This place was pretty far for me but the young man that helped me out was very nice and respectful and I do plan on going back to that location cause it was clean lol
Do not go up there for anything they will charge your card way more than you buy and also make sure that the price is what they tell you. Do not buy kratom there, they are 4 times higher than anybody else. The manager told me a price and then right before that the girl told me a totally different price. Scammers.
Very bad customer service. I wouldn’t recommend to anyone.
Sadly the era of Gas Pipe having the best selection of glass has come to an end. If you are looking for glass you will be better served going anywhere else. Gas Pipe used to be a great place to buy local blown glass. Now that every tobacco and cigar shop stocks tons of cheap glass, the quaint selection at this Gas Pipe location simply wont cut it.
Just called to ask for some information and the employees working were very rude and unprofessional. Using foul language like its a joke to speak to people like that over the phone. This is not a business I would recommend.
The girl up there will charge your card double what you owe... be careful!!!
Always enjoy coming here
I come here regularly... that should tell you alot
Nice place, staff is friendly....Lets see if I can win first place on the poster contest this year..And i did..
Dont waste your time dealing with these clowns...I called a pipe the wrong name n they wouldnt sell it...youll never get my business n the Hispanic guy in the store is a mindless lazy worm.
Shine always available
Friendly helpful and great environment this place is a faucet star for me
Easy vape devices and associates are knowledgeable about witch products are the best for my money. They also sell gummies for my aches, pains and sleepless nights.
Great selection. Its clean and very welcoming. The people running are great as well. Really liked it def will go back even tho i live on the other side of town.
Trash woman working January 14, 2021 at 8:0 0 pm. She was the worst. no manners. No customer service. You should let her go. I am embarrassed for the company
Super friendly and helpful staff!😊
Over priced glass...customer service isnt rude but it isnt polite either.
Dopest smoke shop in the metroplex
Staff are great, nice selection.
Very cool environment, they new lots of info on different pieces up there. Really seemed like they were very knowledgable on where everything comes from and the people that made it, not just bulk buying and selling cheap chinese products.
I’m not one to leave reviews but I just discovered this place and I LOVED it. Walking in and was greeted by Christina who has an amazing smile and vibe. I asked about a few products she led me to the proper one for me I’m on most definitely be going back just to see that smile. Great customer service i don’t know what these ppl are talking about that shop rocks.
Totally cool.. Chick was quick to help me and put up w my being dingy today.. Left happy
Literally have never had a good experience at this location. If I could give it 0 stars I would. I created a google account just to tell you to go anywhere else and you’ll get better service. Trust me
Great place to shop. I went and the cute girl with the glasses and nose ring was very knowledgeable about everything i had questions about. I would shop there again just to see her.
They are cool and very reasonably for the prices
Great neighborhood pipe store when you absolutely have to have that onyx water bong👀💫💢
Clean polite store
Everything you need and provided with a smile.
Great staff and selection of products. Sometimes there are games to win random items in the store! Cool right? Right!
Horrible place major major rip off everything is priced so high its a joke, avoid going hear at all costs, if its Sunday and every where else is closed youll be better off waiting till the next day and save a ton of money by not going to this rip-off shop
Use to love this place but now Im sober .✂🚒🚚🚛
Huge variety of smoking stuff
Great products-smell proof bags-clipper lighters-variety of pipes-RAW products-Free Refills for your Clipper lighters!
Staff are friendly and helpful but need more knowledge of what products they do and dont have in stock.
The staff is phenomenal! They can practically read your mind and then recommend the perfect piece for you.
Cool place for gear of the herbal nature (I mean tobacco naturally( cough cough)
Customer service was less than pleasant. However they do have a great selection of products.
Fast courteous service, great price.
Anna helped me pick the right piece and was knowledgeable about everything, she was able to answer all my questions and was super friendly with everything even after I kept changing my mind. She didnt make me feel rushed or pressured into buying something I didnt want. 10/10 would recommend and definitely will being going back.
Nice selection of merchandise,cool music and very hot women.
Cant wait till they can sell weed all legal like.
