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Window World of Denver
480 E 76th Ave Bldg 5E, Denver, CO 80229, United States
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Window World of Denver
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Gr
Review №1

Mike was a sincere and very knowledgeable salesman, with an excellent sense of humour to boot...Edgar and his crew were professional, through, high standards installers...We need to see what the next windows we will do...

vt
Review №2

We just had our patio door replaced Window World hit it out of the park! Hector and Miguel the installers payed attention to detail. I was very impressed with the quality of work it took to install the door. You can be sure they have a customer for life.

Am
Review №3

Good value at a great price. Everyone involved was professional and friendly!

Mi
Review №4

Window World has been excellent to work with. They installed, socially distanced, and the whole process was efficient. I was able to keep working in the background. The glass door is very large and looks amazing. The customer support has been equally amazing. We have had a warranty issue on the screen door and a manager came onsite ASAP to assess and correct. Excellent value and service. I will be coming back as other doors and windows need replaced. We have had this installed now since May and every has been excellent. Definitely has been helpful to keep heat out and cool air in this summer.

Sc
Review №5

We had several estimates for our windows (we have 4 large windows in our town home and after getting kids of 13k and 11k from other companies we got a bid from window world. The estimator was good and thought there was a longer lead time because of covid and all that stuff when they finally got installed we were impressed with the quality of the windows and the install. They have made such a huge difference and were only $3100.00. I would highly recommend them.

Ri
Review №6

Avoid this place at all cost! We were told the windows would take 10 to 15 weeks we’re now on week 21. This has held up getting our property sold. Accountability? They have none. Very rude and combative. Thank god I only ordered windows and not having them do the install who knows what kind of work would be done and more excuses made. Learn from my mistake do not buy here! Read the rest of the poor reviews as well.

Jo
Review №7

Fantastic quality, we are so happy with our new replacement windows and doors. Our installer Daniel Pena was FANTASTIC. He is very courteous and his quality and workmanship are EXCELLENT. Our Window World experience was GREAT from start to finish!!!

Em
Review №8

I had a great experience with window world. They were very professional and did quality work. I will be using them again in the future.

Da
Review №9

I was on the chat service they provided. Hannah the name assigned to the chat bot was only interested in getting my name and phone number. NOTHING ELSE!!I didnt want to talk to a sales person yet as all I wanted to know is if they serviced my area. Their service area map really didnt tell me anything useful so I thought i would try the Chat to ask a question.Nope, Hannah was only interested in getting my name and phone number.. She was very persistent in doing so. She tried different tactics, changed phrasing, mentioned unique offers if I would only just give up my phone number.Sadly, no matter WHAT I typed, she only responded back with her persistent tries of getting my Digits!!I even tried entering a first name, fictitious though, and she didnt accept it. Cmon, Rob Roy is a very famous name in parts of Scotland!!And I gave a number as well. 4 And she DID NOT LIKE THAT.Bots, you just cant pleas them!!

Da
Review №10

Apparently only the owner of the property can pay to get a window fixed. Very discriminatory. Apparently renters money is no good. Home depot has no problem accepting your money. Dont use these people!

Sh
Review №11

Daniel Pena and his crew did an exceptional job.They were professional, courteous, knowledgeable and on time. I couldnt have asked for a better installation. They did a fantastic job from start to finish on my sons home. Thank you window world

Bo
Review №12

I deliver to this place, the crew is awesome I get in and out of this place in no time at all, one of my favorite deliveries in the Denver metro area.

Ry
Review №13

I ordered 4 windows from Window World of Denver. The day they showed up to install, I was informed that two of the windows were measured incorrectly and would not fit. They installed the two windows that did fit.After 7 more weeks of waiting for my two casement windows, the day finally came for install. The installers did not wear masks in my home. After the installers left, I noticed the windows did not have the factory NFRC labels on them, which seemed suspicious. I got no care instructions, just a sign here single page when they were done. The glass (viewable) area of the windows were a full 4 smaller horizontally and 5 smaller vertically than my previous casement window! The company claims that this is because they are a replacement window and without considerable modification to the window bay, they needed to be smaller. These windows look ridiculous next to the full-sized windows they were meant to replace. There is a full size window that I didnt replace right next to the new window, and the new one looks like a toy next to the original window. It has an excessive amount of trim around the window (they even had to double up the trim on the top). The WORST part is I WAS NOT TOLD THAT THE WINDOWS WOULD HAVE A MUCH SMALLER VIEWABLE AREA THAN MY PREVIOUS WINDOWS! If I was told that they would have a much smaller viewable area, I never would have had them installed. Thank God I didnt do the entire house, or my house would feel like a cave.To top it all off, one screen had a hole in it, the glass was dirty on the outside when they put them in, and the bright white trim on the outside of the windows was darkened to a grey with dirt upon installation.DO NOT USE THEM! Period.I requested a 100% refund. Take your toy windows back, I dont want them on my home. Are you listening Window World? So much for 100% satisfaction guarantee.

Sa
Review №14

I want to commend the two men who came to my home today to install some windows from Window World. Their names are Hector and Armondo. I want to highlight their professionalism, respectfulness while also being friendly throughout the process. They installed my windows, cleaned everything up and were on their way. I really appreciated what they did and i hope Window World acknowledges these two men for doing such a great job!

Ri
Review №15

Windows upgraded to 4000 series for a great low price. Workmanship was good. Lowest price of 3 different appraisals. Workers on time, knowleable and professional but got in a hurry at the end of a cold day and got caulk all over door handles and the screen door is not adjusted correctly.

Di
Review №16

I have trusted my homes window and doors to only Window World! From sales to service, they are outstanding, professional, and exactly what I was hoping for. Thanks to Jesus and team for getting in and out with my new doors and windows! Theyre solid and great work!!

Do
Review №17

We did not have a great experience initially with Window World of Denver. In fact it was a very, very poor experience to begin with! We live in Wisconsin and own a rental property just outside of Denver. We purchased several windows in December, 2020 and were told initially that installation would be 8-12 weeks later due to COVID. Okay - that makes sense. So we planned on sometime in March, 2021 (while we were occupying the property), just to be safe, and to not inconvenience the renters (Window World knew this!!)Finally a date of April 23rd, 2021 was given to us. We flew from Wisconsin to Denver to be there for the installation (My wife called the company at least three times to let them know we were making a special trip to Denver just for the installation and to make sure they were prepared to install that day. The installers first of all, showed up late 40 minutes and then after wasting more time, determined that they did not have the necessary materials to do the installation that day. UGH!!Of course the 23rd being a Friday, this meant no installation until the following week - on Tuesday the 27th! But much to our surprise (and relief!), the office manager called and apologized the following day (on Saturday - wow!) and told us he would be there personally, with the installers, on Monday (not Tuesday!)! And he was! He not only came, but shared in the work - all day on Monday!! The windows look great!It would have been preferred if Window World had gotten it right from the start but kudos to them for getting it right, on the rebound!

Mo
Review №18

Great value and really quality windows. Installation crew was on time, efficient, friendly and communicative. Only hiccup was our original salesperson apparently left the company and nobody told us. I texted him several times and got no response, not realizing he had left. A quick email or call with a new point person would have been helpful, but it was not a huge deal, didn’t result in any delay just confusion on my part. Will definitely use them again!

Da
Review №19

Wow what an amazing product these windows are so efficient beautiful quite to outside wind and noise easy to use and operate the craftsmanship are class A, the windows brighten the home and have it a facelift well needed the windows made the home look like a new built home. I recommend Window World to everyone that needs windows or not, my brother just ordered windows for his home. Not only are the windows beautiful and top of the line the Master Window installer was amazing professional a flawless install polite courteous Daniels qualities were also top of the line. Nothing but an A+ review. Feel free to use me as a reference or testimonial. Thank you for a product and job well done. God Bless and thank you.Dave and Mary

in
Review №20

My parents are not the easiest customers to work with. This is because there were many services that scammed them in the past. So, my parents are always wary and cautious when approaching services. Mike Hovey, who was our sales representative, spent a lot of time with us (by phone and in person), patiently addressing our questions and concerns in details (during the pandemic and Christmas week), especically with financial options. He was very respectful, polite, and understood our situation, he handled my parents with a professional manner. I appreciate that. My parents also appreciated his professional manners. We were also very grateful that Mike took the time to answer our questions by phone even on the week of Christmas.As far as how the installation process went, there were 2 guys who came over to our house to install the windows. I thought they did a fabulous job installing 4 windows in a 2 hour timeframe. The work was done in a very clean and efficient way and if there was a mess inside the room they were in, they would vaccum it.I would definitely recommend Window World to my friends or family or use Window World again.

VW
Review №21

Don’t ever use this company. The owner will threaten you if you want any warranty claim or them to fix there terrible work. Clean and inspect all windows prior to payment. Most you will find damage, scratches,,, also have a licensed contractor inspect workmanship. They dont secure window flashing with fasteners. They take tin bend in L shape and caulk in in place. There contractors also don’t like to insulate the cavities around the windows during install guess that’s because they have to pay for their own materials. Many of my windows had little to no insulation’s in the gaps between window and framing. Repeated request to the company to come look at the shotty work resulted in me getting called and threatened by the owner of the Denver company.

Br
Review №22

Ordered 15 weeks ago and no date yet for delivery and installation. I understand delays due to manufacturing challenges but communication of such should not be just we will call you when we get them.

ro
Review №23

Called for whole house replacement windows and was told Im not in their service area although they advertise serves weld county and surrounding areas....guess what? Im IN weld county...go figure..

Ko
Review №24

We got 7 different bids from different window companies. Not only did Window World listen to what we were actually saying, but they also were a reasonable cost. They werent the cheapest, and they werent the most expensive. They provide an amazing product, warranty, friendly no pressure sales, and an amazing install. Justin the initial contact and sales, and Roberto and Diego were all so fantastic to work with. They did so good, that we replaced all 25 windows and 2 sliding glass doors.

S
Review №25

I ordered a sliding patio door 5 months ago to be told for the 3rd time they don’t know when the door will come in. I paid half upfront with a promise of 10-12 weeks for install, which clearly did not happen. I have emailed and received no response. Each time I call I am given the runaround. To say I am angry and frustrated is an understatement. If I could give this business zero stars I would.

Je
Review №26

I wished I knew of Window World when my other windows needed replacement from hail damage. I saw noticeable difference in quality and price. For the same or less you have double hung windows (can open top or bottom...instead if single hung which only opens at the bottom), energy efficient, less glare windows. Just overall top quality.

Mi
Review №27

A perfect customer experience from start to finish, even in the midst of quarantine. Excellent communication. Installer was on time, efficient, communicative, cleaned up after himself, and courteous. I’ve worked with a lot of contractors and this is one of the best. Pricing is extremely competitive. I would recommend without reservation if you are looking for vinyl windows.

Hi
Review №28

Had 7 windows replaced in the sunroom. Now the room does not get cold as quickly as before. Wirh a gas log fireplace in the room, its now habitable.

Ma
Review №29

Very pleased with Window World of Denver who replaced my townhome windows in a record time and for a fraction of the price of other window companies. Highly recommended.Great job Miguel and Hector!

No
Review №30

The windows i ordered was taking too long its covid I understand so I called to cancel they responded with they are keeping the deposit so the response i got back was from the most unprofessional angry lady threatening to sue me for the rest of money owed and that I must delete my reviews so I did and now here an updated review. The manager I believe called me very angry at me and instead of trying to be nice and work things out I was threatened. I agreed to do the windows and pay the rest I just want the world to know what kind of leadership works there. The installer was good and salesman was good its whoever lady called me and threatens its customers should not be there is my opinion. Anti-SLAPP

Fl
Review №31

Install was quick and very professional however manufacturing of windows was very SLOOOOW (3 months for four small basement windows)

Ch
Review №32

Watch your checks.EDIT: Since I am being accused of orchestrating check fraud, I filed a police report with the Firestone Police Department. The case number is #2100851. I have provided all details to the investigator. I am sure the owner can take accountability and do the same.

To
Review №33

Contracted for 3 doors. They came out and measured twice. Before installing the third door they said it didn’t fit and it would.3-6 moths before it would ready and might not fit again. It’s been 6 months since we contracted.Do not do business with unless you want the risk of a terrible experience...Also their sales came back after the contract was signed and said he made a mistake and I needed to pay $1200 more.

Ch
Review №34

Throughout the experience with Window World, we were happy with the professionalism of each individual we worked with, from Justin Cropper who did our estimate, demonstration & measurements to the three men, Edgar and his team to do excellent work on the installation! We love the look of these new windows! We love the level of efficiency that is already making a difference in the internal warmth of our house. They are by far the best available windows at a price that is reasonable and fair.

Ro
Review №35

Crew had to start one he late as we were out if city. Jesus told me he thought they could finish in time for us to leave back to our baby sitting gig in neighbiring town. They kicked it gear like two beavers. Super clean job. Every window fit exact Doir was absolutely gorgeous. They finished right when we had to goMy only regret is I had to rush out the door and forgot to tip them. But from previous call I gave his number so I’ll work it out. Great installers! Could ask for anything more. I’ll give your company highest reference to anyone! I mean that!

