We have been using this garage door company for a long time now and they have never let us down. The service is great, the staff is friendly and very professional. They always show up on time and they are always polite. I have recommended them to all my family members, friends and neighbors because of how pleased we have been with their services.
Their technician answered the phone. I was able to reach him immediately. I was very impressed with his work skills and proficiency. They provided a friendly and accurate service that I highly recommend!
I found them and they were great. They did a wonderful job on the repairs of the broken springs and cables as well as making sure everything was working correctly, which it is now! Thanks so much!
I was very satisfied with this experience from start to finish. Scheduling the appointment was easy and they were able to work around my busy schedule; I appreciated that because its hard finding a time where were both available for someone who lives in Dallas while these repairs need done on an out-of town property rental unit! The technician arrived right when he said he would, so no waiting or wondering what happened there either! Additionally, the fee is exactly what had been provided over email - another relief since sometimes things can go sideways here... Fortunately though everything went great and our family will be using them again soon as well for other properties of ours in Texas
Metro Garage Door Repair is a company that prides itself on transparency and fair pricing. When I called to schedule my service the representative was very helpful in getting me an estimate before heading over, which made everything extremely convenient afterwards! Once the rep arrived he assessed what would be required for repair within 5 minutes of looking at it--and then we were able to figure out exactly how much time/resources this work would take so there wasnt any hidden costs or surprises later down the road. Overall great experience!!!
Metro Garage Door Repair was awesome! Had my garage door back in perfect working order the same day it broke. My service tech, Juan, was very helpful and informative. Will definitely recommend to friends and family in the future.
I did my research and thought that Metro Garage would be the best people to call for our new garage door opener. Luis convinced me that I was right! He went over and beyond to make sure that we were satisfied. I would recommend him for all your garage door needs. He took the time to make sure that everything worked properly and that we understood everything before he left. I will be recommending him to all my family and friendsLuis, job well done. Thank you.
I was in a bind and needed an emergency repair on my garage door. I called Metro Garage Door Repair and they were able to fit me in the next day! They showed up on time, diagnosed the problem quickly, gave me two estimates of what might be the cost depending on whether or not the repair would require new parts (which it did), they fixed it with no problems! The final cost was exactly what I expected based off of their estimation over the phone.
One of our garage door panels broke on Sunday night. We called at 7:00pm and received a call back that night with an appointment set for Monday morning at 10:00am. They arrived, assessed the issue and confirmed it could not be repaired. They then had a new door and opener installed by the end of the day. The three installers were efficient and very polite. They had the job finished in less than two hours and cleaned up everything. Excellent company and excellent service.
Metro Garage Door did everything right! Professional, timely and great service and follow up. We highly recommend!
Both the office and Luis our service tech were friendly and helpful. Our problem was fixed quickly and for a good price. I highly recommend them!
Ive used Metro Garage Door for years, I use Metro at my personal home, my rental properties, and I recommend them to all my customers with garage door issues. Today Louis was the technician who installed a garage door opener at one of my properties: he was on time, professional, diligent, and effective at his trade; this has been my experience with every Metro company representative including Eddie. Thanks
What a great service! It was a pleasant experience dealing with the technician. I was amazed at the price and the speed of the garage door repair. Excellent experience and would highly recommend!
The spring of the garage door had broken. I contacted the company and they repaired the spring and serviced the door quickly. I am really impressed with their professional and affordable garage door repair service!
Great service and prices! Later that night, we found our torsion spring broken. On the morning of the following day, I called and was informed someone would arrive within an hour to two hours. My call was answered within 30 minutes. In a short period of time, the technician diagnosed all the problems and was able to fix them. Their garage door repair service provided me with a great experience.
Broken garage door spring - called Metro, they were here within the hour! Service technician was very knowledgeable, courteous, and did the job quickly and efficiently, at what I think was a fair price. He also offered some basic maintenance tips that were much appreciated. Highly recommended, would definitely do business with Metro Garage Door Repair again!
