Leslie was a great person to work with when dealing with storing and moving your belongings. I would recommend this storage facility to anyone in the area.
The property manager Leslie is amazing! She goes out her way to make sure your experience at Public Storage is top-notch!
I loved the experience I had at this location .Big thanks to Leslie who made it all happen ! She went out of the way to help me with everything ! I would definitely recommend !
This public storage is conveniently located right off the 405 freeway. One of the main reasons I am a loyal customer is because of the property manager, Leslie. Leslie is always friendly and helpful. I really appreciate her attentiveness to the customers, her job responsibilities and the property (it’s always clean).
The facilities at this storage are very good and easy to access. Leslie is very helpful and knowledgeable. She explains all that a person needs to know very thoroughly and competently.
Leslie provides excellent and superior customer service. Poor customer service is a pandemic and it has gotten worse during Covid, so it was refreshing to experience care and good customer service from Leslie. She evaluated my needs and made me feel that the long term experience would also be good. I had a few other choices that were closer, but I chose this location primarily based on customer service. Good job. Thank you.
We have been customers of this Public Storage site going on 3 years. We have been very happy with using this facility. We have never had a problem with accessing the site or our unit EVER. The staff is great, always helpful. As of late, Greg, has been super helpful with assisting us with our unit. I would highly recommend this site. The location is great.
Great and secure place to store your personal belongings. Staff Leslie is very helpful and friendly
Looked for storage today for a move & visited this located, the property was clean and staff is always friendly.
GREAT FACILITY. VERY CLEAN. WAS HELPED BY LESLIE
Leslie and Richard were extremely helpful through our process of getting storage. They were also extremely patient through all questions about different storage sizes I had. I highly recommend this Public Storage for anyone.
Leslie was very helpful! Our visit today was a breeze because of her.Thanks Leslie! :)
Leslie is awesome. Very helpful
Leslie is always helpful and my storage space is working out great for me. Im glad she always asks how Im doing
The staff at public storage are very courteous and professional. Leslie has been amazing in handling every issue that I have at this storage. I have had a very good experience at this location since two years ago
My experience at Public Storage was AWESOME! I moved in a year ago in 2019 and was greeted by Leslie at the front lobby desk. Leslie was soooooo helpful and made everything so easy. Leslies personality was friendly and gave me the ultimate customer care experience that one would expect from any business. I just moved out of my storage space, and again, Leslie was terrific. She was so helpful, caring, and made the transition easy and smooth! I HIGHLY recommend anyone considering a storage space to come here and ask for Leslie!!!
Thanks to Leslie my move to store my things in storage was very easy. She was very helpful & was always able to troubleshoot things, such as when the elevator was down. I recommend this place to anyone, your transition will be easy & if you do decide to store your things there please ask for Leslie.
One of the best public storage that I’ve been through. Leslie hospitality was amazing she went above and beyond should have more like her at every public storage. I would definitely recommend this place.
I am thankful thankful after my request a year ago regarding a monetary increase of $46 on my account Ms. Leslie has managed to gave to increase removed.. Thank you Ms. Leslie for yiur dedication and persistence to help your customers, I appreciate and thank God for you🙏
Been dealing with Leslie for some time now and anything I need or assistance with my unit she’s on top of it. She’s so nice and very respectful. I give her 10 STARS!!! Les is the best!
Leslie is an excellent communicator and property manager. She was extremely attentive and very helpful to my needs in our introductory phone call. It was with ease she told me about properties and quotes, and within 10 mins had me set up to move my stuff in at a property with a great first month deal. She was easy to speak to and it was even enjoyable.Brittany and Genesis were helpful and competent in their tour and introduction of the property. They both knew everything I needed to know about my unit and the expectations of the agreement.I highly recommend this property! Thank you !
The employees here at this address are so helpful and very knowledgeable. Especially Leslie has great personality and goes extra miles to help you. I had excellent experience with person. Keep up the good work. Also the location is very convenient.
Extremely satisfied with overall experience at this Public Storage location. It has been an essential part of our business. Reasonable pricing and great ease of access to get in and out in a pinch. Leslie is an amazing manager, verry attentively and most reliable with any assistance needed. Highly and extremely recommend
Leslie was very helpful and walked me through everything and when I forgot my passcode a few days later I was happily helped and kindly treated. I would definitely recommend this as a storage option.
Ive been working with Leslie at this location for the last few months. She always recognizes me, and knows exactly whats up with my needs. Shes handled lock changes, lost keys, new units, light bulb changes, etc.Leslie exemplifies good customer service in her ability to address an issue and communicate in detail with clarity. She follows thru! She knows this facility extremely well and has been a great help. Thank you
You couldnt ask for a better representative for your business than Leslie. Informative & capable. Great tour. All questions answered. Clean place and a friendly face! Outstanding customer service. Give that girl a raise! :)
The guy who helped me was so friendly, kind and explained everything! He answered all my questions, explained what the safest lock is, the best time to move things in and out, and advised me that I should stay with the unit I booked and not upsize, I should instead try to sell some of my stuff that Im not attached to, in order to save money monthly, since Im in between apartments right now. What great customer service! Im just so sorry I cant remember his name! Overall, the place feels very safe, even having security codes for the cars to get in and out of the facility.
I went in this past Friday to get information and a girl named Angie helped me out. She was very nice, helpful, and detailed with their rates. I haven’t had good experiences at other storage places so this was a huge plus for me right off the bat! I left with no questions, and all answers. Will definitely be renting space, once I move out later this month!
I had an great experience with this facility. The person behind the counter (Leslie) was always pleasant and professional. I rented the unit for a year due to a five room remodel at home
The place is always clean. Leslie is an amazingly competent, friendly and responsive property manager. She has made my storage experience one that I have enjoyed.
Great customer service very direct answer all my question. Explain all the condition and cost. She needs a promotion outstanding employee.
Leslie very helpful at this location. Public storage is very organized and accommodating.
Leslie was extremely helpful in helping solve any issues and was courteous and kind and made sure everything was ready to go for our moving day. thanks Leslie.
We were well served by Leslie and Greg. They showed us storage that was clean, orderly, and the layout makes us confident that we can store our things including a small upright piano ourselves. The 48 hour window to empty an 8x16 POD on the premises makes moving apprehensive free.
Great place. I wasnt here for a very long time but Leslie helped me both times I was here and I had only pleasant experiences with her and the storage facilities. It feels safe and its very clean. There were always carts available to use. This was my first storage experience and Ill be comparing the others with this time. Thanks a bunch.
Very clean and well kept location. The employees are nice and super friendly. It absolutely amazed me that there was no prison gate around the building for in and out access. More like a hotel for you precious belongings.
I stored everything from a fully furnished apartment here for 2 months & everything about my experience was great! Easy access, great space, and great customer service. Leslie was a huge help on my move-out day as well! Highly recommend Public Storage & this location.
Needed help with renting and Leslie took great care of my needs
Leslie and Greg were awesome and very helpful. They went out of their way to show us our unit and get a tape measure. Very glad we chose them
Leslie is amazing. 100% . I always want Leslie to help me because she is so great and informative. very caring, knowledgeable, caring, polite. I recommend this facility. If i recommend a friend it will be to come here. She is on top of things and i am happy that she is an employee here
Thanks for helping me out so quickly with my lock situation i appreciate it.Got right to it, explaining details she was very helpful. Thanks
Greg was super helpful and made my moving process even easier! Thanks Greg!
Leslie is amazing!!! Very helpful and accommodating. If I could give her 10 stars I would! Thank you Leslie for all of your help.
This review is long overdue, but Leslie has been great since I first signed up with Public Storage! She made the process of getting in and out really simple. Even when I needed to downsize my unit she showed different units and offered the best rate available. I appreciate her for going above and beyond!
Great customer service... Ask for Leslie
Leslie was very informative and super helpful! I recommend you all to go to her if you decide to stop by or need questions answered. She had great customer service you would not be disappointed!!!!
Best storage facility in the West side of the city. And the employees there are very courteous and polite. Leslie at the front desk is amazing and goes out of her way to help you out with any questions or Concerns u may have about the units. I highly recommend this place. Mamba out.💜💛
I came to this location to check out the prices for a small unit storage and Leslie was wonderful. She was very helpful and full of personality. She’s very knowledgeable and made sure to answer all of my questions. She’s definitely an asset for Public Storage.
Great customer service, very clean facility and easy access to unit.
I’m not sure why my review did not post earlier, however, I just wanted to say that Leslie is an amazing employee. Definitely recommend this location!
Recently moved to LA to pursue my acting career and of course I thought let me store my big furniture items in storage while I find a new apartment to rent and get on my feet, I googled the closest public storage to my hotel, saw all the great reviews and had to check it out. OMG, the place is amazing! Clean, I like the lighting, its close to the freeway. I had no issues reserving my space, loading my furniture, and getting on with my search. Thanks to the lady at the front, I think her name was Chanel, I had a great experience. She was sweet, courteous, knowledgeable, and patient with this out of down south gal! : )
I can understand why folks may not have the time to post a review of a storage facility. After all, renting storage space is pretty straight forward, right? Well, I have rented from different Public Storage facilities in the past, from up in the Bay Area while in college to the Valley here in L.A. a few years ago, and I have to say that the level of professionalism and courtesy that Leslie displayed in helping with my familys needs was impressive. She almost practically anticipated answers to questions I hadnt asked yet, and provided a variety solutions to best fit our immediate needs. She clearly knows the facility and the process very well, and that made the sense of urgency with my familys move that much easier. Couldnt be happier with the overall experience! Highly recommend them!
Great customer service .Leslie is always very helpful.
I came to purchase mattress bags for my grandmother and she always tells me about a lady name, Chanel, who is always attentive to her needs. I got a chance to meet her today while picking up the bags and she was very professional and knew all the answers to my questions. Shes an amazing worker and very sweet. Customer service skills was the best. 5 star service for sure. Will be back to purchase additional supplies.
Leslie greeted us at the counter with a smile on her face and answered every question we had. Showed us the rental unit and explained everything.What a great employee and asset she is to Public Storage. Looking forward to storing my stuff here.
10 gold stars for Leslie and this location! The building is ultra clean and customer service extraordinary. The staff periodically walks and inspects the facility insuring the safe keeping of all property stored there. Highly recommended!!!
Chanel and Leslie were awesome, knowledgeable, and accommodating. I appreciate the outstanding customer service, even when customers continued to interrupt our introductory orientation. I appreciate good people and great customer service, which is why I took the time to provide this review. God Bless
Chanel presented excellent customer service skills when I called in for a couple of questions regarding the sizes and prices of the storages the company had to offer . She was very patient and understanding. She is very intelligent and answered every question I had with very good detailing knowledge of the storage space along with the product the company has. I was very satisfied with all the information she provided to me and I do and will recommend Chanel to anyone I know who is interested in Public Storage. Thank you so much Chanel I really appreciate you. You’re very awesome and reliable.
Great service and location
Leslie is one of the best employees this company has!!! My experience with this storage facility was phenomenal. The facility is clean and well kept. Her customer service is beyond five stars. I recommend this place to anyone looking for a space. =]
Leslie was great. Made a payment here for my friend and she was very nice and helpful!
Very helpful staff. Chanel met me for my reservation, and walked me through all of the details of my rental. I greatly appreciated her taking the time to answer all my questions. The overall rental process went very smoothly, and I was set to move in my things right away.
Finally there are still nice people out there. I had a bad day and this young lady her name was Chanel was so kind and friendly. She took the time to listen and was able to answer all my questions prices,spaces and hours etc. As soon as I get my moving truck Im coming back to rent a space and all that other stuff she was offering.. Keep up the good work! I appreciate good customer service.. Just had to get that of my chest!!!!!lol😁
Leslie is an awesome employee. Always giving service with a smile! Excellent facilities
Hi here at the location on Jefferson with Leslie and Tiara. they are very very very good. theyre my favorite. they are really really helpful polite and knowledgeable. I really want to tell my friends to come here and I will come here even if I have other locations closer to my house. I want to come here because they are the greatest. I really like them, thank you so much for this comfortable Place. Very helpfulPeople and theyre good employees thank you very much 😀
Lesiie and Richard are great
Convenient location. Clean and well maintained facilities. Leslie was professional, courteous, and attentive. Service was prompt - I was able acquire my unit in no time.
Been with them since Sept ‘19. Staff is cool as hell. Extremely helpful. Would definitely recommend
Leslie and Valerie are amazing managers at this location. They are very professional and definitely showed me that I was at the right place to store. I have been a customer with Public Storage for many years and I have never met anyone as caring and proficient as these two beautiful girls. Towards the end, Valerie was helping another customer as Leslie was helping me with my paperwork & Valerie waited patiently to not interrupt with a question. This meant a lot to me because I was able to tell that they work well together and these are the two women to go to. Keep it up ladies!!! You deserve everything because of all that you do.
The property manager has amazing customer service & she has been a great asset to this company for many years now. I definitely recommend this facility.
This public storage is amazing, very clean and friendly staff!!
I recently visited the Public Storage in Culver City and received excellent client service from Leslie.I needed to find a storage room in a very small window of time, needing a large amount of space. Leslie was so committed to helping me meet my time frame, and she executed the entire process seamlessly.She addressed all of my concerns and found me the perfect space. She was patient in helping me to select all of the necessary supplies to get me started.She managed to multitask with a fun and friendly spirit. Very professional at all times. I am more than satisfied with the service I received at this location.
Leslie was amazing the last time I visited. She always takes my payment and she has great customer service. She is very informative
Came to help my friend move and Leslie was very nice and pleasant very helpful and you can tell she knows her job very well clean and up kept properly!!!
I was looking for a cheap and affordable storage place, and my friends referred me to public storage, walked in and angie gave me good rate on the space plus her customer service very excellent answer all my questions and concerns, I recommend it.
Great location, easy access, and the best thing is the service, Leslie the site manager is attentive, kind, professional and does her best to accommodate your needs, great experience all around!
A few weeks ago my husband and I needed to consolidate our storage and Leslie was so friendly and amazingly helpful during our move. She made the entire process of getting a new unit easy. We could not be more thankful.
I was very impressed with the upkeep and how clean this property was when I arrived at this Public Storage!After 4 days of searching for a space for my mothers belongings after her transitioning I finally felt comfortable with my find...Not to mention the great security system on the property was impressive too!I had the pleasure of meeting with Leslie whom was the manager of the property.Leslie was professional and accommodating with all my needs.I feel my Mothers contents are very safe now and I am at peace knowing that all is well with her belongings.Thank you public storage and Leslie for all that you have done to ease my mind and my heart...You are simply the bestHappy HolidaysJosh
Great service and nice people. Leslie the manager was knowledgeable and easy to communicate with. I was able to get a good unit quickly.Leslie and her crew will be able to help you with what you are looking for.
Leslie is amazing!!! Not only is she one if the sweetest girls i have met thus far, she is a hard working employee here at this location. She is very honest, dedicated, and cares about her customers. Leslie has patience and she is always willing to help. She is informative and always concerned about the property and the safety of our belongings. 5 star review for this young woman!!
