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Auto Tech Centers - Crystal Lake
350 W Virginia St, Crystal Lake, IL 60014, United States
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Auto Tech Centers - Crystal Lake
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la
Review №1

A great place to get tires and brake service. Speedy turnaround and good work.

Ma
Review №2

Amazing customer service! Saved me from spending at a shady tire place that wanted to rip me off! They really turned a scary situation into a manageable one. I highly recommend them 🙏🏼❤️

Ia
Review №3

Got a walk in for an alignment and they didn’t turn me away just cause I had one bad bushing like most shops. Got in and out under an hour on a Saturday and they even credited a coupon. 5⭐️’s will return.

Br
Review №4

1st Class Service and Support every time! Fair prices and good guys!!

Ca
Review №5

Theyre the best. I wont go anywhere else. Trustworthy, honest.

Da
Review №6

Very good people prices are a little high but what do you expect this is America

Jo
Review №7

I had wheel noise in my Jeep Liberty. Auto Tech was able to replace bearing and do a brake job in 2 hours for a reasonable price.

De
Review №8

I went to get my tires replaced a few weeks ago, they were awesome! Will definitely return next time I need new tires.

Ch
Review №9

Honest and reliable, my family has been going here for years. :)

ti
Review №10

The folks over there are quick and professional

Th
Review №11

Bob was professional and courteous at the counter! Adam got her done in record time with tires and alignment! Recommend!

ST
Review №12

Needed some good tires for my Subaru Outback. Bob recommended the Goodyear Assurance maxlife. They did a fantastic job replacing the tires and balancing them. They checked the alignment as a courtesy and the car was dead on. Driving the car home was a big surprise. The ride was Superior and the car has never handled so good since the day I bought it new. The Goodyear tires are so much better then the Bridge Stone tires that came with the car new. Thanks for the great job guys!

Eu
Review №13

Excellent service!!!! Friendly and knowledgeable staff! Bob working the front desk made sure I was aware of any possible add in charges and felt without a doubt that the techs working on my car were experienced and professional. Definitely would recommend to anyone looking to get the job done right!!!

Ju
Review №14

The people were very courteous. I had a punctured tire which I thought Id need to replace. When they looked at the tire they found it could be repaired instead of being replaced. I was impressed by their honesty. It was much cheaper than the new tire I thought Id need to buy.

Ch
Review №15

I called and made an appointment for my brakes but they take walk ins. Id still call, in fact always call. Its polite for this skilled job. Good work and reasonable prices. I had a coupon in the mail for a oil change and had that done on another car. They have fast and reliable service. Easy entrance into the lot and very clean all together. I recommend.

Am
Review №16

I’ve been loyal to Auto Tech Crystal Lake for a while due to their impeccable customer service. They treat both my daughter and I with the utmost respect! They always make sure our vehicles are in tip top shape! Their prices are extremely fair too!

Ja
Review №17

Excellent service. Great people. Been in business over 30 years for a reason. I highly recommend Good Year Auto Tech Crystal Lake. Service was accommodating and very prompt.

Al
Review №18

Very friendly and helpful staff! I dont know a lot about cars and its fairly obvious but they have never talked down to me or tried to take advantage of my lack of knowledge.

Ch
Review №19

Bob and his crew are very accommodating and professional. They do great work at great prices. Their knowledge about vehicles is second to none.

Pa
Review №20

Great service. Polite, direct, and informative on repair items required. Explanation and related costs for repairs are detailed and very reasonable. Mechanics in back service area are very helpful and hands on when physically showing work to be performed.

SQ
Review №21

Take your car here! Great customer service. Excellent expertise at analyzing car issues! I really trust them!

Eu
Review №22

So yeah, I needed tires, but not just any cheap tire though. I drive alot daily. So I need a good tire for a good price. After calling around and speaking with different shops, I finally called this location and spoke to Bob. He is very knowledgeable and has been in this business for over 30 years. I told him the type of tire I needed, and not only did he find it, he also gave me a great deal nobody else was going to match or offer. He even beat out a deal I received from discount auto and tire in Algonquin. The prices at this location are beyond fair and Bob and the rest of the guys are very trustworthy and honest. If you need anything automotive go see Bob.*Side note* very clean facility and warm and welcoming atmosphere.

