Kevin, Steve and the whole team at Blackwell are great! I went in with a particular model in mind, but after test driving several other models over the course of 3 days, I ended up with something completely different. And, I love my Kia Soul! It is great on gas, so it makes going to work affordable since I drive over 400 miles a week. There is more room inside that you expect. My husband is 62 and he fits comfortably. The price fit our budget as well. Im so glad the Blackwell team encouraged me to try it out. They were so patient and kind! You are the Best!

We had a great experience buying a low mileage 2013 KIA Sportage. Almost all of the transaction was handled by phone and email, since we live an hour and a half away. Once we were there, the whole process took about an hour. Everyone was super friendly. I will check their inventory the next time I am buying a car

They do a good job as a team. They have always been honest and up front anytime I have been there for service and I appreciate that. They were the only folks that were able to diagnose my Jeep and get it fixed after several others had tried. They now take care of the service on my new truck as well (even though its a Ford). All in all good group of folks that will shoot you straight.

The process was so smooth I was still in shock when I drove off the lot in my 2021 Kia Rio sport! I love my car. Everyone was so friendly and helpful. I never owned a Kia before but all of my friends that own them said if they had it to fo all over again they would buy a kia. I have a friend who has hers serviced like clock work and even spoke highly of the service department. This is why I purchased a KIA and I am glad that I did.

This place is AWESOME !! I recently moved here not too long ago an was looking for a dealership to do business with without feeling taken advantage of. Blackwell not only went above an beyond to help me with anything I needed but also showed outstanding customer service in my opinion we need more dealers for the people which now I see why that’s their motto. I look forward to doing business with them again Donnie was excellent ! Keep up the good work

They have nice cars. The sales man who helped me was very nice. Look forward to doing business with them.

Stay away from this dealership. I purchased a Camaro SS, credit was ran and I was approved. They were supposed to get the paperwork ready. They waited 2 days and when the paperwork still was not ready I was told by the salesman they had found an issue with the car and it was no longer for sale. I called the Manager 4 times and he would never return my call. I finally reached Mr. Adcock by phone and his dry response was “sorry we have decided to wholesale the car” i asked what was wrong with the car and he said “i dont know, i am going to wholesale it” i asked him to find me a similiar car, and he tells me “There are not alot of low mileage manual camaros in this condition” he did not have to say anymore, apparently they were offered more for the car and sold it out from under me….. Be aware!!!

I wasnt expecting to buy a car that day! My vehicle had issues and the best option was to trade it in. The salesman was excellent! He listened to what I wanted and nailed it! I bought a 2021 Kia Sorento. The salesman got me payments that I wanted and an excellent interest rate! I would definitely recommend buying a vehicle from this establishment. Amazing customer service!

After spending a whole day of disappointing car dealerships I arrived here. I Was greeted with such great customer service. The car salesman literally asked me what I wanted. He didnt pressure me, he didnt try to manipulate me, but he showed compassion and commitment to providing me with all the wants and needs of a vehicle. This dealership experience was the best I’ve experienced in my life, Very professional!! I walked out of there that day with MY dream vehicle. I really appreciate the service I received and I would recommend this dealership to anyone I come in contact with who is searching for a vehicle. Ask for the coast guard vet his service is impeccable and can’t be topped! The finance lady was very professional and personable as well she made my experience even better! Thanks Jeep you all rock!!!!!

Fast and efficient service honest and polite associates thank you Sincerely Jasper B

If their media presence is an indication this place is obnoxious and arguably the most irritating dealership in Virginia. The commercials have to go, there is no reason to air a loud screaming commercial during otherwise calm programming. Fix the advertising.

I absolutely love the guys who work here! Dean really helped me pick my first vehicle as a new driver and was extremely patient! Steve was amazing with going over the paperwork and nitty gritty details. I felt so empowered about the decision I made and I appreciate them both for walking me through the process. My sister went with me and she was so impressed with the service and selection, that she decided to trade-in her vehicle at a later date! Amazing, 10/10 highly recommend!

My experience at Blackwell Chrysler Dodge Jeep Ram Fiat Kia has always been AWESOME!!! I bought three cars from them and I was satisfied every single time with their professionalism, promptness, and empathy. They were very respectful and helpful towards me and my children. Couldnt ask for a better staff to work with. Looking forward to future investments with you guys. Thanks again

The whole team was awesome i went In Friday for a tune up a recall they were so helpful and let me know everything that was needed on my car.

