Bought a new Subaru Forester last month and took it in to have the front windows tinted! Excellent job well done and service was OUTSTANDING!!! Thank you Annie!!!! And thank you Andrey for assisting with the car purchase! I have driven many models of cars in my 30 years, but in the short time I’ve had the Subaru, I’m in love. Subaru makes an excellent vehicle, drives great, feels great, excellent gas mileage, what is there not to love! I am a Subaru for life!!!

The only place we go for purchase and service is Sewell Subaru in Dallas. We have had great experiences every time and will continue to make Sewell Subaru our only dealership. D has provided us with excellent service. He answers every question we have and works hard to find the perfect car and best deal he can make. D even came up to help us on his day off! He’s an amazing associate and Sewell Subaru is a great dealership! We’ll be back!

We had a great buying experience at Sewell Subaru of Dallas. Our sales associate Toby Rockett was so helpful, and a pleasure to work with. We never felt pressured by him or anyone in the office, it was such a great and low stress environment.Toby took time to show us multiple vehicles on the lot and explained to us what vehicles would best serve our lifestyle. Toby also took time to explain to us all the features in our new car, and answered all of our questions.Sewell was an outstanding dealership and Toby was a pleasure to work with. This is our first Subaru, but it definitely won’t be our last. Sewell has us as customers for life! Thank you!

Great experience. In and out in less than 45 minutes on my initial visit. Brian Ochoa provided me with exceptional customer care. I returned the next day to pick up my car and finances streamlined process was impressive. The financial rep who assisted me was professional and courteous. I was surprised and pleased to receive a follow up call from Brians supervisor and an email from the Sewell GM. Every subsequent visit has been stellar. Will definitely purchase from Sewell again.

What a lovely experience. Everyone treated me with such respect and kindness even though I was a mess. They took time and care in solving my problem and giving my Subie some good ole quality maintenance. I always have a good experience, but the folks that took care of me really deserve kudos and raises. Its hard to find genuinely kind and caring folks like that. They make you feel like family. They are the reason my next vehicle will likely be a Subaru too. You guys nailed it in every way possible. Please dont ever stop being the amazing people that you are. You give Subie the reputation the brand carries and gosh do you do it justice. You even have a good sense of humor and you just cant teach that. Haha. Thank you so much!

Fantastic service! I came in on a Saturday morning for a tire replacement as a walk-in, and they got be taken care of and into a loaner quickly. On Monday, I picked up my car with the repairs done and a complimentary full car wash done. I paid and walked out with some chocolates in hand! Super freendly, fast, and easy.

Great quick service! Ask for D if you want a great salesman

I have been a loyal customer of Sewell Lexus and when it came time for an off-road vehicle with strong four-wheel-drive I decided to trade in my Lexus for a Subaru. There was no question we were going to continue to do business with Sewell as their customer service and responsiveness is unparalleled. We worked with William Hunt who ensured that our trade-in and car purchase experience was easy, fast and simple. He responded to all of our needs and even anticipated many that we didn’t even know we had. Also, his extreme technical knowledge about all of the vehicles was standout. As a result, this gave me the confidence that I was making the right decision and made the entire process that much more thorough. As a result of William, I now have a great new Subaru Outback XT that fits all of my needs but I also am confident with using all aspects of the vehicle. I have already referred several of my friends and giving them wills card for future car needs. Big thank you to William!

D, thank you for your assistance today with getting my car windows tinted. Sewell Cadillac did an awesome job. You have helped make this year a good year for me. Im nominating you the 2021 Subaru Salesman of the year!!!🏆💯❤

My service adviser was Oliver Ramos. He is extremely helpful and friendly. He explained the step the technician will go through, possible cause to the engine light check, and get me into a loaner in 30 minutes. I will be happy to come back to this dealer and work with people like Oliver Ramos.

We had a great buying experience at Sewell Subaru of Dallas. Our sale associate Toby Rockett was so helpful, working out the details of our purchase and even delivering the vehicle to our home. He got us the best price and financial rate, also taking the time to show us all the bells and whistles on vehicle, answering all our questions. It was our second purchase from Sewell, their service is outstanding in all areas of purchasing and after purchase service department . No complaints because there is nothing to complain about. Sewell and people like Toby Rockett make it an easy and pleasant experience.

I purchased my band new Subaru last week with the help of Emmanuel. This was by far the best experience I’ve had at a dealership. Emmanuel and Robert were extremely knowledgeable and helpful. I felt cared for and valued which is hard to find now days. I appreciate all of the help they offered and Emmanuel explained everything down to a tee. Thank you!!

