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Culver City Honda
9055 Washington Blvd, Culver City, CA 90232, United States
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Culver City Honda
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An
Review №1

Have used CC Honda for 6 years but I will have to find a different place to take my business. Brought my vehicle in for recall repair, dropped car off on Saturday 6 hours later they tell me the car is ready for pick-up, return car home to find that the part they were supposed to replace was in the package on the floor of the car. Contacted CC Honda with description of issue and sent picture of part. They write back bring back the car so we can see if its safe to drive, really?!Two days pass before I can get someone to agree to pick up the potentially unsafe car. They told me between 9-10 someone would contact me, so I scheduled my work day around this window. As 930a approached I reached out, to remind them to send a email or provide a call. Again at 10 and again at 1030a. Finally someone arrives at noon. Car maintenance actually gets completed this time, and they tell me they cant deliver the car to me, so either I can get the vehicle or they can deliver the next day at 8, but since I now how poorly they communicate I cant actually count on getting my car at 8a. So now its late afternoon and I work in West Hollywood, so I have to get to Culver City, so Ive lost four hours of work in the morning and two hours of work in the evening because CC Honda is run so poorly.Things happen and all businesses make mistakes but there was no owning the mistake, no empathy, no meaningful apology, no service recovery attempt.

Ca
Review №2

Had an excellent experience at Culver City Honda! The sales team (Anthony helped me out ) helped walk me through all the questions on a car I had seen online and was able to negotiate to a good deal for me. The finance team (Paul helped me out) worked quickly and efficiently to get me through all the paperwork. Overall, great experience, even in this crazy market. I’m very happy with my new vehicle.

Do
Review №3

The best car buying experience I had was specifically with Job (like “robe” with a J). It truly was a joy meeting with him and have a genuine conversation. No BS, no typical sales tactics. He was so helpful and essential in helping to negotiate a great deal. It was a little tough, but he really fought for me. Thank you Job. Appreciate you so much. Honda, you have a great guy on the team. Honest, straight forward, and an overall warm personality. Thank you a million times over friend!

Je
Review №4

Even with the challenges of low inventories Culver City Honda had the exact car I was looking for. We met with Bennie, the sales manager and made a deal. He was excellent at listening to what we wanted and needed to make our purchase happen. The experience with Bennie and Daniel was great! I highly recommend seeing them for your Honda purchase.

D
Review №5

Made a service appointment over the phone and visited on time as scheduled. They didnt have any record on my appointment. No apology, no explanation, no alternative solution. We dont have your appointment, we are busy, come back other day. Thats it. Dont care about the customers wasted time. They were desperate when they sell the car and dont care for service. Big disappointment.

La
Review №6

Great group of guys. Totally on it, to the point. No, nonsense and not your typical “car sharks”. This is my second leased car. 👍🏽✌🏽🤙🏽Thanks men❤️LP

Do
Review №7

I want to thank Benny, Edward, and Paul at Culver City Honda for a great experience. I had been speaking with other dealers but did not get nearly the same instant communication and positive attitude that we saw from Benny and Edward. As you can expect from a used car, the vehicle we purchased had a few scratches, but Benny and Edward and Carla worked diligently to make sure paint correction went properly and it was impressive how it all went down. Many thanks for Carla as well! My wife and I couldnt be happier with the service we got from them, and we look forward to purchasing our next Honda from them too! I also want to specifically thank Paul from finance for his patient and thorough explanation of protection plans and for dealing with our two kids during the process. I learned so much from Paul while finalizing our warranty coverages, and I think everyone could learn a thing or two from him. Thank you Benny, Edward, and Paul!

Vi
Review №8

Overall a great experience. My daughter wanted to purchase her first new/dealership car. Edward was our Sales Associate. He was very patient and accommodating with the different cars she wanted to look at and test drive. Very knowledgeable as well on the vehicle feature.Really bent over backgrounds to get us within the monthly payments we wanted.Omar, the Financing Manager was also phenomenal! Couldn’t have asked for a better first time experience for my daughter.

Mi
Review №9

I think the buying experience here is very hit or miss. I purchased a car here 4 years ago and it was very easy and stress free. I came in today because the dealership reached out to me on trading in and upgrading to a newer Honda. I was met with high pressure sales tactics that turned me off immediately. When I tried to leave I realized that I had left my car keys on the table and that a salesperson had taken them to a back room. When I asked for the keys they kept ignoring my request and continued try to sell me on a new car. I had to raise my voice ask the sales person to stop. They were making me very uncomfortable and once they realized that there was no sale to be made, I started getting disparaged. Total lack of professionalism.

I
Review №10

Just wanna say thank you Culver City Honda for giving me the best experience of my life as a 1st time buyer….. PEDRO who was my sales rep gave me excellent service, I would definitely refer my friends and family to this dealer and to PEDRO….With best regards Ivan Matthews

Pa
Review №11

My experience with Honda Culver City was fantastic! Everyone that worked there was very friendly, and they made sure to explain every step of the process clearly. The salesman that showed me the car I bought, Carlos Rodriguez, was very aware of his inventory. He helped me narrow down my options, and he was able to eventually help me secure a car that fit my budget. In addition, Omar was very efficient and clear on going through filling out the registration paperwork. Overall, I would recommend this dealership to any customer!

No
Review №12

This location is amazing! Jonathan was the gentleman who helped us and he was great!!! Made the process smooth for us. Everyone we came across was extremely nice! Never been a Honda person but I will definitely return in the future!

Ai
Review №13

EDWIN and his manager are the BEST. I’m telling you the best! My family has been getting our cars from here since forever, and there’s a reason for that. They are the best at getting you the best deals within your limits, and the staff were super nice. Especially Edwin, who made the whole process less intimidating and scary since I was there to get my first car with my mom, he was understanding, funny, and so so kind. Finance and management we’re also very kind, and professional. Everything was straight-forward and transparent. Very wonderful experience 🙌🏽

Ev
Review №14

I just called Honda Culver City to book my second appointment for my car service. I said hello, and the lady on the phone had all my information on hands, right on the spot she booked my appointment super efficiently and quickly. I couldn’t believe how efficient she was! Wow Honda! I’m super impressed with the quality of your customer service! Other companies should be more like this!Thank you!

Ge
Review №15

This dealership is so unorganized as if it wasn’t agonizing getting the car in the first place being there all day the hassle of going back-and-forth I was left very disappointing. Helpful Honda guyS my ass…… I was so-called approve at one price and at the last minute before hopping in the actual car the whole price change the rate everything I actually got insurance on this car🤯.I very disappointed

Ca
Review №16

Culver City Honda was amazing to lease my car. We had been to multiple Honda locations before Culver City Honda and felt the best about the customer service and how they worked with us on getting to a payment that worked for us. We worked with Carlos and he went above and beyond to take care of us.

Si
Review №17

Everyone was great at Culver City Honda. Ben, Felipe and Eduardo did excellent job answering all my question and helping me find the right car. This place always takes care of me. This is my 3rd car purchased from them and i will continue to buy cars from CC Honda. Thank you again!!

Fr
Review №18

Leased my first car from this dealership! Fredy was so so helpful and kind. He took the time to answer our questions and to get us to a price we were comfortable with, even in the midst of a pandemic & chip shortage. Would recommend coming back here! You won’t regret it.

De
Review №19

I was helped by Victor who was extremely helpful and kind. It was my first time leasing a car and he was the only sales person in 4 dealerships that told me what to look out for, to get deal points in writing and allowed me to text him my millions of questions. He also did his best to offer me a great deal when I presented other offers from dealerships. Ultimately went with them because of their kind and friendly matter / they had the color of car I was looking for. The other dealerships were too pushy and promised me “lower deals” without including the add ons that we’re necessary.

Is
Review №20

Best buyer experience ever! The staff here is attentive and informative. I applaud the complete transparency, which as a buyer gives me supreme confidence in recommending them to friends and family. Felipe is the greatest!

Ro
Review №21

Sales was great. service department is a different story. I have been turn away due to high volume of appointments. Once our vehicle was returned we were told the vehicle needed a new battery, cabinet air filter and transmission fuild changed. After talking to service manager due to purchasing the vehicle within less the 2 months I was asked to bring the car in for service. I was given an estimate time for service to be completed. 30 mins past the time frame I went to get and update. I kept getting the run around from the employees at the service department. Service Manager Carla and Daniel were very helpful and understanding.

Jo
Review №22

I made an appointment for an oil change. I showed up at 10:30 for a 10:45 appointment. By 1:00 they hadnt even started the oil change and they didnt know when it would be finished. I had my daughter pick me up since I couldnt wait all day. I returned at 5:50 to pick up my car and it took them 30 minutes to find someone who I could pay and then find someone to retrieve the car. I asked to see the service manager, he was gone for the day. The general manager was gone for the day as well.

Vi
Review №23

Michelle was absolutely amazing in helping my sister getting a car. The whole process was very smooth and pleasant.

Mi
Review №24

I called the dealer to get a lease buyout. They said there would only be tax and license fee to buy the car out. After all the numbers and credit ran they tried throwing a few extra fees plus a $1000 lease buyout fee on top. A car with a 15k payoff ended up well over 18k with all fees. This was after they already ran a 2k payment on my cc to pay tax and license fees. I told them to remove the fee and I would do the deal. They said the only way was to go direct to Honda and pay the car off. I told them I would go that route and to refund the 2k to my CC. They told me the only way to get my refund was to go back into the dealership. Now Im having to do a chargeback on my CC for services not rendered. Total waste of time. When I started the lease they also tried charging a $500 dealership fee. I was just trying to get the exact deal that was being advertised online. They acted like there was no way to remove it. After getting it in writing from another dealership, the deal without the extra fees they removed it. Was at the dealership from 4pm to 11:30 at night to start the lease 3 years ago. It took a long time over a $500 fee. This go around to buy it out took 2 hours and they lost the deal over a fee they could have removed. Not a fan of this dealership.

Ro
Review №25

I am thankful for all the help I received at Culver City Honda walking me through everything step by step. This is my second Honda I bought there because customer service is great. I rate Culver City Honda with five stars. Thanks everyone

TM
Review №26

Wow!! What an experience!! Went to another location in Santa Monica and they didn’t even have the car we wanted in stock. Called the Culver City location around closing time and they helped us right away!! Huge shout out to my guy Benny!! 5 star service!! He worked after hours to get us the deal we wanted and fast!! We will never shop at any other location Benny is the best!! Thanks again! ⭐️⭐️⭐️⭐️⭐️

St
Review №27

I was very happy with the service that I got here. I walked away happy and I love my new car. Great service.

Jo
Review №28

What I’m about to say is probably contradictive, but whoever reads hope they understand what I’m saying. Real friendly informative staff. Well accommodated, made to feel comfortable. Except for the very long wait. I had an appointment at 5:pm left at 10:12pm (5hours). Then they’re very pushy about selling you accessories and all this stuff for the car that I don’t need. Which is optional if the vehicle doesn’t already have it. It has its pros and its cons. Just want to say thank you to the sales rep. Who attended me.

Ju
Review №29

I had a great experience. Fresh helped me out and he was extremely patient with me. He made sure it was happy with my choice. I really appreciate it

Me
Review №30

Edward and Brent were lovely to work with and made the process a great one! I really appreciated their positive vibes and all their efforts! Thank you Culver Honda for your excellent service and for helping me make my new car possible!

iz
Review №31

Please consider coming to Culver City Honda for all your Honda needs. This place is amazing and thr staff are incredible. I had the pleasure of bring helped out by both Victor and Omar who made the experience smooth and very pleasant. These arent just people trying to sell you a car. They work with you to get you thr best possible prices and go above and beyond. I am a customer for life!

Da
Review №32

Job helped me with my trade in and getting exactly what I wanted. The car buying process anywhere is sometimes tedious but here everyone was cool and helpful. Management was also really cool. I left extremely happy.

No
Review №33

Kristin was incredibly helpful through the whole process! Both Kristin and Benny were extremely kind and I left the dealership very happy and in a new car. 10/10

Es
Review №34

I want to say a huge THANK YOU to Jonathan! You greeted us as soon as we got there with a smile (we could tell even with the masks on). My husband and I literally felt as if we were being taken care by a friend. You showed us around, made us feel welcomed and comfortable. The car I originally went in for had been sold 30 minutes before we got there. You offered to show us what was available and made us fall in love with the car. I cant thank you enough! It is everything I wanted and more. Thank you for taking the time, thank you for your great customer service, and thank you for helping me get my dream car! Thank you to Daniel as well for working with what we had! I highly recommend Culver City Honda. Stay safe!

J
Review №35

Kristen was amazing, she showed me a few different options and didnt pressure me into anything. The whole experience was relaxing and simple. I left happy and with a new car

Vo
Review №36

Horrible service! I brought my car for warranty repair and they ordered a wrong part. I had to spend money for Uber to pick it up. I came second time to get the fix done. They took significantly longer than they previously estimated, refused to pay for my uber and I ended up missing my meeting. This will be the last time I take my car to this location.

Ja
Review №37

Came to Honda of Culver City to purchase a car at a reasonable price and went home with a new car. Daniel the product specialist was able to educate my friend and I on the car we were looking for. Daniel helped us through the whole process and made it super easy and efficient. Shout out to Marcus in financing who made the whole signing process a breeze. Definitely recommend.

Ro
Review №38

So disappointed with the way they advertise their cars. First of all, they advertise their cars when the cars are not even ready to be sold. I drove all the way to the dealer to see a used car can I liked on their website, once I got there I waited for about 45 minutes to an hour before they brought the car to the front because he wasnt even in the lot. The car wash so dirty I couldnt believe my eyes, it had dents all over, the front bumper was almost falling off on the right hand side oh, I didnt even spend five minutes looking at it. I couldnt believe that a dealer this big would show such bad looking car. I will never ever ever set foot at.that dealer, dont waste your time and money dealing with such a bad customer service.

Kc
Review №39

Went there for a battery change and a clip for air intake tube. The battery was replaced, but I was told the clip will arrive in 2 days and when comes in, I could take my car without appointment for 10 min. installation. I called Tuesday and made sure the part had arrived and Wednesday afternoon I got there but the attendant did not let me in and told me I needed an appointment. Get your things straight, I spent 30 min. in LA rush hour traffic to get there to get disappointed.

Qu
Review №40

This place likes to take advantage of old people. My mom took her car in for an oil change. Then all of a sudden there’s a slew of things needed. She left with a $600 bill, and with me being out of state and in the car business, there was nothing I could do to stop this. I know the dealership makes most of their money in the service department but man to take advantage of someone is just disrespectful.

ta
Review №41

Culver City Honda made my car buying experience very quick, easy, and simple. My salesman Anthony, was the best! He was friendly, down to earth, and straight forward. I would recommend Culver City Honda for their next car purchase!

Ta
Review №42

Awesome service and great customer service. Beautiful cats and great pricing!

Al
Review №43

Kristen was very helpful and gave us a good deal on our Honda.

Ro
Review №44

My family is growing and we needed a bigger car. I couldnt afford a 3-row-vehicle, so I went to Honda Culver City to look for a used 2-row-SUV. I parked at the lot and when I was heading to the entrance there he was: Carlos Rodriguesz, the guy that saved my life. I explained the whole situation to him, he looked at me and said: Who said you cant have a nice and big car for your family? I think you can! Let me help you! Carlos went above and beyond, showed me all the possibilities and worked with my budget. Long story short: my family now is driving a gorgeous-brand-new Honda Pilot!!! We have comfort, space and safety! Well be in five on September, when my baby boy is due to be born. My wife, my 11-year-old boy, my 3 year-old daughter and my baby boy thats coming and me are very grateful for your great job and help! Thank you, Carlos!!!Best,Rodrigo

Ed
Review №45

I recommend to go with Carlos and finance man that really did there best with me he is the best sell mans I every meet he treated me right did everything to help me I had a really low Credit but he found a way to help me out and everything worked out

De
Review №46

One of the sales rep literally could not do the math to show us a breakdown of the costs and we were being overcharged. Would recommend going to the one in Santa Monica for better service

je
Review №47

I had the best sales experience all thanks to Shawntell! She is literally the best and helped me pick out the best car for me. I love my new car and I would definitely recommend someone to come back here to get a great deal!

Re
Review №48

I’m very happy with the car I purchased from Culver City Honda. Marco Lopez was extremely helpful and professional made my car buying experience easy. I would definitely recommend this dealership if your looking to purchase a new car.

To
Review №49

Terrific service! Edwin delivered my car over 150 miles away. Thank you!

Le
Review №50

Hi I received an email from Jennifer at Culver City Honda dealership. About a price change? I’m interested in the FJ Cruiser. So I called spoke to a woman saying she was Jennifer’s partner. I asked about Jennifer she no longer works here? I asked to speak to the used car manager this guy picked up the call internet manager? I asked for the used car manager. Ronnie picked up the call I asked if the timing chain was replaced Toyota recommended 60,000 to 80,000 miles he kinda acted like he knew this he called his tech no it wasn’t replaced. I asked what could he do with the price non negotiable I asked what’s the out the door price? He said it would be full price with an additional $2200 on top I asked why ohh we installed a GPS but really it’s a tracking device. Why Ronnie don’t you have this in your price. The FJ Cruiser was a plain Jane no extras at all. When I called I thought Honda dealership ok I can trust them NO HIDDEN COST what is this world coming to? I was on the call with Ronnie I felt like I was being ignored so I said good bye to Ronnie

Pr
Review №51

My car buying experience was amazing at Culver City Honda. Michelle was friendly and super helpful. I would recommend going to this dealership and definitely asking for Michelle for help.

Om
Review №52

Everything was great until their finance department decided to submit my information after signing my paperwork to multiple lenders after stating I only wanted to use capital one for financing and getting approved with capital one. Another car dealership with shady practices.

Pa
Review №53

Experience was amazing and smooth! Rogelio was very understanding on the deal we were looking for in order to end our lease and get us in a new car. The communication and honesty is the best thing to ask for when going into purchasing a new vehicle. I recommend going to Culver City Honda and honestly it may be a location we will continue going to. This is my second purchase from their and it is simply amazing.

Ed
Review №54

Giovanny Mendez was the sales representative that assisted me in my purchase. He was respectful, cooperative, friendly, patient, and informative. I will continue to doing business at this location due to wonderful experience I had, overall very satisfied.

Gr
Review №55

I had an amazing experience today at the Honda dealership in Culver City! Marcowas my guy that offered to help me and I’m so pleased! He made me feel comfortable and took his time to guide me in the right direction. He was friendly and thorough and I like that! Also the finance guy who was super helpful and kind. By the end of the day I felt like we were all good friends. I’m looking forward to working with them for a car for my daughter in the future!!

Li
Review №56

Purchased a certified used Honda Accord here with Ash he is the best!

Ed
Review №57

Jonathan Marroquin was extremely helpful and knowledgeable of the car buying experience. Will be recommending people to shop here!!

Sc
Review №58

Good experience overall. Purchased a pre owned Mini Cooper from out of state because of the significantly lower price on the vehicle compared to cars in my area. The vehicle was as advertised and I am very happy with the dealership and purchase. I got in a little earlier than my appointment time after I flew into Los Angeles and was accommodated. I would purchase another vehicle down the line from Culver City Honda if the opportunity presents itself.

Ya
Review №59

Absolutely the best experience Ive ever had purchasing... Anything honestly, not just a car. The GM was super helpful and kind to his staff. Ash (the salesman who helped me) an angel sent from above! He was thorough and insanely sweet. He made sure I understood ALL the features before leaving, offered me water the whole time I was there, made it his goal to save me as much money as possible, and made sure I left satisfied! I love this place. This is my second purchase from Culver City Honda, and even though my first experience was great, today has topped it all. Definitely wowed. If I can buy a car every week just to go say hi, I would. 😂🥰

Br
Review №60

My experience was top notch! Kristen was great and the whole team was fantastic. All of my questions were answered and I left out if there completely satisfied with my purchase. I highly recommend this dealership.

Ef
Review №61

Had my mother go for a quick oil change had an early appointment. Took more than 3 hours. Worst service ever. I would give 0 stars but they wont allow me 1 star is to generous

Su
Review №62

I loved working with Hoss and Kristen at Culver City Honda. After weeks of going from multiple dealerships in the Antelope Valley and playing “the game” I was so relieved to have the opportunity to find a dealership who puts their customers first. My experience was one that I will always remember and appreciate. As long as I live in this area, they will ALWAYS have my business. Thank you! Thank you! Thank you!