I love my Chevy spark. Everyone was so very nice to me. I would reccomend buying a car from them.

I would like to thank Hannah for calling me and telling me about the opportunity to buy a new car. I would also like to thank Trey Yeatts and Steve Sulter for making it happen. From the moment we walked in the door we were greeted with a smile. We were then asked about what kind of vehicle we were looking for to help meet our needs. Everyone was very helpful and respectful. If you think you dont have any credit or bad credit. Dont worry they can get you financed.I didnt think that I would qualify for anything. Boy was I wrong. I left with a brand new vehicle and a payment I can afford. Not to mention the smile on my face. Thanks Blackwell CDJR 😁

I had a great experience with Blackwell service department. My RAM 3500 diesel had a crippling DEF message on my way into Danville. I made it to Blackwell shortly after 4 pm. They took me in on short notice, fixed the issue, and got me back out on the road that day.

Donnie Jones at Blackwell is the best salesman I’ve dealt with! He helped me out in purchasing a 2016 Ram 1500 Limited. I’m especially grateful to him and everyone at Blackwell for helping make the deal happen. Cause I was sure I wasn’t going to approved due to being denied a month earlier at another establishment. I thought what the hell I’ll give it one last try at Blackwell and they made sure I got the truck I wanted at the price I wanted. I’m so happy that I went to Blackwell I love my truck and I’d highly recommend anyone that needs a vehicle to go see Donnie Jones at Blackwell he’ll do everything he can to help you out! Thanks again to everyone at Blackwell for the best experience I’ve had in purchasing a vehicle!

Booked a test drive for 2022 Kia Seltos on Saturday evening. Drove 2.5 hours from Virginia only to be told that both Seltos they had are sold and that the test drive wont be possible. Most frustrating part was that I received a call the morning of the test drive to confirm if I was still available for the test drive. Worst experience for a place that is proud of getting new customers with recommendations from existing customer base. If they continue with such service, I doubt theyll get any new customers.

Went to get State inspection and didnt wait very long. The gentleman that waited on me got me in and out pretty quickly. Thank you so much!!

Our salesperson, Trey, was very friendly, attentive in listening to my needs, and eager to find what I was looking for. Upper management members were also very friendly and accommodating. Working with sales, management, financing, and the lender has been an overall great experience. I purchased a GREAT vehicle, a GMC Terrain with only 23,000 miles, in perfect, like New condition, at a very good price. I am looking forward to working with Blackwell for future vehicle purchases.

Very good service. Loved the fact they had shuttle service. My driver was really nice and drove me to several different stores in Danville.

The engine on my 2014 Kia Sorento locked up and had to be replaced by Kia because it was still under warranty. Blackwell Kia returned my phone calls (which some of the Kia dealerships did not) in a timely manner and was very helpful through the whole process. Crystal Prevette was excellent to work with. She got a loaner vehicle for me as soon as one was available and she kept me informed through the process. They were running a little behind because they had several more Sorentos with the same problem, but they kept me informed. I met the mechanic who put the engine in; his name was John Thompson. He was very nice and knowledgeable. So far I have had no problems with the new engine. I was very impressed with Blackwell and would go back to them again.

There had been a recall on a part on the 2019 Kia Sportage purchased at Blackwell Auto,Danville, VA. When I phoned for an appointment I was greeted very kindly, the representative at Blackwell checked and the part needed to be ordered. She said she would call when the part arrived; she did; scheduled an appointment right away. I took the vehicle in, again greeted very kindly, no waiting for them to get to my vehicle and the service was finished much more quickly than I had anticipated. Also,met some very nice folks who were there getting their vehicles serviced. Extremely pleased!!

We are enjoying our Kia Sorento very much. This is our second Kia Sorento. Great service from the vehicle and the dealership.Thank you.

It took 3 and a half hours to get my oil changed and when I asked for some sort of compensation for my time spent the manager who came to assist was not suitable for her position her customer service stinks i will never be back for service. The parts manager is better to deal with.

I was not satisfied. Oil change but didnt reset. Air was low on tires didnt but any air in them. What is wrong with u all. U all use 2 b the best!

