I had to bring my car due to check engine light. It was MAF senor they replace it but i was having problems still brought it back my car needed to be reprogrammed and another part added they gave me the part for free. Excellent service!!
These guys are amazing here props to the manager! Thank you so much for fixing my AC so quickly, it is ice cold now!! Thank you!!
Need An Expert In Transmission And Complete Vehicle Repair? AAmco Covina Is The Place For Total Car Care! The Owner And His Crew Are Very Knowledgeable And Pay Great Attention To Detail On Every Vehicle That Comes In. Going On A Long Trip? Rest Assured You Can Trust Their Work And Warranty With Peace Of Mind!
Fantastic customer service, very efficient and straightforward. Fair pricing with quality work.
Got work done here and I spent over 3000 for them to rebuild my transmission. Got my car back and it feels the same it still shakes and the transmission still slips. I took it back to them and they were going to charge me another 3000 to fix the rest. They are scammers I will never go back to this place and I warn you not to go there either. Especially for a transmission fixI went there with a 2002 Acura TLS. The car had transmission problems and you told me that you will fix it. I was at your business. We had to finance cuz we didnt have enough money to pay on the spot. When you were done with my car I took it out of the parking lot and it was shaking already. I took the car back and told you guys that I was still having problema with the car and you guys were going to charge me again to fix it. You guy didnt do anything to it in the beginning. Till this day the transmission slips and my car shakes. I have proof I was at your location I have the paperwork, we financed the work done to me car it even has your address.
I brought my truck in, because my transmission was over heating at high speeds. I explained to him the gauge was near the yellow and he told me that I was looking at the radiator temp gauge. I said the one that looks like a round gear with a thermometer inside it? He said yeah, thats not the transmission. I knew at that moment I should leave. Maybe because Im a female he assumed I had no idea what I was talking about. Guess what folks it was the transmission gauge. After leaving it there all day he tells me nothing was wrong with the transmission and the over heating of the tyranny was because of some vents on my grill that close to warm up the engine in cold weather and those were malfunctioning. Umm ok. So after driving over 5,000 miles on it, my transmission has suffered some damage due to him telling theres nothing wrong with my truck.
Very up front and told me exactly what was going on with my car. And gave me the time to ask other questions about my car and other topics not being worked on at the time to keep my car in the best condition to keep me on the road.
They dont open weekends. What am I suppose to give up work day lunch or sick day to have them tell me its going to cost me $2000.00 to get it fixed. I found someone else to fix on the weekend. Thanks for nothing. Post that. Never calling.
As long as you dont send your wife and have an inkling of basic auto repair these guys do phenomenal work. I built a custom engine with fuel management, a one of a kind build CA legal. I had to go back about 4 times for them to get it right but considering it was worth every penny. Long story short, if youre stock theyll get you handled first time, if youre Jedi its going to take some training but they will live up to their word and handle it.
I am more than satisfied with the service I received from AAMCO. The manager Eric assisted me today and was very friendly, helpful and professional. I very appreciate how honest and pleasant Eric and his crew are. They were very communicative with me and answered all of my questions. They work very quickly and efficiently and called me as soon as it was ready to pick up. I’ve never had such an easy and painless experience at a car shop before. I will definitely be back and highly recommend this shop. Eric and his crew were simply the best!
Asked for price on my truck never gave me an estimate called twice
Terrible team here. Not good work at all. Just out if a thousand plus bucks and also the problem i took in for still remains.
Aamco is great! Ask for Eric, he will take good care of you. He has always given excellent advice on car care. Always professional. This is always where I take my car for service. I have never had a bad experience with him.
They were okay. Just there pricing is a bit high.
I did a walk in for oil change/brake check and it was delivered very fast. This is a shocker because I usually wait all a day for a oil change at other places. I didn’t expect it to be completed so fast as I saw a couple people in the waiting room! Eric who helped explained my brakes issue was very clear and professional. My car is running much more smoothly after the oil and brake change here. Going to be a repeat customer for their quick car delivery and professionalism!!!! Totally recommend AAMCO!
Eric the manager was very friendly, professional and knowledgeable. My car got in on time and done on time. The quote I got was the price I paid, they didnt try to up sell me on things I didnt need. The shop was very clean and organized, overall I was satisfied with my service. Recommend!!!
Came to this shop because it was the closest transmission shop near me and I was very well taken care of! The level of professionalism and the amount of effort they took to ease my troubles of my vehicle was great. Car ran perfect just like the first day I got it. Very fast and efficient. I will definitely recommend this place to all my friends and family and bring all my other vehicles here! Thank you Aamco
I am a very satisfied customer who will recommend AAMCO to anyone. I have never brought my car back up their for the same problem twice. They are very Pleasant and honest, with great customer service. Thank you Eric for your honesty and all of your hard work that you put into my car......