Yall! I highly recommended buying the car from Sewell SUBARU.This is my first time buying a NEW car and my first SUBARU. I purchased my car from Lindsie King and she has been professional in the entire buying process.I got AWESOME quality service from Emmanuel Todo when I took my delivery. This is my first time to have a driving assistant (or semi-pilot EYESIGHT whatever you called) I was freighted to trust the system while driving, I almost screamed out😅 on the road. Emmanuel companied me to test-drive and being very patient, informative and helps me calm and trust. I can feel Emmanuel sincerely loves SUBARU and 100% trusts SUBARU not only for his job.My boyfriend almost thinks I bought a luxury car (my car is Crosstrek) because their service is perfectly awesome and luxurious!

Review is for service team. Staff is very efficient, communicative, and exceeded my expectations. We left our Crosstrek in for a recall and they were able to check us in and get us into a loaner vehicle within 5 minutes. Our vehicle was ready within a couple of hours. Will be coming back every chance we get.

This review is for the Sewell Subaru team, and specifically for Summer, who was absolutely incredible in assisting us throughout the car buying process. Summer was kind, transparent, reliable, and trustworthy. We have never had such a pleasant experience buying a car before, and are grateful for Summers expertise. Summer went out of her way to assist us in researching for the perfect vehicle across the state, and completed all requests in a timely manner. She is extremely professional and will guarantee a great experience. To Summer and the Subaru team, THANK YOU!! We love our new car!

I purchased my first Subaru about a week ago. I wanted to do business with the Sewell family after having heard friends’ experiences with Sewell. Emmanuel Todo made the process far more pleasant that a normal car buying experience. I look forward to working with Sewell Subaru and Emmanuel in the coming years. If you need to purchase a new or used Subaru, then call Emmanuel.

I had an exceptional experience with Sewell Subaru last week. Salesman Paul Harding was respectful, knowledgeable and efficient. You dont always have smooth experiences with big purchases or contractors these days, but perhaps surprising, the car buying experience at Sewell is everything youd expect and hope for from customer service. I especially love that they took care of the small details such as transferring my toll tag to the new car. You just cant go wrong with Sewell!

My wife and I purchased a Toyota Highlander a we absolutely love it. Our sales rep Sarah Halverson was the best. She wasnt pushy and listened to everything we wanted in a vehicle. Sarah made buying a vehicle so easy. The service she provided was excellent and made us feel like family. This was our 1st purchase from Sewell but definitely not our last. Thank you Sarah.

Just purchased a 2020 Forester Limited. My experience at Sewell Subaru was great! Mainly thanks to Will Hunt! I live 3hrs from Dallas and Will took the time to send me several photos and walked me through the steps and the “negotiation” of all the finance items over the phone and email. I came the following business day, and was there barely 2 hours! Which is amazing! I test drove, signed the papers and Will took the time and walked me through every button and special feature this beaut has to offer! I’m just so impressed with this dealership, everyone was so nice and helpful, I will surely return to Sewell for future cars and cannot recommend them enough!

Intially had some issues with the repair of my daughters 2015 Subaru Forester, but Sewell went above and beyond to get the issue resolved fast and to make sure we were completely happy. Highly recommend their service for any repair!!

Great place to buy a car and have your car serviced

Im finally old enough to be buying a car for a teenager, and I am delighted that I was able to find what I was looking for at Sewell Subaru. We literally did the deal in one day (first email at 9a, drove away that afternoon) after I found the car in their inventory. I worked with Sarah to close the deal (Jessica handed me off after our several pleasant emails back and forth), and Chris assisted in the sale. There were a couple of minor issues to resolve both before and after taking delivery, and Sewell stepped up big time.This was my first purchase at any Sewell dealership, but I must say I really wish I bought all my vehicles from this company. The care they took with me and my son means the world to me, and Id like to think this experience made both my life better as well as the customer Sewell experience better.Thank you to all of the folks mentioned here for helping to make this possible for my son. He is absolutely thrilled!

My wife and I thoroughly enjoyed our recent purchase of a Subaru Ascent, Limited, with Emmanuel Todo. Emmanuel was greatly different from the television-influenced characteristics of a pushy cars salesmen. He was very courteous, gracious, with excellent listening skills. We have negotiated nearly 20 vehicles over our 52 years of marriage, with this experience ranking right on the top of the list; our first Subaru! Emmanuel took time to explain the technologies of the vehicle and the options to modify, based on conditions. He rode with us to explain the features and listened to our concerns and questions; he explained all of them to us! He made us feel like valued customers. We were thoroughly pleased with the review of the financial transaction as Emmanuel exceeded our expectations

I just bought a Brand New 2021 WRX LIMITED. They gave me the best price out of all and the salesman, Clay Johnson is really good at his job and knows what he is doing.

I have recently got my car from Sewell Subaru and I met two very professionals; Kane and Paul Harding. Really appreciate whatever they have done for me to have a great car. Thank you Guys

Super accommodating and nice service department. Well worth the extra drive to get the vehicle serviced here.

Sewell Subaru has set the bar of my expectations for car dealerships! They are hands down one of the best businesses to work with. They made the process of buying a new car painless. If you decide to visit please see Douglas. He helped us from start to finish, he made things go smoothly and stayed in touch throughout the whole process. I 100% recommend Douglas and Sewell Subaru.

Working with Clay from Sewell Subaru was an amazing experience and after a short test drive I purchased the 2020 Subaru Forester. Clay took me through all of the features and made the car buying experience like nothing I’ve been through before. No pressure to buy on the first day and best part he took us through the Sewell family history which is when I knew I was working with a reputable company who would be there for years to come. I couldn’t look anywhere else after being treated like I was a part of the Sewell Subaru family. The customer service is top of the line, it was a wonderful and candid customer service experience. I suggest asking for Clay when you walk in the door, he’s a car aficionado and a professional who knows what he’s talking about.

Thank you for a wonderful car buying experience to Lindsie, Emmanuel and Brian! I hope management sees this comment. :)I can tell that these people truly care about their customers and their service is phenomenal. I am so happy with my new Crosstrek! You have a customer for life.

If you go to this dealer you absolutely need to ask for Sarah. She has been the most helpful associate Ive met by far. She has worked with me to find the right vehicle, answered every question I could have possibly had almost immediately, has been incredibly sweet and patient, and truly cares about her customers. She has gone above and beyond what I expected and if there is anyone you should ever ask for at this dealership, it needs to be her!

Excellent customer service. Ive never been to a Sewell dealership.I called Sewell Subaru because my check engine light was on and I needed to get it checked right away and this dealership was closest to my job. I spoke to Brooke, she set up my appointment, answered all of my questions regarding a loaner car (I was worried about getting to work) she assured me I would get to work if no loaner car was available. Brooke was very polite and patient with me. I arrived at Sewell Subaru early in the morning and they provided a loaner car. As soon as I arrived at work Subaru service dept contacted me that my car was ready to be picked up. Took less than an hour. Easy peasy!

Toby went above and beyond in helping me with my pre-owned purchase. I couldnt be more pleased with the service, communication, transparency and professionalism. All of this on a Friday, no less. Thank you Sewell and especially Toby.

Very professional and honest people. Jim Kirby and Kane Kimrey thank you for the great experience, no pressure at all in selling the car to me. I received the preowned car fully detailed, full in gas, two keys, manual books, They welcomed me the minute I arrived there. Thank you

I just wanted to say what a great experience we had buying our outback. Summer Lopez took care of us from start to finish. She was knowledgeable a d explained every part of the process. We love the car and all the safety features. Thank you Sewell and Summer!

As the commercial says - Come See Clay. In this case - go see Clay Johnson. He is the perfect amount of helpful, friendly, not pushy and unbelievably knowledgeable. Clay Johnson made this purchase so easy. This was the best car buying experience i have ever had. Clays integrity and demeanor helped me to relax and actually enjoy buying a vehicle. I LOVE my certified pre-owned Infiniti and it is everything and more that i wanted. I recommend you make an appointment because Clay is in demand and stays pretty busy. After you work with him you will see why.

Had a wonderful experience at Sewell Subaru buying a pre-owned vehicle. Our salesperson, Toby R., as well as the Sewell finance team, were exceptionally accommodating and professional. They went above and beyond in making sure we were happy. Many thanks!

Sewell really does live up to their reputation. Buying a new Subaru was relatively painless. Expected to be in the finance office for ages, but it was very easy. No sales pressure. Sarah, the sales associate, was very sweet and answered all of our questions. Will definitely get my next vehicle from a Sewell dealership.

