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Pro Import Denver
7667 E Iliff Ave suite e, Denver, CO 80231, United States
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Pro Import Denver
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Review №1

Thanks pro import for doing such an amazing job on my truck! Staff was friendly and very professional. Thanks again.

Ad
Review №2

Got a used car inspection done. Professional and prompt. Also thorough in the details of what the car needs post inspection. Good shop.

Be
Review №3

One of those big name shops did a sloppy job. My vehicle didn’t handle correctly. When I went back they wanted to quote me for something else that was already serviced prior. I got fed up with their poor workmanship and not pleased with getting nickel and dime.I took my truck to ProImport. The technicians looked over my truck and found several issues. They were able to diagnose the problems. Mostly the service repairs that the big name shops was done so poorly. My vehicle was not safe to drive. ProImport corrected all the issues and my vehicle drives and handles.When I went back to the big name shop. They blamed it on poor roads, my driving habits, vehicle design flaw, excuses and denial. I really don’t think they know what they are doing. They even recommended I get an alignment on my solid rear axle. When it’s clearly their poor workmanship with poor quality parts that they poorly installed. No apology, no refund, no parts replacement. They’ve lot my business. I’m done dealing with them and how they treat their customers.

Le
Review №4

This team is truly amazing! They did an exceptional job installing a tow hitch & very a complicated wiring system to get my car prepared for towing. Also Dennis was so patient and did a wonderful job explaining necessary information. Thanks gentlemen!

Co
Review №5

I have a fairly heavily modified old BMW I race scca autocross with and daily drive. Most shops dont like doing custom alignment specifications but Dennis and everyone at Pro Import were very understanding and happy to help. Got my car back after their alignment and it drives better than ever! I cannot reccomend Pro Import more!

Sh
Review №6

Thank you for everything you have done for us Dennis! We a very grateful. I have been bringing mine and my wife’s vehicle to Pro Imports for over a year now and always will. Dennis and his staff are exceptional. Very knowledgeable, honest and, fair prices. Not only do they provide excellent services but also take accountability for the work they perform. Very happy we found Pro Imports.

La
Review №7

Always helpful and fair priced

jo
Review №8

Did what I needed and very quicklyGood local business

Da
Review №9

Very knowledgeable on Honda/AcuraCame in for a pre-purchase inspection and these folks saved me from buying a lemon. Great team of front desk and mechanic in back will take great care of you and your car.

Di
Review №10

Paid them for a car alignment and they did not do it, told them to check it, they checked it and still did not fix it and wanted to charge me extra, not just that asked for a manager/owner whoever was there said he was the owner and he dont want to deal with me again and he will close our account, there was no customer service at all, i sent them so many cars for alignment and he was rude after all that. not just thatthey inspected a vehicle for a customer of mine and they told him everything is fine, after customer purchased it check engine came on, called warranty to take care of it, they called pro import and they started lying and saying there was engine problem (they did not mention anything wrong with the car when they inspected the car) the warranty did not cover anything because of their lies. (car had a sensor issue and pro import belived it was engine damage, while it was just a sensor and the vehicle running perfect), no customer service, liars and rude with customers and with businesses.No, there was no codes cleared, and there was no engine problem but if you were good enough you would know it was just a module need to be replaced, you wasted everyone time for not doing proper inspection.second, we take all our cars and when no alignment can be done we take what you recommend so we can do alignment and if there is something wrong with any car it wouldnt pass alignment anywhere. you are just greedy for money, and the reason why you closed the account because we returned so many cars to you that should be free of charge because you did not do you job properly.

na
Review №11

Ive used Pro Import since around the time they opened (8 years ago maybe?). I recommend them to all of my friends. They always offer fair rates, most of which are posted. They advise you of recommended repairs, but dont push unneeded upcharges.They tend to be busy, so same-day service isnt always possible, but their time estimates (when they can take your car, when it will be done) are always spot-on, and they will call if anything changes.

Aa
Review №12

Great service going above and beyond showing they truly care about customers.