Si
Review №23

Its a tire place! The staff are friendly and helpful. Decent price of puncture repair and can usually accommodate such things even on busy weekends. I usually call ahead to make sure I can get taken care of. Recommend.

Ni
Review №24

This has been a great place to come for oil changes. A personable staff and very fair prices.

Ma
Review №25

Quick service, dont price gouge you, and theyre always very friendly!

Do
Review №26

My sister and I have been coming to Auto Tech in Crystal Lake for years. Bob and his crew are great. Friendly, knowledgeable and honest, they have always done a great job on our cars and you never feel like they are trying to sell you something you dont need. We wont go anywhere else.

Di
Review №27

Excellent service! Oil change, new filter and computer reset! Service was so good. I am going back to buy a battery tonight. Thank you Adam for excellent service.

Sa
Review №28

Zero complaints, this location has extremely friendly people. Answered all my questions promptly and greeted me with all smiles and an overall great attitude. I highly recommend this location and will be coming back in the future.

Bi
Review №29

Reasonable pricing, accurate diagnosis and communications. They do not try to upsell or look for problems. Always done in a timely manner.

WT
Review №30

Very helpful and knowledgable

An
Review №31

I have always had a great experience with Auto Tech. The people who work there are always friendly. They work quickly and they don’t overcharge. They will let me know if there is anything additional I need (i.e. air filters) which is typical of an oil change place but they don’t make me feel pressured to buy anything.

Sh
Review №32

Thank you for all your great work on my sons car for a reasonable price. We had purchased a used vehicle for my son. After about two weeks, it didnt start. Towed it to Auto-Tech (recommended Whiteys Towing and they put it on my Auto-Tech bill). They looked it over, told us it was the battery and replaced the corroded connections as well. I let them know that the Heads Up display and Speedometer also wasnt working, as well as, a lot of loose wires from previous owner replacing engine himself (do-it-yourself guy). Auto Tech repaired everything and got it running with-in days for a really reasonable price. They were so kind and caring too. My son was really happy. I am definitely bringing any more work their way.

Ka
Review №33

We just moved to the area not too long ago. Adam was great from the minute I called looking for info/pricing. I scheduled an appointment and went in. He is very police and friendly. This will be my place to go for all of my cars future needs.

El
Review №34

Adam was very friendly and professional. Im was very happy with the service.

Ch
Review №35

Bob from the Crystal Lake Store went ABOVE AND BEYOND to assist me and even made several calls to other stores in relation to his effort to provide excellent customer service. It’s refreshing to get good customer service in today’s day and age.

Pa
Review №36

Great service and responsiveness. Kudos to Adam.

Mi
Review №37

Excellent work and customer service. Friendly, fast and priced right!

Ka
Review №38

Whenever I have problems with my car, this is the first place I go. The staff is incredibly friendly and quick to help me when I need it. Ive become a vauled customer that gets nice discounts at this point. They are fantastic; Ive never had an issue with them!!

Je
Review №39

I heard great things about Auto Tech so I decided to go to them for an oil change. As soon as I arrived I was treated like family! Glenn is such a great guy! I so much enjoyed my time with him while waiting for my oil change! Service guys were quick and efficient, and prices are fair. Thank you Auto Tech, youve earned a life long client! I will be taking my Truck back here for other work as needed. They are full service and can do anything I need done on my truck. It is so hard these days to find ppl you can trust with your vehicle, and last night I found it! Thank you again Glenn! See you soon!-Extremely Happy Client,Jenna😀

Mi
Review №40

Stopped into the store to see if they could repair a flat I had earlier that morning. Due to the location of the puncture; they could not. Mark offered me all my options (Buy one tire, different deals on four new tires, since mine had 63K on them, etc), told me to think it over and let him know. Called about an hour later; he scheduled me for same day service for four new tires. When I arrived; the associate told me it would be about an hour and a half; which I was good with since it was same day scheduling on a packed Saturday. I was out the door in 45 minutes. Friendly, no pressure service. Highly recommend.