Now I have already had 4+ service visits for my manual WRX at this location.Corbin from Sewell service has been nothing short of Amazing. I always walk in unexpectedly and yet I am always accomodated with awesome new and clean loaner vehicles within no more than 10-15 mins.He actually listens to my concerns and work very closely with the technician Kevin to address my concerns.They fixed several main components in my gearbox that eliminated the 3rd gear grinding issue, it did take a week plus due to parts shortages.Ive recently had an oil change and had the stock shift plate adjusted near the 5th-6th and reverse gears.At first I thought the whole gearbox had to be opened up again & I anticipated another stressful week long plus wait and being stuck with a loaner. However that is not the case after technician Kevin was able to do a test drive with me in the vehicle AND then an extended one where he took my vehicle home and finally found the culprit to be the incorrectly installed stock shift plate that needed to be adjusted.Just to clarify that the COBB shift plate the fortworth shop installed was only on the left side shortening mostly gears 1-3, so I presume this issue was apparent from a long time ago and it just so happened to be present after I started driving out in the boonies more going into 6th and 5th gears more often.Although I have yet to experience the sales experience, I look forward to potentially grabbing a 2022/23 STI from this place.The fact that they are able to just almost always take me in as a walk in is pretty amazing and really saves me alot of time and stress from all these other places backed up 2 weeks+..I will say that maybe the service advisors could answer their phone calls more frequently and let the client know when their vehicle is ready for pick up before leaving at 5PM on slow days.The experience felt like that of a BMW or Mercedes dealership.I appreciate you guys thank you

Ended up not getting a car there, but very accommodating staff Sarah will help you out!.... And lots of people in Dallas are doing business @ Sewell so they have plenty of used cars.... I went looking for a Crosstrek and almost got put in a Forester for less money because it was so clean.

I had best experience here at Sewell. Emmanuel Todo took great care of me. He made sure all my questions were answered before leaving the dealer. Emmanuel is the reason I came back to buy Crosstrek. Outstanding gentleman! Thank you Sewell!

Incredibly knowledgeable and friendly staff! I was astounded at the fast and reliable service, not to mention the consistency in quick and accurate Information! Special shout-out to Garrett for helping me out so much and a big kudos to the whole Sewell Subaru team! Recommend highly!!!

My mother always wanted a Green Subaru Forrester and never had a brand new car buying experience. We looked at other dealerships throughout North Texas but Sewell lives up to its positive reputation, and Will Hunt (great name for a salesperson) really delivered exactly what she wanted all the way down to the last detail. Shes a loyal Sewell customer now.

I had excellent service with the team at Sewell Subaru. Ended up waiting around for a bit longer but was able to get plenty of work done in their well set up waiting room (good WiFi, coffee, drinks, snacks). Christian was great, informative and very friendly.

Emanuel Todo was our sales representative. He is very knowledgeable about the vehicles Subaru sells and was attentive to our desire to buy a safe vehicle for our son. He found us a perfect vehicle and patiently went through all of its safety features. This was a very pleasant buying experience and we are grateful for Emanuel’s help in making it so!

My experience at Sewell Subaru was very pleasant. Emmanuel Todo was my salesperson. He was never pushy and was always informative and helpful. Im so glad I decided to shop at Sewell.

This was the best car shopping/buying experience I’ve ever had. No high-pressure sales tactics; Toby Rockett just listened and helped me get what I wanted. Very knowledgeable and helpful. This dealer also has a great selection. I highly recommend.

Since I bought a Subaru, I feel like They are the best place to service it. Sewell is the best. I just wish they had a service center closer than Lemon.

The experience with Sewell is always awesome. So much so that we just picked up our second Subaru.Ask for D! Hes a great person to work with and I highly recommend you ask for him. He makes purchasing a vehicle fun and Im honestly already looking forward to picking up another Subaru from him in the future.Service/Maintenance is great, too. They always explain everything well. Assuming they continue this high level of service, I doubt Ill ever visit a non-Sewell dealership again.

Had a great experience buying a new car here. Staff was friendly, knowledgeable and professional. They did everything they could to help me get exactly what I wanted. They take care of their customers.Special thanks to Andrey and Brad for getting me behind the wheel of my first Subaru!

The 2019 Outback is full of problems. The battery goes out after 10 minutes of usage. We’ve already had to jump start the car 2 times and changed out the battery once. The passenger window and trunk does not shut properly at times. There was a “loose screw” near the driver side rear tire making noise and causing the tire to steer to one side. All these problems under 2 years of purchase. Not the mention- the car wash service should actually not really be a selling point as they barely touch the vehicle during cleanings. I get my car back with the same dusty dash and crumbs on the seats.People are nice and customer service may be great- but the quality of product is pretty sketchy.

I just bought a new Subaru from Sewell. I have never had a good buying experience with a new car purchase, but in this case, it was amazing! I started with Sewell Lexus in Fort Worth to get an appraisal completed, and they were efficient and super to deal with. I then was connected with the Subaru dealership in Dallas. From the first call with that team they made the process painless, then I was lucky enough to be handed off to a consummate professional, Byron Robalino. Byron is the kind of salesperson you want to work with. He took care of getting me everything I needed to do remote paperwork, followed up on everything, then delivered the car at 9:00 on a Saturday night after driving over an hour to get to my house. He then spent nearly an hour making sure I understood all the features and safety aspects. It was 10:00 on a Saturday night! I highly recommend this dealership, and Byron!

