I used to live in the neighborhood on Santa Fe Drive and I kept passing this place. I thought, Is that just an ordinary hardware store? and it turns out to be much better than that. THey have hand tools, power tools and other equipment. Sure, I could go to Home Depot, but why wait in long lines? These guys have a personal touch. I will go back the next time I need tools.
The staff is amazing and always interesting to interact with. The prices are not cheap, but once you taste you understand why. Thank you!
Drove over an hour to see their showroom. Sales people completely ignored us. When I finally found someone he was rude, insulting and acted completely put out. I made a decision and left, I will place the order over the internet with a different company.
This business has closed down and Google maps still shows it as open. Don’t drive there
This hardware has great ambiance and heavenly magical. The customer service is very professional and friendly.
A few designers I know had suggested checking this place out. There was a good selection but the facility is beyond outdated, its just an awful setup. I would never feel good about bringing my clients here. No one seemed interested in greeting me, except for the big dog up front who barked when I entered. I will take my business elsewhere.
Their selection is great but their office is dated and the sales people are really unfriendly. i ordered something which took forever with no way to track it in the meantime. then i get a call that my item is waiting for me at the store... they had told me I would receive it shipped to my house. why did i need to pay for shipping? ill just order online next time.
Great Show Room! Best in Town. Spent extra money on shipping to get kitchen handles here quickly then they did not send the correct qtys. There has not been a sense of urgency on their part to complete my order. You better hope that your order is complete or you might be like me on the phone and emailing trying to find out where your stuff is.
The fifth time I come to this place and dont have what I need. they want to order hardware online. I need them today I can order them online guys. looks like they only have cabinet handles. just go any home depot and youll fine what you need .
Great designer showroom. Ive gotten some hard-to-find-in-town things here but only if I needed it right away. Were talking like 10 times more expensive than what I can find for the exact same product online. Good people watching here. A lot of people with more money than sense 😁
Great selection. Inattentive staff however. Salesman Eric couldnt be bothered to assist anyone, and when he did he was pretty much a jerk. Ladies in the front office were pleasant though.
This is the place to go for the people who want their home to reflect the careful thoughtfull planning of the details chosen to live with for the long term.Flippers can get a great deal too.Cheapskates can go to the Dollar store.Parts for your faucet call a plumbing supply house.
We visited their showroom last week looking for cabinet pulls. Their selection is vast and if you cant find what youre looking for there then you probably wont find it anywhere. However, the customer service was lackluster at best. No one ever asked if they could help as we browsed. We finally asked someone to get some item numbers for us and he wrote them down on an order sheet and we were out the door. Called back today to place the order spoke with a different gentlemen who had absolutely no interest in helping me. He literally told me to go to the manufacturers website to look up the sizes of the knobs I needed. Said he had a lot of stuff going on and I could get the info I needed from the manufacturers website and then email him my order. What?!! Nope. Didnt do that. Instead we found the same cabinet pulls at another dealer (price was lower too), placed our order and will never return to Denver Hardware based on customer service alone.
HUGE selection of hardware and great customer service all in one place, its like a candy store! Easy parking right up front and no crowds like home depot.
Very heplful and knowledgeable thanks tony and eric
Well established with very knowledgeable sales staff.
Absolute best place to find quality door and cabinet hardware in this area. The staff are knowledgeable and friendly, and the prices are often as good as you can find anywhere.
Best place to browse hardware for your kitchen or bath. This place has a variety of selections and choices that can cater to anyones taste. They have to order everything but well worth it. Whether you have a solo home project or work with a designer or contractor, they can help! If you need high quality products and dont want to waste your time at a Home Depot or Lowes then this is your place!
Best customer service, they really care and have great knowledge in hardware. I will be a forever customer!
I love coming into our family business and seeing our sons working as the 5th generation in the business that is in its 71st year.
I was looking for some lock washers and when they didnt have them he gladly hooked me up with some other hardware that did the job.Very kind and friendly people and worth supporting the small business!
I was looking for hardware around town and Denver hardware had exactly what I needed for a reasonable price
Lots of help from the staff. Cedric and Derrick helped quite a bit. Will continue to use these guys!
As a home builder I found working with them extremely pleasant. They were quick to get us pricing on specialty items for our customers and I look forward to working with them in the future.
Id like to support a local store, but: (1) the in-stock item I bought was priced high (I paid for convenience); and (2) when I returned an un-opened/un-used item that was IN-STOCK, I was charged a 15% re-stocking fee that I only found out about three days later when they finally MANUALLY processed the refund. These are reasons I usually go to Home Depot/Lowes/Amazon. Why buy local if you get whacked on an in-stock return? They charge 30% to return anything they order for you. High prices at a local store should be balanced by a more customer friendly attitude. Instead, i was charged $50 to slide an item the size of a book back on the shelf 10 feet away.
This company is terrible. They take your money and you expect the product, but they never order it from the manufacturer. Then they make excuses that its delayed due to shipping issue, then today they said its on back-order, and when i pushed, I found out they never ordered it - and instead of expediting it, they would not commit to delivery and cancelled my order 4 weeks later. Save yourself a headache and keep your schedule on track. Order from someone else.
If you need a door handle, drawer pull, door hardware or the like. If they dont have it, they can most likely get it or it isnt made!
Nice as nice as their place on Walnut established in 1946 but great selection of hardware and great customer service as always.
Helpful staff and tons of hardware.
Absolute horrible customer service! I drove over an hour to Denver Hardware to try to findan unusual shower part. The employee helping was not only completely unhelpful but flat-out rude.
Great place to find what you need
High prices. But if its available, theyll get it for you!
I’ve never experienced such poor customer service. They were all on their phones and acted like any question was a inconvenience and bothersome. I’ll never return. Terrible.
Has lots of door hardware
Professionals