Highly recommended! Brought my 2010 Prius with ~100k miles due to sluggish performance. Was well greeted by their on-site manager Eric who took the time to listen to my concerns and provided a detailed diagnosis. After confirmed service, they worked quickly and I was able to overhear staff order parts needed for the repairs. Was offered local shuttle service when I left my car in the morning and received a call later that afternoon informing my car was ready for pick-up. I was very pleased with the results as my car is now running much better and noticeably stronger in areas of my local commute. Prices were reasonable and affordable and was a testament to the quality of work.
Erick was very helpful I needed a lot of work done on my car but he helped out with the pricing! I don’t trust many people with my car but I trusted them. I am very happy with the work and customer service that was provided.
Ok I’ve been a loyal customer of this branch for over 10 years. I’ve seen people come and go. I keep coming back, good or bad. I even bought them a coffee maker. You’ll see it in the lobby. They may mess up, but like with everyone (humans) you must give them a chance. They have always been fair and honest with me. And have fixed there mistakes. No one is perfect not even me. But give them a chance and bring your vehicle in. Mine is a Hummer, only shop working on it since 2007. M E Cooley Inspections 😊🌴2019 Hey update, still with AAMCO. My engine blew up again, its all good. They still have my business, and its under new management. They fixed it, and I am back on the road. I am still a loyal customer. Thank you again and see you for my next oil change.
Ok it’s been a month since receiving my new engine and loads of other things (free things). Quin and Erik really did a good job. Diving my Hummer is a joy again. All we want is a auto shop that we can trust. Especially when your willing to pay, right? Where to take it? Take it to AAMCO of Covina California. I had to update my review. Thank you Quin and Erik and all the guys. 👍👍👍😊🌴
They have great customer service and William was very helpful. He originally had given me an estimate of between 2500 and 2800 and told me the car would be done on Monday. The rebuilding of the transmission was faster than what was anticipated they had it done by Saturday and the total came out to less than 2200 which was awesome! Great place overall.
Very professional and honest. Jim told me an honest timetable for repairs to an intake manifold gasket, then proceeded to finish repairs ahead of schedule. They worked seamlessly with my warranty company when all the local Jeep dealerships were so swamped I couldnt get an appointment within 20 days!This is my second visit and both times I have been very satisfied.
I went in for a transmission fuild change for my vehicle it was taken care of in under an hour. Service manager Eric was phenomenal. I will return for all my vehicle needs.
Eric the manager and his crew are the bomb. The best i have ever dealt with. The customer service and the prices are phenomenal. If u ned any work done they willtke xre of you. I cant give any better review for them. They helped and worked with me in ways i would never expect from a business. They are like family but actually cares about there clients
Super hospitable and efficient. Genuinely went far above and beyond for my satisfaction. 10/10 would recommend and 10/10 will come back when it’s that time again.
These guys at the Covina Store (Arrow Hwy) are Awesome!!!! Great work, Great Customer Service, Honest. 100% Recommendation !!!!!!Thank you Eric and other Staff Members....
Not really sure they know what they are doing and very expensive
Eric was awesome, great transmission rebuild price and drives better than new.
Worst place to take your car or truck I got my transmission rebuild by these guys they told me 5 days it took two weeks. I would call them every day and they would just tell me it would be done tomorrow and give me a call later but never gave me a call back. Once it was actually finished they left me with no oil in my motor and a exhaust leak. I do my oil changes I know exactly how much oil I had in it. Once it is rebuild they say bring it back in ten days it will only take twenty minutes to look at it. I bring it back and they turn me away saying all the lifts are full come back another day. I already gave these guys two grand by the way. I try to take it back a second time and I call ahead to they can have a lift cleared but they still tell me no. I had to give them a hard time to look at what they said they would. Finally they look at it and say the exhaust leak. isnt from them so I paid someone else $200 tip fix it because I will not trust these guys out go back their ever again
Im not one to go out of my way to write up complaints unless needed, but this calls for it.1) CostFrom day 1, the manager, Jim, told us they are 30% cheaper than the dealership price with a free evaluation. We were very pleased with the things he had to say on the phone, so we decided to go ahead and have them work on my car. After they diagnosed it, found out it was an $800 charge, whereas Fords price was $125. The price we got from Ford was about $4,000 for a new transmission including labor and all. Jim told us it would be between $1500-$2500. Later in the week, he changed his answer to $3800 for the final price. I couldnt take it to Ford where I wouldve rather taken it back to because I was apparently down $800 regardless, so we stayed with not much of a choice.2) Rental/chargeThe first thing he told us was the rentals were free. Another time, told us only the $25 rental was free (a Fiat). We had the upgraded car that was $40 so he said hed take off $25 off each day. Great! When I was picking up my car, I found out he had tacked on all the charges on top of the original price he gave us. The whole cost of this entire thing was about $4500. The discounted price should have been off the $3800 total that he gave us. He failed to provide us with those details. Not only was that inching toward one grand more than his original price, his quote of 30% cheaper than the dealership price was invalid.3) Timeframe/durationDay one, he told us it would be 3-5 days until I have my car back. We had it towed over there on Tuesday and told us they would call us Friday and again, changed his answer to 5-7 days. That following Monday, he calls and tells us that they barely took it apart and gave us the cost. He then told us it should be ready Wednesday. Wednesday comes and they test drove it and it jolted when changing gears so they had to work on it and would be ready Thursday. Thursday comes, nothing. Finally got my car back today (Saturday) with no communication in between.Overall, we will not be doing business with them again. We dont work with shady liars and will be contacting the headquarters about all of this. The lack of communication is very unprofessional. The fact that he tacked on money we werent aware of is very unprofessional. We were taken advantage of and it ruined the entire company for us. I hope youre proud, Jim.