Mi
Review №13

I brought my 240sx to be worked on and Jimmy (owner) and his partner Dennis has been nothing but professional and reliable during some chaotic times. Jimmy, has been a man of his word when it came to getting my car repaired and in working condition. I had MANY idling and electrical issues with my car as it was giving me a check engine light and was not giving me the power needed when accelerating. They have replaced my front fender, painted, detailed, and replaced my corner light and radio bezel.This shop and the team that works there are passionate about there work and there craft. One can clearly see how much there team loves cars and value there customers as family. There craftmanship and there actions towards making a customer satisfied is above and beyond my expectations. Ive had some bad experiences in the past with previous auto shops, breaking ones bank. I would recommend this auto shop to anyone who is expecting to get SOLID, RELIABLE, and PROFESSIONAL help on there vehicles issues.I look forward to bringing more business and recommending this establishment to more friends and family here in Denver. As I trust Pro Import Denver will gladly take care of them.Much thanks!!!

Ke
Review №14

Thanks again, Dennis, for taking care of my dad. Great to know that we can trust you guys to get him back on the road, quickly and at a fair price!

Be
Review №15

Im glad I chose to take my Infiniti to Pro Import. I had a weird engine problem and they stuck with it, taking the car out twice on test drives and running a bunch of diagnostics until they were able to replicate the problem. It was a simple software issue that got fixed quickly and without them trying to do any unnecessary stuff just for the money. Theyre honest, reliable, and nice to deal with.

Fr
Review №16

Very professional experience. Military discount. No “up-selling” techniques or high pressure sales. Just good honest work done right the first time. Good mechanics aren’t cheap, cheap mechanics aren’t good. These guys are the real deal. ZN

Sh
Review №17

Been going here a few years now. Theyve done a spectacular job with all my cars. Super friendly, very professional, not out to nickel-and-dime me (unlike the manufacturer!) Highly recommend you bring your Civic (and others) here.

DJ
Review №18

Staff and professionalism were on point. They were punctual, Dennis at the front was immensely helpful and knowledgeable. Car was done in a good time frame (transmission flush) and price was fair. Highly recommend.

Ku
Review №19

Excellent service, I just sat in the shop while they did an oil change and diagnostic check of my car. The check was completely free and thorough and they gave me an honest assessment of the services I should consider having done in the future and their costs, but didnt con me into thinking I had to do them right then and there. No high balling or deception here, very up front about costs and practicality, even for something as simple as the oil change they offered me cheaper alternative oils to what I usually use, when other shops have always loved saying I need the more expensive stuff for my car to run.Only critique I have is that I hope in the future (or at least for the duration of this pandemic) that they mandate the employees wear masks inside the customer service area. Most of them did, but a few wanted to talk to me without a mask on up close, which Im not very comfortable with right now. Im not so much a stickler I think they should wear it in the garage too if they dont want to, but at least around customers it would be a courtesy. Im not striking a star though because when they realized my discomfort they immediately put their masks on, and the service was still fantastic. No need to hurt their metrics over what was most likely just a lapse in judgement due to being focused on their work, just a suggestion in the future as a matter of public health.

Ay
Review №20

I came in from out of town and my AC went out in my Lexus. I called Pro Import and they got me in right away. They checked everything out and told me about the issue with my car that my own hometown mechanic never mentioned to me. Although I couldnt get the compressor today, they were able to get me some air which got me through my weekend inDenver. If I were to move here, Pro Import will be my go to for are repair. Upfront and honest with a sincere care for people and good customer service

Vi
Review №21

Without getting too into detail, these guys work very quickly, ethically, and affordabley. My CRV had A/C issues before, and it doesnt now. This is going to be the go-to repair shop for me and anyone who asks for recommendations from me.

