The entire process from start to finish was smooth, Jake our rep was quick to arrive when I requested quote and very knowledgeable on floor types not pushy and recommended the perfect material that would fit with our dog and baby on the way. Javier our installer was great at communicating when he would arrive and what be fine each day. The work was completed quickly and professionally looks amazing and beautiful. Jake and Javier our an asset to their company.

We are very happy with our carpet. Exactly what we were wanting for our modern renovation in Dallas! Angela came to our house with samples in the colors and textures we specified, great selection of carpets to choose from. Installation was great and the 2 rooms look fantastic.

I would give Flooring Direct as many stars as I possibly could. They did a phenomenal job. It’s tricky when you’re trying to match 1950s hardwood and Flooring Direct did so seamlessly. From estimating to installation they were professional, reliable and efficient. I couldn’t have asked for a better experience. When the time comes to install new floors in our Primary Bedroom, Flooring Direct will be our ONLY choice.First photo is the after and the second photo is the before during demo.

I was really happy with Flooring Direct. They’re a great company to deal with. Quality products and quality workmanship. Their installers were prompt, hard working, and talented at what they do. Every person I dealt with on the phone, in terms of installation, was super nice and accommodating. My expert, Yuji, was awesome as well. Always on time, knew exactly what he was doing, and had good suggestions. I will use Flooring Direct again very soon; very impressed.

I love my floors. Installation was easy and reasonably fast. I loved the price. Best quote I received. They didn’t nickel and dime you with all the extras. Most other companies charge extra for baseboards, moving furniture, ect. I would definitely recommend them and would use them again.

In one day Flooring Direct transformed our boring, carpeted stairs into a beautiful wood staircase that looks so much more elegant. Very happy with the work they did.

Flooring Direct sales representative Valerie sold me an incredible floor with a life time warranty. I was sure we couldn’t afford it but she worked with us and found a way to to do the entire floor- closets and bathrooms included at a price we could afford. This is important because both my husband and I are allergic to pets and dust. We have a beautiful vinyl floor now in various shades of grey white and black made locally in Texas. And it doesn’t have any bumps for me to trip on between carpet and rug. There is no more rug! It’s easy to care for! The company met our scheduling needs and set it up almost immediately. Their crew came out and we done in one day. We came back at 4 pm and they were singing while they finished the last bits. What a joyful sight!

Crew was extremely fast, skilled, and did professional work. Even the caulking lines are neat and clean. Some wall paint pulled off in removal of the base boards, but that is to be expected. We love the product (LVT) and how it looks in our home.Also Scott, our salesman, was very efficient and low pressure. He was flexible with our schedule and very helpful. I would use them again.

Very satisfied with the work preformed. The crew work quickly to get the old carpet out and the new carpet in. Job site was kept clean throughout the process.

Fast, Reliable and Quality work!!!! With great results.

I had the best experience using this company. The consultant was super nice and took care at finding exactly what I wanted for my craft room floor. It didn’t take any time at all to book the installation, and the installers that put the floors down were not only really professional, but super nice and you could tell they took pride with their work. They were honestly happy that I was thrilled with the final product. I highly recommend this company.

If you need flooring for commercial or residential these guys are amazing. We needed a fast turn around and within a week installed the floor we needed.Jake was our salesperson and made sure we were taken care of!

