user
Charter Oak Hardware
20552 E Arrow Hwy, Covina, CA 91724, United States
Appearance
Charter Oak Hardware
Comments
Da
Review №1

Love that I can get the not so common items. Always friendly and love that it is family owned.

R
Review №2

Highly organized. Helpful. They have everything.

Gu
Review №3

Over priced...unfortunate they suck money. For a place that had few customers. The opposite plan is best. Lower prices, better customer service.

Ba
Review №4

Really like this place. Been going for years. Way better than home depot. More personal

DJ
Review №5

This place used to be an ace hardware. Atmosphere has changed a bit. They dont like returns. And will avoid it if any way possible. Young boy cashier tries to help but lacks experience.

Pa
Review №6

Great service Don knows his stuff on all the products he sells at the shop. Pleased by the service.

Ju
Review №7

They are the best! I wish I could’ve known them before. They have stuff you won’t find at Lowe’s or HomeDepot, and they are always glad to give great advise, and the price are the fairest without discussion. Please keep up the great work, and I hope seeing you around for the longest time.

Mi
Review №8

I was delighted to come back to the hardware store after several months absences...The owner was more accommodating and most importantly friendly...Very well stocked and the store has a country theme...I would like to work outdoors at a place like this ... I’m retired and strong enoughfor most physical tasks. I have knowledge in construction and maintenance.I don’t drive vehicles and do bicycle to anyplace I choose...

Mi
Review №9

It is ashamed that this awesome Hardware store will be going out of business...I just spoke to the owner...so sad....we will miss you....

Fi
Review №10

The cashier who attended me needs customer service classes asap.It is the first and the last time I visit this place

na
Review №11

When ever I need help with a thingamopop, they always help me find it. Im horrible at finding the right screw or part so Im happy the staff here knows their stuff.

Ju
Review №12

This hardware store has faucet valves for Mobile homes.

Ra
Review №13

Always somebody there to help you, and they know where things are located. They have the little stuff you can never find in the big box hardware stores. And...you can get your window screens redone or replaced. Wow...lets hear it for old fashioned home town service.

De
Review №14

This is a traditional hardware store. When I said, I need one of these do-dads the clerk said, Down this aisle on the right at eye level. Half way down. When I was unable to find the item he cheerfully showed me.

Su
Review №15

My go to store for a quick item needed to get tbe job done. They have managed to stay open in spite of the big box stores all around us. Ive been shopping here fir the last 30 years, I hope they stay around another 30 more.

Ri
Review №16

Its a shame that the owner is going to shutter this business.Fixing a broken supply line on a bathroom sink; thought it would be an easy fix.Home Depot, Lowes, Ferguson and smaller plumbing supplies couldnt help. A home Depot associate recommended this place after my 4th visit.The owner knew exactly what I needed and I had everything I needed in less than 5 minutes. Bought an extra set in case I run into the same problem.I was ready to take a saw to cut the faucet out.Not sure what Ill have to do next time I need the expertise of this business.Its unfortunate that the community is going to lose such a great business.

Ch
Review №17

6 stars if I was given that option. SUPERB customer service. With more helpful answers from the 2 or 3 employees on staff than you could ever get from any of the big name hardware stores. Im thankful theres still a gem like this place left in Glendora.

Jo
Review №18

One of my favorite stores, Cole Hardware has everything from essentials trash bags, light bulbs, nails to cool cute stuff Xmas ornaments, dishes and stemware, baking accessories.The people in the shop know what theyre doing and help you with anything you need.I sometimes go in just to browse the kitchen and bathroom sections because they have little things I didnt even know I needed LOLL.Make sure you sign up for their rewards thing.All you need is your phone number and you get $ back!

Ma
Review №19

Local hardware store, nice people and whatever I dont find here then Ill go anywhere else...Gotta support our community business.

Gi
Review №20

Gr8 local hardware store, u can find some hard to find parts if available

Aa
Review №21

Awesome group of helpful guys. Very knowledgeable and have come through for our shop down the road. Thanks guys

Jo
Review №22

Great, I walked in and was out in 5 minutes with exactly what I was looking for to repair my own pocket door rollers.

Ke
Review №23

Excellent place loaded with stuff and fantastic people!

Ed
Review №24

They have just about everything fair prices good service

Ca
Review №25

Employees are very pleasant and helpful

Wa
Review №26

I love to support family and small business. Very friendly.

Ke
Review №27

They have everything you need with knowledgeable employees to help answer your questions

an
Review №28

The guy at the register really went above and beyond to help the customers

Gl
Review №29

This place has almost everything and superior customer service.

Le
Review №30

They got everything. Love it.

Ci
Review №31

I love this store. Very helpful. I will go here any day over Lowes and Home Depot.

Be
Review №32

Best place to get the help and attention need, especially on hard to find valve and cartridge replacements for plumbing fixtures.

Ca
Review №33

The guys were very nice and eger to help, I was looking every where for a cercuit breaker for an older house (1950s) and no one carried it, decided to take a chance as I was driving by and they had the exact one I needed. Now Im going to see if they have a replacement lock for a security door that no one else seems carry.

Kr
Review №34

Has the hard to find items

Al
Review №35

Great helpful assistance in all areas of hardware.

Cl
Review №36

Lt is our main hardware source for our projects. Orders are filled accurately and quickly.

Mi
Review №37

Best place around with people who know what they are doing

Mi
Review №38

The greatest customer service ever, as help is only a whisper away. This is the best hardware store I have encountered.

Vi
Review №39

Lots of replacement parts to fix olfd houses. Others dont have it

Ra
Review №40

Like this 👌

Ca
Review №41

This little hardware store has been here for years and we come here because they have the hard to find items. They have plumbing and hardware we need for our older home. It might not be as cheap as some stores, but they have what we need.

Mi
Review №42

Excellent family owned hardware store

Jo
Review №43

Looking for hard to find plumbing parts? This is the place!! Very friendly employees 😀

Da
Review №44

Tool,specialty plumbing

li
Review №45

Great place! Great people!

Cl
Review №46

A classic store. The place has cabinet hardware that I could not find anywhere to match mine form the early 60s. Also, a bunch of other stuff you will not find anywhere else.

ro
Review №47

This place is great

Ly
Review №48

Always very helpful

Jo
Review №49

Nice place friendly

W.
Review №50

They are THE PLACE to get your screen doors and window screens re-screened.

Ma
Review №51

You need to fix your computer system!!!! I was notified that the order was COMPLETE.

fr
Review №52

Last of the real hardware stores

Sc
Review №53

They have everything you need

Mi
Review №54

They have everything!

Ra
Review №55

Very good

Information
6 Photos
55 Comments
4.7 Rating
  • Address:20552 E Arrow Hwy, Covina, CA 91724, United States
  • Site:https://facebook.com/CharterOakHardware/
  • Phone:+1 626-339-6116
Categories
  • Hardware store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–3PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations