We received excellent service from the owner as well as the staff at our house. We had new hurricane windows installed. The workers were extremely careful and considerate. They cleaned up everything everyday after they finished.There was one problem; however, the company fixed it as soon as it was evident (a broken sill). They have been back to double check that everything was installed correctly and this is after the city inspection. I’m almost sorry we don’t have more work for them. We are thrilled with the results and I am sure if there is any problem down the road it will be taken care of.
Great install! Very efficient and responsive. Juan and his team are the best! Would use again!
They don’t fix second floor windows! Here’s my review:Waited a month for a new piece of glass for a window. They are working with a short staff, so that’s totally understandable. When they arrived to complete the job, the workers didn’t bring a ladder and said they would come back the next day with a ladder to install. I called the office this morning to confirm what time they would be here, and was told the order is now cancelled because they don’t do second floor window repairs. This is hard to believe as the workers were here yesterday and told us they would return tomorrow. They never said “we don’t do second floor windows” nor was that ever communicated in the morning leading up to them coming. So just be mindful, they don’t do second floor windows.
Great response time and knowledgeable. Great rates with no problems or issues. Very friendly and professional. Will definitely be using their services again when necessary. Keep up the great work guys hope to see your business grow.
Loved the service, and quality of work that was done. I had multiple bathroom mirrors put in. they measured and installed perfectly. i had a shower enclosure, with black hinge and handle, also measured and installed perfectly. Lastly, they captured and executed my vision of enclosing the space above my kitchen cabinets with frosted glass to allow above lighting to show through. Really great job! So Happy!
Your neighborhood family glass company providing expertise and quality service with detail oriented project management.The owner is very down to earth and treats his clientele with individual care to truly engage in all glass needs.Highly recommend inviting Davie Glass to my next job site to execute the same 5 star quality performance that I know and trust.
Excellent work installing impact sliding doors. I would use Davie Glass again and recommend them to anyone. Owner, Juan, personally came to quote & take all measurements. Juan called immediately after installation to see if we were pleased and if things were left neat & clean. Final inspection was completed 2 days after installation & passed without any issues.
Juan and his team were very professional. Always on time and courteous. If there’s any issue, Juan will take care to make sure the job is done right. Reasonable pricing.
Sadly but honestly davie glass is no longer the company we all once loved and trust! I remember the days of good old business but this people are not honest and definitely don’t know the business! Don’t listen to their lies as they will tell you over and over! False hope that the job will be done correctly! Don’t waste your time with these new owners who do not know the glass business!!!
When we thought the door to our glass shower would need to be replaced completely, we called Juan and his team at Davie Glass to come and take a look. They arrived and informed us that the issue was with the screw to the glass door - which they fixed in less than 2 minutes. What I loved about this, was the honesty of the company. It says a lot about the owner and integrity of the company. Highly recommended.
EDITED- These guys made it right. They gave me my money back and as an apology, the glass too. The worst customer service experience! I placed an order, required to pay in full, and was told 7-14 days. Never received a call and when I called after 2 weeks, the order was never even placed. Was promised a callback, never happened. I called again, more excuses and promised a call back. Never happened. I called again, left a message. No callback. I called again. More excuses, still no glass. Now I need to drive back out there to try to get my money back. This place is HORRIBLE. All excuses with no service. So disappointed.
Excellent customer service, excellent installation, and great prices! South Florida, take note, this is the way businesses should run! From the moment I called for an estimate, to the final inspection, everyone was pleasant and on time (which is huge!!!)I received excellent communication from everyone here. My windows were installed with care and attention to detail. I am not easily impressed but this company is topnotch. I highly recommend Davie Glass.Kudos to Juan, Jeff and Cynthia!
Put in a simple order for small glass shelf. Told it would be 3-5 days. Three weeks later it is still not finished. No one is able to give me any straight answers as to what is going on. I had a sideboard I also wanted a glass top for, but I will be looking elsewhere.
Excellent work removing mirrors and attention to detail on installation. Our installer Jeff was as professional as they get, and his attention to detail shows in the final product.Thank you.
I called them this morning for a quote for a piece of glass for my desk top. I had broken the one I had which cost about $100 including delivery and install. Davie quoted me $207 to pick up at their location. I found the glass on my next call for $68 at Batista Glass.
I am so impressed with Davie Glass. My kids broke a kitchen window. I called two other companies who could not get to my house for three days. Davie Glass said they had a cancellation and could get to my house within an hour. The installation technicians were prompt, courteous, professional and SO efficient. They were done in 15 minutes! Davie Glass prices were comparable to the other companies I called as well. I will definitely refer this company!
My dear friends at DGM...thank you so much for the excellent costumer service...from beginning to end! I installed a new mirror and shower glass and the work was impeccable. Keep up the good work!!
Davie Glass did a great job installing my impact windows. They were reliable and professional. Thanks to Davie Glass we are ready for the next hurricane season.
I was disappointed that when I ordered a pane of glass to be replaced in a fan shaped window, that no one bothered to tell me that the glass came in different colored tints. A little extra effort goes a long way.
Great little business. Always helpful prices are fair. Turn around a little slow I think but good service over all.
Davie Glass is a great place to do business, excellent service. My windows repairs were finished ahead of schedule. I strongly recommend this company.
Had a small mirror fixed and they threw it away instead of calling to to come pick it up
Davie Glass & Mirror cut out two glass table tops for me One is perfectly fine, however, the 2nd one is about 3 inches too long. So I called & requested if they can help me fix/correct the length. The young lady who answered the phone, first of all did not bother to apologize, and instead told me to drop it off and pick it up after its fixed Hence telling me to make two trips to their shop so they can fix their mistake, because..... they are too busy to come by to pick it up! Still keeping my calm and courteous manner, I said I dont mind bringing it to you, but could you try to fix it as I wait so I dont have to make two trips, after all, this was a cut incorrectly! Her attitude and answers just awed me. She showed no customer service mannerism what so ever! Instead, she started being rude and said shell have the owner call me back. So now im waiting to see how this goes with the owner if and when he/she calls me! Hoping the owner gives me a totally opposite impression with his/her customer service knowledge and mannerism. If so Id be happy to change my review and will definitely recommend to have this young lady attend a workshop or a seminar to enlighten her about whats called a good customer service.9/27/18So the owner did call and apologized and offered to cut the glass to the right size. However, I still had to drive to the shop with the glass between the half hour window given to me during the morning rush hour! They cut the glass for me fairly quickly and also, Cynthia, at the front desk apologized. I couldnt help but tell her what I would have done if I was the owner of the shop as a good customer service, which she said she will make a suggestion to the owner. Anyways, I was not able to meet the owner. Good Luck to ALL :)
Great service, on time.Excellent quality. Highly recommended.Best service in town.
The lady at the front desk has been awesome. Polite, helpful and very kind!Will definitely use Davie Mirror and Glass, again!
Pricey.....but FAST!
Great service! Friendly & professional. Even though my job was small I was treated like I mattered. Highly recommend.
All good. Had done a front sidelight a glass table top and a frameless shower door ...no complaints
I was very dissatisfied with job that Davie Glass & Mirror did installing mirrors in my business. They left my place very dirty and did not finish the job. I call to add some more mirrors and they where very rude and very expensive. I would not recommend this company for anyone looking for mirrors.
Nice selection very friendly attitude
I luv the people at Davie glass been going there for over 15years. great work is done there!!!!
Since the new owners took over this company sucks!!! to all my friends and sub contractors friendly advise take your business some were else save yourself the headache!!!!
I was promised 3 working days for my mirror and I received it 14 days later. Then after delivery I requested installation and the person on the phone was not very friendly with my request to install the mirror I bought from them. I would not use them again.
Great people. Very friendly.
Only go here if no other place is around for 100 miles. In the construction biz myself for years, this place is always rude in person and over the phone, forget asking them any questions and expecting a helpful answer. Never will return here.
These people are great and very reasonable
Unfortunately the bad reviews are right. I should have listened. The guy in charge treats customers with suspicion and his customer service is terrible.
Great service. Even for small glass.
Excellent service, great work
I called for a price and the lady on the phone was very rude, never got a price. must not need the business.
Rude staff
Davie Glass and Mirror did a great job on all the mirror and glass work in my home. Owner, Juan Ficano is the ultimate professional-he has integrity and delivers a high quality product and service. I highly recommend this company.
The price a bit expensive and the work was not detailed, the treatment was friendly and courteous.