Leslie has been amazing. I have no complaints about the location or the service she has given. Thank you leslie for all your hard work
Best storage in LA for the service. Staff is on point, Valerie is the best and the management is perfect. Leslie is the greatest of the staff I recommend this place. Leslie went out of the way to make the experience lovely. I think you should give them a try.
Thank you Leslie for your very kind hospitality and patience! You’re the best!
The customer service was awesome. The facility was very clean.
Great service and experience! Also good pricing 👌🏻
This is my second rental with Public Storage. A top notch experience! My rep, Dorian called early this morning and had all the enrollment paperwork ready for me. She was very helpful and reviewed all the details clearly and with a depth of knowledge.She gave me a great price on a unit that met my needs.The facility is easy to reach and makes loading a breeze. The elevator works well which is a big plus. I would highly recommend Dorian and this facility.
From the staff, the location, the price and the property itself I am very happy that I went with Public Storage. Chanel and another rep (female forgot her name, sorry) were very accommodating and explained everything in great detail. Thanks gals!!! M. Mourning
I’m a first time storage user and Leslie is seriously very helpful and friendly. Went into detail about sizing and pricing as well as the promotion that was going on. She helped me set up auto pay, explained the office hours and access times for our storage. Very professional woman, straight forward and knows exactly what she is talking about. Manages the place on her own and keeps it very clean. I would definitely recommend to anyone. If I could I would give her more than 5 stars, she was truly amazing!!!!
Leslie has been amazing from the very first day and all along the process.Leslie is very professional !I definitely recommend that facility !
Leslie is simply the best! She is on top of things and very together.She is personal, supportive, accommodating, understanding, solution oriented, efficient, professional & friendly!Great location and access, and well kept. We are downsizing now and she is being very helpful in the transition.I highly recommend her and this location...she should actually be the manager here !Joe
The young ladies that work there a very sweet people they are so respectable and that really makes me comfortable just coming there with a they have a smile on their face all the time willing to help you with whatever you need thanks so very much public storages public storage made me change my mind about public storages Ive been dealing with you all for so many years and this time really I really enjoyed coming there and doing business with you thank you so very much keep up the good work they are so professional.
Leslie and her team are always great. Leslie has been a great help to me. Thank you always!!
I feel safe with having my belongings there Chanel and Leslie keep the place very clean and well-organized. I would refer anyone to go to this particular Public Storage thanks ladies for making it so much easier for me.
I came In today and the property was very clean and Leslie and Eli were very welcoming to me.
Leslie is amazing. She manages the property like a pro. Everything is neat and in order. She is helpful, supportive, accommodating, and very easy to deal with.She went out of her way to help us when we were escaping the fires in Ventura. She offered valuable assistance with a great service attitude.I would recommend Public Storage overall, and especially this location because of her. Shes really got it together. Highly recommended!!!
I visited this public storage this past September. I was moving into a smaller apartment and needed to store many of my belongings ASAP. Leslie helped my boo and I finding the most fitting storage at the best price. She gave us a tour of different size spaces, so that we had a visual understanding of the dimensions of the different spaces. Leslie was a great help for us and made the process easy and comfortable.The price was so good I ended up recommending my mom to this location!
I recently rented a unit here. Leslie and Yvette were phenomenal to work with. They made things so easy. I would recommend this place to anyone looking for a storage facility.
We moved our entire apartment to a 10x13 storage unit at this location. From the moment we made an online reservation until we completed our move, Leslie was amazing. She did a great job with her follow ups, informing us about the procedures and providing all the assistance we needed during our move-in. She went out of her way many times to please us. Thats what I call a 5-star customer service. We highly recommend this location!!!
I like this place. Leslie helped me get set up, and she made sure everything was clear and that I had a good experience. Another very important feature: the elevator is fast, and the door opens immediately when you arrive on the floor. That makes a big difference when you have to run multiple loads up to the unit. Unit was clean. I definitely recommend this place, thanks!
My girl Leslie is the best! Super easy to get a unit and the units themselves are very clean. Was very satisfied with the service and highly recommend!