Mi
Review №22

Dennis was easy to work with and straightforward in diagnosing and repairing my issues.. I definitely would go back for repairs in the future. Honest, quick service 👍👍👍

Th
Review №23

I recently started taking my vehicle here based on the reviews and I’m definitely not disappointed. My car started having a multitude of problems since this past summer. Steve made me feel comfortable right away and built great rapport. As a female customer who knows nothing about cars, other mechanics have tried to pull fast ones on me to make a quick buck. But Steve and his crew have been honest and take the time to explain what’s going on with my car. Recently, I had a major fix done to my car and a part broke in the process (this part was already brittle). Instead of charging me to get this other part fixed, which would’ve been costly, Steve fixed it free of charge to me and admitted it was their fault the part broke. I know I wouldn’t get this kind of service anywhere else. I even get a discount for working in the healthcare field! I’m happy I’ve found this shop and I’m definitely a customer for life. Thanks to Steve and his crew!

Li
Review №24

I love working out here. The atmosphere is great and so are the people.Very friendly staff, they are always willing to help u.

Th
Review №25

The employees here are great. They are very detailed orientated and provide me with great honest work. Recommend this place to anyone needing work done to their vehicle.

Ma
Review №26

Fair, Honest and always helpful. Steve and the crew do a great job of prioritizing scheduled maintenance. I appreciate the repair services that are done correctly, but most importantly is the customer service piece.

Sc
Review №27

The guys were up front and honest with repairs. They also worked through hiccups until the job was done. Definitely recommend.

Me
Review №28

I think this will be my go to car maintenance place -- I went in for an oil change knowing I would need some additional maintenance (brakes etc) shortly after. They let me know exactly what would need to be done on my car, gave an honest assessment how much of a priority each thing was, and gave me a quote for next time. I went back to get the most urgent things done afterward and was offered a discount for returning. Service was completed quickly and everyone in the shop was very friendly and trustworthy.

An
Review №29

Everyone at Pro Import is very nice and they are obviously knowledgeable. They are transparent with their services and have excellent customer service. The waiting room is clean and friendly. I am happy that I found this shop and will definitely keep coming to them for my auto needs. Highly recommend!

Ke
Review №30

My repair appointment was on Friday and they actually got my car in and repaired on Thursday and even cleaned my engine as well. Very professional with great customer service.

Br
Review №31

Best shop in Denver! Thank you so much for taking care of my Acura MDX!

Tr
Review №32

Thank you guys so much for helping me with my 2003 acura tl i really cant express in words what it means to have a working car again .... Especially because this is my second car i didnt have one for years, i know pretty much no one out here that knows cars either. Being able to bring it in and get an honest review of the vehicles needs was huge because i purchased it being told certain things that later i wasnt sure about. You guys cleared up the worry i had fixed what needed to be fixed and did a great job ill definitely be in for the rest of my needs as they come along thank you again guys you rock!

Fr
Review №33

This a shop that you can trust. My 2012 Honda needed the air conditioning recharged. A local Honda dealership told me that it needed $3600 in immediate repairs and maintenance. I took it ProImport for a second opinion. I got great advice and great service and saved $3500! I would not take my car anywhere else again.

Jo
Review №34

Steve is great up front, very knowledgeable and wont try to rip you off. i brought my truck in the first time/ w a quote from another shop who said i needed quite a bit of work done. Steve took my truck in, had his guys check it out, and NONE of the work was needed that was told to me by the other shop. I have not taken my truck anywhere else since then. dropped it off, called me with a quote before starting, picked it up by end of business that same day. only met a few guys in the shop as at times they are up front and helping out, but they are all great here.

Ga
Review №35

This is the most honest shop, with the best customer service Ive ever been to. They tell you exactly what needs to be done, and more importantly, what doesnt need to be done. Ive come in with assumptions that I needed work, only for them to tell me everything is fine when they easily could have taken me for hundreds of dollars. Steve at the front desk is incredibly kind. He explains everything the mechanics did, what should get checked again down the road, and has graciously eased my concerns when I have called in with questions about my car. I would highly recommend Pro Import for anyone looking for a mechanic.

Li
Review №36

Steve was very pleasant and helpful when I dropped my Honda off for a transmission service and coolant flush. He even gave me a discount for being a health professions student. Reasonable prices and great customer service, which can be hard to find in a mechanic sometimes! I will definitely be back.

Ch
Review №37

This is the best auto repair experience I have ever had, hands down. Everything from trying to find the cheapest parts, to not charging for something they felt was minor (although any other place could have/would have charged), to just being super friendly and helpful and calling to check in....they know how to treat people. I have two imports and Ill never bring the cars anywhere else. Before leaving, I was asked if I had any questions and I said, Why are you guys so awesome? The response, I want to do a good job but also sleep at night. Cant beat that.

fr
Review №38

I was in a tight spot needing brake repairs and the guys at Pro Import jumped on it and had me out the door by the end of the day. Other mechanics I called were out another week before they could even take a look at my truck. Great service, good prices too. They even replaced as brake light bulb that was out - no charge. Highly recommended!

Ro
Review №39

Amazing work done by Steven and his team. Thank you for doing what you guys do best.

Ma
Review №40

Dennis is excellent and provides real time updates about what is going on and told me step by step how the car was going to be fixed and what the problems were.

je
Review №41

Service was decent. Ended up with a mix up on dates which caused some issues. Probably would go back if I wanted an upgrade.

Ve
Review №42

I am glad that I can here. I would suggest anyone bring their vehicle here over the dealership any day of the week they turned a $9000 diagnosis from Mile High Acura into a $750 fix simply by knowing what they were talking about. Thanks to Steve and his team!

Sp
Review №43

Speedy service with flexible scheduling, and very fairly priced. Great place

Jo
Review №44

Very affordable quality import care. I had never met the people there, and dropped my car off after hours. I was traveling and didnt make it back until after they had closed the next day. They had fixed the three things I asked them too, at a very affordable price, with quality work. They didnt need their hands held throughout the process - they did what it took to get it done - right, without much input from me. I will definitely be returning here.

Ka
Review №45

I am and have been a long standing customer for a number of years now and highly recommend Jimmy and his team at Pro-Imports!!! They are very knowledgeable, professional, honest, timely, and as a bonus friendly. They go above and beyond to make sure you are taken care of and satisfied with your experience. I have never felt pressured, its rather the contrary; they thoroughly inspect my car every time I bring it in for regular maintenance and keep me informed on the status of my vehicle. Rest assure that you are choosing the right stop for the maintenance or repair of your vehicle.

Ma
Review №46

Incredible service, fair pricing. Steve and his crew are easy to get ahold of, honest, transparent, and they do quick and accurate work. Ive been for a number of issues over the last month and a half and theyve been attentive and personable.WHENEVER the dealer down the street quotes you something insane, take it to Pro Import instead. The Honda dealer quoted me almost $2,000 to diagnose a anti-lock brake issue and their solution, by their own admission, MIGHT fix the problem. Pro Import resurfaced the rotors for 140 bucks and brake vibration stopped. Dont trust the dealer just because of the logo on their sign.

Ta
Review №47

Friendly Staff, Fair Prices, Great Work.

Ch
Review №48

I was impressed with their fast service and their honesty. Very upfront with pricing and diagnostics. I have found a new auto shop! These guys are awesome! Steve was very knowledgeable and helpful.

Is
Review №49

Steve was through on inspecting my vehicle, though he let me know that my maxima wont be able to be worked on as I had worn down the pistons beyond point of repair, I still give his company 5 stars as I felt that he was genuinely honest and I did learn from him on how to better take care of my next car. I will still visit his shop in the future. Honest people are hard to find these days.

De
Review №50

This is an honest, fair, and professional shop. Steve is stand up guy and after my experience with his shop today, I’ll never take my CR-V anywhere else. They are so fast and thorough. They even anticipated and gave me an estimate on future work I already knew I needed, and I plan to take them up on their very reasonable estimate.

Jo
Review №51

Jimmy and his team have been working on my familys cars since 2006. No one has ever had a less than great experience. They dont use lots of jargon or tech talk, they have never tried to talk me into anything extra, and have always been honest and upfront about pricing, which is very competitive. Weve taken 4 different Honda Accords and 2 Toyota Corollas in the past 8yrs. This team has always delivered.

