This shop will always be my go to shop for any repairs on my vehicles. Bill called me after my car was towed there to let me know everything that needs to be done. They are very reasonable in cost and get the job done. Very understanding and made sure they checked everything on my car and let me know what needed to be done to get my car back running. Bill did a wonderful job and I will always be grateful for the work that was done.

Just rented a U-Haul there but everything was simple and ready

Dealt with Bill Wilson for my 1967 Mustang. He rarely answered the phone and did not finish the work we paid for. He apparently rarely is at work too. My wife and I thought this was a reputable business, but it’s not. Bill left parts in the back of my car instead of installing them and still charged me for the labor. He also took the battery from my car. I’ve called his cell phone multiple times, but he refuses to speak with me. I saved up for a few years for the car and these repairs. I spent almost $18,000 in repairs with Bill and the car doesn’t run, even though it was running to begin with.

This place is for everybody looking for a family friendly, gender friendly and above all, honest, humble and eager to keep you in the know of what’s going on with your vehicle. They do their honest best to work with you on the final bill. If your car doesn’t run, they will come get it, free of charge! This is the place you will always want to come back to, when your car isn’t doing so well…Honestly, friendliness, courtesy and just down right good people, this should be your kind of place for all your vehicles! The kind of shop you would tell your mom, sister or wife about and know you did right by them because this shop and it’s people are just like you would want to have your mom go to! If you have to wait, it’s clean and homie. There’s no recliner but there’s fresh coffee, tv and a very friendly, knowledgeable, smiling face to keep you up to date. You’re never in the dark…Kathy B

EXCELLENT SERVICES, We brought our 2016 VW Passat in for an oil change, the technician informed us about an issue our dealership should of caught. Had he not told us about the problem, our warranty would of expired, the issue would worsen, and the price to fix that problem would of been extremely pricey. Our family is very grateful this was not the case. We will definitely be bringing our vehicles back for any future service they may need.

I used to like this place. Not anymore. They didnt do anything wrong, I just dont think I can trust them anymore.

DONT TAKE YOUR CAR THERE! it’s terrible and they are all rude. they charge expensive fees for nothing!! highly do not recommend

Took care of my car. Free local tow, loaner car, and cheap work. No complaints here.

So far ive had no issues. Unfortunately cars cost alot but i cant knock them for that. They got the job done.

Worst place to go to in order to get your car fixed. Many fees will be charged from you for nothing. Highly recommend to stay away! They were rude and my sons AirPods were stolen

If someone’s under the impression there car is going to take three weeks make that happen. Not 2 months. This place is a scam they will run you for your money and take advantage of you. Sick and tired of hearing the lady from the front desk voice she sounds gross. Next time sometime like this happens EXPECT A LAWSUIT. Imagine giving PT CRUSTERS AS CARS NOT LIKE YALL DONT HAVE ENOUGH MONEY FROM SCAMIING PEOPLE. I’m beyond disgusted with this place.

Unbelievable how unprofessional this business is. i would not refer this business to anykne

Worst place to go to in order to get your car fixed. Many fees will be charged from you for nothing. Highly recommend to stay away! Place is DISGUSTING, UNPROFESSIONAL AND STUPID

Literally said 3 weeks and my car would be ready, it’s now been 3 months. I have to call for updates. They constantly make excuses. Worst service. Not polite.

Great staff but lemme tell ya if you get a dui this in not your guy run out to tinys in valpo 54$ for a recalibrate! Tinys is 20 on the dot! You would save more even with the hour round trip!

Everyone there is above and beyond professional and respectful!

Went in due to a failed emissions test on my 2016 Chevy Malibu. $700 dollars later he found an oil leak and fixed a P1101 code, which was found to be a faulty sensor. Once I got the car back the code popped up again within days and charged us over $300 dollars to fix a problem he was suppose to fix the first time it was brought in. When the code popped up the second time I called the secretary, Trina, who verified that labor would be free considering the problem was not fixed the first time. However, when my family went to pick up the car, they wanted a $300 check for labor to fix PCV valves and run diagnostic tests.I have no problem paying for parts, as that is only fair, but paying for labor that was guaranteed to be free is unprofessional. If the owner did not want that to be guaranteed that should have been made clear to all staff.Definitely will not be going back as staff is unorganized and gave extremely poor costumer service. I shouldnt have to pay twice for labor when the problem should have been fixed the first time. I definitely felt taken advantage of and will not be returning, or recommending this place anytime soon. A complaint file on the BBB has been issued.Chevy/ GM owners beware, he did NOT follow Chevy mechanics guidelines/ flowcharts, which is why I ended up spending so much on labor. Go to a trusted mechanic.

