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Jax Auto & Tire
5220 S Illinois Rte 31, Crystal Lake, IL 60012, United States
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Jax Auto & Tire
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Sh
Review №1

I had issues with my brakes after a road trip vacation. I took my car to a dealership and was quoted $580 to do the service. Jax was recommended to me and when I called I was quoted less then $300 after taxes. I was able to make an appointment quickly and the actual service took right around an hour. The owner was very professional and personable. I have recommended this business to many friends and coworkers since my visit.

Ma
Review №2

Jack is always very friendly and pleasant! Extremely accommodating and punctual and I never feel like they “find” other work that needs to be done. I have been going to Ajax for several years and will continue for many more!

Da
Review №3

We were in town from Indiana,, 7 hours from home and had engine trouble.. Jax got our Dodge Ram in, diagnosed the problem and fixed it for a reasonable price in less than one day after two other shops turned us away. 5 star ++

mr
Review №4

They got my vette in & completed promptly so i could leave on my multi state drive . Which by the way was mechanically uneventful! They get all my auto repair business when im in Illinois.

Na
Review №5

2nd time used, both a great experience. Just feel like I’m in good honest hands. 👍🏼

Ca
Review №6

Jax took care of my brakes & pads one month and the next month, had new tires put on my Jeep. ALL REASONABLE PRICES!!! I DEFINITELY would recommend Jax Auto & Tires!!!

Ro
Review №7

Jack runs an honest, reliable shop that you can trust!He will give it to you straight and make suggestions, but wont have you do unneeded work.

Ca
Review №8

I am very pleased with the high quality of work received.

Ch
Review №9

Ive always leased my car and havent owned a used car in a long time because I hate the maintenance of wear and tear on anything other than an oil change. I recently purchased a used BMW x1, and the brakes seemed off after 9 months. The dealer told me I should replace all the brakes. I prepared and saved and decided to have Jax do the work. They called me to pick it up and said the back brakes didnt need to be replaced and saved me $$$$. This is a great auto repair shop! Honest, not extremely expensive and so close to my house. Thanks Jax!!!!

Jo
Review №10

Always great service and a strong member of the community!

Eu
Review №11

Great service and honest work. We use Jax for 5 years for all our cars. We highly régimen them.

Tr
Review №12

Wonderful mechanics! Their pricing is very reasonable and they are genuinely concerned for your cars safety and reliability.

Di
Review №13

He always gives us a great deal on work and gets our cars done fast. Recommended!

Je
Review №14

Friendly staff and very easy to work with. Had no hassle getting the work I needed done. Worked with me to ensure I was happy with my finished product.

Ka
Review №15

Great service, found problem right away, They were very helpful. Recommend highly. My new auto repair shop near me.

Je
Review №16

Great quality service, new to Crystal Lake and had rear bearings replaced and a new battery installed on 2 cars,

Ar
Review №17

I was able to get my car in quickly and was repaired in a very timely manner! I will always go back to Jax for my auto repair needs!

Ma
Review №18

I am so impressed with the quality of service and pricing on new brakes for my BMW 328 I sport!! JAX saved me over 400.00 and I received the same brakes as I would have had the dealer!! Beat of a is the owner is kind and considerate taking the time to explain everything to me. Thank you JAX I will be back!! Love & Light... M

Sh
Review №19

Very helpful and great service.

ju
Review №20

Excellent service!!! Above and beyond!!!

Pa
Review №21

Jack was AWESOME!! His employees are friendly too!! Waiting room so comfortable and clean!! This is my new Mechanic!! Very reasonable pricing!! You will not go anywhere else once you come to Jax THANK you JACK!!

wy
Review №22

Much cheaper than the dealer for the same work. Easy to make an appointment online. So far so good on the repairs. I will keep coming back for service and have recommended them to family and friends. Nice job guys!!!

Je
Review №23

Run like a well oiled machine.

Va
Review №24

Jax auto is the only place we trust to work on our cars. They are very honest and always quote way under any other auto shop. Very reasonable prices and great service! Plus my kids love the free video games and free popcorn!!!

Ju
Review №25

I have been looking for a mechanic that I can trust and finally that happened. I wont go to anyone else for vehicle advice Very reasonable prices and very knowledgeable teams is why I only trust Jaxa on my cars. The best in the industry hands down.

Ge
Review №26

Great service at a fair price.

Ma
Review №27

I should of come to Jax years ago. Excellent pricing. I needed an oil change and brake work and took a chance on a newer repair shop nearby on Route 31. Im so glad that I did. Walked in and was warmly greeted by the owner Jack . The atmosphere is unique and reminds me of a coffee shop seating area. Easy place to hang out with TV and arcade games while the car is getting fixed. Jack asked if I needed a ride as well since my car was going to be in for a while. I left the car and waited for the normally dreaded phone ring. Jack called with no suprises with exactly what we thought my car needed. I appreciated the honesty and highly recommend Jax to get your brakes and oil change done.

Da
Review №28

Great experience....professional and courteous. Work was performed on my daughters Mazda. Family business with great core values. I would highly recommend that you make JAX your repair shop. Bumper to bumper they’re the best!

DB
Review №29

Be careful. Went in for an oil change and they told me I needed all 4 ball joints done IMMEDIATELY. I brought it to another shop for a second opinion, and they said 2 of the ball joints were actually pretty new, and i only needed to replaced 2 of the uppers.Good customer service and a cool lobby... but I wont be returning.

Ed
Review №30

Excellent customer service: Integrity, respect, and good quality work. Highly recommend.

Ma
Review №31

Jax repaired an ongoing oil leak on my vehicle. I had my car in a couple of times to my previous mechanic and they could not find the leak, despite some costly repairs. Jax diagnosed and repaired the leak immediately. They have attention to detail and get the job done right the first time. Great work and service! Competitive and fair pricing. I will use Jax Auto in the future for all my car repair needs. I highly recommend Jax Auto!

Ji
Review №32

Was driving through Crystal Lake when my Chrysler mini-van lost all coolant and overheated. Limped it to Crystal Lake Chrysler Jeep Dodge, the service manager there got me in right away and was very polite and helpful. Was told a rusted coolant line was the source of the lost coolant and needed to be replaced along with the water pump for an estimate of $1100!! I declined the repair, drove 3 blocks north to Jax Auto. They got my vehicle in the shop and about 1 hour later had repaired (not replaced) the leaking coolant lines and said the water pump was fine. Cost of repair $108, just under 10% of what the Chrysler dealer wanted to charge me. Thank you to the folks at Jax Auto and Tire for running an honest business!!

No
Review №33

Had a sidewall blowout on 31 passing thru town and pulled in after seeing the high ratings on here... they were AWESOME! Got me back on the road with a new scoot in a half hour for basically pocket change. Highly recommend.

Di
Review №34

I definitely recommend JAX to anyone who is looking for an honest, reasonably priced repair shop. Awesome service, (above and beyond what I would expect), everything was explained in terms I could easily understand and the cost of my repairs was honestly less than I had anticipated. I couldnt be happier!!!

St
Review №35

Jax does an awesome repair job! They worked with my extended warranty company and got the repair covered! I just paid my deductible! I highly recommend these guys! Everyone is professional and know what it takes to take care of the customers concerns!Great job guys!

Da
Review №36

Ive been taking my car and van to Jax for 2 years. Great guy, quality work, excellent and fair prices. Waiting area is comfortable. Ive always found it hard to find a trustworthy, mechanic but I trust Jack.

na
Review №37

Great service and friendly.

Ju
Review №38

The first car shop where I dont feel ripped off or disrespected. This is a struggle for a young women, tragically. Jack is so friendly and warm, keeps you up to date with everything, and always very honest and upfront about services and prices. It is such a breath of fresh air to have a mechanic shop that will do just that. I will not be going anywhere else!