I will forever recommend Sewell dealerships to anyone I know looking for a new vehicle. I had previously purchased a Subaru from Sewell and worked with a sales representative that is no longer there, but I recently had the pleasure of working with William Hunt and he gave me the same great, low pressure experience that I had received in the past. If you need a Subaru (and, trust me, YOU DO!) go see Will at Sewell.

Unfortunately my experience with Sewell will not all fit in this one review. Emmanuel Todo was my Sales Associate and he was amazing. Brad Jolly was helpful in a unique and uncomfortable situation.However, my whole experience was ruined and overshadowed by the Finance Manager John Lopez. To say he was rude and unprofessional is an understatement. So disappointed in my Sewell Experience because I had such high expectations after doing a lot of research on finding a dealership.

Exceptional car buying experience with fantastic customer care and communication. My wife and I worked with Sarah Gilliam and she was patient, informative, and wonderful to work with. We could not be happier!

Consistent service always brings a smile to my face when I deal with the store.

I came to Sewell Subaru Dallas with my son to find a pre-owned ru that would be a solid & safe choice for his first car. Emmanuel Todo assisted us each step of the way, from taking my very first phone call to driving the car out to my city for the ultimate delivery. He was an absolute delight to work with and was always incredibly responsive, even when I knew he was out of town or out of the dealership. I so appreciated the way he treated my young son--making him feel secure and informed about the car when he was a little nervous. As a single mom with a newly-driving teenage son, Im sure that I presented as an easy target for fleecing, but Emmanuel kindly ran the interference with an outside financier in order to acquire the best numbers for us, AND he made me feel that it was his pleasure to do the extra work for us! He treated both my son and me with great care and proved the Sewell claim of customer service excellence. I srsly cant wait to buy another Subaru from Mr. Todo!!

JD is super helpful. Hell give you all the info you need to know about your next lease/purchase. shout out to him

Unprofessional and just honestly down right baffling.Went into trade in my 2018 Honda CRV which has a bunch of equity in it. sadly my car had been vandalized so I provided the damage estimate with the trade. Picked out a forester and a Impreza as I was going to buy two cars. Needless to say it didnt go well. They low balled and I mean low balled my car. By 9k off. They basically wanted to pad all that money for them selves and turn around and sell mine for like 29-30 yeah ok sure. So I walked. Talked it over with my husband and we decided to do one car asked for a discount on a Impreza and got a response back from Hayden Steed with a text of i wouldnt miss your business over a 50-110 dollar discount. Not only is that rude but extremely unprofessional. I ended up going to Sewell BMW in grapevine and buying a impreza up there that was brought in on trade. I understand that the car market is insane at the moment. However that is 0 excuse to treat people so rudely. I am completely disgusted.

My first experience buying a Subaru-- in a pandemic-- while 6 months pregnant! I was a bit nervous about the test driving situation given my caution around COVID. Sewell as a whole and Sarah Halverson specifically made the situation very comfortable for me. Never gave me any pushback about bringing a car to my home, and doing everything remotely. She didnt try to oversell anything, she talked to me like a real person. Plus I loved buying from a woman :) Very happy with my brand new Forester!

Sarah Gilliam provided a wonderful buying experience. She is professional, intelligent, knowledgeable, courteous, and honest! She even personally delivered our new Outback to our doorstep! Could not be more pleased!

This was THE BEST customer service experience I’ve ever had in my entire life (and I’m almost 40 so I’ve had a few). Every single thing about this place was as perfect as it could get. I had the pleasure of working with Emmanuel Todo and Joe Shavor and meeting Baden Rowland and that experience ensured that I will be a Sewell customer for life. If you need a vehicle - go see Sewell, it’s that simple. I’m beyond excited for my new Subaru and it’s all thanks to the team here! Why are you still reading this? Put down the phone (unless you need directions) and head over there, you’ll be glad you did!

Unbelievable Experience... World class dealership that will treat you right and get your hands on the sickest car youll ever buy. Wed heard great things about Sewell and decided to check it out. Worked with Clay Johnson and that dude rocks! Please take my money for years to come and keep being awesome! Great job Sewell Subaru - Keep it up!

I went there to look at, and compare the Ascent with the other SUVs and no one on the lot looked at me or offered to help me dunce the car that was supposed to be there. I never found the car that was shown on the website.

