purchased a Matrix U50. Nice machine and I enjoy watching videos of trailrides while Im riding. I wrote a Google Web App so that I could watch videos off of a youtube playlist with just a simple touch of the screen. Its nice to be able to ride when its snowing out without freezing your butt off.
Worked with Chad to get a squat rack and weight set for my basement during COVID. Understandably, there stock was depleted and and backordered due to COVID. I had to wait a few weeks to get everything, but was happy with the quality of the items I purchased. There was an issue with the order (I didnt place the order with Chad) and I let Chad know about it and he took care of it right away! A true professional and never felt pressured to by anything.
We needed an elliptical as Covid made our usual trips to the YMCA off limits. I called Chad Hardwick at the Denver branch of Colorado Home Fitness Home Superstore as we wanted a Precor 222 and there are no outlets in Colorado Springs. What a great purchase experience! From ordering to confirmation to delivery, we were impressed by the customer service, knowledge, and courtesy we received. All my questions were answered by knowledgeable staff, and the delivery team was on time and considerate. I highly recommend Chad and Colorado Home Fitness!
We recently purchased a treadmill from CHF, Lakewood/Littleton location, for a family member in the Denver area. Mike was very knowledgeable and helpful in determining the right treadmill for us. Sky delivered the treadmill and handled the setup. He was quick and efficient. I would recommend Colorado Home Fitness.
I would NOT recommend buying from Colorado Home Fitness.I bought a BH stationary bike less than three years ago. The bottom bracket bearings started squeaking so I called them for a replacement under the manufacturer’s warrantee. The technician did not bring any parts despite me telling them exactly what was squeaking. The tech worked on the bike for less than 15 minutes and charged me $95 for the visit. The parts were ordered, and I was charged another $95 service fee for the install, but the parts were incorrect. The next trip the technician didn’t have the correct tool. The next trip the technician told me I needed a new belt and unsafely and incorrectly reassembled the belt assembly. The Service Department Manager is very rude, unreasonable, unorganized. He didn’t provide timing or status updates on orders. He was slow to respond to emails (at least 3 days). The entire process took over 60 days and more than 5 house calls to repair a simple bearing and belt.When I asked the Service Manager to waive one of the two $95 service fees because of the hassle and over 60 days for the repair, he called me “shady”, said “I was trying to rip them off”, and “do NOT ever call us for service again.” Lastly, they overcharged my credit card and I had to contact them to correct the amount. So, just avoid the hassle and buy from another company so you won’t ever have to deal with this Service Department.
The purchase experience was good and easy however I really need to sing praises for CHF as it relates to need for support after the fact. The resistance on our elliptical stopped working and I called in and spoke to Paul. The conversation took all of about 3 minutes and he had me in touch with their repair team without any difficulty. Sky from thee repair group was quick to respond and able to help me get the issue resolved without need for dispatch. The follow up customer experience is often missed in todays world but this organization clearly still values the customer after getting the check.
We love Colorado Home Fitness. Weve purchased a great matrix treadmill and we just went back for an elliptical. Great selections and great advice from Chad! We are customers for life!
Pretty good, affordable. There are some hours where the machines are full but its not too bad. Also free towels and shower areas are relatively clean.
Ordered equipment. Comparable price to online items. Buy more than one, get a discount. Chad is the manager.
Chad and his team are extremely knowledgable about their products, listen to the customer in order to find the right solution, and then follow that up with strong service support. Im a happy customer and highly recommend working with Chad.
I met the team of Colorado Home Fitness at a recent exposition. My wife and I had a great demonstration of the Inspire FT-1 fitness system. We liked it so much that we purchased it on the spot. Everything we were told was true. Chips team did an excellent job of delivery and setup. His follow through was great. We love the equipment. Easy to use, a snap to transition during a routine and the Inspire App makes it so easy to workout at any level. I am totally comfortable recommending the equipment and Colorado Home fitness. You will be comfortable with your choice. Thanks Chip.
In the crowded market of home exercise equipment, Colorado Home Fitness is a resource weve come to trust. Chad and his crew have provided consistently great service. I refer friends and my patients to this store.
Amazing company to work with! They have the best equipment and prices that I have found anywhere. The staff is extremely friendly and knowledgeable. I highly recommend them to everyone.
I had a great experience buying a treadmill here. Chip walked me through all details of the treadmills to help find the right one for me. Delivery and setup went smoothly, too.
Chad was very helpful. He took the time find out our needs and make recommendations on brands and features. He was friendly and low-pressure.
The salesperson kept tslking when we clearly were done and not buying. He bad mouthed other places and didnt seem to listen to us and kept talking about his most popular models. The equipment was great and there was a variety but we wont be going there again.
Great staff. Great prices. They even have used items on consignment.
We always have great service with Chad when we go there to purchase equipment. He is very knowledgeable about all the fitness equipment.
Chad is very hospitality & services to a customers.
Definitely the place to go for any home exercise equipment.
Purchased several machines, swppaed out, great service.
Got a great used treadmill here.
If your looking for fitness equipment Colorado Home Fitness is the place to get it!
Very helpful
Lots of options
Over priced, poor inventory. No customer loyalty.
Excellent selection, very helpful staff