First words out of the mouth of Joe, Rampart Inside Sales Rep, when I first met him — literally the first words — “didn’t I already tell you you can’t shop here? You need your plumber.”33% of my interactions at Rampart were stellar; that’s one of three. First time I called and third I stopped in — both interactions with Joe. Rampart in Colorado Springs welcomed me; Ferguson suggested Rampart is where I should check and they’d help me; the manufacture recommended Rampart — all surprised this Rampart refused me.Best experience was with Chris. Travis was a great help too. Chris in particular saw the care and effort I put into my project before walking in — the model part I needed was not available but Chris, with his extensive plumbing experience, offered a comparable model and overall adjusted my plans slightly to be more effective. I thought Rampart would be my preferred Plumbing store; it won’t be. And I’ll likely ask the plumber on my next project to buy elsewhere.At Rampart there’s a 66% chance I’m told I’m not welcome. How’s that after you decided to take a controlled project to focus on understanding the plumbing in my house?I get that Rampart is usually only wholesale but will still help out homeowners. I appreciate that because specific products just don’t exist at Home Depot or Lowe’s. Just be consistent and don’t sometimes make a diligent homeowner who’s repairing his home feel unwelcome and like I’m about to be thrown out because I’m not a card-holding member.Not cool Joe.
Yeah Michael Romero was awesome super helpful just awesome at his job man
Called first to see if they had a part I needed for my plumber the next day. Said it was in-stock and quoted a price (sales rep said he was putting the pieces together to make what I needed). Told I was on my way (live about 35 mins away) and when I arrived, no one had it ready and then I was charged almost double what I was quoted 1 hr before. The attitude was this is what the price is and the sales rep that I spoke to on the phone didnt even come out. I asked about a garbage disposal, was told to that 1/2 HP would be sufficient. A rep brought one up and left it on the counter for me to check out with, and I found out it was only 1/3 HP. No explanations, other than the 1/2 HP was out of stock. The whole experience left me feeling like a bait and switch. So sad that people whove supposedly been in business for such a long time, dont appear to quote prices properly.
Great service. Fair pricing. Jeff was knowledgeable and helpful
Great place to get parts
Waited 20 minutes on the phone in the plumbing parts department, someone answered the phone, said something extremely fast and hung up the phone instantly. Called back a second time, and happened again. I am taking my business over to ferguson supply. This is my third time this has happened to me with rampart. Reason Im complaining. Terrible customer service.
Great experience! Friendly staff!
They have what we need, from counter help, deliveries, inside sales, and amazing showroom sales, their staff is the best. They are the primary supplier for our plumbing and hydronic shop. Been coming here for years.
Very knowledgeable staff, friendly and courteous. They are well equipped and well stocked with every Plumbing material that you could possibly want usually.
Great service.
My Favorite Plumbing Supply House in Denver. Always Knowledgeable and always have what I Need. Awesome Staff with Great People Skills. Will always return to Rampart for my Plumbing supplies and needs.
Staff is very helpful and knowledgeable to help with your plumbing needs.
I have been using Rampart for plumbing supplies as long as I have been in Property Management! Since Ive come to Denver Rusty Stevenson has always been right there! He is quick with his response time while getting us pricing and seeing if supplies are in stock! I highly recommend going to Rampart! Their pricing is very reasonable and their customer service is awesome!
Reliable Plumbing Supply Shop. Open on Saturday.
As a contractor, we couldnt ask for a better partner than Rampart. They are always there to help us, and by extension our customers, any time we need them. Whether its regularly restocking our warehouse or tracking down a specialty part, their entire team is helpful and available to anyone in our company. We have to work with a number of supply houses around Denver, and Rampart is far and away the best partner to work with. Thanks for all that you do!
Rampart is a pleasure to deal with the staff is generally very knowledgeable about what they stock and if they don’t know the answer, they will either get the information needed or pass it on to the appropriate person. When I call into check stock, they get me the information I need fast and I appreciate that they are open on Saturdays till noon. My only complaint is I wish they had an option to check stock and order online when they are closed.