Pa
Review №39

I was quoted over $3000 by another shop to fix the wifes van, took into Jax and they did an inspection and $800 later, it drives like new.

Pa
Review №40

I visited Jax Auto a few months ago for a timing belt and a few other repairs like ball joints, control arm, etc. My car a 2003 Mitsubishi lancer OZ Rally edition had 334,544 original miles on it with original clutch and timing belt. Only minor repairs ever made which falls under basic maintenance. The Lancer we refer to as The Peach Mobile after Its original owner. Well I give the owner and workers at Jax a perfect score A+ work performed as we are over 341,000 miles on it and it runs perfect and sounds light a cat purring at idle. Being a Hampshire resident I have no problem driving the half hour drive to Crystal Lake, Illinois for a complete oil change and a look over of the Lancer for potential problems due to age, and everyday driving use. Yes I have a long drive to work and miles increase by average 500 miles a week, but I have not one worry of breaking down with A Professional Auto Repair Servicing The Peach Mobile. Thanks again to the Employees at Jax Auto & Tire Paul Fohrman......Very Satisfied Customer.

La
Review №41

Great service

Br
Review №42

Weve been going to Jax for over four years. He treats us like family and we wouldnt go anywhere else for service on our cars! Price is always right and I never feel like hes trying to make a buck. Our requests are usually last minute and if I cant get us in that day, he always takes care of us the next day!

Gm
Review №43

Fast, efficient& very clean place

Ch
Review №44

Great place for service. Honest and reasonably priced. I always have my car serviced here. They even have an immaculately clean and large waiting area, with free pinball games and free Wi-Fi. Very comfortable, short wait or long. Large screen TV and couches for the wait.

Ja
Review №45

Jack was great, kept me in the loop on what was happening with my car, they did an outstanding job (the subaru is quiet, and running great), and they stayed on the estimate. Great experience, and Ill be taking other vehicles there for major services.

De
Review №46

My 2006 kia is running like new. thank you Jax

Da
Review №47

Honest, helpful, and prompt.

Vi
Review №48

Finally found an auto mechanic I trust with my car. They are great professionals.

Bi
Review №49

Ok for tires and oil change.If your car has wheel locks check they put the lock nut back to you, they didnt for me and cost me dearly.Dont let them do do repairs at all.

Jo
Review №50

My work van broke down on the road. I Google searched mechanics. Found this place. Brought my van in. They fixed it quickly and affordably. If you are looking for a mechanic this is the place to go.

He
Review №51

Good service computer pinball machines drinks while you wait friendly .

Ch
Review №52

I have been taking our cars to JAX for repairs and maintenance for about 2 years now, and Ive always received great and reliable service. Prices are very reasonable and Im not being sold stuff the car doesnt need. Service/repair is done when promised and they stand by their work. Waiting area is spacious and comfortable. I trust JAX with all my car repair needs. JAX is the kind of auto mechanic I was trying to find for a long time and Im very happy JAX moved in here.

Ja
Review №53

Love Jax, other shops recommend stuff i dont need, these guys get it. No car lasts forever, its not a showcar, keep me on the road and keep me safe. JAX does that well in my opinion. I dont go anywhere else anymore. This place does not disappoint.

Em
Review №54

Nice staff, very good pricing and comfortable atmosphere.

Ro
Review №55

Finally found an auto mechanic I trust and love the arcade games!!

Ja
Review №56

Very knowledgeable and friendly service, extremely affordable.

Ja
Review №57

Prices are fair and they discuss options for the work that is needed.

Tr
Review №58

Awesome service, friendly, affordable and knowledgeable

Th
Review №59

Fast and friendly service!

An
Review №60

Exceptional

Ma
Review №61

Goat

Information
13 Photos
61 Comments
4.8 Rating
  • Address:5220 S Illinois Rte 31, Crystal Lake, IL 60012, United States
  • Site:http://jaxautoandtire.com/
  • Phone:+1 815-526-3552
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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