Had some good help from associates here in the past.

Advance Auto in New Milford were really great when we needed a part that they didnt have. Dave called ahead to Danbury location at 8pm and asked them to pull it for me to save time. Just nice extra service when they didnt even get the sale. Thank you.

Guys behind the counter helped me out in a blink. In and out really fast. Good place.

This Advanced Auto Parts Store in Danbury rescued me with an emergency replacement of my catalytic converter, which was stolen from my Honda Element the day before.Stephen behind the counter, was brilliant with his knowledge and help with exactly which converter I needed for my particular year and make. And he had it in stock. He even recommended an outstanding mechanic down the block who was able to install the converter and sensors that same day. Furthermore, he had delivered via Uber the sensors from his warehouse directly to the mechanic.By that afternoon my Honda Element was back in business and running perfectly. Amazing service! Couldnt believe it. Stephen and this Advanced Auto Parts Store are lifesavers! Highly recommended.

So this is a true story. My 77 year old mother decided to buy a rear wiper blade just to have in case she needed one.(she did what old people do) Somehow she purchased the wrong wiper blade. Shes had it for a while and she saved the receipt. The wiper was never opened from the case. Advance Auto still sells the same wiper blade, I was told because it was over a year they wouldnt exchange it. Now I could see if they stopped selling the blade or the blade looked used.I know its just a windshield wiper to some people but for 77 year old living alone its $12. There is a matter of principle here. The blade was their brand (Trico) they still sell them and they didnt want to exchange it.I went down to AutoZone on main St. and picked up a blade for my mother there.

#1 Danny is the reason I havent left Advanced over some of their Struggles. I have a Diamond Account with Advanced, but mostly shop on a personal level. He has been great and ensures customer service. In-fact I generally chose to shop there when I know he will be staffed.Advanced treats me well 90% of the time, and the 10% is usually because they are busy. Ive had complaints in the past, but they are always rectified by Corporate or the local Level.I believe a 5 star Review is absolutely accurateJesse

Ricardo Daniels Easycredit Recommended this Auto parts storeHelpful quick service plenty of parking .

When you place an order on line, they tell you most of the time its ready in 30 min.,. My experience was different in that my order was not ready after 4 hours, worst part was that when I stopped at the store, they told me to wait. When I asked how long, the store staff said I dont know. Understaff?

These guys are awesome period Paragraph

One of the worst store I ever been with 2 customers you will have to wait 35 to 40 minutes ...

Arrived 2 45, counter clerk was very personable, patient and helpful.Was a great experience, will be back!

The customer in front of me got a discount because he didnt have a few dollars. Yet, I was charged a random additional item... because the register only allow to buy 2 or more items(as explained by the cashier). And the cashier didnt say anything until I checked my receipt!

I was traveling from Maryland to New Hampshire when my battery light came on the dashboard. I stopped in CT to get it checked by Danny and not only did he help with finding the problem (my alternator) but helping me find someone to replace it for me last minute on a Saturday so my journey could continue! Thank you so much!

They had what I needed which was my air filter.. Im happy.

My husband and I was in CT helping out my father in law with his car. Hands down employee Justin was above top notch in customer service and professionalism . He showed so much empathy and patience with dealing with our elderly father who has memory issues. He helped answered questions that was repetitive without any tone of annoyance or aggravation. Great employees helps a store become great and earns returning customers .Thanks Justin . You Rock!!

I bought a throttle position sensor here and then the mechanic said we didnt need it yet so I brought it back to return it. We didnt even take the sensor out of the box and I had the receipt with me. In less than an hour after I bought it they didnt take it back. That sucks.

This is horrible. I’ve been on hold for 9 min now... I think they forgot about me

Advanced auto seems like they are doing a good job, and of course if they are advanced their service are more effective and reliable so then they should be providing a great deal and services, costumers are depending for that quality. Continue the good work.

Very knowledgeable, knows what they are talking about. They fix there own cars. Best deals and warranty

I find that place very interesting .that warm approach from the workers when you enter.how can i help you.they patiently listen and assist you in a friendly manner and make sure you get wat you order. i wil recommend any one who needed auto part to Advance Auto Parts they got the right parts all the time.

Great customer service!My daughter stopped for a signal bulb.She said Rob looked up # and got her a new bulb.Concerned about her commute she asked how to put it in.He explained how to replace, but offered to change it for her as she was rushing to work.And thats even though he was heading out for lunch!So 10 minutes after walking in the store she purchased a bulb, had it replaced & wasnt late to work!Thank you Rob for helping my daughter out!Well be back.

Honest and knowledgeable sales staff. Highly recommend over AutoZone, plus this store seems to have more parts than AutoZone.

Convenient location. Large parking lot. Kinda small store, but the staff here is deserving of a great rating.

The service is not good the people who work there give a lousy attention

Nice people, very friendly and helpful. SUPER slow...they are in no hurry to get you out of there.

Good selection and prices!Great service and super knowledgeable staff.

I think they forget that it is a retail business, their attitude is like they are doing you a favor to be there. They need to remember that they are there to help custumers.

Friendly and knowledgeable staff. Less crowded than there competitor. Great sales and customer layalty perks.

Incredibly helpful and cordial. Highly recommend.

Awesome store. Always Helpful and friendly.

My husband nust went to this store for a battery for his work van. Now working in a retail store myself I understand that things get tough when an employee calls in sick but that should not give anyone the right to be rude to the customers. We walked in and the manager along with 1 other employee were at the counter. My husband asked for the battery and for someone to install it (since it is advertised that they check AND replace batteries). The 1 guy turned to the manager and stated that he had to go out and replace my husbands battery to which the manager replied no you wont, we have had 1 employee call in sick and you are not leaving me here at the counter by myself. I can understand if there were a bunch of people in the store not wanting to be left alone but I turned and looked only to see NO ONE else. Whatever happened to GOOD customer service??!! I know that if I ever treated a customer like that where I worked I would most likely not have a job anymore. And to be talked too like that by a manager is UNACCEPTABLE!!!!

Good place to get the job done

I have never gone there but I am sure my family and the community support, why because I passed and saw the business place always busy. So I believe they are in progress

Very friendly and helpful

Its good

Good very GOOD

The prices of online purchases make the difficulty of dealing with the people inside some what manageable

Very helpful staff.

Tip order what you need online then ho pick up...you can save between 15% to 25%. I do this every time. I have even been in the store and did an online order. Only had to wait 5 min for it to process.

I was given the wrong oil filter and since it was the wrong oil filter I was charged 14 dollars more and had to make a second trip

Picked up windshield wipers.

Very clean

I have to say Im a little disappointed with the service that I received today at this facility, specifically Franky a specialist that was their very rude

High prices

To slow need more worker

Good price

Nice staff

Awesome

Wonderful

Okay

N/a

Employees who give very bad customer service, you ask for help and they dont give it, I dont recommend it to anyone

Good prices...

That place is good

Good place

Good