My experience was Great! They where so helpful and knowledgeable! My car was totaled and the amount of detail during and after the car was sent off to the shop was incredible. They went above and beyond to fix additional small things like my window and Mirror cover. The body and paint job looks amazing!! Here is the before and after, I would recommend to anyone who just got into a car accident and needing body/ AC/ paint shop and any additional car related fixes! I was very satisfied. Will definitely recommend!!

Gustavo was very professional throughout the entire process of my car repair. He kept me informed on every single detail, and I am very pleased with my results. I was in a 4 car collision and the front of my car was pretty bad, now it’s looks totally new.Very satisfied with my service.

Professional and always was available no matter the day or time there was a response to my questions. I am a very satisfied customer and thanks again for a job well done!!!

These guys replaced my motor last week, great customer service. Keep up the great work guys!!

Great job they will go the extra mile with any budget, they even did stuff the insurance adjuster didnt approve so I really recommend them, amazing service

Gustavo and his team was amazing. The customer service was top tier. From the time I called he had someone to pick the car up within a hour. He handled everything with my insurance. Everything I needed he was super prompt in replies and delivered the car before the time the insurance company told me the repairs would be done. He fixed minor damaged that wasn’t associated with the accident for FREE!! He definitely has a customer for life and I’ll be sending everyone I know to him

Great service! They were quick & covered my $500 deductible for my insurance! Will definitely be going back if needed, and referring to anyone!

Took my car here after Service King refused to work on it (something about previous damage that absolutely REQUIRES fixing, the insurance wouldn’t pay for it and they quoted me at 2-3 thousand MORE) Not only did he work around this issue, he even found extra damage from the accident that they failed to notice. He got my car back looking like new, didn’t charge anything extra and even had it ready much sooner than I thought he would. This shop works with the customer and does a great job. So much that I recently decided to take my car back after I had a de-badging fail.

Auto General collision is amazing!! I was involved in an accident and Gustavo and his team went above and beyond for me. My car looked brand new they didn’t miss any details!! He kept in touch with me and got my car back to me ASAP! My car was cleaned and ready to go the day I picked it up. I would recommend this shop to anyone and I can’t thank them enough for taking such good care of my car! I will be an returning customer for any of my vehicle needs.

When I first pulled up to the body shop I was a little bit put off because they were a lot of older cars but after speaking with Gustavo and his children that work with him I felt reassured that this was a auto professional with good integrity. I had damaged the door of my car, needed my rims painted, needed a new sunvisor, and needed leather repair on two seats and every single one of those jobs he did extremely well. My car looks like it’s brand new. He is honest and he gave me a good price. I would definitely recommend Gustavo.

I would not do business here. Whomever drives the car advertising the company is an inconsiderate driver, cutting people off and yelling out the window at other drivers. Not a good reflection of the company.

Honestly some of the nicest and hardest working people I’ve ever worked with. Did above and beyond to fix my car, which would have cost me and arm and a leg somewhere else. Great work and trustworthy. Wont take my car to anyone else!

Take your vehicle elsewhere. Shady company. They told me that they tried calling me, to tell me my vehicle was ready and told my insurance company that it was when I showed up The vehicle had all of my parts from the repair in the back. Then they just got off the phone with me trying to tell me that they would settle for the rental payment because my insurance stop paying it after they said it was ready and they tried contacting me which untrue.. then they tried to settle half of my rental and the excuse was because I really enjoyed my rental. I have better things to do than drive a rental to joy ride o on while my vehicle is being repaired. How old do they think I am 16?? What a unprofessional body shop- apparently ready just means the repairs are done not that you get the vehicle back with all the parts from the accident in the backI added photos of all of the parts in the back of my vehicleI wanted to update, a week after getting my car back I noticed a leak in my garage which I thought was oil ended up being my transmission lines were busted, I had to contact Allstate. Take my car to get repairs done with another Body Shop. I pulled my phone records no phone calls were Never received I’ve contacted a lawyer and will be taking legal action

Definitely one of the most professional, friendly and fast service! I had some body issues with my car and I was hesitant to reach out to a shop that I just found online without anyone recommending it. When I first walked up, Gustavo greeted me and made me feel comfortable and how the process is going to be including dealing with my insurance. Gustavo and his crew definitely went above and beyond to provide excellent customer service. I got my car back and it looked brand new! I HIGHLY recommend Auto General JG if you want a worry-free experience. They will definitely take care of you!

I had car accident to my Mercedes c300 2016Come here to repair they did amazing job car look and drive like newCar was ready on time very helpfulHighly recommend!

Amazing service!!!Not gonna lie, it was a lengthy process (partially due to my insurance company (Geico) being difficult to work with) HOWEVER Gustavo and his team are very courteous and highly skilled! I got my BMW back in better condition then it was when u bought it! You would never know it was an an accident! They even detailed the inside, got my leather and interior shining like new money!! I am so happy I choose them! I highly recommend, since I couldn’t leave 10 stars, here they go ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

BEST SERVICE for a great price! Gustavo and his men truly do the most to help you out with anything you need. As soon as I stepped in the shop I felt right at home and taken care of. I got my car back in no time and they were detailed. Definitely recommend to my friends and family!

Dropped off my GT to get repaired and came back and she looked brand new💪🏾

Bumper came out looking like OEM Factory even after they had to move right side back out a bit. Although paint matching was odd, they took a piece of my door handle to guarantee a color match. Truck looks great even if it was a rear bumper. Thanks

Luis is was everything I needed and more. I had a lot going on with my car, insurance(of course) and life in general. He worked with me through all of that and was very understanding. He paid my deductible for my insurance which saved me a lot of money. My car looked fantastic and he made sure I was pleased with the results. He is definitely someone I would go back to just because of how he runs his business. He cares a lot about you and what your situation is and that’s lovely to have when you’re dealing with a messed up car. Thank you a lot!

The owner is very poor at English and this complicated the whole process. Would not recommend. Go somewhere else.Edit: The icing on the cake is them changing literally all my radio presets. AM, FM, FM2 (I had Austin stations saved too bc I have appointments down there). 🙃

Had my Mercedes fixed here after an accident and let me tell you, Gustavo handled everything from my insurance to a rental car he lend me! I had my doubts, but this shop is absolutely incredible. The job on my car was amazing and in addition They covered my deductible! Definitely recommend!!

I had to get my car repaired for a hail damage and was looking for options. One of my friend suggested to get it done here. Luis was very professional and handled my queries and the process involved diligently. The hail damage repair was immaculate. He went out of the way to get the price reduced. You should definitely visit if you are looking for quality and a good price at the same place.

Great place to get your car fixed. The owner is generous and will fix anything you need done!!!! 100%

Gustavo did a great job, at good price, compared to what the dealer had quoted. Some people here have given him poor rating, just because he does not speak fluent English. That is not fair. I dont speak Spanish, but Estafanie, who is at his office speaks fluent english and helped translate and acted as a bridge, between us. She made the communication very easy.If you want to get your car fixed and if you do not want to pay a lot, Gustavo is the answer for you. I will definitely go again and recommend my friends and family to visit this shop. Just get an estimate and you will be surprised with his economical rates. He fixed suspension, break rotors and other stuff on my Nissan Altima 2010. He did a good job.

Superb job. And excellent service and pricing. I am the owner of the Jurassic park Jeep that they worked on and the staff was very detailed about their work. They took pride in what they do.i highly encourage anyone to take their vehicle here if youre interested in a makeover.

I was visiting in Dallas and had car troubles. I took my car to this car shop & I got it fixed. They were very friendly and also got my car fixed at a great price! Definitely would recommend them!

Auto General does great work. Luis and the people that work their do an amazing job fixed my hail damage and front end collision damage. The pros at Auto General made my truck look brand new also saved me money by waving my deductibles.

Wonderful place I got a job done on my car and it looked stunning! Compared to other shops the price was unmatched on how inexpensive it was.

Fast, dependable service! Would recommend to friends and family!

These ppl do not fix hail, I gave them one star because they dont do paintless hail repairThey are a regular body shop, I dont know how good there are, but the will bondo and paint the hail damage

Got into an accident my cars rear end was completely done for. I took my car to them, they worked with my insurance and took care of my deductible.They did an amazing job on my car and it looks good as new!!

I had a deductible on my car Luis talked and helped me thru the work and paid for it ! My car came out great ! He is amazing will def use him again and recommend this place !!! Thank you so much

Poor service. Poor customer service

Good Service! thanks very much Gustavo

GOOD SERVICE

They did an awesome job! Really worked with me on my deductible.

Dependable service, fair pricing.

Says one thing to get work then changes it not a good place

Fast and reliable service

Not satisfied

Very good place to get the best results in Body Shop, mechanical and electromechanical