J
Review №63

Very helpful and respectful salesperson and overall very good experience buying here. Salesperson was straightforward about the details of each vehicle/feature and talked through my preferences without pressuring me. He was also happy to show me every car I wanted to see including various exterior/interior color options. A good day!

Fe
Review №64

Very happy with my 2021 Honda Accord lease. Kristen was very helpful and professional. She went over all the features of the car and offered her assistance with any question. Overall great experience shopping at Culver City Honda.

Pa
Review №65

The salesman Anthony, was Excellent, the process was tedious of course, however, my Son was very happy with his Car choice, also Anthony, do to the long process provided Dinner for us, I was sincerely impressed. I do plan to get my future Car from Culver City Honda soon. Awesome Experience for my Son Zionne first time Car Purchase.

Jo
Review №66

Everyone was very welcoming and friendly! Fredy Jimenez assisted me and did his absolute best in offering the best deal. He exceeded my expectations and I’m very happy with the outcome!

Da
Review №67

Really great experience here. My salesperson, Fredy Jimenez, was really helpful and friendly. He helped us find our car, gave us a very detailed and easy to understand description of the car and everything the car had to offer. Really professional and definitely above and beyond service.

fr
Review №68

Excellent service very satisfied with my car. I will recognize my family and friends. Hector was very helpful and patient.

Di
Review №69

Easy and best prices. Ask for salesman Ash and manager Rudy. They have done right by me twice so far!

am
Review №70

Rogelio was a great help! I really recommend this dealer and if you are looking for a car go to him! He will make sure to hook you up with the best! They stayed with us even after closing and made sure I left happy and taken care of with the car I wanted ! 😊

ol
Review №71

James, Tony and the manager that helped me were amazing. They made me feel welcomed. I strongly recommend them.

Ga
Review №72

I’ve worked with them over the years and Hoss is fantastic at getting you the best deal quickly. He’s honest and transparent if you ask him to explain what’s going on. Mayra also helped me and she was able to get me everything I wanted same day. Definitely should use them if you’re looking for a Honda.

As
Review №73

Very helpful staff, parking can be challenging.

Mi
Review №74

Great experience. Painless and fast. In and out in 2 hours. Thank you.

Br
Review №75

Came in for a oil change… tucked myself in a corner to get some work done. Salesman was WAY TO PUSHY! Kept disturbing me while I was working, even after I told him my car was being serviced. Back off!!

St
Review №76

DO NOT SELL YOUR CAR HERE IF YOU HAVE POSITIVE EQUITY!!!! Take it to Autonation, CarMax or even carvana where they pay you same day the positive equity. It’s now going on 7 weeks that my wife sold them a 2017 Jeep Grand Cherokee and still no payment. Repeat it is not worth selling your car to them.

Jo
Review №77

Giovanni was amazing and yeh has helped me out over the years with my last 2 leases !He finds the best prices for you and goes above and beyond !

Ar
Review №78

They charged me more money than what was on the invoice for my service. I have tried in vain to talk with them about it, even contacting the service advisor I worked with (His name is Sal) but no one has returned my calls/messages, and they keep transferring me to voicemails.I won’t be returning. I will have to report the fraud to my bank now.

Ja
Review №79

Had a great experience dropping off my lease here! Jonathan M. was so helpful and kind during my visit. Would recommend this dealership!!

Ve
Review №80

I experienced great service and wide open transparency throughout the buying process. Highly recommend Ash as the sales rep to go to. He let me thoroughly test the car until I was satisfied. Havent put any real miles on the new accord yet but was assured (through service documentation completed at that store) that proper inspections and maintenance items were completed for my peace of mind.

ed
Review №81

Jonathan Castro gave me the best customer experience a customer can ask for. I will definitely recommend anyone looking to buy a new car ask for him he will take care of you.

Mo
Review №82

Hoss, Paul and Myra were nothing short of amazing! Incredible service. So helpful, kind and made the car buying experience pleasant and easy! Awesome down to earth people!

Po
Review №83

Resealable prices. Great service. Knowledgeable staffs. I’ll definitely recommend this dealer.

Ro
Review №84

I was very lucky to have Carlos assisting me with getting a car! He was incredibly patient and answered every question I had.

G
Review №85

Hands down greatest service and to top it off great deals. Next minivan purchase will be here for sure.

Em
Review №86

Everything about financing my brand new 2021 Honda Accord was perfect thanks to Victor.

Yo
Review №87

The whole team at Culver City Honda are AWESOME!! I am very critical and I only have praise for everyone from the salesman Ash to the manager Hos and the finance department Marcus. I was in and out with my car, the best price and all docs complete within 1 hr!!!! Keep up the great work.

Al
Review №88

I was greeted by a friendly staff.The GM came and introduced himself to me.Sales mgr very friendly. Sales person very friendly. When I emptied my trade in I left $$in it and Johnathan returned it to me. However I later found out that I could of gotten 12 to 15 thousand miles per year I was told that Honda no longer offered the 12,000 miles it went down to 10,000 per year. But what can you do once paperwork is signed. That 1 untruth cost them 2 points. This is how you treat Senior citizens?. Once again Staff was nice. Even finance person.

De
Review №89

Culver City HONDA is wonderful! I was treated with respect and kindness and everyone went out of their way to make sure that my financial needs were met. I have been a customer for 15+ years and will continue to go back for all of my service and maintenance needs, as well as purchasing another car in the future... Thank you again for taking such great care of me!!!

Ed
Review №90

Excellent service, completely satisfied, there are very friendly. Thank you culver city Honda

Re
Review №91

Kristen S. was amazing and very helpful. She was truly wonderful!

Ju
Review №92

Miguel was really helpful and knowledgeable about everything we talked. He answer all our questions nicely. We loved our new car. Deserve more than 5 stars!!

Lu
Review №93

Great customer service! Shout out to Jonathan Marroquín for helping us with a brand new Honda Insight. A true Honda Helpful person. 👍🏼

La
Review №94

Horrible experience. No internal communication. Scheduled my appointment to buy out my lease and made it clear I wanted an oil change the same time I got my inspection. They said great, come at 5. I arrive and confirm thats what I want and they tell me the last appointment for an oil change was at 3. Then we start talking about the lease, time passes because they are taking forever to get me details. I ask why my car hasnt moved for an inspection (the service center closes at 6). They say oh well its too late now for that too.They offer me free oil changes in exchange for the inconvenience. After another hour, I go into finance. and he tried to scam me into paying for the oil changes by telling me the discount was already taken off when in reality it wasnt. We debated it for 15 minutes until he called the original rep who confirmed it.I was there for 3.5 hours for a simple lease buyout that did not include inspection. SO HAD TO COME BACK the next day.THEN the next day Im getting my service done. and the rep calls me while my car is in the shop saying I see your lease is ending soon. Do you want to look into options for a new lease? No sir, my car is literally in the shop with you right now getting an inspection for me to buy it out.the place is so disorganized

Ju
Review №95

Couldn’t have a better experience. Showed up to test drive a specific vehicle, shared the numbers that worked for me, was able to turn in a lease from another dealer, and had my new car delivered that night!

Ul
Review №96

I highly recommend anyone looking to purchase a new car to visit Culver City Honda. Amanda Ruiz gave me and my family a nice welcome and great hospitality. I was test driving the car I was searching for 5 minutes after I arrived, which was great. Once things got to purchasing the vehicle, they were willing to price match any other dealerships quote that I had visited before. This showed me that they really care about customer satisfaction and look to help their customers as much as they can.

Ca
Review №97

They are nice person a salesperson who attended me was so kind I had a good experience today at Culver City Honda dealership thanks Edwin

Da
Review №98

Jonathan, the salesman was very professional and with the help of his manager, Benny, we worked out a deal for a new lease which was very beneficial for me. Very happy with the overall experience

De
Review №99

They said it would take an hr. And it was an hr maybe extra 30 mins... And that was fine...👍🏾

Mi
Review №100

They don’t do their job right

Information
100 Photos
100 Comments
4.2 Rating
  • Address:9055 Washington Blvd, Culver City, CA 90232, United States
  • Site:https://culvercityhonda.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 424-298-4875
Categories
  • Honda dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:Closed
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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