J
Review №52

This shop has been my go-to place for all my car needs for the last 5 years. Detail oriented and very through, but my favorite part is that they are honest in all their dealings with me. I appreciate that they are low-pressure when telling you what needs to be done versus what can be done.

Da
Review №53

Came here for a quick oil change, bringing my own oil. It was a great price, easy to set up the appointment, and I was out of there in no time. Very helpful to tell me what my car needed/should get in the future.

Le
Review №54

I couldnt be happier with my experience at Pro Import LLC. Everyone that I worked with there was extremely kind and the pricing was much cheaper than the dealer ($50 cheaper for my oil change). I will definitely be back for all of my car needs!

Em
Review №55

Love this place! Quality service and honesty all the time. Been going here for 12 years and they have always taken care of my vehicles with quality. Do not go anywhere else.

Mc
Review №56

Professional and friendly service writer(s). Quick turnaround but thorough. They appreciate vets/military as well. Will be back for more work!

Me
Review №57

If I could a zero I would . Very nice friendly people at first. But when a problem occurs all hell broke loose.Short description of experience.Took my wifes car in to diagnose and fix all the problems she was having with her vehicle. She spoke with the owner of the shop via google messaging. He gave us a quote on total cost of dianotistics etc. Very polite. However, they partially fixed the problem. I dont know, about you but I would like a permanently fixed 100% . Not anything else. Which we paid for them to do. They were stumped of what the actual problem was since there was 2 different problems one with cooling and other with forced injection. By the way, the turbo charger was fully operational and working perfectly fine no damages whatsoever before bringing in the vehicle to them.So, not truly knowing what they actually fixed and did. Just going based off their word. They said the car was completed and done. They fixed the car that same day. Great!Follow up: within 24hours check engine light popped backup same error code but the over heating stopped great. But now still the problem with the issue with the other issue.They stated bring the car back in and we take care of it. But it was too late we drove the car around not knowing and causing more damaged to the vehcile .Theyre fully responsible and liable for internal damages to our vehicle and they wont admit fault nor fix they damage turbo we have now and who knows what other issues the car may have now, since this problem wasnt corrected in the first place.We now have a very exspensive paper weight sitting in front of our house for weeks and my wife doesnt have a vehicle to drive, for herself nor take the kids to school activities etc.Dont go here, very nice people. But they might not fully fix your problem with your car and cause major damage to it, and wont accept nor take ownership of it. Nor fix or remedy damages to further of the vehcile they have caused due to, not fully fixing the problem 100% in the first place. Instead they chose to guess and guessing got us where we are now. Without a vehicle, and thousands of dollars of damages to our vehicle.Find a better place. I know they have great reviews. But again theyre nice friendly talkers, but not great mechanics.If rather have a grumpy person speaking with me, and actually fix my problems with my vehcile, so my wife and family can enjoy life and not have to deal with the hear starting off so horrible, which they put us throguh and our well maintained vehcile weve cherished and taken care of for years.BEWARE and think twice and Stay away.

Di
Review №58

Im new to the area and with a Honda that has 183K miles on it, I cant risk my car being mishandled. Jimmy and his team at Pro Imports are AMAZING! Im one of those people who will research the problem online, read forums, and ask others around me before I go to a mechanic. I like to know what issues Im facing and ask the right questions. The guys at Pro Import didnt give me the feeling that they werent listening to me. They LISTENED, understood, performed above expectation, and really took care of me and my car. The shop is clean, professional and quiet. I now understand why all of the dealerships dislike this place, its because they do it right. They take care of the customer, perform services correctly, and they have integrity for their work. I will forever send my car to this ONE shop. Thanks guys!

Ib
Review №59

If there is less than one star then I would give these people. I brought my 2010 Mercedes to them for alignment they never did it right and they charge me $100 for alignment that they never did they have the worst customer service I have ever seen. Stay away they act they know everything but they are the worst highly don’t recommend it. I’m reporting them to better business bureau.