Pa
Review №41

Great staff that gives great service. I have been trusting them with my car for over 15 years.

Ge
Review №42

Excellent service ! Nice to find such an honest business. Will definitely recommend!

Sc
Review №43

Auto Tech does a great job on not only servicing my car, there customer service is outstanding. Ask for Bob and he will take care of you!

RJ
Review №44

Had to make an emergency stop here about a month ago for new windshield wipers, as mine suddenly started smearing the rain as it was coming down. They were the original 7-year-old wipers anyway, so they needed the change. Went to them again today for an oil change, and both times I have had nothing but the best of treatment!Both times they were quick, answered my questions fully before doing any work, and all the people I dealt with were knowledgeable and friendly. They also have phenomenal prices! I have quite a few options around me for oil changes, car repairs, etc., and it may be a bit of a pain to get in/out of at times, but THIS will be the ONLY place I go to for any car maintenance needs!

El
Review №45

I have been going there for two years now and the service has always been great. Thank you for the great service.

Ki
Review №46

Weve been bringing our cars here for years. They always do a great job and dont try to upsell you on services. Great staff and love the manager Bob.

Se
Review №47

Been coming here for a few years, and always had great service. Bob at the front desk is always helpful if I have questions or have concerns.

Ge
Review №48

Excellent customer service. Car was brought here and they were quick to repair it. Five star service all the way!

EL
Review №49

This is the place for anyone who wants to get new tires I think they do a really good

Ol
Review №50

Although I only had oil change done today I found them to be acomodating, pleasant, and helpful. While waiting, I had the opportunity to see the interaction of one of their frequent customers who was extremely pleased with the service he received as well.

De
Review №51

Thank you so much for helping me when I had my tire blow out in front of your store. Thanks Bob and techs for getting me on my way

An
Review №52

Auto tech in Crystal Lake is great! Nice people, attentive, honest, and on time. I highly recommend them for service and maintenance.

Er
Review №53

Team took care of my car and the end of the day. So appreciative of the customer service! I’ll be back.

Th
Review №54

Being in the automotive industry myself, I appreciate the professional service from Autotech. I instructed my daughter if she has any problem with her car to trust them with getting it back on the road.

be
Review №55

Really nice people here. They explain things to my wife patiently ! ( I appreciate that ).

Ch
Review №56

We are very pleased with the convenience in scheduling an appointment and the service provided.

Pe
Review №57

Service excellent except for inability to service until 24 hours after car towed to facility. Did get serviced first thing day after towing. Employees who answer phones seem to have little enthusiasm, often unable to answer questions and rely on other employees who must stop what they’re working on to come to phone. I had to tell one employee to not stop someone else’s work because the answer to my question was yes or no. Otherwise, I would highly recommend Autotech in Crystal Lake.

Za
Review №58

I called to schedule an oil change and the guy was rude, abruptly telling me that the next available appointment was 4 days away. I find it very hard to believe that a shop cant do a 15 minute oil change for several days. After telling the guy Id have to get back to him he immediately hung up on me. If this is the level of service I received by asking a simple question on the phone, Im terrified to see what would happen once they have my car. This company will never have my business. There are several other places far more willing to treat people with respect and actually appreciate their customers.

ch
Review №59

Great service. very detailed and showed me some things that needed my attention that I would not have caught

Ja
Review №60

Had a positive experience with the store. Personnel very polite and professional. Will go back.

Ph
Review №61

Service writer said they were not taking any appointments until Saturday afternoon. When I told him all I needed was a new battery he made time for me immediately. Great service!

Su
Review №62

Jen is the best! Thank you for the A+ service. Its great to have auto service in town thats reliable and trustworthy at a very fair price. Jen, youve earned my business for life. Thanks for taking care of Veronica! Ill be sure to send you more referrals. -Susan

Fr
Review №63

Great serviceTimely. Explained what was wrong, how to fix it and the expected cost.Thank you Auto Tec

Ny
Review №64

Long time company in Crystal Lake, different locations.

O
Review №65

Bob, Mark and their crew at Crystal Lake are the best. Fast, Friendly and efficient.

Ti
Review №66

For 20 years we’ve been bringing our cars to AutoTech...they are honest and reputable, you can’t ask for more!

An
Review №67

These guys were incredibly helpful, friendly, and accommodating. I’ll definitely be back.

Ac
Review №68

Friendly and knowledgeable service. Glen is a great guy with a great team and I would be happy to business with them again in the future. Your vehicle will be taken care of at Auto Tech.

Jo
Review №69

Pretty nice place. Had my oil change done there first time and it was quick. The staff can be a little more friendlier to customers.

Ro
Review №70

Good people good work at a good price shop is very clean and theyre pretty quick at getting the job done

Am
Review №71

This was my first time there and I would highly recommend them. Everyone was friendly and helpful and got my oil change done quickly!

Ri
Review №72

Great Service at a reasonable price.

Ka
Review №73

These guys are really nice and funny!! i like em

Da
Review №74

Great service here, been trusting them to take care of my tires for many years.

Bo
Review №75

4 is good. 5 is great.

Th
Review №76

Totally like coming here. Good staff continually provides us with great seri!

Am
Review №77

Fast and courteous. I’ll definitely use them again.

Da
Review №78

Always will take my car here. Best of the best. Quality at a bargain price. Thank you

Le
Review №79

Love this place, and Adam. Hes the best!

Em
Review №80

Will never go here again. Stopped in and requested an apt for oil change and tire rotation. The owner kept calling me sweetie and talking to me like a child. I came in for my apt a few days later and reminded them it was for an oil change and tire rotation. I get my car back an hour later and look at the receipt. Only got an oil change. Had to go back into the store and tell them for the third time I needed a tire rotation. Ended up waiting nearly 2 hours total. During this time, a woman who was clearly a regular came in without an apt and jokingly said she was more important the other customers there and chatted up the staff. She was in and out before myself or the other people with apts. Terrible service.

Ma
Review №81

Didnt have an appointment, but I was still in and out in less than an hour with new tires. Friendly, knowledgeable people, good selection of tires and overall a great experience. Will be back for other services in the future. Thanks for a great job!

Za
Review №82

Im sitting in here right now after going to 4 other places today for quotes. Staff and management are great. Highly recommend

Ch
Review №83

All ways a great experience. Great work.

ro
Review №84

A very good group of people I wholly recommend. Using Auto Tech for any service or tire needs you may have

Ge
Review №85

Great, fast service! Nice service rep!

De
Review №86

Friendly staff and a great new location!

ni
Review №87

Always use these guys. Trustworthy and fairly priced. Totally recommend.

Ra
Review №88

Alway very please with there work and customer service is fantastic

Wi
Review №89

Great service and super sales staff

Ro
Review №90

Always great service.

Ji
Review №91

They are good fair and honest. I found my new local mechanic. Ill trust these guys with my car.

R
Review №92

Called in and scheduled an oil change days in advance. I showed up on time and waited over and hour and a half... Completely unacceptable wait time for something as simple as an oil change given the that they scheduled me at that time

De
Review №93

Very professional out standing work Bob was great

Je
Review №94

The guys are very straight forward and they have the best tire deal in town. They also match tire rack prices with lifetime rotate and Balence on 4 tires.

Bo
Review №95

Bob has great customer service.

Ni
Review №96

Always great service and honest. I will be back

da
Review №97

Great guys! Thoughtful and great mechanics !!

Je
Review №98

Great place very friendly staff.

Za
Review №99

Love this place and the guys who work there! Its my shop.

Jo
Review №100

Great deal good service

Information
3 Photos
100 Comments
4.7 Rating
  • Address:350 W Virginia St, Crystal Lake, IL 60014, United States
  • Site:http://autotechcenters.com/
  • Phone:+1 815-459-7300
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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