To make a long story short, this is the last place you would want to purchase a vehicle from. The staff is nice but the cars are horrible. The day that I bought my car the check engine light came on and it was nothing but problems from then on. They only repairs that they wanted to do was minor but when the transmission went out they wanted me to pay half of $7,000 and I only owed $9,000 on the car. The owner was being an a** about the situation and we never came to any terms. Never will I purchase another car from this place

They very nice to me and my Wife Tina ❤️ Trey Yates ⭐⭐ ⭐⭐⭐ Very good .We Traded for 2021 Soul White

Blackwell was nothing but good . I came in they helped me and was out in no time . Donnie Jones was perfect i give him a 10/10 rating . Everybody there was helpful . You ask a question they answer and if they didn’t know they will find a answer . Thank you Blackwell for a good service .

4th Jeep Ive purchased from Blackwells! Amanda,Steve and Brent were awesome! I always stay loyal when a business is as professional as they are!

I loved Blackwell Dodge in Danville Va. The salesperson was very friendly. The finance manager was quick with getting us in and out. We are absolutely loving our jeep gladiator and will most definitely do business with them again.

Everybody made the experience so easy and comfortable! Thank you to Roxanne, Lowell and Donnie for making the whole process hassle free.

I experienced bad moments with them. The service is bad, and the service sucks. Its like they do stuff to your car to keep you coming back for money. How you go fix one thing, and pick your vehicle up, and something else is wrong with it, and they act like they didnt touch something.. im not paying nothing for it.. its on them..

Called to schedule appointment for 2 recalls on my vehicle. I was told parts would be ordered and they would call me to schedule appointment when parts arrived. I received a message that parts arrived and to call to schedule appointment. I called back and had to be transferred several times. I verified with 2 different people that the parts for both of the recalls were in. Appointment was scheduled. Went in for appointment and after waiting and repair was completed, I was advised only 1 of the parts was in and only 1 repair was completed. Discussed with staff that I verified with 2 people that parts for both recalls had been received. Day after the repair on the 1 recall I received a call from them stating part had arrived. Called and they tried to scheme for the same repair that had been completed the day before as the part had just arrived. How was the repair completed yesterday if part just arrived today??? Now I’m questioning if it was even repaired. Still have to wait on part for 2nd recall....poor communication among staff.

I went there thinking that I wouldnt be taking home a new car,but with the help of Dean Webb and the nice guys behind the desk,I drove home in my new Dodge journey and Im So happy with it,I cant thank them all enough and I certainly will be referring my friend there.

Blackwell is a good dealer. I waited years before writing this review. My salesman (Kermit) went out of his way to get me the car I wanted with all the options and color I wanted. Car was 200 miles away and they had it delivered to the dealership. Drove the car for years racking up 180,000 miles with no issues.. Highly recommend Blackwell.

So easy to deal with! Will work and find the best deal for you and get you in the car you want! The people are so courteous and respectful. Definitely recommend and will be using them from now on for all my car needs

I had an amazing salesman. Mr. Jones was excellent.

Had a great experience at Blackwell in Danville, VA. They took great care of of me and they were very helpful.

The Blackwell service department is excellent. From the service rep, Crystal, to our Kia technician, John Thompson, our experience has always been top notch. We highly recommend the Blackwell service department.

Im very happy with my purchase with Blackwell Kia. I love my new car. Dean took great care of me and helped me drive several vehicles so I would feel confident about my purchase. Everyone there was very friendly. I would purchase again from this salesperson and dealer.

Fast friendly service and we were ready to go on vacation! Could not have been any better!♥️

Great staff, great experience. I drove 3 hours to make a purchase with them due to the great people.

I deftly want to go there and buy a car

Service Dept. Went above and beyond to handle my issue.

Donnie helped us find the perfect truck. They work on salary pay instead of commission so there was no hassle and pushy salesmen. I felt like I was in control of the process. We are going back in a few months to buy a new car for my wife.

HORRIBLE!!!!! I got my back brakes replaced and they didn’t put the caliper bolts back on. I rode around since April not knowing they were missing until June when the noise became louder. Then I go to get a oil change just to find out they have rigged that up too. I’m FURIOUS 😤

Very friendly and helpful staff. They don’t keep you sitting around all day like other dealers. I highly recommend this dealer.

What a great experience with the service department. Marty went above and beyond to help with the issues of my car. He took the time to explain and went further to contact the manufacturer about the problem. Even though I dreaded the process, it turned out to be a pleasant experience. Thank you for the superb service.

Had a terrible experience having my 2021 Kia K5 serviced there. Spoke with the scheduler and she assured me they had the software to do an alignment on my vehicle and scheduled an 8:00 AM appointment. When I arrived they had no record of my appointment nor the software to do the alignment. Complete waste of time. Spoke with another employee and they stated they were going to contact their Kia certified technician and be in touch to inform me when they would have the alignment software. Over a week later and I still havent received a call from anyone. Terrible customer service.Update: I called and left a message at the number listed below over 2 weeks ago and still haven’t gotten a return phone call.

Friendly staff. Great service

Normally my oil change experience goes rather well. Especially since I have to bring young children with me every time. However, on this occasion I noticed the sticker reflected the year 2020 instead of 2021 which means I have to lug children back to a car dealership during a terrible pandemic to remedy the situation. I am not happy about this situation at all!

I made an appointment to have an oil change 2 weeks out and I received a text message on Friday at 5:30 pm notifying me that they needed to reschedule….my appointment was on Tuesday. This is highly unprofessional and inconvenient, especially after purchasing a $70,000 Ram. I recommend reading the Yelp reviews for a more accurate and updated review status.

Before entering the dealership, I had already decided that unless I could navigate the buying process with EASE, I would not make a purchase. Well, EASE is exactly what I got! No hassle, No pressure. This process was wonderful! The staff was kind, informative, and straight-forward. The owner, Torry Blackwell, introduced himself to me, and my sales advisor, Daniel Fochler, was wonderful!

Great to deal with and the atmoshere was pleasant enjoyed the conversations was impressed meeting mr. Blackwell,would recommend very to check you out before buying any where else thanks and have a great day and special thanks to Daniel and Steve

This dealership was very upsetting and disappointing. Crystal Prevette, was boldly deceitful behind my back. She made arrangements and totally and callously threw away a year and a half commitment I had with the finance company and threatened Royalty to pay storage when I was coming in to set up a payment plan and if she mentioned to me that she may start to anticipate storage fee she couldve mentioned to me and I wouldve removed my car and fixed it at a later date. She had other motives.

We had an amazing experience purchasing a vehicle here. From the time we got there and spoke to the salesperson, picked the vehicle we wanted, went thru finance, and hit the gong it took less than two hours!!! Everyone there was extremely courteous and professional. They made us feel like family. We will always purchase our vehicles from them, i dont care how far we have to drive to get there!

They got my work truck fixed up fast and did a great job

No appointment needed to service your car oil change done reasonable price

We showed up about an hour before closing. They let us test drive and stayed 2 hours past closing to sell us our car. They were friendly and helpful the whole time. I would definitely buy from them again!

Exceptionally clean waiting room, pleasant/professional staff.I enjoy getting my vehicle serviced there.

Feb 2019 I walked in at 3:30pm and walked out after 6:30pm with a new 2019 Ram 1500 Tradesman Classic. I think the entire sales staff and some of the service staff stayed until I was done. Very proffessional. GREAT truck at a GREAT price. I have had it almost a year now. I have done some upgrades and love this thing this Ram more everytime I get in it.

Very easy to deal with! No pressure, and very good at listen to my desires, and overcoming my concerns. Overall a great experience.

I took my 2016 Jeep Cherokee limited to Blackwell Chrysler Jeep to have my computer reload for my instrument gauge. They done it very excellent professional job. The service advisor who helped me. She was very excellent and her job and look extremely professional. Sincerely Richard Catterton

Donnie Jones gave us a great deal on our new Kia! Everyone was friendly and courteous.

They got me back on the road quick!

The entire staff is professional, courteous and genuine. The trusted advisor, Mr. Jacob Atkins went in great detail explaining and answering all of our questions. He is well informed, prompt and helpful to customers. The dealership has a fantastic atmosphere when comparing to others.

I appreciate the friendly staff, the good customer service and the follow up phone calls. There was a miscommunication but atleast they are apologetic, and are trying to make it right.Update: I returned to the dealership! They showed me the other option they had and crunched some numbers. I couldnt be more satisfied with the outcome! They did everything in their power to get me into something that fits my budget and fits my personal wants! Thankyou Tony and Amanda for being patient with me and dealing with my not so ldeal situation in order to get me into a Car! I will be back to buy second car when my circumstances improve! I couldnt be more pleased! Thankyou for everything! 😁

Great people very happy with my grand Cherokee

This is in the top three car buying experiences I have had. Jamie was great to deal with and answered my questions. She has followed up a couple times after the purchase. I love my new to me Jeep Wrangler and looking forward to working with Jamie and the Blackwell group in the future.

My 1st time at Blackwell Chrysler I met Don an he was good to me. If only I had that 1000. I didnt an he called an told me the suv was no good so it was slid to auction. He stated when I got myself together to come back. I went back Friday an spoke to Donny Jones an I was told I needed 3000 to 4000 before I could get ANYTHING OFF THE LOT. I DIDNT LIKE THAT. SO. THAT WAS THAT.. BUT I SEEN THE APP FOR BLACKWELL CHRYSLER SAYING A LADY PUT DOWN 10 DOLLARS DOWN ON A CAR AND DROVE OFF. Its a lie.

Very pleased from start to finish. The employees were very kind and pleasant. Treated me with respect and compassion. I decided to shop closer to home this time and I am so glad I did. I will gladly recommend Blackwell to anyone looking for their next vehicle!!

I love my suv

I was in for a scheduled recall fix and had a very positive service visit.The fix is working well now.

I always experience great customer service ...Thank you ....

About as good as the commerical

Gave us an absolutely insulting offer on our vehicle.

Great customer service definitely will recommend to my family and friends 👍👍👍

Everything went perfectly!! I worked with Daniel & he was so kind and took the time to listen to what I was looking for and what I was comfortable with!! Came by on a Monday evening and left with exactly what I wanted Tuesday morning! Steve in financing was fantastic!! Being a single woman coming to a dealership alone its so easy to be taken advantage of & Blackwell made me feel like family!! I will definitely send everyone I know to visit them!!

I Love my Nissan Rogue!!! Everyone at Blackwell is very nice and very helpful.

I was very pleased with the customer service that i received. Zhion at the front desk was very helpful and answered every question that i had. Would highly recommend.

Larry was very helpful & nice..He sold me a 2020 Toyota Corolla, & Im in love with it!! ❤️❤️

I loved the service it was fast and wonderful. Really appreciate the dealer and manager thanks lot.I recommend people to try them out.

Very friendly service helped me with all options available and put me and my family and the best car thank you all so much for my brand new Kia soul

I was so happy Kelly Green helped me with the purchase of my new Kia Optima.. Its been a loooooong time since I went on a car lot and purchased a vehicle but she made this experience quick and painless!!! I highly recommend Kelly!!

I had a great experience while I was at Blackwell auto

Service Department Great! Daniel the saleman... The Best!

I had contacted 23 dealers to place a special order for a 2021 Telluride. Blackwell Automotive was the only dealer of these that treated me with respect and was willing to help me. A lot of these dealers will not special order these models because they are extremely hot and if they do they ask about $10k over MSRP. Everyone at Blackwell was extremely helpful and always available for any questions I had. I highly recommended this dealership. I am so thankful I found these guys and I really appreciate all of their help and willingness to order our Telluride!! Thank You!!!

Very friendly dealership and worked out an excellent deal on a car that was just right for our needs and budget.

Awesome outcome !!! Had a few bumps in the road but after working with Torrey, Brent, and Kelly.....things just went forward! If you want a NICE truck, go to Blackwell. Service department was VERY helpful when answering questions. If you want GOOD financing go to Brent, and if you want a GREAT sales person go to Kelly !!!!!

As a whole my experience with Blackwell Dodge was good. My advisor was knowledgeable and personable. I would recommend others to visit, especially, now. Great deals!

Great people to work with. Highly recommend them for your next vehicle purchase.

Great faces no nonsense attitude with a honest background. Didnt get a car on this day but will definitely go back when the time is right.

I went in with what I had in mind I wanted and I told them I didn’t have to buy a car that day, well trey found me the suv that I wanted and then we talked about others and the warranty and that’s what I was looking for the most. So I drove 2020 jeep renegade and feel in love and with the warranty and it was so nice that nobody pushed any vehicle on me or pressured me into anything . This was by far the best buying experience I have ever had.

Larry made the entire purchasing experience pleasant and prompt. I believe I got a great deal on my jeep. I would definitely recommend Blackwell.

I have brought 2 vehicles from them in the last 10 yrs. But went there yesterday but could not reach a deal or they didnt want too. Its ok there are more than one here. Want be going back.

Quickno oil on floor mat or steering wheelnew reminder stickereven an interior vacuuming !always quick to respond and good service always

Horrible. 10/10 do NOT recommend. They left parts on the OUTSIDE OF MY CAR.

Al was absolute God sent! My husband and I had left another dealership where we were treated awful. Al welcomed us with open arms, ensuring our safety of being in their facility during pandemic times. He remained professional and patient the entire time and my husband left a very happy man! Thanks so much for a positive experience.