I was totally amazed by Jake our sales representative as he was right on time. Helped us decide exactly what color of tile we needed. We already knew the manufacturer, but could not determine if it was the gray tile or silver tile. The wife thought it was silver and I thought it was the gray. The wife won!Then came the got ya. The tile had been discontinued, but Jake had done his homework and said he had already found enough between California and Florida since our job was not huge. Great! Now how long would it take? Not definite answer to that since shipping is an issue for everything now days.Oh well we at least knew in the future my office was going from carpet to tile that matched our existing tile. Just had to sit back and wait. Then we got a call that the tile was scheduled to arrive the next Friday.Being an office and a techie I be had plenty to do moving computer and such to another area. Then had to tear apart the desk as it had an L extension. Then had to move other file cabinets, book shelf, and disconnect and move to another area so I could get back up and working. I decided I would move the furniture even though Jake said Direct Flooring would do that. Just a little touchy about my office stuff.Then I get a call from Karen, another fabulous employee, to schedule the install. Originally it was scheduled for Thursday, but late the Friday before she called and asked if I would like it installed Tuesday. Great!Tuesday morning I got a text from Karen that Samuel was on the way and would be here 8:00 - 11:00. He arrived at 9:00 and since we had already moved everything out of the floor he pulled up the carpet, cleaned up and started the tile install. Six hours later we had a tile office. Samuel did a great job, and the office matches the hallway tile perfectly!Would I recommend Direct Flooring? You bet without any hesitation!

Not very good. We were sold a product that was not in stock and then after some research we found out that the product we were sold was not as good as our salesperson suggested. We ended up purchasing something else. Our salesperson was not much help at this point. We went to the Daltile showroom where we helped to decide on the product we wanted. We then moved on to installation. We were told that the job would take two days. It ended up taking five days. The installers were too comfortable in our home. While working on our master bedroom one of them used our master bathroom without asking. He made a #2. We found their drinks in our fridge. Again, this was done without them asking. Also one of them broke the tile around our fireplace and tried to repair it using the dark grout being used on our new flooring. When my wife asked about it, they tried to act as if this was the way it was. After being challenged on this he asked if we had the tile. Luckily, we did and they repaired it. Our experience was a very frustrating one. We told them that we wanted transition pieces between the flooring and they did not provide that. We were dissatisfied.

I am very happy with the results. I was impressed with the 3 man crew that performed the work. They were efficient, courteous and hard working. The final result far exceeded my expectations.

I just had Flooring Direct install a new floor in my home and I couldn’t be more happy with the results. The 2 gentlemen that installed it were prompt, clean as they worked, very courteous and professional. I would recommend Flooring Direct to friends and family.

This is a great company to deal with.The sales lady was very knowledgeable and professional.The installers showed up on time as promised and did the job right with no shortcuts. They cleaned up and hauled off the old material.I’m completely satisfied. I would use them again.

Flooring Direct completed my project as scheduled. The project cost was reasonable and the sales consultant Mr Bill is very professional. He was involved from the first day he made contact with me till the project was completed. I will recommend flooring direct to anyone to use them for their next project.

Flooring Direct did excellent job in installing laminate flooring in my bedroom and kitchen. The crew led by Mario were knowledgeable, patient and executed to my satisfaction. I would recommend them anytime. Keep doing excellent job. 👏👏👏

Flooring Direct was wonderful! They arrived on time, moved my large heavy furniture and grand piano carefully and installed beautiful high quality carpet. I highly recommend them!

Flooring direct has done amazing work for my house. Competitive pricing, vast selection, awsome sales person, experienced crew and job done on time.I would definitely recommend consider this company for flooring work.Thank you Flooring Direct for providing excellent service!

I am so happy with my new floors. Flooring Direct arrived on time and did an excellent job. Competitive prices. I highly recommend them!!

We are so happy with our floors. We replaced all of the existing tile in our house. The crew who did the work were so respectful of our home and did an amazing job. Highly recommend!

10 stars at least! All Flooring Direct reps are knowledgeable and professional. PCS technology is superior compared with competitive offers. Thank you guys for a quick and seamless installation of flooring on two floors over just 11 hours in a single day!

Everything went great and on time, best of all carpet looks great.

Was very pleased and satisfied with everyone from Matt the sales rep to Javier the crew leader who installed my new floors. Everything is just wonderful.

Flooring Direct is highly recommended. They have great value and service. The company is transparent on all aspects of their service and standby their work.

The flooring installers were just great. But there was a great chasm in communication between my salesman and the office. No one checked tile availability before taking my order. Got my orders mixed up. Initially lost my order. Changed installation deadlines. The salesman made a good will offer but then took it back. No one from the office would talk to me about my issues with my job. No one knew anything. My tile order was one big headache after another. Never again.

I wasnt sure what I needed on my laundry room floor but the salesman who came made a great suggestion and it looks great. They had options I didnt even know existed. I was able to have it installed in a week. Im so happy with my laundry room now.

Wow- from the ordering process through installation, we were so pleased with Flooring Direct! Our installers worked quickly and efficiently! Thank you for beautifying and updating our home!

My experience with Flooring Direct was exceptional. I purchased the luxury vinyl. It is beautiful. The installation was flawless. I will definitely use them again when I replace my tile.

Such a professional experience. The staff worked with me when I had to twice change my installation date. They were so kind. I am so proud of my new floors as they are beautiful!

The crew is finishing the last of baseboard shoe. The work has only taken about a day and a half. Their work is meticulous. I’m pretty picky, but I can’t find a thing to complain about 😂😂My floor is perfect.

From Mike the best flooring specialist ever, Karen and Stephanie in scheduling, and Omar and his assistants in installation I received the best service. My new floors are gorgeous. If anyone needs new floors Flooring Direct is definitely the company to call.

Please stay away from this company. We paid $400 for fixing a portion of hardwood floor, originally installed by the same company via same sales person in 2016. We were given false promises and they took our money which was never returned. Each time when i call their office, they give some random status or date which was never fulfilled. This is going on since Apr 2021 and my patience ran out, hence posting this review. If i could give zero star, i would give that to this company.Update 07/24/2021: Someone from the office called me and gave me a full refund. Appreciate the follow-up and accept the explanation given.

Our experience has been with Chris, Karen, Robert and his crew.However, If you want to deal with people who dont show up on time, who start the work prior to receiving and confirming the material, who wont take blame for anything and just blame their supplier for their wrongdoings, blame the construction business for late delivery, someone who you have to follow up with all the time, someone who dont cleanup after, someone who cant turn things off after use and just leave them running, who wont lock your doors when they leave for the day, and someone who violate their contract by placing charges on your credit card prior to the completion of the job.... this is the company you should use for flooring.We will never use this company again and will not recommend this company to our friends and family members.08/04/2018 Update:Adding pictures to show their quality work:Dirty floors after they sweeped and mopped two times.All the quarter round end pieces were left unsecured, andthe significant air gap between the quarter rounds and planks in the master bedroom.Replying to Dans feedback: I wonder how common are these complaints that you have to know my name? And, which one of my complaint is a simple matter to rectify? I have complained about same things when i called you several weeks ago and you still havent done much to rectify the issues. Do you think i paid over $6000 for this? I also asked you last time we spoke, what was your crew doing in our jacuzzi tub, they drained out the water and left the jets on for hours. Im still waiting for your response on this.Raj,Regretting Customer

Such a great experience. From the the sales rep being extremely kind and courteous. Also the crew the did the install was amazing. They worked at a great place and performed A+ work. They were very professional and courteous as well. I could not be happier with the quality of work with the affordability of it.

Wow! We are so incredibly impressed with Flooring Direct! They kept us posted on every step along the way from ordering to installation. Our installers, Filadelfo & Jose were incredible! These gentlemen arrived early and worked late in order to do a beautiful job quickly and efficiently! We were initially told fo expect a 5-8 day install and it was completed in 3 days! Filadelfo and Jose were so professional and hard-working and we were pleasantly surprised when they told us they were determined to complete the job on the 3rd day! We are so happy with the result and quality work! I truly cannot thank Flooring Direct enough for the update to our home!

We found Flooring Direct through a Facebook Marketplace ad and we are certainly glad we did! We ended up with just the right color and texture for our home. And the installers were simply the best! The carpet on our stairs and upstairs is patterned and the installer did a phenomenal job. Our new carpet looks and feels amazing and we saved over $2000 compared to the other flooring company we were planning to use. I will highly recommend Flooring Direct to anyone I know who is in the market for new flooring.

Amazing experience with a very professional crew! The new floors look great and I couldnt be happier. They even went above and beyond and ordered extra material for me to use should repairs ever need doing.Thanks so much!