Fantastic. We had an easy, low pressure, comfortable, and informative experience looking for and buying a car with Sewell Subaru of Dallas. Paul Harding was great to work with, knowledgeable and helpful. I have already recommended Sewell to others!

Always a pleasure working with Sewell! Best customer service around - no comparison in the industry. I bought my second vehicle from Paul Harding and the experience was great! Love my new Crosstrek - thank you, Paul!

Hands down the BEST car buying experience Ive had. I must say, Sewell is in a class of its own, from the initial conversation to days after the sale has been completed.My sales-person, Sarah Halverson, was absolutely amazing. Her attention to detail, courtesy, honesty and overall attitude and work- ethic had me very excited to do business with her, and Sewell in general.I am now a Sewell customer for life after my experience and would highly recommend visiting them to anyone!

We always have a great experience at Sewell Subaru. Our family has gotten out last 6 cars from D. He always takes great care of us and treats us like family. I cant imagine going anywhere else!

I’m somewhat of a Subie purist and prefer to use genuine Subaru parts whenever I need a replacement or repair. Warren Stepler, who manages the Parts Dept at Sewell Subaru of Dallas has set the gold standard for customer service. He’s knowledgeable about all-things-Subaru and has been super helpful to make sure I get the right part. Highly recommend!

Thank you to Sewell and Emmanuel Todo for helping me with a new Outback lease. I would recommend Sewell and Emmanuel for all of your Subaru needs.

This was my first new car-buying experience so I was definitely apprehensive and on guard regarding the whole process, however, Toby and the rest of the Sewell team made the entire process painless and straightforward.Some of the other Subaru dealers in the DFW area tried to tack on extra fees etc when discussing the price of the car, at Sewell they were transparent throughout the entire process. I absolutely would recommend them to a friend, thanks guys!

Sewell Subaru are the best in customer care. Everytime you go there they will warm welcome you.Sales, after sale and service all are best.I recently purchased outback 2017 from here.

Absolutely the best dealership Ive dealt with. Service dept is always on point.

Purchased a pre-owned Honda from Sarah Halverson at Sewell Subaru in Dallas a in February. Fantastic experience. Sarah was extremely professional. I was on tight schedule when I got to the dealership and probably wouldn’t have had time to get the deal done without Sarah having everything prepared. Highly recommend Sarah to anyone.

Outstanding service every time! Everyone at the Sewell Subaru dealership is professional, friendly and always helpful. Whether Im in for my cars routine maintenance or renewing my lease, I am always taken care of. If youre in the market to purchase or lease a new vehicle, I couldnt recommend William Hunt enough! He was very thorough throughout the leasing process and unlike a normal car salesman, he did not push me into anything that I didnt need. Even after we were sent to the finance office to finalize everything all I had to do was sign papers. Again, no one tried to up-sale or push unnecessary products on me. Sewell just does it right!

My husband and I set out for a full day of car shopping last week. We wanted to test drive multiple makes and models, and were upfront with our salesman when we entered the dealership that we would not be making an immediate decision. I told Randy exactly what was on my wishlist for a new car, and he was determined to find EXACTLY what I was looking for. He was super knowledgeable, and I appreciate that he was selling the car to me, not my husband. He was even patient with me as we called back to ask questions throughout the day, and when I came back in for a second look.While I did not end up with a Subaru in the end, I would highly recommend this dealership based on my experience. Thank you for the excellent customer service.

When I went to the dealership it was more to test drive a couple of vehicles but Emmanuel greeted me at the front door & I immediately felt at home. He also paid attention to what I was looking for in a vehicle & found a vehicle that I felt confident buying within my budget. I will recommend Sewell Subaru & especially Emmanuel to all my friends!

Super friendly sales people. They arent pushy about anything and are up front with pricing. We didnt have any surprises when we got to finance. Be sure to ask for Phil or Lindsie for a truly great experience!

Best decision and experience. Purchased an Impreza from JD. I had such a great experience. I did not feel pressured into anything. The customer service was very personable. Everyone I interacted with was so helpful and genuine. Subaru is the way to go. Such a great company who truly has the best interest for their customers. If you’re looking for a new vehicle, I highly recommend Sewell Subaru. (They didn’t even ask me to write a review. That’s how great Subaru is. They truly care about their customers, instead of just making a profit). Buy from here!

Although I had never driven a Subaru before, all my research showed it to be a great vehicle and I was also impressed with the reviews of the Sewell Subaru dealership. Their customer service was wonderful. It was neither pretentious nor lacking. I was treated with complete courtesy and respect from everyone I met. I worked with Emmanuel Todo and was very impressed with his knowledge and patience. I appreciated his explanations especially regarding all of the safety features of the Subaru. He understood exactly what I wanted and didnt try to push me into more. This was very important to me as Ive hated the hassle I received from other dealers. The whole process with Emmanual and Sewell Subaru was efficient, smooth and pleasant and I highly recommend both.

I had the best experience with my trade-in / new lease of the Ascent at Sewell Subaru. I have always purchased cars and was nervous about leasing. My sales associate William Hunt was extremely patient in walking me through the process. I received exceedingly superb service from him and the other members of the team. William Hunt even bought 2 pink stuffed unicorns for my little girls, which were strapped in the back seats when we picked up the car. I received follow up calls to make sure I was happy with the car and emails from the technology specialist to make sure I understood how to use all the features. This is my 3rd Subaru but my first from Sewell and I will never buy anywhere else!! If you are looking to buy or lease a Subaru, I highly recommend William Hunt at Sewell.

Best car buying experience I have ever had! Our sales associate Jimmie Kirby took great care of my family and I and put us in the perfect vehicle (Forester!). Jimmie was extremely patient, informative, and respectful as we went through the buying process at our pace. This experience was so great, I fully intend to bring all my future car buying business to Sewell dealerships.

I recently had a oil change service for my 2019 Subaru in this dealership. I was shocked by the oil change price. I was not advised in advance and they told me to pay around $80 for oil change and advised me to change my cabin air filter for $71.67. I recently moved to this area, and I did my last oil change by around $49. My car is only 10,500 miles and they didnt explain and they didnt show me my cabin air filter for advising me to change. My friend bought a Subaru in other dealership and they did offer a free oil change for new customers. Staff there are generally friendly, but I just felt disappointment for the service part.

Im a transporter. Maggie was very pleasant and helpful directing me to Sewell for cars delivery.Thanks Daniel for professional and genuine nature. Sewell folks make even me The Trucker feel comfortable doing business there. When Im able to afford another car purchase I will buy fromSewell.

Sarah Halverson is an exceptional Sales Associate at Sewell Subaru of Dallas.Her collaboration and passion for customer service remained constant throughout the sales process.Sarah demonstrated a deep caring for the satisfaction of customers and leads with strong character and integrity.Sarah is a great asset to the company and a dynamic and effective Sales Associate.She is truly amazing.Thank you for your commitment to customers and all that you have accomplished.

I brought my 09 forester in because of a clunking noise up front for a $99 inspection. It turns out it was just some loose bolts. They gave me a loaner car free of charge while they inspected and had it fixed and didnt even charge the inspection fee at the end of it.

My wife and I recently had the privilege of working with Sarah Halverson on the purchase of her 2021 Subaru Outback. Sarah is the ultimate professional. She walked us through each step of the process and kept us informed every step of the way. Sarah found the exact vehicle we wanted, guided us through the online appraisal process, and presented the numbers to us all through email and text. She could not have made it any easier for us. When we arrived at the dealership the car was ready and full of fuel. After signing some documents Sarah spent an hour going over the features of the car with my wife. The Safety features incorporated in the Subaru are nearly overwhelming and amazing at the same time. On my wifes first commute home yesterday, she set the cruise control and did not have to touch the brake or accelerator on the 15 mile drive home in rush hour traffic until she exited Interstate 30. I highly recommend the Outback Limited and recommend Sarah Halverson even higher. Our experience with Sarah and Sewell Subaru far exceeded our expectations!

Awesome dealership great advisors but I had my outback serviced here a couple days ago and it seems like the tech taking care of my car left some oil on it, to help you : look at passenger window look down pass the chrome molding and you’ll see some oil stains, but other than that good visit to this dealership everyone treats you like a rockstar

My son purchased a 2020 Subaru BRZ from here and it was an awesome experience. Andrey the salesman, and Michael the finance man were awesome. Everything was pretty much worked over the phone and internet. When we arrived here, he drove it, approved it, signed papers and we were off. I love purchasing my vehicles in the Dallas area. Thank you Sewell Subaru!

This was absolutely my best car buying experience ever. Every associate was friendly and welcoming as soon as we walked in the door. We worked with Jim, and he was patient, knowledgeable, and nice. He did everything he could to help us decide and to get us the car we wanted. The cost was reasonable, financing was quick and easy, and we had our car the next morning with the add-one we requested. I look forward to having Sewell Subaru as our service providers for years to come!