Very unprofessional, save your money do not go there, they rip u off

Friendly service. They had no courtesy vehicle so they drive me to my destination.

Great service. Reasonable rates. They helped me in an emergency situation. I worked in Crown Point for over 20 yrs helping disabled individuals. I highly recommend Crown Point Auto Repair

I really like this place! The mechanics are knowledgeable and honest. I trust their recommendations and feel like my car has been running well since I regularly started taking it to Crown Point Auto Repair. The one thing that kept me from putting 5 stars is sometimes the work can take a while, but I know it’s always high-quality work. I recommend checking them out.

They got my daughter’s car in right away and kept us informed during the whole time they had it. Very friendly and knowledgeable. Highly recommend!

Great service. Reasonable rates. They helped me in an emergency situation. I worked in Crown Point for over 20 yrs helping disabled individuals. I highly recommend Crown Point Auto Repair

Very very happy with my experience! Staff is personable and informative, mechanic did a great job fixing my car. I rely on my car for my job a lot so to be completely assured that it would be fixed right was a blessing and a great start to my new year. Highly recommend!

Had them replace the clutch in my truck. Took an extra day to fix, because the warehouse sent them the wrong part. They let me borrow a service vehicle which wasnt the nicest car, but it was free (only fill up the gas tank before it is returned). My trucks transmission is shifting much smoother than it ever had. Gave me a discount since I paid to have them look over the truck prior to scheduling the clutch repair. Overall very satisfied with the service.

This place is horrible. I wouldnt even bring my ride on lawn mower for these inexperienced (mechanics) to work on. If you like spending a lot of money with little results youll love this place if you actually want to get something done please go somewhere else with some knowledgeable mechanics.

Great customer service! The lady that works there is so sweet, and theyre very accommodating. Im glad we trusted them with our Mercedes.

I have had various vehicles repaired here over the years and have had a good experience. Prices are reasonable, but remember nobody works for free. Service staff is honest and works with you for best outcome and is very friendly. Certainly way ahead of taking your car to a dealership.

Engine troubles and no knowledge of engines. Tim at Crown Point Auto responded to my concerns and answered all my questions so I was able to make an educated decision concerning my car engine. He understood my budget and even set me up with a courtesy car. He took the car in right away and kept me updated with progress. I will continue to use Crown Point Auto for all my car needs.2015 Jeep Renegade

Great service and work. Highly recommended. Great people= great service. The best.

Needed front light changed, did it quickly. Good price.

Went for a back brake job and found them reliable, knowledgeable, efficient, and at a fair price. Recommended, Ill go back again. Mike

Had air conditioning problem on 01 SUV, they were able to diagnose, fix and at a good price.

Over the years they have worked on my 68 Corvette and have always done a fine job. They have picked my car up a few times and the corvette arrives safely.Thank you.

I had taken my car to Levin Tire for a series of 4 straight months on an issue that they were not fully sure on and continued to quick fix a couple times. I was charged over $1500 for this unexplainable issue. Then, I took it to Crown Auto here. They identified the exact problem within an hour and had it perfectly fixed the next day. Also, the cost was very to the point and even discounted for me. I will gladly return to them with my car and future issues that come up. Great experience!

I found Crown Point Auto Repair a great place. Very satisfied with the work and the honesty on what I needed. The use of a loaner car was a plus. When I need further work I definitely will go back.

We appreciate the cheerful service at Crown Point Auto, but their expertise is why weve been taking the vehicles to them for years. They solved a mystery that had stumped several other mechanics. Highly recommend them.

What can you say about a mechanic that fails to connect both headlights and leaves tools on top of the battery... Went in for a replacement water pump and timing chain and they broke the AC...

They did a beautiful job restoring my car. Everyone was very nice and helpful. I definitely will take my car back for future repairs.