Re
Review №60

Trust. If you cant trust the mechanic you take your car to, thenyouve got nothing. Most of us possess only the most basicknowledge of cars, so we have to trust that were being told thetruth. With Jimmy and his team you have that confidence. BecauseJimmy is always clear in his diagnoses, your choices, and hisrecommendations. And in my experience, the service performedremedies the diagnosed issue. The success rate with my car hasbeen so great that I no longer take my car to dealership servicedepartments. I simply dont trust them as much.I learned of Jimmy through a family member and now our entirefamily are customers. If youre looking for a business you cantrust, then youve found it at Pro Import. They get my highestrecommendation.

St
Review №61

A/C not working well. Made an appointment for the a/c service. Within a short time they found a leak and arranged to fix it the same day. Offered to show the defective part and everything. Took less time than quoted too. Great job.

We
Review №62

They have always been honest with me, including telling me I Dont need some more expensive service that someone told me I needed. They also do not talk down to me as a woman, which I have experienced other places. They have fixed what I need with no surprises. Highly recommend them

Ke
Review №63

Quality work with great value as well. The owner Jimmy is very understanding as well and will work closely with you to get your car maintained or fixed. Its my place to go for my Honda and I highly recommend it.

Al
Review №64

Only place I will take my cars to get worked on and I am very particular about who works on my cars. Jimmy and his crew have unparalleled workmanship and integrity. The guys are simply honest and straight to the point and will not give you the run-around. Pricing for labor is competitive but is more than fair for this level of professionalism. I will absolutely never take my cars anywhere else other than Pro Import for mechanical services.

Ca
Review №65

These guys went above and beyond today - as they have before for me. My battery was dead - a battery they just put in a few months ago. They replaced the battery without charge, noticed some other things wrong (window stuck open, etc), found the parts and got it all fixed in an afternoon. Then, they delivered the car back to me. THANK YOU! All I was looking for in a shop - very good mechanics, good rates, trustworthy, fast. Glad to have found you.

Ta
Review №66

Quick, professional, honest.Thanks for your service!

Ad
Review №67

Ive been here twice now with 2 different vehicles. Mechanic seems honest which is pretty rare. Would give it more stars but if I go there it means I have to spend money that I would rather not spend.

El
Review №68

I needed a used car pre purchase inspection and these guys were great. I was coming up from the Springs and they were able to fit me in the same afternoon I called. I would definitely recommend this shop for an inspection.

Kr
Review №69

DO NOT TAKE YOUR VEHICLE HERE! I set up an appointment as well because of the great reviews only to be highly disappointed. They said my front rotors and pads were bad and I had brake fluid leaking. Just for this they quoted me over $800. That sounded high so I called elsewhere and the first place I called said they would do it for around $400 which is way more reasonable. Took my car in only to get a call back saying there is no leak (not surprising since Ive never seen anything leaking from my car) and that the front rotors are warped a little but the pads are fine. He also said there was no safety concern and I didnt have to replace them at all but if I did it would get rid of the shake (it shakes when I slow down). This place straight up tried to take advantage of me (easy target since Im a young woman who just moved here from out of state). I never wright reviews but Im writting this to warn others not to come here and possibly be victimized as well. Thanks

le
Review №70

Needed the car fixed in a hurry and they were able to do it. I found a great place to take my car. Friendly and competent.

Cu
Review №71

Jimmy and his staff always do a great job. They always quote accurate prices and do the work in less time then expected. Love the ability to ask questions and schedule appointments online.

Ad
Review №72

Knowledgeable Staff and Excellent Service!! I highly recommend Pro Import Automotive for all of your automotive service needs. They get the job done right!

Ve
Review №73

Horrible mechanic did not honor the 90 day warranty had to involve the Attorney General and the BBB Steve was awful and behaved very aggressively when refusing to honor his contract. Looking to litigate for damages. CALL AROUND

An
Review №74

Steve did a great job with my 2009 Honda Accord. The car had quite a few problems - several oil leaks, a break fluid leak, and other maintenance issues. It was diagnosed quickly, fixed quickly, and the price was very reasonable.He clearly is an expert, and Ill be taking my car there every time.