Ka
Review №36

They did a great job installing and cleaning up afterwards. We had very little painting to do and only where they replaced the trim on outside windows. They were finished ahead of schedule. The windows are amazing, especially coming from near 40 year old windows. What a difference.

zu
Review №37

Highly recommend! Dale Hostetter is very knowledgeable and friendly sales person. He did a great job explaining the process! Now just waiting to see the final result and I definitely will keep everyboy posted!

La
Review №38

We could not be happier with our patio door purchase and installation by Window World of Denver. It was pleasure working the salesperson, Mike Cook. Hector Hernandez, the installer, was thorough and professional and our new door looks great. We whole-heartedly recommend Window Window World of Denver. Thanks again!!

ji
Review №39

I have used Window World now several times throughout the years getting all my windows replaced. I have stayed with Window World for my window needs mainly because of the price, workmanship and product. The windows are great and have saved us with heating and cooling cost. I have recommend Window World to my family, friends and neighbors.

Da
Review №40

The installer was professional and courteous. He did great job cleaning up after himself. I really like the windows. He arrived when stated and was nice to my dog. Id recommend him to my friends.

Ri
Review №41

Window World was prompt, courteous and did a fabulous job installing 9 new windows in our home. The windows are great and the cost was less than other estimates I had received. Very happy with everything.

Ir
Review №42

I replaced part of the windows in our home, and was kind of anxious about the project. However Edgar and Fernando were very efficient and made the whole experience a pleasant one. They were professionals and knowledgeable about their craft. I love my new windows, and the price was way better than other companies i contacted.

Y
Review №43

If you are looking for a decent quality window for a reasonable price then WW is the company for you. I’m sure there are better windows out there for two, three times the price, but WW delivers and their windows feel like a solid product. Had two installed a couple years ago and now came back for a third one.

Jo
Review №44

It was time for new windows so we jumped in and got some estimates. Our estimate with Mike was really awesome and informative. Other estimates didnt compare. Just as we expected the windows were custom made for our home and they came out and installed the full house in about 4hrs. They look awesome and we are so pleased!

Jo
Review №45

We had windows replaced in two of our bedrooms. The straight forward pricing is what sold me - I did receive bids from three (3) other companies. Robert & Diego were the installers and did a very professional and efficient job. Very happy with the entire process!!

St
Review №46

These people are very professional and care about speed and quality ... at a very reasonable Price. Owner cares about the satisfaction of his customers very much!!!!Its hard to find honest window sales lately. Anderson is doing a very high quote, then tells you they will cut price almost in half if you sign now... then the deal is off table. I watched an old lady get upset when I was painting when she got a quote .. these people dont do that...Honesty...thumbs up!!!KEEP UP THE GOOD WORK!!!!

Lo
Review №47

Job well doneInstallers were great, on time, friendly, quick and knew what they were doing and did it well. 8 windows replaced. Neat and cleaned up very well when finished looked like nothing had been done. No claims for extra costs, all windows and patio door fit and trim/chalk neat and clean. Very happy.

Da
Review №48

My windows are gorgeous! From start to finish, I received fantastic service. The quality of the windows is excellent. The sales staff is knowledgable and dont try to oversell. The install staff were efficient and courteous. All in all, I am glad I purchased my window from Window World!

Ch
Review №49

Great customer service. Hard workers following covid precautions!!!

Ni
Review №50

Windows were good value installers came and were efficient and friendly my only negative is tools went missing day of install. Expensive cordless dewalt drill during install. I can’t be sure but also put sour taste in experience. Drill is gone and was there before start of install.

Do
Review №51

We had a good experience with Window World. Prices are super competitive. The installation was quick and painless. The installers were friendly, cleaned up after themselves, and did a great job. Windows look really good. I will use them again.

An
Review №52

The window installation experience with window world was excellent and exceptional. The guys had great customer service (Albert and Mike) they took their time doing each window to make sure that everything was done to their satisfaction. We are very pleased with the completion of all 9 of our windows. I recommend this company to all my family and friends.

As
Review №53

The windows look great, better than our renewal by Anderson windows and the install was quick. Customer service was very helpful thru the whole process. My only small tiff was there was a little more damage to the window sill thank we expected as we had no damage with prior installs but it is in the paperwork as a possibility. Very happy with the quality and price

ja
Review №54

Edgar and his team did a great job. They were very professional and efficient. These windows make such a difference in our home! Thank you!