Apparently this shop is dishonest (Jose) and love the bait and switch tactic. I called and got a quote and less than 24hrs they almost double the price!. They might not have a good understanding of honering their price quote or know much about cars period. I advise and recommend no one to go to this AAMCO (on arrow/ Grand city of Covina)or any of its other locations because obviously the company does care about the customer.
Replaced my Ac on my 2004 ford Expedition Did a Great job i would go back there for sure Eric the manager told me what i needed done for a fair price and got it done
They are great mechanics and are very knowledgeable in what they are doing. It takes a long time with them, more, that usually is promised, so can’t give all 5 stars.
Worst experience I ever had, you take it for one thing and they nickel and dime you,there manager ERIC very RUDE and there over price, to change the timing cover $750, I went somewhere else I got my timing cover timing beltwater pump and all my radiator hose replace for$450
Best customer service Ive ever experienced! I gladly recommend to Everyone. They are very professional and honest.
DO NOT GO HERE!! DO NOT GO HERE! DO NOT GO HERE!!1 Star is too much but I didn’t have the option to push 0 stars.Gary manager is the most dishonest person I have ever dealt with. He had my SUV for 2 weeks, well actually 13 days. Before I had it towed there I had spoken with Gary on the phone. I couple hours after my vehicle got there Gary had to leave. Then another manager name Ben to over for a few days and I spoke with him and he made it sound like he was taking care of the authorization from my warranty company. Found out he wasn’t doing ANYTHING with SUV but sitting on his thumb. I had to call follow up on my suv because Gary wasn’t professional enough to call me. Too make this story short on the 11th day of his bs. I called and asked about my car then he said “ yes we just need to test ride it, let me call you back”. I felt he was lying and I went down there to find out he was lying and my car was not even close to being done....... I will stop hereDONT GO HERE!!
Aamco did a great job on my auto repairs. I will definitely use them again!
Jim who works there is really nice, explains things to you, he helped me get financed for a transmission.
Apparently Jim has a problem with providing proper customer service. My sister had her Camry trans rebuilt there and its failed 3 times since being worked on. Since Im very knowledgable about cars, I stepped in to help with the situation. This guy has been shady since the start; he avoids answering direct questions and calling back. She has had to rent a car without reimbursement due to their faulty work, they claim to have rebuilt the trans inhouse, then stated they used rebuilt parts from other suppliers which failed. Still trying to get them to accept responsibility for their work and extend a warranty with little success. Definitely would not EVER recommend using this shop!
I dont suggest aamco worker drove it around and someone crashed into it, dont know ifitll be totaled or notIn the process currently
The service was honest, fast, and professional. I am very satifasted with their service.
I took my truck on 9-12-14 to get an estimate to rebuild my transmission and Jordan Post told me that it would be between $1000.00 to $2000.00 and he would call me with the exact amount in 3 days. When i didnt hear from him I had to call him twice he said his mechanic was stuck in traffic, so he said he would call me the next morning and he did and gave me a quote of $2700.00 and i told him that he said in the beginning it would be no more than $2000.00 other wise i would not have left my truck there. So i told him dont do nothing im picking up my truck so when i got there he told me he couldnt give me my truck cause all the parts were not there and it would be $450.00 and come back tomorrow,so i called the police and he told the police the trans was in Hemet, so the police said there is nothing they can do but that they have been there 2or 3 times before for the same thing. So i went the next day to pick up my truck and he said the only way you can pick up your truck is if you pay cash and i said no im paying with a credit card so then i had to call the police again and then he said dont call them just give me your credit card and by the way i took my truck to Luis Automotive 2 doors down they rebuilt it in 2 days and it runs like new and he charged me $1500.00.
Took my 2008 4runner in thought I need a new transmission but after they reviewed my car turns out just need a service... Eric was super and saved me lots of money why to go aamco and Eric and his staff
Robert took good care of my elderly dad. Great service.
I trust them to repair my car, and always recommend their mechanics to go to. They need to work on getting loaner cars for their customers, so it would be full service.
VERY responsive. Im used to being treated like a woman when I go to auto shops, but these guys were patient and courteous and they gave me options.
Work was delivered when promised. Staff was very helpful.
Everyone that works here has horrible customer service, really aggravated me . Would not recommend to bring your business here
Poor service!!!They said my car will be ready but never do it they never call they make escuses
There amazing
Go... perfect service
Excellent service
What a crook Jim is. No tax to pay if I pay cash, is that legal? Gave me the run around for two days, and a week later my car is finally done. The business seems very unreliable and shady, BEWARE
Love this place
Rude
Good service