Our bathroom is still not finished since May 14th. We couldnt use the toilet when they paused for wrong size of order. Our priority doesnt keep promised as they said. Very disappointed. Would never use this company again.We are pleased with hallway and bedroom flooring except one last bathroom. Augh. Five long weeks not able to use the toilet and naked floor.We put the money in their pockets but wheres our priority service? A big let down.

Steve Ebsen did an awesome job as our salesperson. We went back and forth for a while, but he ultimately left us at ease for the entire project! We decided to replace all flooring in our entire house of 3600 sq ft. Steve accurately measured and estimated our project and answered any questions we had! When it came to installation Steve’s comment during the sales process of we have an awesome team of installers, couldn’t have been more true! Team Elmer arrived each day as promised and did a fantastic job. They were extremely courteous and we couldn’t be happier with the entire process! For anyone looking to replace flooring in their house call Flooring Direct, request Steve as your salesperson and once you sign the deal make sure your installation is done by team Elmer!

Very detailed and they were on time cleaned up after they left.

Ive used Flooring Direct twice now and both times they have done an outstanding job. They communicate well, do what they say, and have excellent installation crews. I wont hesitate to use them again.

Javier arrived promptly and was very courteous & helpful. Him and his associate even assisted in moving small furniture. They worked on our home office for most of the day and did such a fantastic job! Highly recommend, thank you Javier & team at Flooring Direct!

Flooring Direct is an outstanding company. Staff are excellent communicators and provide excellent customer service. They do not waste your time and they also give you options. I highly recommend them. They stand by their service and product. Stuart Lee Rosenberg

Carpet nice and plush.Tile in kitchen very much to my satisfaction.Overall pleased.Yes i would use you again

The sales rep was nice but the prices are higher than giraffe 🦒couchie

Great to work with! Did an amazing job! Turned out beautiful!

Flooring Direct just finished refinishing my hand-scraped hardwood floors. My floor looks beautiful. There were no corners cut and the team that did my floor was friendly, knowledgeable, and fast. My house was protected where needed and was cleaned up each day. I would definitely recommend them.

Flooring direct had a good selection of flooring and everyone was very helpful. The installers were professional and did an excellent job! Would recommend flooring direct and wood buy from them again.

Flooring Direct replaced the old carpet in our bedrooms with LVP last fall. We found a high quality flooring product that was very reasonably priced and Flooring Direct was great to work with. When we had a leak, just before Christmas, in our kitchen that damaged the floor, there was no question about who we would call. We had to wait for plumbing work and cabinet replacement to be completed before the floor could be replaced. But once we were ready to move forward, we were scheduled right away. In spite of finding additional water under the existing floor and dealing with the first round of snow and ice in the Dallas area, the team was able to get the floors in the kitchen and most of our house replaced that week. They look great and now they match the bedrooms!!

I bought our carpet on Tuesday and it was installed Friday. Installers were on time and did a fantastic job. Beautiful carpet bought and installed at a competitive place. I couldn’t be happier. Would definitely use for future flooring needs. Luis and Brittney were a pleasure to work with. Thinks FlooringDirect.

Flooring Direct is the best way to go if you are looking for vinyl flooring! They came out with several samples to choose from, measured accurately and gave us a great quote to replace all of the flooring in my sisters new house. They got the job done on time and hauled off the old flooring at no extra charge! if you are looking for a great deal on quality flooring, call Steve Wright or Mark Lewis at Flooring Direct!

Great salesperson and the men that put in the rugs were responsible prompt and left everything clean! The rug is beautiful and the quality is 5star!!! Great value

Zero stars. Seller picture the process and installation a different way. Waited sor installers all morning. A supposed one day job turned to a two day job. Waited on installer over an hou the second day too. Did not use plastic on kitchen counter, and cabinets. A third day job on my end to clean and dust out the whole house. I called and complaint about it, and company did nothing to apologize, make me feel value, heard.