Always on point keep up the good work yall
Been coming here ever since I moved to the area. Ive had awesome experiences much less than Ive had bad experiences and todays experience is deserving a review. I understand the employees have to do their jobs and keep everything legal. I made a simple mistake of choosing the wrong wording and I typically get corrected right away 100% of the time good job for that but today I got kicked out! I couldnt even buy a pack of incense. I was calm and collective as was the attendant as she was telling me she couldnt sell me anything anymore. I said fine and walked away. Id say she was professionally RUDE and I hope to find a new smoke shop with more mature employees. Happened today 11/9 around 2pm. Blonde with tattoos, pretty and nice until her true colors showed.
I purchased a vape and It seemed to be broken, once I tried to take it back after only 2 days they didn’t want to let me exchange it even though they informed me that they had plenty other faulty ones that other customers had to return, Simply because I didn’t return it within 24 hours..
Cool store great prices awesome service
Just go. Its all good at The Gas Pipe!
1st time was horrible. Bought a 23$ lighter that never once worked the moment I left the store.Girl said no refunds PERIOD.2nd time - much better. Nicer (WAAAY NICER) employees.Very informative and were happy to help.
Love it.
They do not honor warranties on their products had i known i would have spent my good money elsewhere where warraties mean something
The cleek doesnt have very much knowledge on the products for sale. For such a small store location they do carry an excellent selection of different pipes and such. Would rather go to the location in Arlington.
Lots of products nice prices
Favorite place ever
Always got what I want
Went there today on my 18th birthday and had a great experience. Was greeted as I walked in and got a bunch of free stuff because it was my birthday. Would definitely recommend.
I come here on the regular. they didnt want to switch out something I bought an hour before returning it. which was the wrong size, I never used it, and they still didnt want to help me out. I wasnt even asking for my money back guess Ill be looking for another smoke shop
Staff clearly didnt want me there as well as made my experience more stressful than fun when I asked for help. I have been smoking for most of my life now but Ill be smoking with a different place next time. Just basic hole in the wall with regular employees and regular supplies. Dont go out of your way. They dont lol
Not cool, 2 minutes before close and wouldnt take my business. Not like the other Gas Pipes around the DFW. Its very disappointing. I wont be coming here again.
Its an ok head shop, not much of a selection but if you just need some papers or pick up a pipe real quick or some kratom. Check em out
For the love of god dont use street lingo. When in doubt stay out
Always love the gas pipe. Been to this location twice. Both times the customer service made me feel unwelcome and lost out on my money. I had questions that were brushed off and felt like they couldnt wait for me to leave so everyone could go back to the backroom. I will go out of my way to avoid this location and go somewhere where people want to take the time to sell me their products.
Im sort of disappointed in this store. The employees appear bored and that seems to be the way they like it because they look that way every time. I Do not recommend this store.
Prices are kinda high but the service is great. Pretty worth it.
Friendly staff. No bathroom and they dont sale tobacco or tubes. However they do have a HUGE variety of pipes and they will help you if they can.
I love this location! Alway quick and friendly service and they show you some extra love with freebees here and there
I came to The Gas Pipe earlier tonight. I must say my experience was amazing! I walked in and was greeted right away with someone anxious to help me find what I needed. Courtney and her associate (whose name I did not get), were knowledgeable on all products I needed information on and helped me choose the right gift. Courtney was awesome and I really appreaciate the staff here at Gas Pipe. 10/10 would DEFINITELY reccomend. :)
Friendly peeps. Cool stuff.
I came here this afternoon and the whole place smelled terrible! I dont know if there is a sewage issue or if someones stank followed them after their bathroom visit, but it was pretty potent. 😖 plus its so awkward when an employee doesnt say one word to you but follows you around the whole store. had to get out of there!
Great Service
I like the Gas Pipe because the inventory is great and the people working there are so knowledgeable.
My girlfriend and I usually go to the gas pipe in Fort Worth, we happened to be in Dallas and a gentlemen by the name of Juan demonstrated his knowledge of products and the same courtesy we receive from the other location in Fort Worth!Thank y’all!
Employee was very informative on the questions I asked and is also very polite.
Really awesome selection of electronic vaping and best glass ever.... service was fabulous too!!!
Extremely overpriced goods. Not even reasonable prices. There was a fat guy with a raspy voice who keeps spitting when he talk, very unsanitary. Horrible customer service.
Great place for all your smoke needs
Store is fine. But Prices on some products are little bit high where yu can go 1 half miles at Pipe stores on Harry Hines example glass tube 7dollars plus at Gas Pipe travel to Pipe Stores on Harry Hines an Walnut Hill recieve larger n better grade for approx 2.50 Savings onproduct about6 dollars
Cant go to dallas without hitting this spot. Love it
Jackie was very helpful. When I walked in she approached me as I was looking for some incense. Will be back to this location soon.