Got charged just shy of $1k for some bodywork on my daughters car. ( 2012 Nissan Maxima - Silver ). What They said they were going to do was NO WHERE what they claimed they did. By no means am I a body mechanic of any sort. But cmon man....Soon after this posting, literally within the hour, Bill the owner reached out to me wanting to know what the problem was. I spoke with him and explained my situation. I understand being a business owner and not being there 24/7 to oversee daily grind can lead to things happening. Nonetheless, Bill wanted to make it right. And he sure did ! He sent pics and kept in touch with every step that was being done to car from body work to metal fab. The results, I cant tell there was work ever done to the car. Bill was a stand up guy and stood by his word that he will make it right...and he did!! Will go back..

I recently had my truck worked on there, and the service was friendly and the quote was good, along with the final bill. Would recommend this place and will return.

I have NEVER had a company give me the service that I received here. Then sent me a check or discount to use if I brought the van back for the work needed.Plus I had mentioned my sons motorcycle accident and the wonderful people I met while in South.Bend......he actually remember and mentioned him at a event he just went to. Meant the world to me.

Love the people. Great service thank u Jason for Starbucks

Very friendly; more then accommodating. I used a Groupon; just moved to the area and love this locally owned place. Ill defiantly will be back.

Extremely disappointed. They saw me coming ! I walked in alone, an older single woman and did this best to scam me. Said my car needed complete breaks all around and the quoted price $743.45. Not only did my car not need any back breaks, in the quote was an oil change that I did not ask for or had my approval. First time SHAME ON YOU, second time SHAME ON ME. Not only did they lose a good customer, they also lost a recommendation.

Highly recommend

Ive never had an auto shop that I trusted as much as I trust Crown Point Auto Repair and Restoration. They are open and honest about the work that needs to be done on our Nissan Quest, they made sure I was able to get a loaner car for my family (as a one car family, this was HUGE), and they always keep me up to date on the progress or new issues with my car. Ill never take my car anywhere else again.

The staff was very kind and they gave me incentives to repair existing issues the workers are very knowledgeable

Great! Place friendly staff. Excellent service from Kim and Tim 👌🏻

Worst place to go to in order to get your car fixed. Many fees will be charged from you for nothing. Highly recommend to stay away!

They do excellent work, Ive always been happy with the quality of work and the service here !

Took my car to this auto repair and they damaged and repainted my car. The manager was super disrespectful, called names and used a lot of swearing language. Do not recommend, never!!!

Good experience all the way around,This company stands behind their work ! A good owner and great management team

This place is the epitome of body shop sheisters! They do terrible sloppy work and charge outrageous rates for it. They even stole and sold parts of one of my cars and couldnt even take the top down on my z28 convertible! Leaving a large area unfinished and never made good on it. The owner, Bill, is a liar and a swindler! And I would recommend going ANYWHERE but here! Total rip off artists!

Gave me a detailed description of what needed to be repaired and exact cost of each item.

This place is awesome I got a Nissan Altima and they did an excellent job at a reasonable price thumbs up.

Fast and understood that I had to work within a budget.

Excellent Service, everybody is very friendly, great prices also.

They give you an honest estimate and never try to make you pay for something you dont need.

I trust them. They have never steered me wrong.

Theyre an alright company. Ie been dealing with them for a few years. They give you honest estimates, and fair labor cost. It surprises me that the mechanics leave before the actual scehduled shop hours close down. I work 7AM to 3PM, and need a simple oil change. The lady told me her mechanics leave around 430PM, the shop hours say they shut down at 530PM. I dont respect their costumer appreciation. Tim yhe shop manager is the guy you should talk to and the helper lady in the office.

Under new ownership, friendly,courteous staff,

Fair and straight forward

They look for all types of additional work to increase the price of the visit. I wouldnt trust them again.

Friendly and flexible! Thanks for the prompt device removal!!

Very good company!

This place ripped me off charge me for engine diagnostic repairs and fees and wasnt even the problem refused to refund my money

Great customer service

Too many hidden fees that they dont tell you about.

Friendly staff

They do not serve they are transposo and they charge a lot for example they take your car to another tayer to be a seal and that tayer they charge 30 dolare yeyo charge you 90 dollars