Floors Direct is a great company and I HIGHLY recommend them to do your flooring! The quote was extremely reasonable the workers showed up on time, they completed the task in a reasonable amount of time and cleaned up after themselves. They were very careful moving my furniture, even my extremely heavy king-size bed. If you need flooring these are the people that will do a really great job for you. You

We loved our experience with Flooring Direct. We had two installers and their assistants, because of the unique challenge of our home. They were both very friendly, professional and knowledgeable about their tradecraft. From the beginning sales process, to the scheduling and the installation, everything was very smooth. We could not have asked for a better experience. Thank you so much!

Helpful staff. Good prices

Awesome service from beginning consultation to end installation. Thank you Jake (flooring expert), Mario & Jose! (flooring installers) My floors look amazing!

Usually I dont take the time to review products or services online, but flooring is such a big expense that I owe it to others to give my opinion.I chose Flooring Direct to replace some worn out carpet in the home Im moving into. I was very satisfied with the process of getting an estimate, scheduling the installation, and the installation day itself. I liked how the salesperson brought several samples over and took the time to explain the quality and cost difference between each option. The estimate also came in about $200 less than a similar quote from a competing company.The two gentlemen putting the carpet in (Francisco and José) were very friendly, professional, did a quality job, and cleaned up after themselves. Im especially happy with the nice work they did on the stairs, wrapping the carpet around each tread rather than using the cheaper and easier waterfall method. For three bedrooms, a flight of stairs, and a few small closets, the job took about 4-5 hours.Id use this company again in the future if needed! Very good experience.

The company offers free estimate. But they trapped me at home two days in the row . No body showed up and they kept lying about getting flat tire.

Gave me 2000 sq ft of carpet and padding for about 4 grand. Not bottom of the line carpeting and pad either. Salesman was not your typically, sleezy and pushy salesman. Told me how much it was and didn’t try to over sell. Workers came out at about 930 AM and worked their butts off until the job was done around 8 PM. I’m not one to give amazing reviews but it was actually a good experience from beginning to end with this company. I felt like I got a good deal and they did amazing work. Thanks

The installation process was great. The crew was very professional and knowledgeable. Love my new vinyl flooring.

The process was professional from start to finish. If i had concerns flooring direct worked at easing my concerns and my floors are beautiful.

On time; friendly; professional; good job; left the area clean. Competitively priced.

Good service and communication. Took a little longer than expected but the quality was exceptional so it was worth it.

I was satisfied with the end result, as the installer, Cimon, worked hard, did a great job, and got it done.However, I did have some mishaps and inconveniences along the way. I will spare everyone of the details, but these issues were ultimately due to lack of follow up and items that were not communicated to the install team by the sales person.So while I had really high hopes based on all the other reviews I had seen, my overall experience with Flooring Direct just didnt go so smoothly and I will be hesitant on using them for my future projects.

Salesman was excellent! Vicente and his crew did an amazing job as well. We had our entire house done and they worked incredibly hard to get it done in minimal time! Would highly recommend!

They were fast and did great work. They answered all my questions and kept me up to date through the whole process.

Great experience throughout the entire process! We went with the wood-look tile for most of first floor for durability and to stand up against the water that comes in from outside either from the pool or rainy days. The tile looks fantastic and the price was great. The installers did a great job and were very careful moving the furniture. We are planning to replace the carpet upstairs in the near future and Flooring Direct will be the first company we call.

Very pleased with the entire job. Everything was very professionally done!!

Very helpful

I recently as in days ago posted my disappointment with a minor issue I had with my bathroom flooring.. and within days I was contacted and it was fixed!!! It literally took the man 5 minutes... so it truly was minor... Im very Thankful thats Flooring Direct did not hesitate to contact me and fix the issue with no questions asked!! I will definitely be completing my floors with them.I have used them twice and I absolutely love my floors, I actually went with Premium Luxury Vinly Tile, it looks amazing and wont break the bank.

During the shut down of everything, i needed new flooring. Flooring Direct came out, measured and gave me a great estimate on new flooring. They had it all put down by the end of the next week. They took off and put back the moulding, laid the vinyl wood look flooring and cleaned up everything when they were done. They also made sure everything was level by filling in low spots in the concrete floor and even moved the appliances and furniture at no extra charge. They did a great job and I couldn’t be more pleased. Floor looks wonderful and with the warranty, I should not have any worries for a long time. Great place to do business with.

After some research we decided on Flooring Direct and were pleased with our choice. Salesman was knowledgeable and was able to answer all of our concerns. The crew that did our floor ( Joel & Edwin) were hardworking and polite. The floors look and feel awesome.

Great service and got everything done ahead of schedule! Great communication about when crews would arrive and what to expect.

I would definitely recommend this company. They were professional from beginning to end, very punctual with their appointment time. Installers were top notch with professionalism, quality, performance, cleanliness. I will definitely use this company again for future needs.

We had flooring directs do two projects for us in our historic home. They did an absolutely amazing job restoring the 1800s wood flooring in two of the bedrooms. They also installed new flooring in the master bedroom. The two different crews were coordinated and the total job was done in 2 days. All the floors look amazing. From the initial consultation to completion, Flooring Direct gave us confidence the job would be done on-time and correctly. They absolutely delivered on that! I highly recommend Flooring Direct for any flooring needs.

I had an amazing experience! I love my new floor and their one year no interest financial program is awesome. I would totally recommend this company to others!!

They did a great job, cleaned up, Conducting themselves as professionals

I had a great experience with flooring direct from the salesman Michael to the installers for the wood floors and carpeting. They were very timely, cleaned up when they were done for the day, and were very courteous. I would use flooring direct again without hesitation.

Arrived on time. Finished job on time. Work was quality. I would recommend them

From the day of the at home quote to the move everything in your house with your pregnant wife a day before your install to the hour after installation was supposed to begin call explaining your carpet is not available but we will get you better carpet, to finding out the original carpet is available with over 40,000 sq ft in the warehouse to the malicious quote for carpet that’s over $1.50 less but let’s keep the quote the same to I still have not received my refund that was done 5 days ago. And never getting a call from management. Every outlet that has rated you good will get this review and it will continue until every person understands that there money is better spent elsewhere.

Great working with these folks. Salesperson was knowledgeable, unrushed, and helpful. No pressure to buy. Got very competitive pricing after a little negotiation. We had to call them for info on the install process, but once we did they were helpful and informative. Turn around time was very fast. The hardwood and carpet flooring was all installed professionally and it looks great. The carpet crew accidentally damaged our recently purchased very large 4k television. To my surprise, they cut a check in the end to replace it. These kinds of issues usually linger for weeks without satisfactory resolution, but FD stood behind their customer satisfaction first commitment! Will buy again and recommend. Issues happen with every company, finding one who will back up their service even if it means cash out of pocket is rare. Buy with confidence.

Flooring Direct was fast & efficient. Loved wide selection of styles & colors. Very happy with my new bathroom floors & bedroom carpet.

Amazing from start to finish. No pressure sales, they come to you with samples. Installers did an amazing job and were quick and careful.

The product I chose was beautiful and looked even better once the expert installers got through. They were respectful of belongings and worked fast and professionally. When they finished, floors were cleaned and ready to move things back in place. Couldn’t be any happier.

We just had new carpet installed and we love it. The salesman was so helpful and after looking at other carpet and estimates, definitely got the best price for the same quality of carpet from Flooring Direct. The installers worked efficiently and left the house in great shape. I would definitely recommend them to anyone wanting quality at a reasonable price!

I can’t say enough great things about Flooring Direct! From my first web form submission to the final walk through of the freshly laid carpet, everything was a breeze. They kept me updated on the project every step of the way, and their salesperson and crews were great people. I was amazed at both the price and the value. Thank you, Flooring Direct! We love our new carpet.

This was the second time we used flooring direct. Competitive pricing and excellent work. We have recommended them to multiple friends.

The service and installation was first rate. Total time was an hour give or take a few minutes to install the carpet damaged by flooding. I am very pleased and when we needed to select carpet samples the exact match was found in less than a day. Thumbs up Flooring direct!!

