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Putnam Automotive Group LLC
14 Plumtrees Rd, Danbury, CT 06810, United States
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Putnam Automotive Group LLC
Comments
Ol
Review №1

I would recommend this business to anyone! The repairs they did for my car are perfect, plus they thoroughly cleaned both the inside and outside of the car. Everyone I interacted with was both friendly and professional. The timeline for the work was great. Would absolutely use this business again.

As
Review №2

Exceptional, top-notch, extremely thorough service! Very easy and efficient process; received vehicle back quickly and when promised without any surprises. They demonstrated great care and attention to detail never before experienced at any of the numerous shops Ive tried, along with outstanding pricing. The entire staff was very friendly and professional, and incredibly knowledgeable and patient in addressing my many questions. Its clear they truly value their customers and their cars; this has now become the only shop I will trust with my vehicle! Thanks guys!

Jo
Review №3

Pedro and the staff has taken care of me a couple of times due to accidents that others have caused. Their work has repaired my vehicles to like new condition at a reasonable price. The work gets completed on time. I would use again if needed.

Va
Review №4

Great experience, very professional and job was done on time. Definitely recommended!

Ni
Review №5

If you are in need of body work this is the place to go. Very professional and quality work

M
Review №6

AMAZING SERVICE, so friendly but still keep it professional. The staff is so welcoming and really comforting to know your car is in good hands. The best!

S
Review №7

Excellent and professional service. Work done as promised and no surprises. These guys are great and knowledgeable.

Me
Review №8

They couldnt have been more helpful....Car was ready the day they said it would be...they spoke to the Ins. Co....and the car rental people also..

Da
Review №9

Had my car repaired back in APR, 2018. Pedro & John were very helpful and I couldnt be more pleased with their work. Very professional and excellent work. Would highly recommend to anyone looking for autobody repairs. The car looks brand new. Thank you!

Co
Review №10

Got year old Jeep back from them after a bad accident and couldn’t even tell it was in one. Amazing work down to every detail. Truly impressed and thank ful. Comes highly recommended!

Ci
Review №11

I brought my car in to have rear bumper repaired and roof repainted - they were courteous and polite with estimate and arranging the rental car. Thats where the good service ended. The damage was not extensive by any means but it took almost a month! No idea what the delay was about - every time I called they said it would be ready the middle of the following week.When I finally go the car back - I had to reattach the antenna, which now only picks up 2 stations, the decals were put back on wrong (says 230 not 320), there are additional scratches in several spots, there are electrical issues bc the windshield was put back in and pinched wires(cost me $300 so far to repair and not all fixed yet), the interior was a mess from sanding, 2 rear bulbs were blown. Will never use or recommend these guys.

Mi
Review №12

These guys are extremely nice and know what they are doing.Quick, no nonsense, and my car looked great after they did the body work.They even cleaned my car, and fixed some random broken things (a banged up license plate, etc)When I picked up my car, It looked brand new. Highly recommended.

Jo
Review №13

I went in to get the right side bumper of my 2018 Toyota Highlander fixed since it got scratched by my stonewall as I was backing up. There was also a tiny scratch that was barely noticeable and I didnt get it fixed. They were kind and took the car in right away. When I went to pick up my car; however, I noticed RIGHT AWAY there was a new dent and new scratches on the middle part of the bumper which WAS NOT THERE BEFORE. I got my car two months ago and I pay attention to detail. I asked the employee what happened and all he knew what to tell me was that it was already there. I told them they should take responsibility for what they have done and they kept saying it wasnt their fault. This new dent they created costs another $450 to fix, a dent that I DID NOT DO!!!! I told them I did not have money to fix something I did not do and they told me that I would be able to fix it in the future. How am I going to pay for their carelessness? They should be more careful & honest. If anyone decides to get their service at this place, make sure to take a picture of your car in case this happens to you! Personally, I would never go back and I learned my lesson as well to always take pictures before leaving my car at a “trusted” place. Extremely upset!!!!

Jo
Review №14

Great place to get your vehicle repaired. Friendly and they do great work.

Oz
Review №15

Just got my car back, The paint job came out extreamly amazing! It was mouth opening. I would recommend this shop to anyone. Its Clean, Has great service with polite people and the price is fair.

Dr
Review №16

Someone hit our car damaging the front bumper cover front tie rods destroying two rims and tires also the back bumper cover and the car was undrivable this body shop fixed the car up painted it and look like it just came off the showroom floor! Shined up and detailed vacuumed and tires and wheels polished. Not the only good experience weve had we also had another car that was rear ended and the other car was perfect and detailed too. Only body shop i would use even though we live over 50 miles away it is well worth it as we have family in danbury anyway.

Yi
Review №17

Alan is the man, helped me out looked for my best interest and gave me the car back quick and looked better than when i bought it!

Li
Review №18

Professional great work. Highly recommend

Ke
Review №19

Great People, Great Attitude, Great Work equals Greater Results

Ch
Review №20

My vehicle was brought there late march early April I did not receive my vehicle back until the beginning of July and the only reason I got it back was because I was having it shipped. The shop did not update me on my vehicle at all, I had to call to get updates. I had to order my own parts because they did not know what to order, I also had to find my own frame for my vehicle. My new frame sat outside next to my old frame for a good month. I would check on my vehicle weekly and saw nothing was being moved from my old frame to the new frame but they assured me work was being done. Nothing was done and for a good 3 days the employee that was working on the frame was sick. You would think a shop this size would have another employee they could put on the project. After I got it back I had to keep sending it back, my steering was right the vehicle would lose power completely and turn off. Now its over a year later and Im still fixing problems they cause. When I got it back I had no nuts on my motor mounts, one bolt on my slave cylinder, and my steering wheel is upside down because they put in a faulty power steering box. Still looking at my vehicle with a brand new frame, my hood is not aligned correctly it has a giant gap at the fender on the cowl. My grill is crooked and I can not access my sway bar bolts. They did not go over this vehicle the way the should have to make sure it was ready to give to the customer. They had to send it out to EVB in Danbury to fix their mistakes. EVB did an amazing job fixing some of them and if it could have stayed there longer everything would have been perfect. I will never go back to this place or recommend them to anyone.

Yu
Review №21

Great experience prompt and courteous service, reasonable price

Ja
Review №22

Car looks great, better than showroom condition

Vl
Review №23

Outstanding service and workers with great work ethics!

Ma
Review №24

Got my daughters car fixed here.

Pa
Review №25

Extremely professional and highly recommended.

Ia
Review №26

Was delighted with there work

Ri
Review №27

Great guys!

Information
10 Photos
27 Comments
4.6 Rating
  • Address:14 Plumtrees Rd, Danbury, CT 06810, United States
  • Site:http://putnamautomotive.com/
  • Phone:+1 203-791-8266
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:8–11AM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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