user
Floor Coverings International Kennesaw
775 Seaboard Dr STE 504, Dallas, GA 30132, United States
Appearance
Floor Coverings International Kennesaw

Comments
Ro
Review №1

From the first meeting with Gene to the installation team with Will, it has been nothing but professionalism. The team came in and in 2 days removed my carpet, tiles and laminate floors and replaced with my new flooring. They respected my home, cleaned up behind themselves, and kept me informed every step of the way! I would recommend them without hesitation and I’ve been doing just that.

Da
Review №2

Gene did an excellent job in explaining the process and was very professional. He kept me updated on slight changes to the timeline. The carpeting installers completed laying our carpet within a day. Additionally, the crew used to install our hardwood downstairs was respectful and responsive to our questions. In essence, we had New flooring installed throughout eleven rooms in 4 days.

Ga
Review №3

I cannot say enough good things about our experience with FCI Kennesaw. Gene Black, owner, was an absolute pleasure to work with from initial consult to final punch. His professionalism, advice and involvement were heads and shoulders above the other other contractors we considered. Ive dealt with literally hundreds of contractors over my career, and I can honestly say Gene was one of the most trustworthy and engaged Ive ever run across. The final product - new plank flooring and carpet throughout most of our home - surpassed our expectations. We have a final phase to complete next year, and when that time comes we will make one call - to Gene.

Gl
Review №4

Best customer service and a quality installation, so very pleased with the entire process! I just wish all contractors were this good! The sale person was involved before, during and after the installation, just to ensure we were satisfied!

Th
Review №5

These guys are prompt and can be trusted to do quality work at a competitive price. Also they get the job done quick. Went to work with no floor and came home to beautiful new hardwoods! Would highly recommend to anyone! Thanks guys!

Sh
Review №6

All I can say is Simply Amazing! Thank you for being so flexible, professional, and doing fantastic work in a short amount of time.

He
Review №7

These guys know what they are doing, the gentleman we worked with..was detailed in explaining to us everything plus samples.Arrived on time, very efficient....i woukd recommend them.

He
Review №8

I just had my entire downstairs done and loved it so much that I had more done upstairs. Gene was great to work with. He came out and showed me lots of choices, pricing was very clear, the installation went very smoothly. The installation team cleaned up every night and were even very sensitive to the fact that one of my sons has autism. They went out of their way to make sure that everything was placed back where it should be as soon as they could. In fact, they correctly installed my dishwasher after laying the floor. I was so thankful for that because I had never been able to figure out why it wiggled so bad. Lol. My house went from meh to wow! Very impressed with this company and all it’s staff. Very trustworthy.

Su
Review №9

Sales and service are top notch. They went above and beyond to help me get my carpet replacement in time and on budget. I will definitely use them again!

Bi
Review №10

Gene worked tirelessly during his visit (and during followups) for an estimate/quote of our major floor project. He kept us informed and offered several options. Very impressed with Floor Coverings International Kennesaw products and services. Highly recommend

Ch
Review №11

Overall we decided to go with Floor covering international for the promise of customer service and quality of product. Overall We were happy with the carpet. However, it was after a discussion from the wrong carpet being purchased and offering to discount the service due to the mistake.The larger issue found was when we had our hard wood floors redone in addition to the carpets. The crew that performed the service was repeatedly late and ultimately left the house an absolute mess. With stain on the floor boards and marked up walls we requested the damage was fixed before calling the job complete. The representative Gene agreed to send someone out the following week. After calling to find out when they would be out to fix the damage, The answer I was given was that because of the discount on the carpet it’s not their problem to fix the damage to my walls and floor boards because it costs too much for them. With a promise of customer service they had poor business practices.

Jo
Review №12

Great experience all the way around. They showed up on time, did exactly as agreed and communicated well through the entire process.

Ke
Review №13

Our preinstallation appointment with Zach was incredible. He spent 2 hours with us providing quotes, showing hardwood and carpet samples, and giving advice. Installation was done without a hitch. Randy put down paper on our existing hardwoods to insure they were not scratched or damaged. The installers worked diligently and with precision to insure the job was done perfectly. Randy and Angie followed up to make sure we were satisfied. I couldnt ask for a better company to use for flooring needs.

Gl
Review №14

Gene and his team are amazing!

Ca
Review №15

We just moved into our house and it needed floors BADLY. Everyone we worked with were professional & friendly! The floors look amazing and the quality is just as great. I will be using them again in the future.

Gi
Review №16

We love Floor Coverings International! What a great team and product. We highly recommend. They will not disappoint!

Ly
Review №17

Everyone we worked with was courteous and extremely professional. And our new floor looks great!

Pr
Review №18

Call Nicole Perry for your flooring needs! She is extremely knowledgeable and is dedicated to ensure work is done in a timely manner and to your 100% satisfaction. Once the work is completed she will do a walk through with you make sure everything is up to your standards. At that time if anything needs to be changed or corrected she will make sure all changes/corrections are done quickly and efficiently. You will no doubt be thrilled with the results and experience Nicole offers to each and every client she works with.

St
Review №19

Very courteous and professional service, Zach and Angie gave great customer service.

Information
26 Photos
19 Comments
5 Rating
  • Address:775 Seaboard Dr STE 504, Dallas, GA 30132, United States
  • Site:http://kennesaw.floorcoveringsinternational.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 470-374-5100
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations