user
Ortho Mattress
10740 Washington Blvd, Culver City, CA 90232, United States
Appearance
Ortho Mattress
Comments
Ro
Review №1

Excellent service Excellent products made in America...Cant wait for delivery.

Da
Review №2

What a stellar experience! RICHARD (in-store) and DAVID (Exec. VP of Sales) really listened to our needs, found the best mattress options and worked with us to get the bed within our budget parameters. Outstanding from start-to-finish! We left feeling like we were appreciated for our business. High quality products in a clean store, too! Would happily return and highly recommend!

Ju
Review №3

RICHARD ! Provided me with GREAT CUSTOMER SERVICE! He let me know about the SALES going on .....and the different types of matresses they have. Thank You so much for the Great Service.

Iy
Review №4

I would like to say thank you to Larry for such professional service and support. Larry was extremely helpful with quality products and was aware of how each product would suit the needs of me and my family. He was patient while we made up our minds and had plenty of entertaining conversations to address the situation. His joyful sprint and professionalism is why I always come back to Ortho Mattress. Thank you Larry for all of your help! We are sleeping in comfort!

ma
Review №5

Richard was so nice & human unlike the snobs across the street at Sit & Sleep!! I will be backThank you

Da
Review №6

My husband and I came looking for a firm king mattress and we were very impressed with David’s knowledge. He showed us everything, explained and answered all the questions we had. We went to two other places after this and ended up coming back and buying the first mattress David showed us. Great customer service and great mattresses. I recommend this place!!

Ha
Review №7

Hey guys, found this amazing deal out at this store. I have been looking for mattress at many stores, until I met David. He was amazing and helped me to get a best deal on my dream mattress. I was running on a tight budget, and he really worked hard to get me the best mattress worth many dollars to fit in my budget. Really great savings for me. Would highly recommend going to this store.

Sa
Review №8

I went to Ortho Mattress on Washington Bl. in Culver City the last weekend of April. It was around 2pm when I got there. I was immediately greeted by Z. She was AWESOME!!! She was professional and yet very friendly. I told her that I needed to get a full size firm mattress set and that I wanted it delivered the same day. She helped me select a set that was just right for me. She was able to get it delivered to me before 9:30 that evening. And to top this great customer service off, the delivery guys were very nice and accommodating. I asked them if they would move a bed frame into a different bedroom and put the new set on it. They said that they would do it. They were in and out of my house in 12 minutes. They put the frame back together, placed the new mattress set on it, took out the old mattress, and cleared away the wrapping from the new set, all within 12 minutes. That was totally unexpected and great. My total experience with Ortho Mattress on Washington Bl. in Culver City Ca. was very, very good.

Ti
Review №9

Came here looking for a new bed for me and my fiancé. David was BEYOND helpful and we are leaving with a mattress that works for both of us, which is a miracle in itself. Definitely come here next time you need a bed. Got a great deal too! Thanks guys!!!

Ti
Review №10

We had a great experience here!! Richard was super helpful helping us find the perfect mattress and we got a great price too. Definitely check this place out if you’re looking for great service and a fair price.

Gi
Review №11

Just had the best mattress shopping experience of my life! Danny is super chill, friendly and nice, and made things super easy for me to find my new mattress!! He’s the real deal and really knows what he’s doing! Wasn’t looking forward to go Mattress shopping, but now I’m super happy that I did and met Danny in the process! I’ll for sure be coming back whenever I’m in need of a new bed!! If you need a new mattress you MUST come here, for serious!!

Ma
Review №12

Just bought our mattress from Larry. Great prices and high quality! Thanks Larry for being so helpful.

Be
Review №13

I going through old papers when I came across a $75 gift certificate that I just knew I wouldnt be able to use. However, I stopped into the Culver City location and was greeted by Dave. When I showed him the certificate he smiled and said, sure you can use this!After trying out a few pillows, which I badly needed, I ended up getting a great pillow and only had to pay sales tax! Yeay!!Thanks, Dave, youre the best!

Sh
Review №14

I absolutely Love my mattress!! Thanks to the Knowledgeable sales person Eric who helped me pick out what’s best for my medical condition!! No pressure to purchase and great prices, would highly recommended to definitely see him If looking for a mattress. Thanks will see you in 8 yrs or so😊

ga
Review №15

I was recently at the Ortho Mattress Culver City store on Washington Blvd, I live in Florida part time and was visiting family and friends in So. Calif, my Godson was looking for a new mattress, so we went to this location near Sony Studios and met salesman Richard G., Richard was very friendly and knowledgeable, he explained all the options that we were looking for regarding your product line and pricing. I definitely recommend this Ortho Mattress location for great customer service. Thank you, GA

An
Review №16

Great place to buy a mattress. They have great products and good prices. They have great Great customer service. The person, who helped me out, was Daylene. She was on top of her game. She answered all my questions and knew exactly what I needed. They don’t try to sell you products that you don’t need just to make an extra dollar. They directed you to exactly what you need. Great products, great prices, and amazing customer service.I’ll be buying all my mattress from here and on.This is the place to go!!!

Br
Review №17

David was absolutely amazing. He spent the time to find the best deal in town and was super patient. 100% recommend him to everyone who comes in!

A
Review №18

Danny was super helpful helping me find a mattress that makes me happy and fits my budget. He was not pushy at all— it was by far our best shopping experience after trying the big box stores. Highly recommend coming here!

Ky
Review №19

Ive had serious hip issues throughout my adult life, so purchasing the right mattress for me is vital. Danny went through all the different options with me and was supremely helpful. Thanks Danny!

Be
Review №20

I had a great experience purchasing my mattress here! Richard was super helpful in recommending different mattresses for me to try and made sure that I spent enough time on each before I decided what I thought. I spent a lot of time going back and forth between mattresses, and Richard was totally patient the entire time and didnt rush me at all. In the end, I was debating between a more expensive hybrid mattress and a memory foam mattress. I ended up going with the memory foam because it felt just as good if not better to me, and Richard didnt pressure me at all into reconsidering the more expensive hybrid. He was clearly concerned with not just selling a mattress to me, but selling one that I like the most regardless of the price.I highly recommend this Ortho Mattress location to anyone looking for a new mattress but not totally sure which one to go with yet. Richard is awesome!

An
Review №21

Richard was fantastic! He gave me a very warm welcome and helped me pick out my mattress perfectly. I felt very comfortable and the atmosphere was chill. I highly recommend Ortho for your mattress needs!

ri
Review №22

Very nice store and salesperson Richard was very knowledgeable and helpful too. Great prices on Ortho mattresses. Must visit for new mattress!

Da
Review №23

Nice low pressure environment. Willing to make deals unlike other places I visited. Purchased here after visiting a few competitors.

an
Review №24

Had a great experience here. Lots of choices for solid beds at a reasonable price. Danny helped me pick out the best mattress for my needs. Very pleased.

Sh
Review №25

Just purchased a mattress with David. I’m super excited to sleep on it after having our current mattress for over 20 years! David and Richard were super helpful and not pushy which I truly appreciate.

as
Review №26

I had so many questions answered about what the perfect bed was for me. Just moved in town and got same day delivery! Danny was very nice!

Sa
Review №27

Wonderful experience. David was very knowledgeable and helped us find the best quality mattress for my needs given our budget. Thank you!

La
Review №28

David was amazing with his customer service! He was friendly, helpful, and knowledgeable. Would definitely recommend when looking for a mattress.

Ir
Review №29

Perfect experience with David, he helped me with picking and getting the best mattress for the best price. Perfect service and good explanation. I will definitely recommend this place.

vi
Review №30

David, the EXTREMELY nice, considerate, and knowledgeable sales person at this location, helped me pick out a mattress as well as find a deal even better than I could have possibly imagined! I was extremely thrilled by the time I walked out - who would’ve thought picking out a mattress would’ve been such an intimate process?

Tw
Review №31

This was a one stop shop! Professional, knowledgeable & personal service. Our salesman, David even got us an extra discount for price matching!!! :-) They are highly recommended!

Br
Review №32

Went to this store with high expectations and they were exceeded! Daylene was the greatest employee I have ever had the pleasure of encountering and she answered every question with knowledge and confidence. I loved her positive energy and smiling face when I walked through the door. I will be coming back to this store specifically to be helped by her. Thank you Daylene!!!

He
Review №33

The sales girl, Daylene was very helpful and really made this process easy and quick. This location provided many options and she was able to find the one that fit my comfort and needs best. Thank You Orthomattress for my good nights rest.

Da
Review №34

Not as experienced when it comes to what Im looking for in a mattress but thanks to Daylene for helping me out and providing amazing customer service and great options I was able to walk away a happy customer and well rested sleeper!! 10/10 recommend!

Ma
Review №35

Danny was amazing! Best sales person I’ll ever meet! Amazing hair! Unreal, mattress love!

Gr
Review №36

Love the custome service! Richard is great! Got a queen mattres set and got a great price. You should visit Ortho Mattress if you need a new bed.

da
Review №37

Shopped everywhere to find a cloud like mattress. Finally found one and didnt have to break the bank! Danny made the process super easy!

it
Review №38

They have a very kind man working there. And they have good matresses and good prices too. A+++

Sh
Review №39

Good location, parking & a good sales staff

ma
Review №40

Loved the store, Daylene was great with helping me figure out exactly what I wanted! Going to be recommending this place to friends!

He
Review №41

My fiancé and I went mattress shopping today which can be difficult but David made the experience really enjoyable, personable and allowed us lots of time to make the choice of our preference. Would definitely recommend.

Is
Review №42

Awesome customer service from sales associate Daylene. The process of purchasing a mattress was quick and simple. I will definitely refer my friends and family to Ortho Mattress where they can find Daylene for assistance.

da
Review №43

Love the no pressure ease of purchase. I literally just bought a hotel style bed! Danny rocks!

Gr
Review №44

David at Ortho was fantastic. The experience was quick and painless and I was able to get the mattress I wanted and all the necessary help and advice.

Da
Review №45

Richard was awesome today! Gave me a great deal ! Nice balloons outside gave the place some spunk

cl
Review №46

Richard was a great help in selecting a twin mattress for our son. We walked away with the mattress that our son liked very much,

Ma
Review №47

Who knew buying a mattress could be painless and informative! Thanks Danny for helping us out and we love our new Aireloom!

De
Review №48

Went in looking for a Tempurpedic Mattress, and Richard was fantastic in helping us choose the right one for us. I definitely recommend this place!

E
Review №49

Great service and constomer support, felt comfortable purchasing my new bed from ortho!! Would not hesitate to stop by again! Thank you daylene once again very satisfied with my purchase.

Ju
Review №50

Darlene is very helpful. She provided an excellent service.

Da
Review №51

Wow Danny was awesome! Best place around to buy the mattress of your dreams!

Je
Review №52

These guys are the best! Danny made buying a mattress painless! Their same day delivery really saved the day for me!

Sa
Review №53

They sell middle to high end mattresses and are not the cheapest. They advertised fifty percent off select mattresses but turns out they only had three mattresses with that discount out of dozens and dozens. They are helpful in recommending types of mattresses but take the time to try out their cheaper models because I found some comparable to their more expensive models. Also visit sit n sleep across the street.

Sp
Review №54

Stephanie was a great saleswoman, answered every question. Looking forward to my new mattress and base. Thanks Stephanie.

Ni
Review №55

Great place to get a bed! Excellent service and conversation. Thanks, Danny and David! :)

ra
Review №56

Friendly salesman (David), help me to find a mattress suitable for me.

De
Review №57

Daylene was such an amazing salesperson and got me the bed I was looking for!

wa
Review №58

Danny gave me a great deal on a mattress! Easy peezy! So glad I stopped in!

Jo
Review №59

Danny was awesome! The quickest transaction I’ve had in years.

Cr
Review №60

Dave and Stephanie were amazing and very informative! They both made buying a mattress set easy!

Na
Review №61

Great place to get a new bed.David was very helpful- highly recommended.

Al
Review №62

Daylene did an amazing job at assisting me!! Got the mattress I needed and makes my back feel better since I have back problems

Om
Review №63

Thanks Danny! Great experience! I got an awesome bed!

Ro
Review №64

Bought a new firm mattress at this location. Danny the sales representative was great and very informative!

be
Review №65

Great selection of memory foam mattresss. Danny helped me find the right one!

We
Review №66

Daylene was an excellent sales associate very knowledgeable and very helpful

Ru
Review №67

Quick and easy service - we knew what we wanted and David was knowledgeable and offered clear, no-pressure advice. Have not yet slept on the mattress to confirm it’s long-term quality.

Ja
Review №68

Sleeping on the mattress of my dreams, every pun intended!!!! Danny helped me pick out the perfect bed and the process was painless!!!

LL
Review №69

Danny was incredibly helpful, and I got the perfect mattress for a great price.

Mi
Review №70

David, our salesman, did a great job providing a comfortable mattress purchasing experience - no pressure, and showed us exactly what we were looking for. We’ll be back when it’s time to get a new mattress!

Ma
Review №71

Danny was amazing! Thanks again Ortho you guys are great!

Ta
Review №72

Our sales guy was amazing. Knew what we needed with just a bit of convo and was very professional and personable

mi
Review №73

Nice service, clean atmosphere and a knowledgeable staff named Daylene, helped us get what we wanted. Thanks Ortho

Ri
Review №74

Danny was amazing! Great service! Awesome!

Be
Review №75

After coming to yelp for assistance in a new bed, we headed to Ortho. The sales process was extremely easy and care free. I was sold a very expensive bed with adjustable base with the pitch that this would be the last bed we would have to buy! Wrong! Less than two years later the bed is sinking and we wake up in extreme back pain.Just before the 30-60 day return window we confirmed the mattress firmnesss would not change and we were insured by our sales person that the firmness does not diminish with time. Wrong!We followed Ortho protocol and had their outside vendor come inspect the bed. They found clear sagging and indentations in the mattress....but per Ortho the depth of the differentials is not enough to warrant a replacement.Given the extreme pain we are in, we will have to buy a new expensive bed.

da
Review №76

Wow! I was so amazed at how well Daylene was able to help me, I couldn’t ask for a better time mattress shopping

To
Review №77

Jazz music, good vibes, good beds and Danny is super knowledgable!

cy
Review №78

Danny made this so easy! The best!

Ta
Review №79

David and Danny were great - very helpful - no BS. Sure did buy a bed at this bed store! 👍🏼✨

ja
Review №80

Got a great deal on a mattress and box spring! Thanks Danny!

Ga
Review №81

David was very knowledgeable and friendly. I felt completely satisfied with my experience.

Ca
Review №82

I didnt realize that shopping for a mattress would be so hard. I bought a leesa mattress online that didnt work out. Finally came into Ortho and purchased a serta. Couldnt be happier, thanks Danny!

Ta
Review №83

What a great experience thanks to Danny!

La
Review №84

Danny was awesome and gave the best deal ever!!!

Al
Review №85

Because people were helpful and not pushy

Ae
Review №86

Thanks Danny you’re the best!!!

Ho
Review №87

Good store, limited parking

Pe
Review №88

Danny was great!!

Ya
Review №89

Good service

Er
Review №90

Eric was amazing

Si
Review №91

Larry helped us a lot 👍🏼👍🏼

Information
7 Photos
91 Comments
4.8 Rating
  • Address:10740 Washington Blvd, Culver City, CA 90232, United States
  • Site:https://orthomattress.com/stores/ca/los-angeles-culver-city/55
  • Phone:+1 310-845-9328
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations