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Boost Mobile
902 W Kimberly Rd suite 12, Davenport, IA 52806, United States
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Boost Mobile
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Ra
Review №1

Very informative and helpful they are the best. Didnt take long either. Very good at there Job. Thanks so much for all your help. Im telling all my friends about you guys. Ive been with this company for 8 years and never had a problem with them. They treat you like family. There the Best thanks Boost Mobile

La
Review №2

Felicity the agent manager does not know what shes doing. Best long story short, because she does not understand or is uneducated to her own job duties and responsibilities left three elderly and disabled people without phones for 2 days. I went to the store two days in a. row to have this problem fixed. I had to spend $200 on two new phones just so we can be on a family plan. On top of that an elevated phone bill. She shows no empathy or takes responsibility for a mistake that she has caused. Then has the audacity to be mad at me because Im upset over something that she did told me that I would see no changes to my account. She should be dismissed her duties effectively and immediately.

Je
Review №3

Super friendly and helpful. Had an issue trying to actuvate phone online but it took the sales associate like 5mins and she helped me file an insurance claim

Jo
Review №4

I feel amazing with this great service! The guys hooked me up with a free hotspot service!!! Best store around!!

Ja
Review №5

Went and got a new phone last minute. Had a easy going experience, both ladys were really nice to me and very friendly and got my phone activated in a timely manner

Ma
Review №6

Hands down best boost in the QC! Felicty is amazing

Ja
Review №7

I had an awesome experience today! Derek was an AMAZING help for me so I give him 5 stars!! Team IPhone now!!🤘🏾❤

Lo
Review №8

Fantastic switch over service and awesome friendly environment, best in-store experience Ive ever had with all phone companies Rickesha rocked!

Ad
Review №9

I had called ahead to make sure they had the phone I wanted, they were very helpful on the phone, I showed up a couple hours later and and they were very friendly and had me in and out pretty quickly

ON
Review №10

The store manager she was very rude. Service was hands down the worst of any of the boost store I have ever been to. I would like to think that as a long time customer with multiple lines that I my business is appreciated and my issues with my phone service taken care of or even looked at. It was so bad and disappointing I switched my family’s service over to another provider as soon as I left the store . She belittle staff from other stores over the phone in front of other customers and I. Extremely unprofessional. Hopefully the owners read their reviews and take action soon.

Ji
Review №11

Rickesha was awesome and so was Kaalon. They helped me switch from sprint and im happy! Go see them!

Mi
Review №12

Sean did an excellent job. He is at the store on Kimberly in Davenport Iowa. I was very picky and he would more than patient with me. I got the phone in case that I wanted. I recommend him to anyone.

Je
Review №13

Dj did a great amazing job with me and made sure he took his time helping me.And rickesha wright great job on heloing me find the right phone. Thanks

as
Review №14

Thanks to Sushi and Zach for showing awesome customer service! I had a bad experience at the Locust store and decided to go to the Kimberly store. They were great and Sushi helped me port over my phone from Verizon. He also sold me a really cool phone case so thanks for that man! This store is definitely 10/10

Mo
Review №15

Went to Boost Mobile looking to port over and the gentleman Derek gave amazing customer service. I had no idea which phone to choose and he took it from there. I have a great new phone, phone case and service plan. Thanks again Derek

Mi
Review №16

What an awesome experience. Wish they guys like KT at every store. Hooked me up with a great deal. And transferred everything over for me. Its been ages since I met a guy like that.

De
Review №17

I just got my new phone! Awesome help from TJ!! Told him what I wanted and he had me all set up in a short time. Great store and awesome employees. Highly recommend!! Thanks again TJ!

Je
Review №18

Staff was very qualified. They handled my transaction efficiently and made sure I was aware of all my options. I came in with a friend and the 2 people working were very friendly and made our transaction time fun. The price of their phone plans are very affordable.

Da
Review №19

I ordered a phone through the boost up program online and never got the phone. Tried calling customer service about it and they never had any record of it but it was taken out of my checking account. Never ordering online again through boost. Im always going to go through the store to get what I need. The staff was very helpful.

1/
Review №20

Had to set up my moms phone and had nothing but trouble doing it by myself. Went to the store and got amazing service from rickesha she went above and beyond tio make sure my moms phone worked. Will definitely go there again for all my needs

Fr
Review №21

Andrew did an awseome job, HAPPY too be back with BOOSTY!!#

Rh
Review №22

Shawn was awesome went above and beyond to care of what I needed! I feel confident with my new phone

Ch
Review №23

My husband and I were in last Saturday looking for a new phone for my husband. We were Virgin Mobile customers for many years, I knew they had transferred to Boost but didnt really know much about the company. We went to several other stores and lert because they were too busy to help us. Jason was very friendly and helpful, he was still training but was very focused, if he didnt know he got the answer from zach or DJ. They were very friendly and professional. Explained all of our questions and got us through in a very timely manner. We both ended up getting new phones and were able to keep our same plans. Very happy with everything and everyone. Will definitely recommend to others

Te
Review №24

Jason and Rickesha were great!!

He
Review №25

Very neat and clean store. Staff is incredibly helpful and courteous. I love the family share plan! Always a great experience whenever I need something. Zach is the BEST!!

My
Review №26

Came in looking for a new phone and Sushi dedicated almost an hour just showing me around and explaining the different features of each phone until I felt I found the perfect match. BoostUp!! Amazing deals. Amazing service.

Er
Review №27

Wasn’t expecting to get such a good deal. Sushi got me an IPhone 8 Plus and a case and screen protector. Amazing service and he made sure I got the best deal ever

Ge
Review №28

Very personable location. In and out fast enough yet was able to get me all the things I needed bundled and out the door. Love the Boost!

Ge
Review №29

Rickesha was amazing!! She helped me with my phone while training!!

gu
Review №30

Sean gave great customer service made the switch seamless.

ta
Review №31

Sushi hooked me up with a stylo 5. Amazing customer service. Even got a case and perfectly installed tempered glass protector

Li
Review №32

I bought a new phone through the boost up program online a couple of weeks ago. I was so excited when my phone arrived but that excitement turned to disappointment when the phone couldnt read the SIM card that came inside it. After about a week of chatting with customer service online and waiting for a new SIM card to arrive only to be told that it was not compatable with my phone, I decided to walk while out was snowing to the Boost store at 902 W Kimberly Rd #12 Davenport IA 52806 to see if there was anything they could do to help me. Assistant manager Zack Rettlg took the time to listen to the whole situation and after he tried everything he could think of to help, he called the online customer service and after being transferred to someone special in the someone special department he found that the SIM card that came in the phone had been scratch as if or had been rubbed across the pavement a few dozen times. He replaced the SIM card and activated my phone and I was on my way in time to make it to the birthday party. Thank you do much again Zack. You Rock!

FR
Review №33

The BOOST MOBILE I WENT TO ONE OF THE MANAGERS WAS VERY RUD TO ME AND THAT IS WHY I AM SWITCHING BACK TO MY OLD CARRIER

De
Review №34

The service was great! This Boost Mobile store is the best in the Quad Cities! Love their accessories and 5 Star Service! This store blows away Cricket and metro! Hammad and Zach are the best :)

Ja
Review №35

Zack was extremely helpful and explained a better plan for our business. Even though they were busy on a Monday mid morning, Zack and his coworker handled multiple customers. Weve been Boost mobile customers for our business phones for many years and found this experience to be the best ever in terms of clarity about our plan and a new phone.

Qu
Review №36

Great customer service!

As
Review №37

I love boost mobile my husband and have had them since 2014 there has been some ups and down with service when we moved to California but being up in the redwoods all phones have some problems with service. But I wouldnt ever think about changing services and Im always telling people to change to boost

St
Review №38

Zac the person who helped me yesterday was very nice and friendly and even carried a conversation on with me and my boyfriend I am very happy with my selection of phone and location I choose thanks boost you rock :)

Sh
Review №39

Very nice store and very friendly store clerk! His name was Sushi. He didnt offer me any 🍣 tho.

sa
Review №40

Zach was outstanding. He helped me fix a major issue. Very courteous.

Re
Review №41

Didnt even know I had an upgrade but Sushi hooked me up with a great phone and perfect screen protector installation

Ma
Review №42

Sushee and Shaun helped me pick a nice phone. Happy with my a10e

Ju
Review №43

Best service from sushi. Sold me the phone with great comfort and also is made me Facebook and craigslist. Fantastic service

Ap
Review №44

I went into this store this morning to upgrade my phone, and walked out a satisfied customer. I was unsure what phone would best work for me and Hammad helped me find the perfect fit.Thank you Hammad!I appreciate it. ☺️

Ke
Review №45

Had a great experience with Shaun who got me a creat deal on a new phone ! Been going here for years and the service has always been excellent

De
Review №46

The staff was friendly and wanted to make sure we received the best deal for our needs. The sales woman who helped us was professional and when she got stuck she called her manager who drove all the way from home to help her. That is great business in our book. We will be referring our friends and family to this Boost Mobile for all their needs.

Er
Review №47

Sushi and Shahim helped me ditch my cool pad for an A20 and the care put into the case and screen protector installation was perfect.

He
Review №48

Very helpful even though the poor guy that was the only one working was being swamped with people getting new phones and he clearly sick. I felt so bad for him. But no one walked out on him, everyone waited patiently. Been with the company since 2014, havent had a bit of trouble.

Fr
Review №49

The staff are very helpful and they dont mind it taking a lil extra time for me to handle business when I have my baby with me and she runs behind the counter giggling and grabbing everything she can reach to throw away (even when it isnt garbage) cause she gets praise for doing so.

Lu
Review №50

Sushi helped me out and got me an amazing XR deal.

Ci
Review №51

The guys were really awesome with helping me with my phone thats the only one I go to

to
Review №52

This store is amazing! Always the best deals for Boost. They lady at metropcs was very rude. Glad i came here today! Love my new phone!

ga
Review №53

They help me set my phone up that I bought

Ty
Review №54

Amazing service and the perfect deal provided to me by Sushi

Ju
Review №55

I never wrote that review that was last on here!! I dont like false statements made in my name, and it would mean someone could of had access to my account, to be honest my experience there was fair and not 5 stars and still was expensive and there was allot of miscommunication

Ni
Review №56

Better customer service

Ma
Review №57

Very happy with the help I get from this store

jo
Review №58

Went in to switch to their service and the guy was eating chips and dip at the register. I told him the phones i wanted and without ever stopping his eating he just said we dont have those in stock. he didnt offer to call a different store or to even offer a different phone. super unprofessional and not helpful

Je
Review №59

Came in to switch from iwireless and the manager helped us. She asked us what we needed, what we had, and what we were looking for plan wise. She went over all the details with us and was informative on what phone does what. Gave us her recommendation and even retrieved our account info for us. We were in our budget, she set us up with insurance and even gave us a card for free accessories. We got the full service and she did all of this in a timely manner. We will be recommending her to all of our friends and family! So thank you Tawni for doing more than just your job but for really making sure our needs were met!

Ro
Review №60

Shawn was amazing, handsome, informative and patient. Thanks Shawn❤️

Da
Review №61

Freindly staff got a great phone just wish they would give some activation discounts on existing customers when you upgrade phone aince we are paying for the phone new customers get free phone and free activation

ke
Review №62

A very warm welcome back to boost with Sushi

de
Review №63

Ali was very helpful and the store was very clean and organized. Will definitely come here again.

Co
Review №64

Took a while to get four lines switched over bc I messed up the account number but the service guy took it in stride and helped me out with no issues whatsoever. Made us laugh while at it haha. Ask for Sushi, that man will hook you up

Mr
Review №65

THE Best BOOST STORE in the QC in my opinion. Very helpful knowledgeable staff

Ma
Review №66

Was unhappy with us cellular and I stopped in to Boost mobile to find out what they had for deals! I’m disabled so I don’t move around well. Tawni greeted me at the door, helped me inside, talked to me about what I needed and would be comfortable in. Went over the cost of things and she got me set up. She gave a card for free accessories and even set me up for free bill credit when I refer someone. And to top it off she helped me connect my new phone to my blue tooth in my car. I was highly impressed with the service and the extra work she did. I will be sending all my neighbors to her for any phone needs they have!

Ja
Review №67

Not open posted hours. Quite rude on telephone the next day when I called to find out when I could actually go in to the store. The attitude and incorrect posted hours have sent me packing to a different Boost store.

Gu
Review №68

I have been with I-wireless for many years. Hearing they were closing made me nervous. I happened to come across the manager of this store in Walgreens while she was talking to the employees about the company discounts they give Walgreens staff. I chimed in and asked a few questions and she offered to help me transfer that day. I met her at the store she took care of everything! The phone I got is much better, and the service she provided was awesome. She even transferred all my hot rod photos to my new phone. She made everything so easy and smooth. And considering she had 5 other people in the store doing the same thing I was doing. She handled it very well! All 6 of us were impressed and she got us all done quickly! I watched her transfer stuff from 5 phones to new phones all on one table. We were all talking about how well she could multitask! We will be back to add my wife and we will be referring this manager to all my family with I-wireless! Well done Tawni “transferring queen”

Am
Review №69

Three nice men helped me out they were very friendly

Oz
Review №70

Best cell phone store in town hands down!

Ca
Review №71

Ask for Tony, he will deal with what needs to accommodate you.

Al
Review №72

Sushi and Zach were very helpful figuring my problem out. Love boost.

Br
Review №73

Awesome as always only way to go service A1

Ja
Review №74

The ladies helped me with my needs today

ke
Review №75

Shaun was awesome and worked very quickly!

Di
Review №76

Yeah I was in Boost Mobile today and Ahmad took care of me . Real good service and free water!

Ad
Review №77

Sushi helped me get the upgrade I wanted

De
Review №78

This store helped me and I’m all the way from Kankakee I Say 5 out of 5

Ca
Review №79

Ive been with Boost for 3 years. I dont have any problems or complaints.

ty
Review №80

The cashier Derek told me my bill was 60$ so I gave him 60 my bill was really only 32$ he pocketed the cash

Za
Review №81

Very helpful staff!

De
Review №82

Thank you to hammad for the great service

Sa
Review №83

Very good service. Worth the waiting time.

Ke
Review №84

Always top notch service with a smile

ja
Review №85

People have no idea what to do or how to do their job

Ba
Review №86

Don’t like there service I really think it sucks.

An
Review №87

Great staff. Helpful and knowledgeable

Wa
Review №88

Very good customer service.

La
Review №89

Very nice helpful and positive

An
Review №90

Friendly staff, fast to get you setup

Te
Review №91

Thanks to Shaun for hooking me up

Fr
Review №92

Better service

Le
Review №93

Not is open in time real.

kk
Review №94

The best

sh
Review №95

Ok service

Kr
Review №96

Very reasonable prices

Information
4 Photos
96 Comments
4.4 Rating
  • Address:902 W Kimberly Rd suite 12, Davenport, IA 52806, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000tT89XAAS
  • Phone:+1 563-386-8991
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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