When I first called Flooring Direct to inquire about our project, the gentleman I spoke with gave me confidence that I had made the right call. Since that initial conversation, through sales, scheduling, project management, installation, and cleanup, my initial assessment was confirmed. Our project had some issues that I was concerned about, but in the capable hands of your crews, the issues were handles flawlessly. Everyone was fantastic, courteous, friendly, hard-working, conscientious - I cant find enough superlatives to express what a great team you have at Flooring Direct. Thanks so much!

Love this company! Incredibly easy and nice to work with. Very professional. Great prices. Installation has always been awesome. Highly recommend.

We replaced the carpeting in our home, this last March 2017, using Flooring Direct. We enjoyed our visit with Steve, the salesman. He was professional and personable. There was no high pressure tactics. The samples he suggested were right on target with our desires and we are very pleased with our new carpeting and the price we paid. I highly recommend them to anyone, looking for new floors in their home. They do other types of floors, besides carpet.

Removed water damaged solid wood flooring, scraped, and removed all floor glue, removed all debris and installed new floor tile in a pin wheel pattern, and stained and installed new wood base trim.The sales contact Michael Potash responded to my request for quote within a day of my first contact. Mike was punctual to all appointment times. Mike was a good listener, very knowledgeable and professional.The Flooring Direct work team arrived exactly on time as scheduled and were prepared and started immediately to work. The installers worked in a consistent, productive and very professional and courteous manner throughout both work days they were on site.Work was completed in a craftsman-like manner, which is evidence of the installer team’s skills and experience.Both of the work crew were very considerate of our home during the entire project.At the end of day on this project all areas were completely cleaned, any material and tools were left in an uncluttered manner.The project was completed a day ahead of the estimated time frame which greatly lessened any disruption to our home.This is the first time I have used a company or contractor to do work for which the work crew and their quality and installation craftsmanship met or exceeded my personal expectations. There were absolutely zero negatives with this job and my experience with Carrol Johns Flooring Direct, his staff and work installers.

Installation was completed yesterday. It looks fantastic!Vicente and Paco did a great job and spent a lot of time cleaning up at the end of each day. They are very efficient and hard working. Paco moved everything out of our master bedroom and removed the carpet all in the time Vicente went to pick up the carpet! Never seen anyone move heavy stuff that efficiently before!Vicente did a great job with the flooring. Especially impressed with the corners he did on the part into our sunken living room, looks great!! They spent a long time at the end of each day cleaning up and were professional through the whole process and still finished a day earlier than scheduled!And Steve was so helpful and patient through the whole sales process, from the estimate to the selection of the wood, carpet, tile, and laminates we chose. We didnt feel pressured or rushed and he was always very responsive to any questions we had about the materials and the installation.We wouldnt go anywhere else for flooring!

Flooring Direct really delivered for our family! From Tom Miller, who measured and helped me pick out the products to the high quality of the products themselves!! (We had to shave down all the doors to the rooms with carpet because of how plush the carpet is!)The tile crew, Omar and Carlos were incredible! They really know what theyre doing!! They were fast, professional and left everything clean every day when they left!! The tile looks fabulous. They did a phenomenal job on it!The carpet crew, Roberto and Ricardo, were equally as impressive! They came in, moved 4 rooms of furniture, ripped out old carpet, carted it off and laid all the new carpet in ONE DAY!! Plus, they also made sure everything was swept up when they were finished.My husband found Flooring Direct on Home Advisors. We called them because of their high rating and were thrilled with the outcome!!!Did I mention the short time frame I gave them? I wanted everything perfect for my grandsons graduation and decided to redo all the floors in my house less than a month before the event! They fulfilled the order and all installation was complete with a week to spare!!I will never use anyone else and highly recommend Flooring Direct!

The price was fair and the service was excellent. We couldnt be happier with this project. Thank you!

We have used Flooring Direct on two occasions now. We are extremely impressed with their professionalism! Sales, Installers, and office were all impressive.We will forever pass this on to our friends and family!