Very reasonable prices, the tech that came out is very professional gave also gave me some good advice for the future and some recommendations. I believe his name is Aldo.Almost in hour in had my garage door back in business. Thank you guys.
He came (on time), he fixed (right away) and then left. What more could I want? Professional and courteous!
Best garage door repair service in Dallas. I am really impressed with their customer service and their promptness in answering my questions. They have been really great!😊
I called this morning to schedule a possible appointment.The lady that answered was very helpful and provided me an appt time-THE SAME DAY. The technician Luis arrived on time and was super professional. He thoroughly explained detail status of my garage door and answered my concerns. My experience with this company has been GREAT, and I will DEFINITELY use them in the future.
Excellent customer service and extremely knowledgeable technicians. They explained what needed to be done and provided specific details. I would use their garage door repair service again.
This company provided thorough and professional service. I was satisfied with the service and that all my questions were answered. I am really happy with the garage door🚪 repair service.
Best garage door repair service in Dallas. I am really impressed with their customer service and their promptness in answering my questions. They have been really great!
Best garage door repair service in Dallas! It was a pleasure to deal with a technician who was friendly, and professional. It was a fast and effective repair job he did on my garage door. I found the entire experience to be exceptional.
There is no better garage door repair service in Dallas than theirs! We have worked with them twice previously. Their pricing is very fair and their customer service is excellent.👍
We had such a great experience with Metro Garage Door Repair! They were able to come the morning after we inquired, they were quick, efficient, and fairly priced. Definitely recommend!
I was surprised at how quickly and efficiently the tech repaired and adjusted the parts of my garage door system that were malfunctioning. The garage door repair service provided by this company is exactly what I will be looking for in the future. It was a pleasure doing business with you.
I left a message for a bigger company and never heard back, but Metro Garage Door came out within a couple of hours to fix my problem. Very nice and professional repairman. We will use them again.
I first used Metro several years ago. They were brilliant and stapled a card below my switch for the garage door, so when it failed again...6 years later, I called them again to save me. The technician called me and showed up early. Repairs were done and each one explained in detail for me.
Amazing service, on time, very professional and best price around!
On time, very polite, reasonable cost, quick service...replaced garage door motor and track, provided new button, keypad, and remotes. Very good experience from telephone call through service tech!
We wanted an automatic garage door installed in our circa 1940 garage out structure and after getting several bids these are the only people that seemed confident on what they were doing BY FAR. They were priced a little higher than some of the other bids but the other bids didnt seem nearly as confident at pulling off the job as Metro.And I feel 100% that I made the right choice with Metro, we absolutely love our garage door, the installers were wonderful, I can not believe how much time we spent thinking about doing this project thinking it was going to be a ~thing~ given the age of our garage and now it is amazing.Also Pam rocks, they went above and beyond about my questions for reasons I can not understand besides them being inexplicably super interested in garage doors.
I have been their customer since 2017 and every time I have been pleased with the service I received.Very honest recommendations, quality workmanship, reliable are some of the reasons I have given repeat business
Great experience. Showed up right on time. Very knowledgeable. Told me what was wrong and what needed to be fixed. Told me suggestions, but didn’t try to sell me anything I didn’t need. Will use them for any garage door problems I may have in the future.
The timeliness of the technician to repair our garage door was outstanding. The cost was very reasonable. I was fortunate to find Metro Garage door repair.
THese guys are great! Alex was honest and efficient! Hard to find a quality company at a decent price and no up selling. A WOW for me!
Same day service and the technician was very knowledgeable / helpful. He didnt try to upsell us even after finding out that wed rather replace our unit for a smart unit vs. repairing our outdated one. Labor costs for installation were much lower than some of the other companies I called.
Great work and price!
A very trustworthy and fairly priced company that puts customer service and honesty over profit. You can stop your search for someone to fix your garage door now - you found them.I called another company first and they offered to replace my garage door springs for $700 and gave me a whole sales pitch. I gave Metro a call, and they did it for $295 and were at my house within 2 hours. Jeff was my technician and he was extremely friendly, honest, and did not try to sell me anything I didnt need. No nonsense - just good and fair service.