To
Review №55

Love my windows. Initial intent was to just replace some glass that the seals were broken in. I received a couple of estimates to have this done. At about the same time I noticed my neighbor getting new windows from Window World. Got an estimate and to my surprise the cost of replacing the entire window was just a little more than just replacing the glass. These new windows are much easier to clean and both sides slide as does the screen. Great improvement over the windows in the house we purchased. Great job installing as well. I highly recommend this companys product and customer service.

Ro
Review №56

I loved purchasing through Window World. The salesman was friendly, polite, understanding, informative. The install crew were professional, friendly, on time and accurate. We have used them on 2 separate projects so far and fully intend to use them again.

Ke
Review №57

From the start with a professional and courteous sales representative Justin Cropper, who with his expertise made the decision process easy, to the actual installation of the windows, our experience with Window World of Denver couldnt have been better.The windows were produced even faster than was promised and the installer Manny and his crew were on time on the scheduled day of installation. Here again, our expectations were surpassed when, with the installation process being dusty and noisy, the crew was hard working, being considerate and polite, professional and a pleasure to have in our house.The team was well organized, working together with ease which made the job go so smoothly for them and us.They were cleaning up and the end of the day and after the next day, when all was finished.We can only recommend Window World in the highest possible way to everyone who needs window replacement. Pricing, for us, was extremely fair and very competitive. There are many companies out there and we looked into some of them. The main reason to give Window World a call was their top rating regarding warranty and service. And after our meeting with the representative, we felt confirmed that we are in good hands.And now, with the job finished and our beautiful, energy efficient windows installed, we are so happy and assured that this company was the right choice.

Ga
Review №58

Im very pleased with my new windows. They look beautiful and operate smoothly. The guys who installed them were pleasant, and neat. They arrived promptly, worked steadily, and cleaned up after wards. They were careful of my house and belongings. Im anxious to see what happens to my utility bill this winter.

Ji
Review №59

The installer was one of the best experiences Ive had in a very long time. No complaints, no issues, courteous, professional, understanding and respectful. After first review, the windows appear to be installed to perfection.I will be referring your company in the future.Thank you again

Ca
Review №60

Window World did an AMAZING job designing our windows, and the install was perfect! Shon, our salesman, did a great job measuring our windows, and Miguel and Hector, the installers, arrived promptly, and they did not stop until the install was complete, the areas cleaned up from any debris, and a final inspection was made. The installers were very careful not to damage the structure on the inside and outside, and used tarps to protect our belongings when removing and hauling away our old windows. My husband is very particular about the quality of workmanship on our house, and he was even impressed by their quality of work. We were referred to Window World by one of our neighbors who was getting their windows installed, and because we were grateful for a job well done on our house, my parents had them install new windows at their house as well. We will continue to refer to family and friends! Kudos, Window World ~ Sales, Installers and Staff - Keep Up The Great Job!!

Ka
Review №61

We are very pleased with the installation of our windows today. Miguel and Hector displayed excellent customer service. They did an excellent job installing the windows, they did the job quickly and very well. They were willing to answer our questions and very respectful of our home. We are very impressed with the windows and the installation. Thank you! Moe & Katy Montoya

Sa
Review №62

We love our new replacement windows and doors!

Ca
Review №63

We had a top notch experience with Window World. Our salesman Mike was very informative and timely, and the pricing was excellent. Our install was very smooth, efficient and well done. We are very pleased with the results and highly recommend Edgar for installation services.

Ka
Review №64

Window World measured and installed a wonderful garden window in our kitchen. The estimator, receptionist, scheduler, and installers were professional, friendly, and thorough. We have been delighted with their service and look forward to growing herbs and other plants year-round in our house.

Ma
Review №65

Great prices. very friendly. windows were ready in 5 weeks. No pressure from anyone to buy anything extra. Install scheduled for the day the snow was supposed to come in late afternoon-started at noon, 10 degrees out. They finished all the windows and finishing touches inside and said they would be back when the weather permitted to finish outside.looks great. Edgar and his team didnt leave any mess either.

Ja
Review №66

Edgar and his crew took great care of us. Replaced about 15 windows in 3 hours, very polite and professional, and the prices were very fair. The crew kept things as tidy as possible and did a great clean up on the way out. Highly recommended!