Ke
Review №75

Service was exceptional, no complaints

Br
Review №76

What an amazing experience. The dealer said I had a problem with my lower ball joint and the control arm needed to be replaced. I wanted a 2nd opinion and came to Pro Import Denver. Steve at the front desk was super friendly and Nate (Nathan) the Acura specialist found out it was just some dried out bushings. He greased them up, it took 10 minutes. When I asked what I owed they refused to let me pay them since it wasnt any big deal and only took 10 minutes. Well they have earned my return business and Ive already referred some friends who are looking for car repairs.

To
Review №77

Steve’s great! He takes time to explain your diagnostic so you understand. I’d definitely use this shop again.

Jo
Review №78

As another reviewer mentioned, these guys went door to door selling a coupon book for a bunch of oil changes or so for $60 (among other coupons for their services). I decided to give it a shot. Jimmy and his crew honored all the coupons and I havent take either of our cars anywhere else since (its been a couple years now). Great service, straight up recommendations (they tell me if somethings not serious enough to worry about), they will price match within reason, and are fast and reliable.

Ke
Review №79

We had someone come to our door with a coupon when we first bought our hose six years ago. Seemed like we made our money back on oil changes alone so we went with it. Well weve never gone back. Jimmy and the guys are the best. Ive always felt like I can trust them and they always do a great job. Plus I get to go next door tot eh brewery while they do everything and they bring the keys to me when theyre done. I recommend the Superpower IPA.

Aa
Review №80

Ive been going to Pro Import for regular service on my Subaru Legacy for 3 or 4 years. There arent enough good things to say about this shop: the staff is incredibly helpful and friendly (they specifically take time to explain issues in terms you understand); the prices are incredibly fair; the service times themselves are always reasonable; most importantly of all, the work stands the test of time.When I moved into my new house (which, instead of being 5-7 minutes away, is now 20-25 minutes away) my choice was a no-brainer: Pro Import will continue to be my service shop, no matter the distance. I trust these folks 100% and highly recommend their business.

As
Review №81

We stumbled upon Pro Imports a little over a year ago. We have an Acura TSX and were having trouble with the air conditioner. I took the TSX into a air conditioning repair shop, that wanted to charge us $375.00 for a diagnostic fee, since theyd have to take apart the dash board and put dye in they lines to located the problem. That was a steep diagnostic fee, on top of repairs, so I opted to I look around and found Pro Imports. I explained the issued, they got me in and diagnosed and found that it was a rubber gasket that needed to be replaced. They charged me $2.40 for the part, installed it and sent me on my way. As you can imagine, I was shocked and so grateful I didnt agree to the other company to complete the repairs. I would have paid 300 times more than I needed to.Over the course of the last year, since the replacement of that gasket, periodically, Pro Imports would call and check in on us to see how the TSX was running. Which we thought was great Customer Service.After this occurance, we also bought an Acura MDX and took it to the mountains over Labor Day weekend. We ran into some problems and had to have our MDX towed to Pro Imports. The next morning, Steve called and got our car diagnosed and repaired before the end of business.During the pick up of our MDX, we decided to drop off our TSX again to get some additional repairs priced and looked at. Again today, Steve called with diagnosis and cost and we didnt even bat an eye at the cost. Both of our vehicles will be maintained and reliable thanks to our trusty mechanics. All to often you find mechanics that will over charge you and take several days to get your vehicle back to you. Not Pro Imports! Their service is quality and pricing is fair.Steve and the Staff at Pro Imports, We can not THANK YOU enough for taking care of our family vehicles for us and getting us back on the road.

ti
Review №82

This is my shop that I fix all my cars at. Pro Import fixes everything and at an affordable price. They are honest with what needs to be fixed.

R
Review №83

Came here almost 2 years ago and and had timing belt, radiator, and water pump replaced. In the last 3 months car started squealing like it was a belt. When I called Steve he said bring it in. They replaced timing belt as it was under warranty 36 months or 36000 miles. Car was I. Shop maybe 4 hours. I will continue to bring my Lexus here.