My wife and I just bought a Subaru Ascent here from Paul Harding, and we had a great experience. Nobody was pushy, and they lived up to their reputation of focusing onCustomer Service. They were out of gas the night we bought the car, and Paul followed me to a station to fill up the car to ensure we had a full tank.

I purchased a 2012 Honda Odyssey Van at Sewell Subaru recently.Mr. William Hunt was my sales rep during this transaction. I had an excellent experience with Mr. Hunt because he was very professional and honest in all of our dealings. He represented the company well as he walked me through every situation. Whenever/if a problem arose he was always willing to fix it immediately. I thank Mr. William Hunt for making this dream come true for me. Happy Sewell Customer for life.

Ryan in service is great! I will be sure to return, would recommend him to anyone.

Worth driving from Tyler to get a better deal and a better experience. I was prepared to battle, negotiate, suffer through sales tactics and hackneyed one-liners (thats how it is in Tyler with Peltier). Instead it was strangely pleasant, no dirty tricks, easy negotiating, mutual respect, and overall as painless as I could imagine car-buying to be. They gave a generous valuation of my trade-in, and a good deal on the 2020 pre-owned outback we bought. My wife and I celebrated saving a good 1500$ by treating ourselves to a nice dinner in Dallas before heading home. If you shop with Sewell ask for Sarah Gilliam, she was incredibly helpful and kind throughout the whole process.

Professional, fast and did a great job fixing a not so common problem. Was a breath of fresh air finding professionals.

If youre buying a car in Dallas, go to Sewell Subaru and ask for William Hunt. You can not get a better car buying experience. He made everything simple and really tried to do everything he could to make me feel welcome, save me money, and answer all the questions I could throw at him. He made it even more special by throwing in complimentary model-specific all weather mats and a nice Subaru hat. He was very transparent and noted everything on the car that kept it from being in perfect condition, and then worked with his team to mitigate as much of it as possible. When I picked up the car, William was outside detailing it himself just to make sure it was perfect. So heres a big thanks to William Hunt at Sewell Subaru.

Taylor Haines was such a joy to work with! I felt like I was buying a car from a friend. She answered all of my questions and was accessible throughout the process through emails, phone calls and texts. I am so happy with my new car! Thank you, Taylor!

I worked with Paul Harding and couldnt be happier with my experience. We texted some on a Saturday and discussed what I was looking for. At this point I had test driven every car under the sun and been to multiple dealerships. Every time I would go to another dealership it always turned into Well if you want we can do this today, but we have to go back and forth to the manager multiple times. I went in Monday morning to let Paul see my trade and to drive. I had narrowed down my choice to a Forester and Outback. After driving them both again I asked for numbers on both. Paul was extremely accommodating and I decided on the Outback. The numbers were better than any dealership for the level of car I was getting. I walked in at 9:30 and left by noon with a choice made and Paul worked to get the color I wanted. I was able to take delivery on Tuesday where the entire process from walking in the door to driving out was exactly 45 minutes (including signing paperwork). There was no hard sell on extended warranties or add ons at financing. Overall a great experience and probably a new Sewell customer for life.

Ive never purchased a new car before, so heading in to a dealership for the first time was a daunting experience (based in part on all of the horror stories you hear about pushy salespeople and hidden fees). After reaching out on Sunday (note theyre closed Sundays) to schedule an appointment, I heard back first thing Monday morning and was set up with a time to meet with Sarah. From the moment I arrived, the entire staff was professional and courteous, without feeling stuffy. Sarah gave me an overview of the process, we walked through what I was looking for in features, and she quickly identified a car in their inventory that ticked all the boxes. The test drive wasnt rushed, and Sarah took the time to answer my questions throughout - she was great at organically bringing up features that Id otherwise not notice when I ran out of questions. Having settled on the car I tested, we started the process of trading in my old car and completing the requisite paperwork. Again, Sarah and Brad (from Finance) distinguished themselves with transparency, explaining the misc. fees and requirements of the process - at no point did I feel uncertain about what I was signing or that I was being up-charged. During delays (it takes time to buy a car), Sarah took me around the dealership for a crash course in the car & buyer after-care offered by Sewell Subaru, which is robust! Once my trade-in was valued (very fair offer) and my loan was approved, she made even more time to ensure I was aware of the final steps (license plate, insurance transfer, etc.). With keys in hand, I got a final course in the ample controls in my Forester and was on my way - all in less than 3 hours. It was a fantastic experience, and Id strongly recommend Sewell, Sarah, and Brad to anyone looking to purchase a Subaru!

Always very helpful and friendly people work here!! So glad I got my car and my familys cars from here!

Great service as expected. Highly recommended.