KA
Review №67

Window World I could not have picked a Better Company. I want to thank you for such Great Service. I will be referring people your way. I will be back to purchase a Front Door 😊 Again Thank You. 5 Stars For Window World! 🤗🤗🤗🤗

ra
Review №68

We had 2 sliding glass doors and 6 windows installed. They look and operate great. The sales person Cathy was very nice and helpful along with the installation crew. We highly recommend Window World of Denver just a great experience.

Lo
Review №69

We are extremely satisfied with our new windows that we purchased through Window World. We had our entire home replaced with new windows and a sliding glass door and they turned out beautiful. Justin our sales person was very professional and took his time on all the measurements and explained the quality and workmanship of the windows. Our install team with the manager Justin and his team, Adrian, Erin and Tyler did a excellent job and were very respectful of our home.

Ch
Review №70

I would highly recommend Window World for those looking to replace windows within their home. I had a window in my living room replaced on March 7th by Daniel Pena and his team and they were on time, knowledgeable, courteous and respectful. They finished the job within an hour and a half and did an amazing job. Daniel showed me how to operate the window and they cleaned up after the job was finished. I couldnt be more satisfied with the job he and his colleague did. Im definitely going to get more replacement windows through Window World based on my 1st experience.

Ra
Review №71

Great service........after a terrible experience getting new windows at my previous house I chose window world of Denver. I recommend them to all my friends. LOVE MY NEW WINDOWS. Quality job of installing.

Mi
Review №72

Great price and professional installation. The buying process was easy and everything was on time. We only needed 1 window because we live in a small condo. If I ever need windows again, I will call them first.

Ci
Review №73

From the moment I met with the representative, I felt comfortable. The pricing was fair and reasonable. It was explained to me what each step of the process would be and they stayed true to their timeline. On the day of install, we had snow. The installer still worked to get the job done. He kept each area clean and completed most of the job. He could not do the outside portion due to the weather, but came back the following day, as promised, and completed everything. What a professional group to work with!

Da
Review №74

Horrible experience. Their installers caused significant damage to my window sills, which they left for me, the homeowner, to fix. They also left unsealed gaps on the exterior putting me at serious risk of water damage to an interior wall, and left areas uninsulated. The sales guy promised corrective action, which never happened. To top it all off, their windows are garbage - my upstairs is consistently a few degrees colder, I hear more noise than ever before, and utility bills have gone up. This company is a joke, don’t waste your hard earned money... hire someone else. Trust me, if you hire these clowns you’ll end up regretting it.Update: The response below is bogus. Don’t be fooled.

Pa
Review №75

Edgar and his team were professional and very polite. I enjoyed having them in my home. The windows look great and customer service was stellar. I couldnt ask for a better team to come into my home. They cleaned up after themselves and I will highly recommend Window World to my family and friends.

Le
Review №76

Planning and executing a job as large as window replacements from several thousand miles away is stressful to say the least. Many thanks to all the staff at Window World, starting with Mike Hovey for making this process painless and enjoyable. The installers were friendly, easy to be around, thorough, professional, and did a wonderful job leaving the site clean. 5 Stars all around, and sincere appreciation for a great experience.

Ca
Review №77

I am so excited to got my new Windows..They look awesome.Mike my sales consultant to Roberto my installer were helpful and very professional.I had several estimates before choosing Window World..I chose them for the bang for my bucks...I still need more Windows. I was planning on waiting for next year but I think I cant wait till then.

Ke
Review №78

During a recent very heavy rainstorm in Cheyenne, I observed minor water dripping on the inside of our large picture window. Since all the windows had been recently replaced by Window World, I therefore called to have a service employee come to evaluate and repair this leak.By prescheduled time, Zack King came to our home and I gave him evidence of the leak by dried water spots on the inside of the window and on the lower frame around the window. Upon his evaluation he observed a small dried brown water stain on the ceiling right above the window. I had not noticed this stain. He then went outside and immediately observed that exactly over this ceiling stain, was a vent on top of the roof.He came in and mentioned that some years ago he had worked for a roofing company, and that the leak most likely came from the nails which secure the vent to the roof. He said it was his previous company’s requirement that the nails would be sealed with silicone, to assure leakage would not occur.We both went up on the roof and found the three nails securing the vent were not sealed with silicone.I told him I could seal them and was so grateful for his expertise and evaluation of the likely source of the leak. He quickly told me he had silicone and promptly went out to his truck and after getting back on the roof, he sealed these nails.Upon my request on several times, if I needed to pay him for his valuable assistance and kind service, he said there was no charge for his service call nor for helping me.Although I frequently thanked him, I assured him I wanted to notify the company of his most kind attention and the service he provided us.Such professional caring attitude, that he displayed is a perfect demonstration of true “customer service” of the highest level of integrity.I assure you not only are we most pleased with the quality of the windows and their installation, but also because of his kind service, I assure Window World that the quality of the products as well as the kind attitude given when they were installed and now because of Zack, we will not hesitate to refer anyone who might be interested in replacement windows, to seriously consider Window World for quality and reasonable costs.I conclude to request that Zack be able to see his review, which I sincerely offer in his behalf.Thank you-Ken Galbraith