No need to call anyone else. They are a hard-working, fair priced outfit that has the knowledge and experience to get the job done. I use them for multiple properties and they have done a great job each time. The techs will even call me when arriving on-site when I am not there, and throughout to keep me up to date. Eddie is super cool to talk to and runs a great operation.
Prompt service and excellent in fixing garage doors and repairing. High standard service, fixed my issue immediately and my garage door is back in action.
I got an awesome service from them this weekend. My garage door stuck halfway on Friday, so I called them for help. Eddie came the same day in the time window he promised. He helped me close the garage door and proposed the plan to fix my garage door. I ended up need to replace my garage door and door opener. He sent out an engineer to install them next day morning! Incredible efficiency! The quality of installation is also amazing. I am happy with my new garage door and opener. I am glad I live close to them. Good job Metro Garage Door Repair!
The technicians that came out to install and repair my garage door and opener were excellent. They were on time and very professional. I would highly recommend this company and will post it on Nextdoor also
Very professional, very honest, great price, quality work, and even went above and beyond what was expected. Initially had a panel replaced (first of all most places I called would not just replace the panel and wanted to charge me for a whole new door), while working on the door he notices some wiring was off and remote was damaged, he replaced the remote and fixed the wiring issue for free, he did not have to take the time to do that. Finally he not only answered my questions but again took the time to give me all my options and the pros and cons. I will be working with them moving forward on all my garage door needs.
Great job. Had a commercial door break and called them. Same day service, same day repair!! Cant get better than that!!
Good customer service.
Service was easy to schedule, on time, with prompt service and easy installation. The specialist was super helpful, answered my questions, let me hover over him while he installed so I could learn some, and was in and out in about an hour. Would happily recommend Metro Garage Door Repair for others in need of assistance!
Great and timely service. Willing to work with customers on scheduling and efficient once job is accepted. Ron was our workman and was knowledgeable, courteous and a Good Salesman
Great experience all around, from the initial call to installation. Service was friendly, professional, and prompt. We are very happy with our new door.
Nice guys who took care of our problem quickly, stayed late to finish the job, and sent someone on Sat. to fix a minor issue. Didnt even know I had a garage door opener older than me before these guys came out - got a nice new one for what I think was a fair price.
Metro accommodated my emergency and provided same-day service. Great product. The technician was timely, professional and knew his craft.
Eddie answered the phone on a Saturday morning. He came over within two hours. Very patiently explained the spring had broken (snapped into two pieces), patiently explained the process to replace the spring, and then had the work done within a few hours. Price felt fair, all aspects of the process explained, and door works great (with a 3 Year guarantee. He is now my go to garage door guy!
Very pleased with the service and promptness of Metro Garage Door Repair. We called late in the evening and they had someone come out the next morning. Pete came to re-anchor the spring rod. He was very thorough and checked to make sure everything else was bolted correctly and worked properly. Were very happy with the expertise and the great work by Metro.
Great company. Fast response and excellent upfront pricing. They did not try to sell me any unnecessary products. Showed up and the job was done in 30 minutes. Will definitely keep their number for any future needs
Great service! The only company to offer help over the phone before even sending someone out. These guys were amazing. Would definitely recommend and use again.
Fast, fair, and friendly. I have been a customer of Eddies for 4 years and have no reason to look elsewhere when I need a hand with my garage doors. Thanks again, Eddie!
The technicians skill is outstanding.
Pete did a great job. Very professional, fast and efficient. Can always count on Metro to fix the problem at a reasonable cost. Won’t call anybody else.
We have had Metro Garage Door Repair out to our house twice now. Once to fix a spring and also later to fix a cracked/bending door. They were the best! They came out the same day and had the problem fixed way quicker than I could have imagined. i will only used them in the future.
Worker Jeff came at such a convenient time just when I needed it. Appreciated the communication given of what he needed to do. Professional and great service. Got the job done in a timely manner. 👍🏼
We had our door renewed. Kind people, excellent service and follow-up...
I cant thank Metro Garage Door Repair enough for the fine service it provided during a recent repair job to replace a broken spring and broken hinge. This is the second time that weve used this company and they are fantastic. Each time Eddie has been able to quickly diagnose and fix the problem. His work is accurate and super fast. If we need anything else done to our garage, you can bet well be calling him again and I recommend him to anyone who needs work done on their garage.
Metro Garage Door Repair has been a vendor with The Attic Self Storage-Addison since January 2017 and we are very pleased with their service and reliability. Eddie is always very prompt with any request we have in getting the job done including they are reasonably priced. I highly recommend Metro Garage & Door Repair for all your repairs. Evonne Woods
Eddie is the man! Fast response time, excellent price, and great product. Would HIGHLY recommend!
Jeff came out to provide a quote to refurbish my garage door. He was early, very professional, and did not try to oversell me on any goods or services. The quote provided was competitive and fit within my budget. I would recommend them to anyone looking for either a new garage door, or just some work done on their current setup
Eddie is always prompt and courteous. We have used him to service our garage door and sliding gate on several occasions. He is always able to diagnose the problem quickly and resolve it in a timely fashion. His prices are very reasonable, and we would not hesitate to call on him again if we need repairs in the future. We would highly recommend him.
Very satisfied with the job, the time it took, and specially the price. No complaints whatsoever. I will recommend Metro Garage Door Repair to anyone.
Friendly and quick service. I was referred to them by my neighbor who needed someone to come out to them immediately and they showed up the same day to fix their issue. I needed a strut replaced as well as getting a quote to replace some panels and they took care of within a couple of hours of my phone call.
Outstanding! I called, they came out same day and fixed the issue all with great customer service and at an affordable price. It doesnt get much better than that!
When I called about the broken garage door, they arrived so quickly despite it being late on a Friday night. It was within 30 min of calling. The price was extremely fair and affordable. The repair was done quickly and accurately. Will definitely use again if future maintenance is needed. Would recommend for sure!
Eddie is great. We set an appointment he was there on time, is professional and knowledgeable about his work. All my questions were answered and he even offered tips that will allow me to better care for my garage monitors to avoid any further problems. I would definitely recommend his service.
They were able to show up after obtaining the part necessary and they were within their original timeframe and everything. Very nice guys and they repaired our Liftmaster gate within minutes. I would definitely call them again if something were to ever break. Easy 5 stars. Thanks again!
Let’s be honest ... with all the unfortunate stories you hear, it’s diffucult to pay a contractor or company hundreds or thousands of dollars without a direct referral. I found Metro Garage via Goggle. The owner, Eddie Binder offered to come to my house on a Sunday (I mentioned the door was in need of immediate repair or replacement). He looked over my garage, showed me examples of replacement doors and explained to me the best value choice for my home.I also got a quote from Home Depot and another well known garage door company. The other companies were substantially more expensive and said since my door was a custom order it’d be two to three weeks.Metro Garage had my Amazing, Quiet, Beautiful door on and wiped clean within 24 hrs. The technician Chris was professional, polite, clean and an expert with 15 years experience.I think I have a pretty attractive home but there’s a great chance if I have visitors in the near future ... I’ll invite them in through my new Metro garage door.My wife and I are truly pleased.
Excellent customer service, same day scheduling, spot on diagnosis, NO hidden costs and NO unnecessary work added to the order.As convenient as Amazon!
Needed a replacement spring ASAP as both cars were stuck in the garage. They were able to come out right away and replaced the spring quickly and for an honest price. They also went above and beyond to make the door work better than it did before. I highly recommend and will use them again.
Supreme customer service hands down very prompt on time, in fact, will show up 5 to 10 minutes early! Very respectful of my home and property. Explain to me the reason why my garage door was broken and repaired the issue very quickly. I strongly recommend anyone who has any type of garage problems issues to call Metro Garage Repair. The pricing was excellent and fair.
