Best place to get auto parts for your vebicle
Very nice people here. Very quick help
Way better than U-pull. This place pulls it and ships it and its cheap!
The business I plan on returning many times to very well done
On my third used transfer case and they sold me my original bad one back to me that I sent in as a core as a good used part
Keith is rockstarThe crew was great
Always find the part you need at lkq.
Corporate shenanigans. You can’t get a hold of anyone when you have a problem.
1st time ever I come here, to pick up a dash panel that I founded online and paid online. I paid almost exact half of the price compared to hundreds of the competitors. I could not be more happy. Customer service she was very good and people in the back warehouse were also awesome. Thanks to those whom helped me.
Tough pandemic restrictions here but all in all a good experience.
They hire irresponsible and careless drivers. Seen lkq van on parker road cutting people off then slamming on the brakes to cause a accident
Good place to start looking for parts for your car ...
Clean, organized, and helpful. They have this process streamlined from beginning to end. Simple and easy, all I needed was my order number and in no time I had my parts! If youre looking for parts dont hesitate to check here first. Not only will you save money, youll more than likely save time too!
Poor customer service
Do Not go to this place they make up prices ..pull and pay is Much better and they treat you like a Customer not some piece of Meat .!! Beware Stay away unless you want to pay Triple the Amount
Worst experience ever. Sent me a disgusting looking engine that had more miles than originally quoted. Took me going down there, rather than them contacting me that it was there. When I get there, the whole thing is covered in oil and soot. Never even rinsed. Corrosion everywhere. Looked like it came out of a flood vehicle. They try to remedy it by sending me another engine. I get a rental car to hold me over for another week. Now it’s taking 2 weeks to ship an engine the same distance. Total BS. Poor customer service. They’ve done nothing to help me. I will NEVER buy from LKQ or Keystone again.[EDIT]Just wanted to add to this. So they had shipped me a second engine. They failed to tell me this particular engine that I agreed to, still was in the car, and would take 5 days to even put it on a truck. So when it arrived, I was going to have to wait until after the holiday to have it delivered (I needed to install the engine over the holiday weekend). I ended up coordinating with the freight company to pick it up myself at their freight center. When I get the engine home, I did a compression check before putting the engine in the car. The engine had fair compression in ONLY one out of four cylinders. The other 3 cylinders couldn’t even muster up 75psi (this engine has 10.6:1 compression from the factory). Needless to say, this engine didn’t go in my car either.I will say they gave me my money back without any struggle or fight. But trying to get an engine through them was a nightmare (since I, like most, was trying to work on a deadline). I actually went out the same day that I did the compression test, and reluctantly bought a brand new car (lease).I finally had a chance to rebuild my original engine, and wish I just gone this route from the start. It cost less and took less time.Thanks for nothing LKQ.
Dont bother calling they dont answer their phones. If thats any indication of their customer service youve got your answer.
Zero stars. Worst consumer experience in my life to date. Bought an engine with a parts and labor warranty. The rear main leaked profusely within 700 miles. They did not honor the labor warranty and wanted me to pull the transmission to prove it was the rear main only to pay $40 in parts to drop the oil pan and change the oil seal. The unethical practices of the business representatives show how low the moral bar is set.
I had a tail light sent to my residence via UPS. It arrived on time, what I was most impressed by was how well it was packaged for a used car part. New items that I order on line dont come as well packaged. On the top of box their was a sticker that said LKQ proud and the name Kerry written on it. Im assuming that is who packaged my light. I just want to say thanks for caring about your job Kerry and if you package all their parts this way they are damage lucky to have you
Play didnt offer us any cleanup time.This part needed some...
Very helpful
They have the worst customer service. they rush to sell you parts but not willing to help you return and help you find a working part. scam scam scam. check the picture below to see how long they had me wait to get my part exchanged. if there was a zero rating, that is what i would rate them as. do not waste your time with this company.
I buy parts here all the time. What you have to know is this: There customer service is well slow at best. Their protocols make it where after you order your parts your going to have to wait in line, process & pay for the order & then drive around the block to pick up your parts. Some times you can walk down to the end of the building & get your parts if they have been paid for & pre ordered. This still requires you to make two trips.What I like best about this place is they usually offer you really good replacement parts @ a fair price. You can always pull your own parts & get the cheapest price by doing so, but if they pull the part you pay about 30-45% more for the item.They also have really good deal on tools, supplies, etc for your shop that you wont find cheaper anywhere.Robert T.
They said they have the part i need and gave us a reference number to give them when we got there. Drove 3 hours to pick up the part because they wouldnt ship it and when we got there they supposedly sold it. Then they said they have another one but it would take them 24 hours to pull it out because they dont like being rushed. A part that took me 5 minutes to pull out takes them 24 hours. I think there just a bunch of lazy A-holes
We at 360 Degrees of Perfection in Arvada have to go here all the time being in the Automotive Industry. They are great to work with, experienced, knowledgeable, and they always answer the phone. Deliveries are almost always on time unless they run into a problem.
This is a very terrible place to order parts for your own car. They make you wait a long time to just order a single part! They have bad customer service and dont recommend this place to no one.
Good service at the front room, they had the used part I was looking for.
I would give them zero stars If I could. this place is a joke and the paint department is even worse. it’s like pulling teeth getting what you need from them the new management is a joke!
Wait for 15min. Guy answers the phone. Asks me to hold 1 minute into searching for the part. Wait 5 minutes. Comes back on and promptly hangs up.
ALL THE PARTS WE NEED. THANK YOU
Costumer service sucks they take hours to give you a part I do not recommend this place
Thank God for places like this because having to deal with auto part stores and dealerships can be a headache this is the best bang for your buck!!!
Great prices and knowledgeable staff
Seems like a good place to associate with
Excellent.... Ms Lua is professional!!!!
My new favorite place. One stop shop.
Best salvage yard in oem parts place around
Fast and efficient!!!
Best place e for parts
Love it
First part not a match! Second in and driving!
Worst place ever, they dont know what they are doing. They charge me twice for the same items.
Checked online inventory for a part they had at this location and price was $30 and they had it in stock. Went to the location and after waiting 30 minutes in line when only 1 person was ahead of me, tried charging me $80 for it...
Awesome
Fast service
They saved me a lot of money on replacement parts. It just took a lot of follow up calls to pick up parts
This location is not a pull your own part location. They pull the parts you just pick them up, they dont deal in small stuff I was told.
Ok place!
They are so lazy and dont help you when you need them if I could give them 0 stars I will the guy loader is a ass
Unprofessional
Fast service
Very rude and unprofessional
Parts store
Good assortment Good service They speak Spanish
They didnt have the parts. And the one they had was worth $ 1,000. Too expensive
Very good service I highly recommend
I have always bought here but lately there is a person called Angel who always takes care of bad character he is in customer service, he never respects prices whenever I come it is the same he has you waiting for a long time he does not have the charisma to serve people . Angel shouldnt be there.
Well