Lu
Review №79

Had windows installed throughout the house, as well as a back door. Overall, the windows were done pretty well (there was 1 window he installed backwards, so the screen is on the wrong side from what I had asked for). They did a terrible job on installing the door: chipped the door frame (then tried to caulk over it), chipped the floor near the door (which we now have to replace/fill in), chipped our exterior wall, the top of the door isnt straight, and they used cheap wood-looking-plastic on the threshold. Really wish we wouldnt have had them install the door.Edit- they followed up and came out and repaired the exterior wall of the house. I appreciate the follow up.

Ma
Review №80

Four windows replaced today and would like to give a shout out to the installer, Alberto. He arrived at said time, was polite and professional. He did the job in a timely manner and cleaned up all the dust and old windows. His work was perfect inside and out. Thanks Alberto!

Co
Review №81

Ive had a really great experience working with Window World. Robert was the salesman and put NO pressure on me (unlike Champion... ick) to buy but was ready to answer all my questions. When I said I was nervous about a poor install job (after reading some scary reviews), Robert said theyve been working on training and improving the quality of their installers and, to make me feel at ease, he would personally do the installation to make sure I felt comfortable. And, he did a great job (along with Diego). Im super happy and my new windows are a huge improvement to the house!

me
Review №82

We have used Window World for many of our properties so we obviously love the product. The widows were delivered early and EXPERTLY installed this morning by Robert and Diego. They were professional and conscientious and we say it everytime.... what a difference those windows make! The excellent customer service begins with the sales process with Justin, to the office staff - Tasha, and ends with great installers 😊 And we all know it’s about the install. Thank you window world!

KA
Review №83

Our new windows look and work great! The installer was on time, friendly, and very clean. I didn’t even have to touch up paint when he was finished! He took time to show us how everything works and answer any question. I am very happy with our purchase.

Ju
Review №84

Great Product, nice price and right on schedule. The only issue is that the installers pulled the decorative (fake) shutters off my house and they were ruined in the process. Im not sure why they needed to be removed as they werent in the way of the old window, but itll be a couple hundred to replace them. The installers were very nice guys though, and did remove a blind I had forgotten to take off.

Ni
Review №85

I dont normally leave reviews for companies I use... I dont always care enough to put in the effort. BUT We had a fantastic experience with this company and more so with the installer that came to our home. He put the windows one day and finished the wrapping yesterday. He was the most polite, courteous worker in a long time. He didnt make a huge mess and what he did make, he cleaned up entirely. We have a 5 year old and a dog that will lick you to death. He handled both extremely well. He didnt get frustrated or annoyed at them; quite the opposite! He took time to pet our dog and say hi AND answer some of our little ones questions. Now that might not seem like a big deal, but he took time out of his schedule to engage politely in those around him. That says a lot to us. If you go with Window World, ask for Jeffery to install your windows, he was beyond fantastic.The company itself was also a pleasure to work with. The windows take time to get made and delivered to the company, as long as you know that and are prepared for the wait, its a great experience. The windows they use are a fantastic quality. The even Jeffery finished the install we were able to lower our thermostat by 4 degrees and its been 4-6 degrees lower ever since. They are a great quality. Everyone I spoke with at the company was polite and very professional :)

Ke
Review №86

Exactly on time with all of their appointments. Half the price of a certain big box store. Great quality, great help.

St
Review №87

Quality product. Affordable. Installation team well trained. Great explanation on how to use windows. They left the place spotless.

V
Review №88

Window World of Colorado is a great company. The owners and their employees are very honest and ethical. I always refer anyone who need new windows or other home improvement products to them. Their people are professionals and everyone that I have referred them to is so happy and thankful because they had the best price on high quality products. Their installers are perfectionists - and do great work! One of my friends just told me that their windows were not only installed ahead of schedule but that when they had scheduled their installation there was a snow storm coming and they came in and worked over the weekend to beat the storm! They were really impressed and just loved the installers! I know them personally and they truly care about their clients and care about their homes! I highly recommend Window World.

Ka
Review №89

Excellent communication from beginning to end. Sales representative very knowledgeable in her on site demonstration. Installer polite and quick. Only negative is the length of time it took to receive window but I knew that going in.

El
Review №90

These guys are easy to work with. Return calls promptly. Also communicated via email. Pricing is great. Work was done professionally they hauled away all debris left No Mess. Highly recommend

Jo
Review №91

I can highly recommend Window World of Colorado! This is a company who provides high quality windows at a very affordable price. I replaced all the windows in my house with Window World windows and I couldnt be happier. The installation crew were friendly, efficient and tidy. They did an excellent job and transformed the look of my house instantaneously! The windows are easy to operate and I loved the fact that they completely shut out the noise from the street outside! My Engineer husband, who is very particular when it comes to workmanship, was very impressed! Best of all, Window World Of Colorado charges half of what the competition asks for. Its a no brainer!!

Sc
Review №92

Excellent sales and customer service. The installers were on time, professional, respectful, and curtious. They worked their tails off for two days to replace 24 windows. Highly recommended. Excellent window at an affordable price. And, my AC does not run anymore! Highly recommended.

BO
Review №93

Where do I start, sales rep was personable and did not subject us to the dog and pony show but gave us a reasonable price which we accepted. Installation time took a little longer than he promised but the installer was prompt, efficient and friendly . He cleared up after his work was done very nicely . Overall we are very happy with our new windows. We love the improvement to our home in appearance and comfort .I would recommend window world to anyone who asks me .

Ji
Review №94

I have worked with Window World before and was very happy with the Company. This time I was very disappointed with the handling of the purchase. I was told 2 weeks ago a date of installation and when that date arrived I had not received a phone call from the office stating that the date was changed. When I called to find out why the delay I was told then that the date was changed to a date that was not good for me. I had to call in sick to my work place so I could accommodate Window World.The bright spot here is that the installers, lead by Alonso, were great. Alonso and his team took their time and made sure that the job was done right. Alonso came back to finish the job a day later since it started to snow. When Alonso returned with his team they finished install and made sure that things were better than when they arrived.Thanks to Alonso and his team he made what was a deal breaker something great.Thank you Alonso.

Ka
Review №95

From the minute I called Window World I was treated with respect and kindness. The receptionists were very very professional and courteous. The sales person, Mike Cook, was on time, professional, and knowledgeable. He knew I was getting another estimate and told me I should. The other estimate: salesperson rude and disrespectful. He was extremely pushy and demanded to know when I would have my decision. I immediately called Mike and ordered my windows. The installers were the same. Very efficient, knowledgeable and professional! In this day and age when there are so many choices, it is fantastic that customer service and satisfaction are still a priority at WW. My windows are beautiful!!

Ju
Review №96

I loved my experience with Window World!! I just got my bedroom window and patio door replaced. The whole process from estimate to installation was fantastic! I would absolutely recommend Window World--best quality for best value!Installers, Miguel Mendoza and Hector Hernandez were friendly, efficient, and timely. They navigated their time with respect and positive work ethic.Thanks Window World!

Sh
Review №97

The order was processed as promised. The installers where on-site as promised at 8am and worked all day to finish the job. When they were done the cleaned up and did a full review and tour to make sure I was happy.

Le
Review №98

Prompt. Good quality windows. I felt they gave me a fair price. No scare tactics when they did give me pricing.

Br
Review №99

They did a great job and we love our new windows

P.
Review №100

The company is one I would highly recommend, from the sales person to office personal they were always on time informed me up front what to expect. Hector and Miguel wyere the installers they were on time their work was excellent they cleaned everything up after the finished very polite. Very pleased with everything. Thanks to all of employees at Window World you were great!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:480 E 76th Ave Bldg 5E, Denver, CO 80229, United States
  • Site:https://windowworldcolorado.com/
  • Phone:+1 303-574-9594
Categories
  • Door supplier
  • Window installation service
  • Home improvement store
  • Window supplier
Working hours
  • Monday:7:30AM–4PM
  • Tuesday:7:30AM–4PM
  • Wednesday:7:30AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30AM–4PM
  • Sunday:7:30AM–4PM
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
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