Metro Garage Door Repair has incredible service! They respond in a timely manner and have fair prices. When they came to replace our garage door their technician Chris was very professional and did a great job. I would highly recommend them if you need repairs done.
We purchased a new garage door from Metro. The owner was wonderful to work with. He has outstanding customer service as well as good prices. I highly recommend this company to anyone looking to repair or install a garage door. It was a great experience.
If you want the best in terms of customer service and professionalism, then these are your people. Amazing work and will work with you. I have been ripped off before but these guys were honest,dependable and so prompt. I highly recommend them to all of you.
Eddie came out right away. My dented garage door was fixed the next day. Eddie was courteous, pleasant and professional. Still dont know how he managed a smile while working in 98% temperature. I would surely hire Metro again. The only reason I didnt give a 5 star review was because I was quoted one price but the price did not take into consideration I had windows in my door. That fact increased the quote I was initially provided. All in all working with Metro was a great experience. I highly recommend Metro- specifically Eddie. Great guy!
A most professional company with great customer service. I received same day service for a minor issue. Pretty impressive. We love our new garage door.
On a Sunday night, the springs broke on our garage door and we could not open the door to get our cars out. We needed to leave the next morning at 7:45 to drive to east Texas to go to a funeral. We looked on the internet and found Metro Garage Door Repair and saw that it had a 5 star rating so we called and spoke with Eddie who said he would come at 7am the next morning to fix our door. He came at 7:00 and finished before 7:45 and we were on our way. He is one of the nicest service repairman I have ever encountered! Metro Garage should have a 6 star rating!
I called at 5pm on a Wednesday and someone was at my house by 5:30 and was able to start working immediately. They fixed my garage quickly and the price was very reasonable. Wish everything was this easy.
Great service! Metro garage door repair come over on Sunday and replaced the spring on the garahe door. Quick and very fair price. Highly recommend!
Outstanding service! I’m very happy with the technician and the overall quality of work.I have called Dallas branch of Metro garage door repair and had a technician in my home in about three hours, the technician have replaced the springs quickly and for a fair price.Will definitely recommend to friends and family.
Communication is important for me, & the minute I called I reached someone on a SUNDAY, and not only did I reach someone, they Technician came out that same day. Thank you, and I will definitely be using you & sharing this info with my real estate team as well!
Had an issue with another installation company, Metro Garage Door Repair stepped in showed us that we did not in fact need to replace the rails. Simon serviced them installed a new motor, keypad, and sensors in less than 2 hours. Felt great to have qualified people out at our home that had us going in no time. Highly recommend Metro they are friendly, helpful, and reasonable. You will not regret your choice!
Great service on a new opener this afternoon. I called Eddie back for this work based on his superior customer service in changing the door springs back in September 2017. Keep up the good work and wishes for a peaceful 2018.
Very quick and smooth job. Had no complaints. They came out quickly and the price was fair. I would use them again and I recommend them.
Metro Garage Door Repair is a trusted company. They have installed a new garage door opener, new springs, and helped program my vehicles and remote opener. They have very professional and curious technicians who listen to what I need and walk me through the process to accomplish the job.
Had my garage door broken one evening on few panels and the door could not be closed. I searched online and decided to call called Metro Garage door based on their excellent reviews.They came right that same night and gave me few options and worked with me towards the best option possible based on my budget.The technician came right the next later morning and worked his magic. He was very polite and professional and completed the job in timely fashion.I will recommend this company to my friends and definitely use them as my main maintenance folks if needed in the future.Sincerely,Nir.
Very prompt, and replaced our springs very quickly. Very good communication, and very neat work.
Great service you can count on. Im using Metro Garage Door for all my rental properties. Highly recommended!!!
Always do a great job and on time. Best prices in town too.
Of course everything breaks on a weekend. These guys came right out, walked us thru our options, and scheduled a good time. Jeff did an entire replacement, by himself, in a matter of hours. Great quality and prices!
Yup I apologize, I remove it.
They have amazing customer service and came right away. Theyre prices are beyond reasonable for the quality of their services. Will be using them again for sure!