The heating guys are amazing. There staff is extremely knowledgeable. If you need boilers, pumps, tanks, fittings, and piping, and many parts. They have them. They know piping, pumps, recommendations, and are there for all boiler needs. Great customer service. As I reputable contractor they have 99% of the parts we need to get our jobs done.
I have been working with the Heating guys there and they are great!!! They understand the customers concerns and needs and finds the best way to get the correct product for there heating system. They are very knowledgeable and can help with getting your questions answered. I have been working with Brian Anderson on many jobs and his skill and knowledge have been a key in what I do.
We recently remodeled our master bathroom and got all our plumbing fixtures from Rampart Supply. We went into the design center and the designer helped us make beautiful selections and best of all she helped us select things that were in stock, which helped our time line immensely. Come see Rampart Supply design center if you are building or remodeling your home you will be thankful that you did!
As the owner of a busy remodeling company, Im so grateful to have a top notch company like Rampart to work with. Orders are processed quickly and the Quik Call staff (especially Tori and Len) are knowledgeable, helpful, and friendly. Top notch customer service and an asset to my team.
Ronda Wolf and the rest of the team at Rampart Supply are great! With thousands of different plumbing parts needed in the bath remodeling business, we rely on Rampart Supply to supply us efficiently and at competitive pricing. Ronda is a great asset to their team!
Very knowledgeable staff! Have dealt with Mike on numerous occasions and he has always been very helpful. Definitely the place to go for your plumbing needs!
Go itfhim
You cannot find better customer service than Rampart Supply! Their Hydronic department and Brian Anderson bring superior knowledge and support. Thank you guys for all your hard work and dedication to your customers!
Rampart Supply is great plumbing wholesale company. They have an excellent staff from counter - kwik call - inside sales - heating - warehouse and delivery departments. The staff is always friendly - helpful and just a great group of people to work with!!
Honesty, integrity, Reliability are the words I use to describe the staff at Rampart Supply .Over the past 30 years Rampart Supply has been my first choice for plumbing and heating materials. I would highly recommend Rampart Supply for all of your Plumbing needs.
Rampart Supply is one of the best in the industry. They have a professional and knowledgeable staff. The amazing company culture shines through in every transaction.
Rampart supply has some very friendly and extremely knowledgeable staff I highly recommend them!! They also have popcorn ;)
Lady mgr has no respect and is very rude wont do business here
Ive dealt with a lot of different suppliers. Rampart goes above and beyond to make sure I have what I need to successfully service my customers needs. By far my favorite supplier to work with.
Nobody better at what they do than Rampart. Selection is enormous, next day delivery, always on point.Big shout out to Rusty, he always makes it happen!
Rampart is the best in the business! They have the best selection and stock of products, best prices, and most importantly the best people running this place.
This is an awesome plumbing and heating supply house here with a rock solid heating team. Brian Anderson is the man!
Awesome Hydronics and Plumbing team. Great place to shop. Excellenet overall.
A great place for all your plumbing and hydronic heating needs. Friendly and smart staff!
Great supply house always have what you need backed by the best staff
Brian Andersen is super knowledgeable and always takes the time to help me out!
We have had nothing but great service from Rampart. Their counter specialists are very knowledgeable and easy to work with, would highly recommend.
I deal with brian anderson at rampart supply He is very knowledgable and great to deal with. Always happy when I can use rampart and specifically brian anderson
I work with the team @ Rampart on a daily basis, and they always provide top notch service, with competitive prices!Couldnt ask for better service.
Great customer service and a commitment to solutions makes Rampart Supply one of the best in the business.
Love it here, great helpful staff and they have everything! They also get our orders right which is huge!!!
Popcorns always fresh with great customer service.
Great service and stock all backed by great employees
Speedy and reliable
Nothing but great service all year round thanks mike and John.
Receiving was good
Efficient, polite, hard working
Lots of inventory and friendly staff. If youre looking for plumbing, heating, boilers, or hydronics, they have it...
Great service and very knowledgeable
Very safe very helpful and very attentive staff have everything