Josh is the man he knows everything about his industry and is jux a down to earth guy
Great place to get smoking supplies
Great service, great products. Will be back
Would have been a five-star rating except for they are very very too anal about what you say up in there you know the name of a product should have nothing to do with how you get treated because thats what you call it if its a bolo its a bolo weather is that means a pipe used to smoke ice or an oil burner used to burn oil wouldnt matter what you use it for is what you use it for and what you call it is what you call it to how you got to tell somebody simply by what they called it so if I go up and Walmart and call a pair of underwear hey check out these cool bongs does that mean Im going home to smoke marijuana out of my underwear now it just happens that I called it a bong instead of thong so what now I can no longer buy underwear from Walmart does that mean marijuana is legal as long as you call it natural herbs and not marijuana so I can walk up into a police station smoking a joint because Im calling it a cigarette with natural herbs instead of a joint with marijuana no its still illegal regardless as to what you call it so by that alone means that something is either illegal or not illegal and has nothing to do with what you call it other than that and the one individual who works late night that happens to a Foresters rules Way Beyond the benefit of a doubt the place is cool I would recommend it to anybody I like the place and the workers there just that one rule and that one guy who was way out of his way to enforce it late night if the owner only knew how much money was being turned down because somebody woke up in there and use one word instead of another hey it is what it is if youre in business of going out of business you should be doing a very good job in which case the place wont be there much longer anyway so were rating really really is kind of ........... youll feel me cool now without out of the way yeah the place is awesome I remember I recommend it totally
The staff was real patient with me and had everything I needed in one spot thanks for free calenders as well
Always have what you need to help set your mind free!!!
Very knowledgable staff, and very reasonable prices.
Being new to the area I like checking out new shops and places here in the DFW area. My friend recommended us to go to Gas Pipe and today was the second time I’ve stopped in. My first expierence there was O.K. There was a lot of really cool products / smoke pieces etc, but the gal who welcomed us was not welcoming and asked for IDs very rudely. Thinking that it was just an “off” day I came back again but this time purchasing something. Again another employee didn’t really welcome us and right away rudely asked for our IDs. After browsing their inventory my friend bought 3 items adding up to $80. We both were RIGHT INFRONT of the cashier where the employee was checking us out and saying we don’t think we should purchase all of it. Clearly he heard us but insisted of still ringing it up and then taking the cash and purchasing it. THEN he wanted to inform us “no refunds or exhanges”. Don’t retailers inform the customers first? He was a total ass and basically took a customers money without even thinking twice to verify the purchase with us. Mediocre place. Go somewhere else with your business for this stuff my smoke buds.- Good vibes
Comprehensive selection vfor a small location.
Great selection for all of your herbal smoking needs .
Being an admitted newbie, I was extremely disappointed in the lack of customer service. They either were not knowledgeable or did not want to be helpful. NO WAY would I recommend this store.
Prices for Vape stuff is expensive. Nice little place with lots of school stuff though
Kicked me out for calling a meth pipe a Bolo.
This location has all the cloves. thanks
Great new shop, even games to win free prizes
This location of the gas pipe I would not purchase anything from at all whatsoever made purchase of a detoxified kit night last night the same morning try to return it was not informed of no refunds will not go to the store ever again
Great customer service got a lot of help.
Bad service from girl with glasses always has a attitude and sit around why other workers are doing their job other than that the staff is pretty nice and takes time with coustomer to fit our needs
Too expensive
The store itself is clean well supplied and The Gas Pipe co. has always been a favorite, but this location has one single employee stinking up the whole joint with her childish, self entitled, better then thou attitude, she judged my wife and I for the items we chose to bee line straight for upon entering, your selling these wares, how can you speak with condescending snide two bit responses to our genuine questions about the products you sell. Sorry G.P. but the spoiled one rots the rest from the core. Lose the tude sista, yolo!
Dont buy from here. This one store is shady compared to the others. Sold us multiple products that didnt work. The manager Bryan was very rude, basically laughing in our face telling us to take it up with the manfacturer. What a joke of a managerIve spent hundreds with these guys, but I will never go back to this one store in particular ever again.
The lady wouldnt get off her phone when I tried to ask about some products. This was a few weeks ago.