Ch
Review №84

Did a wonderful job repair on my car. They are very knowledgeable and helpful. Everyone was so nice and great.

An
Review №85

These guys helped us figure out just how messed up our vehicle was (a gift from an Uncle). And they looked it over for free! Honest, real people. It was more important to them to givi me the truth (the vehicle was toast) than to make money on repairs. Talk to Jimmy or Steve.

Cy
Review №86

Very informative and they explained well about the issues on my vehicle and what they would check to resolve the problems and would give me a call to inform what the cost would before starting any repairs. I like that! Also the place was very clean and smoke free😀

Ja
Review №87

My wifes GMC truck broke down at the Denver airport, and it was towed here. The mechanics were friendly, professional, and honest. They kept in constant communication with me about what they were doing to the truck. Eventually, they determined that it would need a new engine. They had done almost $800 worth of work on it, but graciously waived that cost because they didnt feel right about charging me that much for a truck that wouldnt work. Then, they waived the storage fee (normally $20 a night) for three or four days until I could get a friend to tow it away for me. I was very happy with the service and respect they showed throughout the entire process.

Fr
Review №88

I recommend the guys at Pro Import Denver > > over the dealership locate in Denver (Mile High Acura, sucks). Super honest about your service options, which is difficult to find in the world of car repair. I will be using them from here out for repairs on my Acura instead of going to the dealership

Ni
Review №89

Hands Down THE Best group of mechanics. I trust this team with every vehicle I owned. The knowledge, friendliness, and customer service is unlike any other. Jimmy and the Pro-Import team are the Nordstroms of cars!

ma
Review №90

Super honest, incredibly friendly, quality work. The only mechanic I will let touch my car.

Te
Review №91

Pro import helps work with their customers. Having an older Honda, it is important to have the right mechanics keeping it running right.

Jo
Review №92

These guys do great work. I bought a 2015 Honda EX-L from the auction that needed a new engine installed. I ordered from LKQ and had the engine delivered. Very reasonable rates, no horrendous markup on their parts like you get with a dealership and they gave printouts of all diagnoses, the alignment, and parts so everything about the bill was very thorough with no surprises. I picked up a temp registration from the DMV and drove it home!

mi
Review №93

Good, honest mechanics, a bit pricey but honest and helpful and straight forward as well as highly qualified. Excellent choice for a Honda or Subaru

Ma
Review №94

Honest service providers. They are quick and will work with you to get your car fixed when you need it.

Te
Review №95

Been a customer at Pro Import now for several years. Great service and trustworthy. Very professional!

Ri
Review №96

They do a great job servicing my Honda at competitive prices. My emails are always responded to in an expedient manner, and Ive always received friendly and professional assistance from the employees.

Br
Review №97

Courtesy, respect, great communication and value, what you always get dwaling with Jimmy and his team, they work on my three Toyotas when i dont have the time, correct tools or lack the skill.This time i met Steve (W2) his professionalism is consurment that of highly trained and customer concerned professionals, great hire Jimmy!Jimmy even though you were busy thanks for taking the time to say thank you Brian!My truck is 14 years old this month and only has 52k miles but now it handles and drives better than it has in over 10 years!Thanks for not ribbing me about the loose self installed sway bar links.Brian Leighton

Ja
Review №98

Knowledgeable, kind, and prompt. It can be difficult to find a great automotive shop in the city, but Pro Import Denver is the genuine article.

Di
Review №99

The front bumper and hood of the car was damaged, they repaired it and it works like new! Excellent work and very friendly staff and extremely professional.

Ro
Review №100

Looking for honest, competent mechanics? Ive had to take my car in a few times and Ive left happy everytime.

Information
81 Photos
100 Comments
4.7 Rating
  • Address:7667 E Iliff Ave suite e, Denver, CO 80231, United States
  • Site:http://proimportdenver.com/
  • Phone:+1 303-337-6258
Categories
  • Auto repair shop
  • Acura dealer
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Honda dealer
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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